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CHAMPS/CCHN 2017 Outreach and Enrollment Distance Learning Series Strengthening Your Compassion Resiliency Toolkit August 24, 2017 All lines are muted. Please use the chat box to ask the moderator a question. Presented By: Kay Glidden, M.S., Certified Compassion Fatigue Specialist Trainer and Mindfulness Educator, Compassion Resiliency Beth Reynolds-Lewis, B.S., Certified Compassion Fatigue Specialist and Trainer, RYT-Certified Yoga Instructor, Compassion Resiliency

Strengthening Your Compassion Resiliency Toolkitchampsonline.org/.../Compassion_Slide_Deck_PDF.pdf · 2017-08-24 · Strengthening Your Compassion Resiliency Toolkit August 24, 2017

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Page 1: Strengthening Your Compassion Resiliency Toolkitchampsonline.org/.../Compassion_Slide_Deck_PDF.pdf · 2017-08-24 · Strengthening Your Compassion Resiliency Toolkit August 24, 2017

CHAMPS/CCHN 2017 Outreach and Enrollment Distance Learning Series

Strengthening Your Compassion Resiliency Toolkit

August 24, 2017

All lines are muted. Please use the chat box to ask the moderator a question.

Presented By: Kay Glidden, M.S., Certified Compassion Fatigue Specialist Trainer and Mindfulness

Educator, Compassion Resiliency Beth Reynolds-Lewis, B.S., Certified Compassion Fatigue Specialist and Trainer,

RYT-Certified Yoga Instructor, Compassion Resiliency

Page 2: Strengthening Your Compassion Resiliency Toolkitchampsonline.org/.../Compassion_Slide_Deck_PDF.pdf · 2017-08-24 · Strengthening Your Compassion Resiliency Toolkit August 24, 2017

Community Health Association of Mountain/Plains States (CHAMPS)

Member Benefits

• Two seats on the CHAMPS Board of Directors

• Free access to online CHAMPS Live and Archived Distance Learning Events

• Two free copies of the 2017-2018 CHAMPS Region VIII Health Center Directory

• Discounted registration for CHAMPS face-to-face trainings plus opportunities for registration and clinical travel reimbursement

• Access to the Members Only section of the CHAMPS Website

• Direct advertising of newly active Job Opportunities Bank (JOB) postings to job seekers

• And much more

Page 3: Strengthening Your Compassion Resiliency Toolkitchampsonline.org/.../Compassion_Slide_Deck_PDF.pdf · 2017-08-24 · Strengthening Your Compassion Resiliency Toolkit August 24, 2017

Colorado Community Health Network (CCHN)

Page 4: Strengthening Your Compassion Resiliency Toolkitchampsonline.org/.../Compassion_Slide_Deck_PDF.pdf · 2017-08-24 · Strengthening Your Compassion Resiliency Toolkit August 24, 2017

2017 O&E Distance Learning Series

Upcoming Events

• Strengthening Your Compassion Resiliency Toolkit– August 24, 2017

• Preparing for OE5: Addressing Changes in the Marketplace– September 21, 2017

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Page 6: Strengthening Your Compassion Resiliency Toolkitchampsonline.org/.../Compassion_Slide_Deck_PDF.pdf · 2017-08-24 · Strengthening Your Compassion Resiliency Toolkit August 24, 2017

Rated ETC Emotional

Trauma

Content

This power point is rated good for all of us who do this

work.

It does have CONTENT that defines EMOTIONAL TRAUMA and unintentionally, it may be triggering for some

Please take care of yourself during this presentation and feel free at anytime to take a break! Seek out support if needed.

Page 7: Strengthening Your Compassion Resiliency Toolkitchampsonline.org/.../Compassion_Slide_Deck_PDF.pdf · 2017-08-24 · Strengthening Your Compassion Resiliency Toolkit August 24, 2017

Webinar Outline

Introductions

Why do we care about CF?

Brief definitions

Discussion of Self Assessment

Signs & Symptoms

Transforming CF & VT

Commitment

Resources

Questions

Page 8: Strengthening Your Compassion Resiliency Toolkitchampsonline.org/.../Compassion_Slide_Deck_PDF.pdf · 2017-08-24 · Strengthening Your Compassion Resiliency Toolkit August 24, 2017

So What is Compassion FATIGUE (CF) ?

