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Steve [email protected]
SummaryI am a leader, businessman, marketer, engineer, and project manager. I have a breadth of experience that includes Big Data, cloud technologies/SaaS, agile development methodologies, program management, direct/indirect customer support, holistic systems engineering, supplier and buyer partner management, market research, and technical marketing.
Key Skills Achiever: I’m driven by the need to feel daily accomplishment. Inclusion: I accept others and encourage diversity of people and thoughts in my decisions. Lifetime learner: I have a lust for knowledge and the need to continuously improve. Input: I crave to know more, collecting and archiving all types of information. Consistent: I believe in an even playing field for all, treating all of my colleagues equally.
ExperienceBig Data Program Manager Hewlett-Packard, Boise, ID
From May 2015 to Present Manages programs to implement Big Data Analytics for the entire LaserJet business. Defines program requirements, priorities, dependencies and schedules. Researches and recommends strategic direction for Big Data privacy, compliance, and
certification. Owns the LaserJet Big Data roadmap, develops metrics and delivers results.
Solutions Product/Portfolio Manager Hewlett-Packard, Boise, IDFrom August 2013 to May 2015
Drove YoY solution revenue growth 62% and 73% over the past two years. Proposes and aligns go-to-market strategy and tactics. Liaises with channel partners/customers to deliver enterprise and SMB SW solutions. Develops/delivers solutions demonstrations and presentations to small and large groups. Positions/promotes security, mobility, workflow and cloud solutions & services. Co-develops and manages marketing assets, sales and training materials. Defines revenue metrics/goals; tracks/reports progress. Directly manages Pre-Sales implementation team responsible for opportunity engagement
from demo/discovery to sale and production deployment of solutions.
Solution Architect Hewlett-Packard, Boise, IDFrom November 2011 to August 2013
Provided pre-sales support (training, documentation, escalation) for complex integrated software solutions and cloud solutions.
Developed detailed requirements documentation for a dedicated pre-sales support team. Managed Pre-Sales team with region as part of HP’s channel sales enablement strategy. Facilitated weekly meetings to manage customer support call escalations and reporting. Provided analytics to Marketing and Sales team on customer support calls.
Systems Engineer/Program Manager Hewlett-Packard, Boise, IDFrom October 2010 to November 2011
Defined and managed program requirements with Marketing. Facilitated multi-disciplinary design and requirement reviews. Agile program requirement scheduling and definition with software development teams.
Technical Marketing Program Manager/Systems Engineer Micron Technology, Boise, IDFrom July, 2009 to September 2010
Led world-wide Field Application Engineering staff. Developed/maintained international/domestic customer relationships. Developed/managed future-looking product roadmaps, recommended strategies. Architected and developed customer evaluation kits. Provided technical support to marketing for micro-display systems. Coordinated hardware and firmware development
Systems Engineer Hewlett-Packard, Boise, IDFrom Nov, 2007 to July, 2009
Defined and managed program firmware requirements. System-level power consumption modeling. Ensured product design met product requirements.
Hardware Design Engineer Hewlett-Packard, Vancouver, WA & Boise, IDFrom May, 2001 to Oct, 2007
Architected, designed, and integrated semi-custom motherboard in high-end copier. Original Design Manufacturer (ODM) search, selection, and relationship-management. Extensive experience with all aspects of electrical design: PCB/PCA, analog, high-speed
digital, bench & integrated testing, electrical test equipment, safety & EMC compliance.
Other Work Experience US Navy, Various LocationsFrom Nov, 1988 to Dec, 1996
Honorably discharged after 8 years of service.
EducationMaster of Business Administration, General February 2011
Walden University, 3.93 GPA Relevant coursework: Project Management, Leadership & Teamwork, Marketing of
Advanced Technologies, Strategies for Advancing Innovation & Technology
Bachelor of Science in Electrical Engineering, Mathematics Minor May 2001Utah State University, Logan, Utah, 3.77 GPA.
Tau Beta Pi Engineering Honor Society, Phi Kappa Phi Honor Society.
Patents/Publications Holder of two US patents (#6997549 and 8323041); authored ten defensive publications.
