6
Standards, improvement, efficiency: an MLA perspective Andrew Stevens MLA Standards, improvement, efficiency: an MLA perspective Andrew Stevens MLA

Standards, improvement, efficiency: an MLA perspective Andrew Stevens MLA Standards, improvement, efficiency: an MLA perspective Andrew Stevens MLA

Embed Size (px)

Citation preview

Page 2: Standards, improvement, efficiency: an MLA perspective Andrew Stevens MLA Standards, improvement, efficiency: an MLA perspective Andrew Stevens MLA

Local government policy framework• Community led priorities and

performance management• Community

involvement/engagement in design and delivery of services

• Cross sector and cross authority working – partnerships and complex delivery chains

• Cost reduction and efficiency

• Local Authority as commissioner – working with a mix of public and private sector provision

Page 3: Standards, improvement, efficiency: an MLA perspective Andrew Stevens MLA Standards, improvement, efficiency: an MLA perspective Andrew Stevens MLA

Efficiency and public librariesChallenges:• Gershon, Spending Review

and more (or less)• Resources too thinly spread• Complexity and duplication

of processes• Standardise processes but

also fostering innovation• Models to drive

improvement• Getting the best from local,

regional and national capacity

Page 4: Standards, improvement, efficiency: an MLA perspective Andrew Stevens MLA Standards, improvement, efficiency: an MLA perspective Andrew Stevens MLA

Standards help technology to be a good servant

Better for customers• Faster, more flexible service delivery• Seamless, accessible and easy to use

resources • Connecting local and wider resources• Membership, inter library lending, catalogue

access …

Better for libraries• Cost reduction – aggregation and streamlining

of backroom process • Reduced potential for error• Know what you get• Value from investment – flexible application

Better for suppliers• Clarity of user requirements• Cost reduction• Focus on common agenda for improvement• Innovation focused on added value

Page 5: Standards, improvement, efficiency: an MLA perspective Andrew Stevens MLA Standards, improvement, efficiency: an MLA perspective Andrew Stevens MLA

What next for MLA?

Standards• EDI• Stock categories• Publishers pilot• Link to LMS specifications

Good practice• Costing tool • Good practice

Strategic fit• Emerging libraries action plan• Service models and efficiency

Page 6: Standards, improvement, efficiency: an MLA perspective Andrew Stevens MLA Standards, improvement, efficiency: an MLA perspective Andrew Stevens MLA

Thank you for listening

Andrew Stevens

[email protected]