It is the cost of

caring for

others in

emotional pain.

Francoise Mathieu, M.Ed. CCC . Compassion Fatigue Solutions Inc.

Page 9: Strengthening Your Compassion Resiliency Toolkitchampsonline.org/.../Compassion_Slide_Deck_PDF.pdf · 2017-08-24 · Strengthening Your Compassion Resiliency Toolkit August 24, 2017

The Compassion Fatigue Workbook

Available through Amazon and Caversham books

Page 10: Strengthening Your Compassion Resiliency Toolkitchampsonline.org/.../Compassion_Slide_Deck_PDF.pdf · 2017-08-24 · Strengthening Your Compassion Resiliency Toolkit August 24, 2017

Deeply compromised system

Ongoing challenges and cutbacks

Difficult stories

Losses

Do more with less

It is not your fault

Page 11: Strengthening Your Compassion Resiliency Toolkitchampsonline.org/.../Compassion_Slide_Deck_PDF.pdf · 2017-08-24 · Strengthening Your Compassion Resiliency Toolkit August 24, 2017

Vulnerabilities

Extreme youth and

inexperience

Close ID with those

being assisted

Long task isolated from

other workers

Personal injury

Recent significant loss

Concurrent life crisis

(divorce, illness of family)

Previous life or work

related trauma surfacing

with recurrent symptoms

Rural aspect

Introvert

Coping styles

Work style/how you view

your work

Multiple shifts

From Françoise Mathieu www.compassionfatigue.ca- Excerpt from WWW. Headington Institue.org

Page 12: Strengthening Your Compassion Resiliency Toolkitchampsonline.org/.../Compassion_Slide_Deck_PDF.pdf · 2017-08-24 · Strengthening Your Compassion Resiliency Toolkit August 24, 2017

Making the

choice to

connect the

BRAIN &

BODY

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Brene Brown Empathy vs. Sympathy (Theresa Wiseman’s Nursing Study)

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Understanding

Compassion Fatigue (CF)

CF refers to the profound emotional and physical exhaustion that caregivers and helping professionals can develop over the course of their career(s)

Mathieu, Françoise (2012) www.compassionfatigue.ca

Compassion is a VERB THICH NHAT HANH

Page 15: Strengthening Your Compassion Resiliency Toolkitchampsonline.org/.../Compassion_Slide_Deck_PDF.pdf · 2017-08-24 · Strengthening Your Compassion Resiliency Toolkit August 24, 2017

“The expectation that we can be immersed in suffering and loss

daily and not be touched by it as unrealistic as

expecting to be able to walk through water without getting wet.”

Rachel Naomi Remen, Kitchen Table Wisdom 1996

Page 16: Strengthening Your Compassion Resiliency Toolkitchampsonline.org/.../Compassion_Slide_Deck_PDF.pdf · 2017-08-24 · Strengthening Your Compassion Resiliency Toolkit August 24, 2017

Compassion Fatigue (CF)

“It’s the gradual erosion of all the

things that keep us connected to

others in our caregiver role,

empathy, hope and compassion.” (Becoming short tempered, feeling guilt or resentment at the

never-ending demands of our time.)

From: Françoise Mathieu www.compassionfatigue.ca

Page 17: Strengthening Your Compassion Resiliency Toolkitchampsonline.org/.../Compassion_Slide_Deck_PDF.pdf · 2017-08-24 · Strengthening Your Compassion Resiliency Toolkit August 24, 2017

Compassion

Fatigue Vicarious

Trauma

Burnout

Primary Trauma

From Françoise Mathieu www.compassionfatigue.ca

Moral

Distress

Page 18: Strengthening Your Compassion Resiliency Toolkitchampsonline.org/.../Compassion_Slide_Deck_PDF.pdf · 2017-08-24 · Strengthening Your Compassion Resiliency Toolkit August 24, 2017

Physical Signs of Compassion Fatigue

• Muscle tension/pain

• Elevated blood sugars

• Weight gain or loss

• Hypochondria

• Sleeping too much or too little

• Shoving stress down the body (gut issues)

