STUDENT FILE:

Dream, Believe, Achieve: Carla Ott aviano realises her dreams with a career in hospitality

ALLARALEARNING.COM.AU | INFO@ALLARALEARNING.COM.AU © 2017 ALLARA LEARNING

CLIENTNorth Queensland Toyota Cowboys

Background: Since the club’s incepti on in 1995, the North Queensland Toyota Cowboys have navigated the highs and lows of professional sport to emerge as a strong contender within the Nati onal Rugby League competi ti on and a cornerstone of the North Queensland economy. Local community programs and initi ati ves are a key part of the club’s identi ty.

“Quality training provides the best platf orm for individuals to launch their career in their industry of choice. Whether returning to the work force, changing career pathways or just formalising industry skills with accreditati on, the combinati on of quality training and mentor support that then links to paid employment is a model that works.”

Greg TonnerCEO, North Queensland Toyota Cowboys

Carla Ott aviano, Student

Carla Ott aviano, grandmother of ten and Dream Believe Achieve graduate has changed her life in ways that she never imagined. Early in life, Carla put her career on hold to support her growing family. Aft er raising her family and with no formal qualifi cati ons, Carla found it diffi cult to return to the workforce.

Determined to fi nd employment, Carla decided to sign up for the Dream, Believe, Achieve program run by Allara Learning and the North Queensland Cowboys in Townsville.

Dream, Believe, Achieve is aimed at providing quality hospitality training, awarding students with industry-related skills and a nati onally recognised Certi fi cate III in Hospitality. Professional trainers from Allara Learning deliver a mix of classroom-based and hands-on learning, while individualised support is provided by a dedicated indigenous Cowboys mentor.

Parti cipants also undertake work experience at local venues, giving them the opportunity to put their newly developed skills into practi ce. Once they complete their training, students are assisted in gaining paid employment in the industry.

Carla and her fellow students were taught new skills such as making drinks and food and beverage service. The work experience component was delivered at 1300 SMILES Stadium, which provided real working environments within the stadium’s restaurants, bars and food preparati on areas. Past and present players from the Cowboys also visited the classes to encourage and inspire the trainees.

Aft er completi ng her Certi fi cate III in Hospitality, Carla was off ered employment as a food and beverage att endant at Townsville’s premier hotel and casino – The Ville.

ALLARALEARNING.COM.AU | INFO@ALLARALEARNING.COM.AU © 2017 ALLARA LEARNING

ABOUT ALLARA LEARNING

Allara Learning is a leading nati onal vocati onal training company.

Allara Learning provides nati onally recognised qualifi cati ons to businesses and individuals across Australia.

Tailored training soluti ons are delivered onsite, in classrooms and online.

Allara Learning works with many of Australia’s most respected companies and organisati ons, including: Freedom Furniture, Billabong Group, Meals on Wheels Queensland, Merivale, Solotel, CLG, Spotless, Compass Group, TNT, Sumo Salad and TFE Hotels.

Founded in 2009, the company is headquartered in Sydney with offi ces in Melbourne, Brisbane, Townsville and Perth.

Allara Learning operates two Registered Training Organisati ons: Tacti cal Training Group Pty Ltd Nati onal Provider No. 91054 WG Learning Pty Ltd Nati onal Provider No. 91178

The course has not only provided Carla with the skills and experience needed for a successful career in the hospitality industry, but has changed her outlook on life.

“Dream, Believe, Achieve taught me everything I needed to know in hospitality and what I do in my job today; it was a wonderful experience and has taught me a lot,” Carla said. “It has changed the way I dress, speak and approach people; getti ng up and going to work for myself and for my kids is a beauti ful feeling.”

Drawing on her own success, Carla recently inspired a new intake of students of the Dream, Believe, Achieve program. Carla told the students:

“Put your mind to it and believe in yourself. Set your goal and get out there and achieve it, and let no one stand in your way – it’s your dream, no excuses!” Dream, Believe, Achieve trainer Arthur Burchett said:

“This course isn’t just a Certi fi cate III in Hospitality, this is a life changer. It was the proudest moment of my career to watch Carla att end every day, to help her grow in confi dence and overcome all her challenges… Carla is an inspirati on for all students who want to do the course with us. Mother of seven, grandmother of ten, as she says, ‘if I can do it, anyone can do it. If it’s really what you want, go out and get it’.” Not only is Carla realising her own dreams, but she has also inspired her son Charles to study for a qualifi cati on in hairdressing and he has since opened his own salon.

For more informati on, please contact Allara Learning on 1300 772 724 or info@allaralearning.com.au

“It has changed the way I dress, speak and approach people; getti ng up and going to work for myself and for my kids is a beauti ful feeling.”

Carla Ott aviano,Student