SUCCESS DUPL ... Team AFN Branch Manager Success Duplication Coaching Program Program sponsored by AFN

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    AT TEAM AFN

    SUCCESS

    DUPLICATION

    ANTHONY CASILLAS

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    The Question?

    Why is there such a gap between Success with Branch

    Managers and their Branch Team?

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    Today’s Vision

    Develop Pillars that create Success Duplication throughout your branch.

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    Building on a Foundation of Success Duplication

    Throughout the Branch

    TEAM AFN CULTURE

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    The Foundation

    The AFN Culture and the people are the greatest force at Team AFN.

    Become One with this Truth!!!

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    Look At Yourself First

    Success Duplication Starts & Ends With Your

    Leadership

    You Are The Captain

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    Jim Collins

    Good to Great

    What is Level 5 Leadership

    Team Success!!

    It’s about the

    for the Team

    Be a Humble Servant

    “Will”

    The Ultimate Power of

    When it’s working give credit to everyone else but you, and take all the responsibility when it’s not working.

    Create Duplication throughout your team

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    The Challenge You Face

    Accept the

    Dynamic Challenge

    of being a

    Team AFN Branch Manager.

    You can’t Fake it as a BM

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    It’s All About Our Choices

    The Choices we make Dictate our Successes and

    our Failures.

    Elevate Your Choices

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    Answer The Question

    How much does Team AFN really matter to me?

    BTW: Your Team already knows…

    Total Team Immersion

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    Don’t Be An AFN Branch Island

    Don’t disconnect from the Team AFN Culture and support system

    and become an island.

    It will take away your

    Team AFN Power.

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    Be a model of Team AFN Consistency and Belief

    They will believe if you believe!

    Believe in the Team AFN Power

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    Attach to AFN FUSION

    Immersion Into Team

    AFN Fusion Is Key

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    What Are Your Branch Core Values?

    Know and live by the

    AFN Core Value System

    and create your own

    Branch Core Value Statement

    and walk in them.

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    No one

    person can

    support our

    entire effort.

    TEAMWORK

    THE AFN Core Value Pillars

    PEOPLE

    INTEGRITY

    EDUCATION

    HAVING FUN

    OPTIMAL

    CLIENT

    EXPERIENCE

    HARD WORK

    TECHNOLOGY

    We rely on one another

    as a synergistic group,

    where the whole is much

    greater than the sum of

    its part.

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    Integrity

    Protect the Integrity of AFN

    by being in Integrity with it.

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    Clarity of Vision is Power

    What is the clear Mission Statement and Vision Statement for your Team AFN Branch and

    for your Team AFN employees in your branch?

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    Branch Culture Matters

    Define the Culture of your Team AFN

    Branch in connection with the Team AFN

    Culture.

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    Recruit individuals who fit into your Branch Culture and the Team AFN Culture.

    Stop Just Recruiting anybody

    Recruit Character

    The key to building the “Right” Team is to Recruit the “right” people.

    01 02 03

    Recruiting Your Branch Culture

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    Being Un-Recruitable = All In

    Join the “All In” Phenomenon and don’t allow for any “Fence Sitting

    on your Team.”

    Starts with you though…

    Are you All In?

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    Look In The Current Mirror of Your Branch

    100% Transparency

    Be Honest and Assess > Adjust> Move Forward

    Quantify Results

    Transparency Is The Key To Growth

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    Passion Is Contagious

    Bring excitement and passion to your branch every day.

    There is no such thing as Too Much Passion for me…

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    Team AFN Impact

    AHA Moment

    Our True Industry is Customer Service

    We Do Mortgages

    What is your Customer

    Service Model?

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    The Profitability Factor

    The Profitability Factor is Everyone’s Business.

    The Ownership Mentality

    must be realized in every way by everyone on the team.

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    Consistency is tough to stop…

    Do you and your branch have this quality?

    Powerful Pillar of Success

    The Lost Art of Consistency

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    Efficiencies

    Efficiency in the branch never went away, in fact…

    it’s as important as ever.

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    Strengths Create Separation

    The Strength Test of Your Branch and Your Team.

    Know Them & Maximize Them!!!

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    Walking Your Talk

    Walking Your Talk Is Key

    Your Team Will

    Watch What You Do…

    Not Necessarily What You Say

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    Team Success Formula

    Know what the Success Formula is for your branch and for each

    person on the team.

    Amazing routines do work.

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    Facilitate Winning In Your Branch

    Design and Mirror

    the Roadmap of Success

    for your team…

    Consistently Follow the Plan!!!

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    The Bridge of Belief

    The Bridge of Self Belief must be

    crossed on your part and their part, but that doesn’t mean you can’t be with

    them on

    their Bridge.

    Team AFN is with you!!!

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    The Accountability Factor

    Positive Accountability must be crossed on all sides.

    Set the Bar and launch your team over it.

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    Positive Communication Is

    The Key To Success On Any Team

    There must be the

    HIGHEST LEVEL of

    Positive

    Communication within

    your branch.

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    Integrity With Yourself

    Master the art of

    Focused Follow Thru.

    The DWYSYAGTD Mandate

    Duplicate Integrity with Self

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    The Mirror Effect Is Real

    You are the Reflection of all these pillars which manifests Success

    Duplication.

    Be the Mirror of Success Duplication in your branch.

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    Winning Together

    The Power of the Inclusive Vision.

    Let’s Win together because we can’t win on our own.

    Team AFN is Unstoppable!!!

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    LEADERSHIP BE THE MIRROR ELEVATE CHOICES

    The Success Foundation Is Built

    TEAM AFN CULTURE

    CORE VALUE REPRESENTATION

    PROTECTING THE

    INTEGRITY OF AFN

    BRANCH MISSION STATEMENT

    BRANCH VISION STATEMENT

    BRANCH CULTURE IGNITION

    QUANTIFY THROUGH

    TRANSPARENCY

    ACCEPTING THE CHALLENGE

    TEAM AFN IMMERSION

    PASSION IS CONTAGIOUS

    RECRUIT BRANCH CULTURE

    THE ALL IN PHENOMENON

    CUSTOMER SERVICE IS #1

    THE PROFITABILITY FACTOR

    SUCCESS FORMULA

    AMAZING ROUTINES

    CONSISTENCY WINS

    EFFICIENCIES ARE KEY

    MAXIMIZE YOUR STRENGTHS

    WALK YOUR TRUTH

    FACILITATE A WINNING MENTALITY

    BUILD THE ROADMAP

    BRIDGE TO BELIEF MUST BE CROSSED

    SUPPORT MASTER

    POSITIVE ACCOUNTABILITY

    POSITIVE COMMUNICATION

    INTEGRITY WITH SELF

    BE THE REFLECTION OF SUCCESS

    INCLUSIVE VISION SETS UP TEAM

    AFN FUSION ATTACHMENT

    WIN TOGETHER AT TEAM AFN