• Back, shoulder, neck pain

• Hives, Shingles

• Blood Pressure

Page 19: Strengthening Your Compassion Resiliency Toolkitchampsonline.org/.../Compassion_Slide_Deck_PDF.pdf · 2017-08-24 · Strengthening Your Compassion Resiliency Toolkit August 24, 2017

Behavioral Signs and Symptoms

Increased use of

alcohol and

drugs

Anger and

irritability

Avoidance of

patients &/or

families

Absenteeism Impaired ability to

make decisions

Problems in

personal

relationships

Attrition Compromised

care for patients Forgetfulness

Mathieu, Françoise (2012) www.compassionfatigue.ca

Page 20: Strengthening Your Compassion Resiliency Toolkitchampsonline.org/.../Compassion_Slide_Deck_PDF.pdf · 2017-08-24 · Strengthening Your Compassion Resiliency Toolkit August 24, 2017

Psychological Signs and Symptoms

• Dark humor or becoming sarcastic

• Finding less joy in your work

• Ruminate

• Easily frustrated

• Flashbacks connected to those I help

• Mood swings feeling overly emotional

• Loss of hope

• Increased feelings of vulnerability

• Difficulty separating personal

& professional lives

Page 21: Strengthening Your Compassion Resiliency Toolkitchampsonline.org/.../Compassion_Slide_Deck_PDF.pdf · 2017-08-24 · Strengthening Your Compassion Resiliency Toolkit August 24, 2017

ProQol Inventory by

Charles Figley &Beth Stamm

Testing for CF, Burnout and

Compassion Satisfaction

http://proqol.org/ProQol_Test.html

From Françoise Mathieu www.compassionfatigue.ca

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Transforming CF/VT

• General need for better

self-care by addressing the

stress inherent in CF/VT

• Transform the negative

beliefs, despair, loss of

meaning, cynicism

• Directly address

demoralization and loss of

hope that is created by CF/VT

Page 23: Strengthening Your Compassion Resiliency Toolkitchampsonline.org/.../Compassion_Slide_Deck_PDF.pdf · 2017-08-24 · Strengthening Your Compassion Resiliency Toolkit August 24, 2017

Resiliency Tools

There is no Wi-Fi in the forest but

you will find a better connection.

Page 24: Strengthening Your Compassion Resiliency Toolkitchampsonline.org/.../Compassion_Slide_Deck_PDF.pdf · 2017-08-24 · Strengthening Your Compassion Resiliency Toolkit August 24, 2017

First, do no harm to

yourself in the line of duty

when helping/treating

others.

Second, attend to your

physical, social, emotional,

and spiritual needs as a

way of ensuring high

quality services for those

who look to you for support as a human being.

Charles Figley, Green Cross Ethical Guidelines

for Standards of Helper Self Care

Page 25: Strengthening Your Compassion Resiliency Toolkitchampsonline.org/.../Compassion_Slide_Deck_PDF.pdf · 2017-08-24 · Strengthening Your Compassion Resiliency Toolkit August 24, 2017

Thanks for attending!

Kay Glidden &

Beth Reynolds-Lewis

[email protected]

"You can't stop the waves but you

can learn to surf."

Jon Kabat-Zinn PHD, Professor of

Medicine emeritus at the University of

Massachusetts Medical School

Page 26: Strengthening Your Compassion Resiliency Toolkitchampsonline.org/.../Compassion_Slide_Deck_PDF.pdf · 2017-08-24 · Strengthening Your Compassion Resiliency Toolkit August 24, 2017

2017 O&E Distance Learning Series

Upcoming Events

• Preparing for OE5: Addressing Changes in the Marketplace– September 21, 2017

www.champsonline.org www.cchn.org

Page 27: Strengthening Your Compassion Resiliency Toolkitchampsonline.org/.../Compassion_Slide_Deck_PDF.pdf · 2017-08-24 · Strengthening Your Compassion Resiliency Toolkit August 24, 2017

CHAMPS/CCHN 2017 Outreach and Enrollment Distance Learning Series

Thank You

“No act of kindness is too small. The gift of kindness may start as a small ripple that over time can turn into a tidal wave affecting the

lives of many.”

- Kevin Heath