8/3/2019 Sr. Instructional Designer or eLearning Developer or eLearning C

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Dennis Tester

DENNIS TESTER1981 Lincoln AvenueSt. Paul, MN 55105(651) 698-9246

cell phone: (651) 263-2499

email: dt12a059a@westpost.net

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SUMMARY

Senior instructional designer, developer, and technologist. Highlyexperienced eLearning developer, classroom instructor, projectmanager and training manager. Expert in structured ISD methodology,performance measurements, and a wide variety of delivery systems,including instructor-led, video-based, computer-based, web-based, andblended learning.

EMPLOYMENT HISTORY

IT INSTRUCTIONAL DESIGN CONSULTANT

UNITEDHEALTH GROUP INFORMATION TECHNOLOGY, MINNEAPOLIS, MN

Oct 2008 a" present

RESPONSIBLE FOR THE ASSESSMENT, DESIGN, DEVELOPMENT, DELIVERY ANDEVALUATION OF KNOWLEDGE MANAGEMENT AND LEARNING SOLUTIONS WITHINUNITEDHEALTH GROUPaS IT GROUP. ADVISE AND ASSIST TEAM MEMBERS WITHINSTRUCTIONAL DESIGN AND MEDIA DEVELOPMENT ISSUES. PARTICIPATE IN THECOUNSELING OF CLIENTS ON LEARNING SOLUTIONS TO MANAGE AND FOSTERCLIENT RELATIONSHIPS. REPORT TO THE DIRECTOR OF IT KNOWLEDGEMANAGEMENT AND LEARNING. WORK WITH SHAREPOINT, POWERPOINT,

ARTICULATE, CAPTIVATE, WEBEX, FLASH, FLASH VIDEO, AND PHOTOSHOP.

MANAGER, ONLINE EDUCATION

RMC Project Management, Minneapolis, MN

May 2004 a" Oct 2008

DESIGN, DEVELOP, IMPLEMENT AND MAINTAIN ONLINE EDUCATION AND TRAININGRELATED TO PROJECT MANAGEMENT AND PROJECT MANAGEMENT CERTIFICATIONEXAM (PMP) PREPARATION. ORGANIZE AND MANAGE ALL ELEARNING ACTIVITIESINCLUDING PROJECT PLANNING, INSTRUCTIONAL DESIGN, COURSE DEVELOPMENT,WEB DEVELOPMENT, MULTIMEDIA PRODUCTION, ALPHA AND BETA TESTING, COURSE

LAUNCH, ENROLLMENT, SUBSCRIPTION MANAGEMENT, CUSTOMER SERVICE,MARKETING AND SALES. THE COURSES FEATURE STREAMING AUDIO AND VIDEO,GAMES, INTERACTIVE EXERCISES, SCORED QUIZZES, TIMED EXAMS, WEBLOGS,REAL-TIME INSTRUCTOR CHAT AND STUDENT MESSAGE BOARDS. WORK WITH ADOBEFLEX, ARTICULATE, CAPTIVATE, DREAMWEAVER, FLASH, FLASH VIDEO, LECTORA,MICROSOFT PROJECT, PHOTOSHOP, POWERPOINT, TYPEPAD, VISIO, AND WINDOWSMOVIEMAKER.

INSTRUCTIONAL DESIGNER / ELEARNING DEVELOPER

8/3/2019 Sr. Instructional Designer or eLearning Developer or eLearning C

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Best Buy, Inc., Sales Development Group, Richfield, MNMay 2003 a" May 2004

Designed and developed AICC-compliant eLearning courses for use inBest Buy stores by 90,000 sales associates and service technicians.The courses are delivered via the Saba LMS and are the primary sourceof education and training in consumer electronics products andtechnologies, sales techniques, service offerings, and retailsoftware operation. Responsible for providing needs analysis,instructional design, script, online assessment, user interface,media production, and LMS registration. Work with HTML, JavaScript,Java, Flash, PhotoShop, RoboDemo, Camtasia, and Saba Publisher.

EMPLOYMENT HISTORY (CONTINUED)

INSTRUCTIONAL DESIGN AND ELEARNING DEVELOPMENT CONTRACTOR

St. Paul, MN

April 2000 a" May 2003

Used interactive web and multimedia technologies and advancedinstructional design techniques to produce eLearning and blendedlearning solutions for client companies. Clients included PLATO

Learning, Braun-Intertec, State of MN, BestBuy.com, Neumann Homes,Fond du Lac College, First Service Networks, Nextel, Net Perceptions,BICSI, AEC and Supervalu. Worked with Articulate, Captivate,Dreamweaver, Flash, Flash Video, Lectora, Microsoft Project,Photoshop, PowerPoint, TypePad, Visio, and Windows MovieMaker.

INSTRUCTIONAL DESIGNER / MULTIMEDIA DEVELOPER

Sterling Software, Inc., Business Intelligence Division, EdenPrairie, MN

Feb. 1997 a" April 2000

Established multimedia and online learning as delivery strategies toteach OLAP software products and services. Responsible for the design,development, testing, implementation and maintenance of multimedia andweb-based education for delivery via the Internet for use by bothemployees and customers. Determined most appropriate delivery systemstrategy and tactics. Delivered instructional design, user interface,project plan, media production, programming, testing, distribution andmaintenance for several projects.

INSTRUCTIONAL DESIGNER / MULTIMEDIA DEVELOPER

Applied Learning Systems, Eden Prairie, MN

Dec. 1993 a" Feb. 1997

Established CBT and multimedia functions at Applied LearningSystems, a leading producer of custom training and education for thetelecommunications industry. Used Author ware, Toolbox and Photoshopto design and develop both proprietary and customized CBT andmultimedia programs for Mac and Windows environments. Worked withsales staff and clients to determine needs. Developed instructionaldesign, user interface, development schedule and review milestones.Developed program content, produced and integrated media elements,

8/3/2019 Sr. Instructional Designer or eLearning Developer or eLearning C

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wrote and tested code, delivered alpha and beta versions for reviewand re-worked as necessary. Packaged for Mac and Windows diskette orCD-ROM delivery systems.

EDUCATION AND PROFESSIONAL DEVELOPMENT

Industrial Psychology, University of Minnesota - 1977

 _Managing the Training Function_, Technical Instructors Institute,University of Wisconsin, Eau Claire, WI

 _Instructional Systems Design_, Technical Instructors Institute,University of Wisconsin, Eau Claire, WI

 _Programmed Instruction_, Department of Industrial Education,University of Michigan, Ann Arbor, MI

 _Designing Instruction_, FriesenKaye Associates, Ottawa, Ontario

 _Classroom Instruction_, Technical Instructors Institute, Universityof Wisconsin, Eau Claire, WI

PROFESSIONAL AFFILIATIONS

Aviation Industry CBT Committee (AICC)PMI (Project Management Institute)

American Society for Training and Development (ASTD)

Society for Technical Communications (STC)

INTERNATIONAL SOCIETY FOR PERFORMANCE IMPROVEMENT (ISPI)

International Interactive Communications Society (IICS)

MILITARY SERVICE

NAVIGATION ELECTRONICS TECHNICIAN

U.S. Submarine Service, Atlantic Fleet

Nov. 1967 a" Nov. 1975

Operated, programmed and maintained submarine navigation computersystems and associated equipment aboard nuclear-powered Polarissubmarine USS Patrick Henry SSBN 599(G). Assistant Training andQualifications Officer.

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