Summer Internship Project Report_Aakash Kamra

Embed Size (px)

Citation preview

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    1/97

    A STUDY ON RISK PROFILING AND

    WEALTH MANAGEMENT

    STANDARD CHARTERED BANK

    SUBMITTED BY:AAKASH KAMRA

    PGDM 2010-2012

    Roll no: 2010001

    Specialization: Finance & International Business

    UNDER THE GUIDANCE OF:

    INDUSTRY GUIDE: FACULTY GUIDE:

    Mr. AMIT GUPTA Mrs. Ritu Srivastava

    RELATIONSHIP MANAGER NIILM-CMS,

    STANDARD CHARTERED BANK GREATER NOIDA.

    PREET VIHAR, DELHI.

    SUMMER INTERNSHIP REPORT IN PARTIAL FULFILLMENT OF THE AWARD OF FULL TIME

    POST GRADUATE DIPLOMA IN MANAGEMENT (2010-12)

    NIILM CENTRE FOR MANAGEMENT STUDIES,

    GREATER NOIDA, U.P.

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    2/97

    Certificate of Completion from Faculty Guide

    This is to certify that Summer Project Report on Risk Profiling and Wealth

    Management prepared by Aakash Kamra, student of PGDM Batch 2010-12 is his

    genuine effort under my guidance and supervision.

    Signatures of the Faculty Guide Signatures of the Student

    Ritu Srivastava Aakash Kamra

    ======================================================

    ==

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    3/97

    3

    UNDERTAKING

    This is to certify that Mr. Aakash Kamra, a student of Post GraduateDiploma in Management, NIILM-CMS, Greater Noida has worked

    in Standard Chartered Bank, under the guidance and supervision of

    Mr. AMIT GUPTA, Relationship Manager, Standard Chartered

    Bank, Preet Vihar, Delhi. The period of training was of 8 weeks,

    starting from 14th

    May 2011 to 9th

    July 2011. This summer internship

    report has the requisite standard for the partial fulfillment of Post

    Graduation Diploma. To the best of their knowledge no part of this

    report has been reproduced from any other report and the contentsare based on original research.

    RITU SRIVASTAVA AAKASH KAMRA

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    4/97

    4

    ACKNOWLEDGEMENT

    I take this opportunity to thank all those people who have helped me

    in completing this project. The satisfaction that accompanies the

    success of any work would be incomplete without the people who

    made it possible by constant encouragement and guidance.

    I express my sincere gratitude to MR. NIRMALENDU MISHRA,

    Branch Manager who provided me the opportunity to undertake the

    activity and my Industry Guide MR. AMIT GUPTA, Relationship

    Manager, Standard Chartered Bank, Preet Vihar, Delhi. Under his

    able guidance, continuous support and cooperation throughout my

    project, without which the present work, would not have been

    possible.

    I am also thankful to my Faculty Guide Mrs. Ritu Srivastava of my

    institute, for her continued guidance and invaluable encouragement.

    AAKASH KAMRA

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    5/97

    5

    PREFACE

    Education is continuous process of learning it covers theoretical as well as behavioral

    aspect. Every study is incomplete without having well planned and concrete exposure

    to its students. So far management is no exception. This project report was made

    during the summer training in partial fulfillment requirement for the Post Graduate

    Diploma in Management.

    India is a developing country and they all know that banking sector plays a very

    important role. In development with the increasing use of banking and finance inevery field, new trends in their technology and modern use are being evolved day

    after day to meet the requirements. In fact BANKING has become the need of

    today.

    The purpose of PROJECT REPORT is to expose the students in the market and in the

    field of banking, finance and investments and to develop the ability in the students to

    deal with all types of customers.

    Preparing project report in the summer vacations and undergoing the summer training

    is the indispensable part of the college period. It provides the opportunity to review

    what they have gained in the training period and also provides the way to convey the

    knowledge and ideas to others.

    The present project provides the information on STANDARD CHARTERED

    BANK.

    Learning is not possible in solitude and has to have the support and able guidance of

    some people around us in various roles and capacities. The satisfaction and euphoria

    that accompanies the successful completion of any task would be incomplete without

    the mention of the people who made it possible because success is the epitome of hardwork, undeterred missionary zeal, fast determination, and consideration.

    Therefore, they consider it a pleasant duty to express their heartiest appreciation,

    gratitude, and indebtedness to their project guide for his keen interest, sincere

    extortion, invaluable and pain taking excellent guidance, continuous calm endurance,

    inspiration and encouragement during each phase of the present project.

