Store Floor Task Management – Reflexis

Partner Overview

Reflexis Systems helps retailers turn strategy into action for increased

profitability. The Reflexis Retail Execution Platform drives performance and

helps increase productivity of merchandising, field, and store management.

Headquartered in Dedham, Massachusetts, with its Customer Operations

Group in Atlanta, Georgia, Reflexis was rated the top retail software company

in Overall Performance and Targeted Solutions (depth and breadth of product

functionality) in the RIS News 2008 Software LeaderBoard. Reflexis has

international offices in the United Kingdom, Germany, and India, and counts

many Top 250 Global Retailers among its customers.

Partner Solution Description

To achieve sustainable competitive advantages under tough economic conditions, stores must execute efficiently and flawlessly. Studies have shown that poor store-level execution of corporate strategy can reduce sales by up to 5 percent.

The Store Floor Task Management with Reflexis solution helps retailers achieve higher, consistent execution across all stores. Corporate managers can coordinate planning, prioritize projects, streamline task assignments, and verify that tasks are carried out correctly and on time. Store Floor Task Management with Reflexis integrates with Cisco Unified IP phones so that managers can assign tasks directly to supervisors, depart-ments, and associates on the store floor. With real-time access to tasks and automated escalation of critical uncompleted tasks, managers can monitor actual performance and take corrective actions when performance falls out of compliance.

Partner Affiliations:• TechnologyDeveloperPartner

Associated Cisco Solution:• RetailEmployeeOptimization

• UnifiedCommunications

Customer Benefits:• Improvedabilitytoassigntasksquickly

and cost-effectively to store supervisors, departments, and individual associates

• Increasedtimeonthefloorforassociates,with access to task assignments on Cisco® Unified IP phones

• Simplifiedoperationsthroughvoice-basedcommunication to automatically notify and escalate uncompleted tasks

• Improvedcommunicationsbetweencorpo-rate, field supervisors, store managers, and store associates

• Increasedoperationalefficiencyandcom-pliance with task execution

• Streamlinedon-boardingofnewhireswithautomatically tracked just-in-time training

Targeted Industries:• Retail

Geographical Regions Served:• Global

ExECUTIvE SUMMARy

Cisco Partner Solution Profile

Store Floor Task Management with Reflexis provides a closed-loop form of communication between corporate, field supervisors, store managers, and associates. By taking advantage of the Cisco network and Cisco Unified IP phones, the solution helps enable cost-effective instant feedback and it lets managers benchmark performance. Store Floor Task Management with Reflexis can enforce best practices across all stores, boosting operational efficiency.

These innovations improve productivity at all levels. The combina-tion of greatly improved communications, streamlined task assign-ments, automated monitoring of execution, and corrective actions for noncompliant stores can help retailers achieve the next level of efficiency and profitability.

Core Components of the Partner Solution

Users can access the Store Floor Task Management with Reflexis solutionthroughCiscoUnifiedIPphones.OncearetailerinstallsCisco Unified IP phones, the Store Floor Task Management with Reflexis solution can be deployed in 21 weeks or less, thanks to the open, flexible design of the Reflexis software. Store Floor Task Management with Reflexis is scalable, and can grow with thebusiness.Ifaretailer’srequirementschange,Reflexisorthecustomer’s own support team can reconfigure the system without the need for programming changes.

Related Cisco Products

•ConnectedRetailNetwork

•UnifiedCommunications:UnifiedIPphones,Unified ApplicationEnvironment

Related Partner Information

•Whitepaperlibrary: www.reflexisinc.com/REFLEXIS/casestudies.html

• Solutionoverview: www.reflexisinc.com/REFLEXIS/Store_Operations.html

Reflexis

For More Information

Partner

www.reflexisinc.com

RichardLewis GlobalAlliances

781 493-3350

rich.lewis@reflexisinc.com

Cisco

www.cisco.com

Rick Simon Retail Technology Partner Manager

408 527-5332

risimon@cisco.com

Cisco has more than 200 offices worldwide. Addresses, phone numbers, and fax numbers are listed on the Cisco Website at www.cisco.com/go/offices.

CCDE, CCENT, Cisco Eos, Cisco HealthPresence, the Cisco logo, Cisco Lumin, Cisco Nexus, Cisco StadiumVision, Cisco TelePresence, Cisco WebEx, DCE, and Welcome to the Human Network are trademarks; Changing the Way We Work, Live, Play, and Learn and Cisco Store are service marks; and Access Registrar, Aironet, AsyncOS, Bringing the Meeting To You, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, CCSP, CCVP, Cisco, the

Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, Collaboration Without Limitation, EtherFast, EtherSwitch, Event Center, Fast Step, Follow Me Browsing, FormShare, GigaDrive, HomeLink, Internet Quotient, IOS, iPhone, iQuick Study, IronPort, the IronPort logo, LightStream, Linksys, MediaTone, MeetingPlace, MeetingPlace Chime Sound, MGX, Networkers, Networking Academy, Network Registrar, PCNow, PIX, PowerPanels, ProConnect, ScriptShare, SenderBase, SMARTnet, Spectrum Expert, StackWise, The Fastest Way to Increase Your Internet Quotient, TransPath, WebEx, and the WebEx logo are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.

All other trademarks mentioned in this document or website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0812R)

Cisco has more than 200 offices worldwide. Addresses, phone numbers, and fax numbers are listed on the Cisco Website at www.cisco.com/go/offices.

CCDE, CCENT, Cisco Eos, Cisco HealthPresence, the Cisco logo, Cisco Lumin, Cisco Nexus, Cisco StadiumVision, Cisco TelePresence, Cisco WebEx, DCE, and Welcome to the Human Network are trademarks; Changing the Way We Work, Live, Play, and Learn and Cisco Store are service marks; and Access Registrar, Aironet, AsyncOS, Bringing the Meeting To You, Catalyst, CCDA, CCDP, CCIE, CCIP, CCNA, CCNP, CCSP, CCVP, Cisco, the Cisco Certified Internetwork Expert logo, Cisco IOS, Cisco Press, Cisco Systems, Cisco Systems Capital, the Cisco Systems logo, Cisco Unity, Collaboration Without Limitation, EtherFast, EtherSwitch, Event Center, Fast Step, Follow Me Browsing, FormShare, GigaDrive, HomeLink, Internet Quotient, IOS, iPhone, iQuick Study, IronPort, the IronPort logo, LightStream, Linksys, MediaTone, MeetingPlace, MeetingPlace Chime Sound, MGX, Networkers, Networking Academy, Network Registrar, PCNow, PIX, PowerPanels, ProConnect, ScriptShare, SenderBase, SMARTnet, Spectrum Expert, StackWise, The Fastest Way to Increase Your Internet Quotient, TransPath, WebEx, and the WebEx logo are registered trademarks of Cisco Systems, Inc. and/or its affiliates in the United States and certain other countries.

All other trademarks mentioned in this document or website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0812R)

Americas HeadquartersCisco Systems, Inc.San Jose, CA

Asia Pacific HeadquartersCisco Systems (USA) Pte. Ltd.Singapore

Europe HeadquartersCisco Systems International BVAmsterdam, The Netherlands

Americas HeadquartersCisco Systems, Inc.San Jose, CA

Asia Pacific HeadquartersCisco Systems (USA) Pte. Ltd.Singapore

Europe HeadquartersCisco Systems International BVAmsterdam, The Netherlands