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    6/97

    6

    TABLE OF CONTENTS

    S. No. CONTENTS PAGE NO.

    1 EXECUTIVE SUMMARY 7

    2 OBJECTIVE OF THE REPORT 10

    2

    Chapter 1: INTRODUCTION

    SIGNIFICANCE OF THE TOPIC

    ITS BACKGROUND

    SCOPE AND OBJECTIVES

    12-36

    3

    Chapter 2: INDUSTRY PROFILE

    ORGANISATION STRUCTURE

    ITS PRODUCT AND FEATURES

    BUSINESS ENVIRONMENT

    ACHEIVEMENTS AND AWARDS

    SWOT ANALYSIS etc.

    37-65

    4

    Chapter 3: PESENTATION OD DATA

    RESEARCH METHODOLY

    ANALYSIS OF THE DATA

    66-91

    5 FINDINGS 92

    6 CONCLUSIONS 93

    7 ANNEXURE: QUESTIONAIRE & CURRICULAM

    VITAE

    94

    8 BIBLOGRAPHY 96

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    7/97

    7

    EXECUTIVE SUMMARY

    EXCELLENCE ALWAYS SHOWS..

    A Leader is one who knows the way, goes the way and shows the way

    -John C Maxwell

    Expertise is a skill acquired through years of experience, understanding and depth of

    knowledge

    When they are at the highest echelons of success it is that much more important to

    have the right financial partners, who assist us in maintaining and building wealth.

    The challenge of navigating complex and unpredictable capital markets can only be

    met with the utmost focus, planning and discipline.

    Standard Chartered Bank, using over 150 years of expertise, promises to guide us

    through the world of exciting new investment opportunities in India. From shortest

    term deployment of funds to planning your retirement, they pledge to go the extra

    mile to help you reach your choose financial goals.

    In India, there has been significant growth in income and wealth levels over past few

    years. Financial services industry players have begun to recognize the potential of

    wealth management as a profitable business. The wealth management industry,

    though at a nascent phase, is experiencing rapid growth in terms of the member of

    providers, clients and assets under management.

    Wealth management as an organized industry is growing in terms of both the numbers

    of players as well as the number of high net worth individuals in India. Wealth

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    8/97

    8

    managers are aggressively marketing their services to the existing clients; wealth

    managers are ramping up their capabilities to manage growing volume of assets. India

    is both attracting foreign wealth managers to set up business and domestic banks to

    set up wealth management businesses. Going forward this is a trend that is likely to

    continue, with Indias key advantages attracting more and more competitors.

    In the view of many in the industry there is a challenge of client education that must

    be addressed going forward. The primary area of concern is in equity investment and

    the need to invest long-term rather than short-term. This is not a problem that is

    confined to India; many other countries around the globe have similar problems.

    The basic idea of wealth management is to help the individual investors get a

    complete perspective of their wealth. A wealth manager is more objective. He first

    analyses ones portfolio, finds out the long-term and short-term goals of the investor

    and decides on the asset mix that will fetch the best desired returns after being given

    the investors risk profile.

    According to a study unveiled by IBM Business Consulting Services, the wealth

    management industry in India is poised for tremendous growth. The study also

    revealed that successful wealth managers with a clear vision and strategy and

    equipped with supporting people, processes and systems, will reap significant gains.

    The study, Indian Wealth Management and Private Banking Survey 2003-04, predicts

    that increased customer demand for sophisticated products will drive wealth managers

    to offer a wider array of more complex products and services. Technology tools will

    be critical for both enabling revenue generation as well as achieving operational

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    9/97

    9

    effectiveness. Furthermore, increasing deregulation will enable customers to diversify

    their wealth locally and globally.

    Through this dissertation, I have tried to analyze the problems affecting the wealth

    management industry in India with special focus on the High Net-Worth Individuals

    (HNWI) segment. A further study of the scope and future of wealth management,

    which is somewhat synonymous with Investment Banking, has been attempted for a

    better understanding.

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    10/97

    10

    OBJECTIVE OF THE REPORT

    The project report is prepared to analyze the functions of wealth managers. How well

    financial managers help their investors in investing into various companies.

    There is common saying on the bourses: Bears make money, bulls make money and

    pigs get slaughtered.

    The richer one gets, the less sure he becomes of his investments. The options

    for saving have multiplied today. The need of the hour is more informed investment

    decisions. As personal net worth increases, the financial issues and challenges become

    increasingly complex. Protecting and distributing ones asset with maximum tax

    advantages requires sophisticated planning strategies and professional advice.

    THE FOLLOWING ARE THE OBJECTIVES

    Understanding Wealth Management Services in Banking Industry. Understanding Mutual Fund Industry in particular. Recommending financial planning strategies to investors. Analyzing various products offered by Mutual Fund companies. Need based selling to investors. Recommending model portfolios and selecting the right funds.

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    11/97

    11

    In this project, I have to study the most important products of banking

    industry i.e. Savings account, Insurance and Mutual Funds. After gaining

    appropriate knowledge of these products, I have to promote the products of

    Standard Chartered to the customers and try to convince them to buy the products

    via explaining them its benefits. I also have to prepare a questionnaire in order to

    understand the customer psychology of investments and also get relevant

    information required in the project.

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    12/97

    12

    CHAPTER 1

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    13/97

    13

    WEALTH MANAGEMENT

    Wealth management is an investment advisory discipline that incorporates financial

    planning, investment portfolio management and a number of aggregated financial

    services. High Net Worth Individuals (HNWIs), small business owners and families

    who desire the assistance of a credentialed financial advisory specialist call upon

    wealth managers to coordinate retail banking, estate planning, legal resources, tax

    professionals and investment management. Wealth managers can be independent

    certified financial planners, MBAs, CFA Charter holders or any credentialed

    professional money manager who works to enhance the income, growth and tax

    favored treatment of long-term investors. One must already have accumulated a

    significant amount of wealth for wealth management strategies to be effective and is

    also one of the key areas that are growing at a tremendous rate. Wealth management

    can be provided by large corporate entities, independent financial advisers or multi-

    licensed portfolio managers whose services are designed to focus on high-net worth

    customers. Large banks and large brokerage houses create segmentation marketing-

    strategies to sell both proprietary and non-proprietary products and services to

    investors designated as potential high net-worth customers. Independent wealth

    managers use their experience in estate planning, risk management, and their

    affiliations with tax and legal specialists, to manage the diverse holdings of high net

    worth clients. Banks and brokerage firms use advisory talent pools to aggregate these

    same services.

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    14/97

    14

    The events of 2008 in the financial markets caused investors to address concerns

    within their portfolios. "The past 18 months have challenged traditional thinking

    about investing and asset allocation, diversification, and correlation. For individual

    investors, risk tolerances have been tested, investment assumptions have been

    overturned, and fundamental truisms have been questioned." For this reason wealth

    managers must be prepared to respond to a greater need by clients to understand,

    access, and communicate with advisers regarding their current relationship as well as

    the products and services that may satisfy future needs. Moreover, advisors must have

    sufficient information, from objective sources, regarding all products and services

    owned by their clients to answer inquiries regarding performance and degree of risk-at

    the client, portfolio and individual security levels. "This state of affairs poses a

    dilemma for wealth managers, who, for a generation, have adhered to the core

    principles of asset allocation and earned their keep by preaching the mantras of 'buy

    and hold', 'invest for the long term', and when things get tough, 'stay the course'.

    Today wealth management advisors must have access to an objective content.

    Wealth accumulation: The clients wealth should grow.

    Wealth preservation: The clients wealth should be well protected.

    Wealth transfer: Smooth transfer of clients assets to his legal heirs at a minimum

    cost.

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    15/97

    15

    WEALTH MANAGEMENT AT

    STANDARD CHARTERED BANK

    STANDARD CHARTERED BANK offers a team of expert and experiencedinvestment advisors who are wholly dedicated to studying financial markets and

    investment opportunities just for you.

    With years of investment experience to draw from, combined with their intimate

    understanding of the Indian environment, they can help you make the best investment

    choices customized just for customers.Here is 4 step financial planning process:

    RISK PROFILING:Through a simple, easy-to-answer questionnaire, they try to gauge their risk appetite.

    Your investment decisions should be dominated most heavily by how much risk you

    are willing to take. Depending on their risk appetite, the specific instruments required

    to fulfill all their needs across various time periods will be identified.

    NEED ANALYSIS:

    It identifies all their prospective financial requirements and liabilities. These may

    range from buying a car to sending their kid for education abroad.

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    16/97

    16

    MAPPING YOUR RISK PROFILE WITH NEEDS:

    To fulfill the needs, the right asset allocation mix has to be identified. Investments

    have to be embarked for their needs, depending on risk profile. It aims for right asset

    allocation mix for your investment through this exercise.

    IDENTIFYING THE RIGHT INVESTMENT INSTRUMENTS:

    It provides a wide variety of investment instruments like MUTUAL FUNDS, FIXED

    INCOME BONDS, RBI BONDS, PRINCIPAL PROTECTION PLAN, etc. Bank has

    tie ups with a variety of mutual funds for investment suitable for us. Their unique

    proprietary research cherry-picks the best mutual funds in various funds in various

    risk categories to enable us to take an informed decision.

    WEALTH MANAGEMENT is important because you have a lotmore to manage than just your wealth

    It's time to throw out your notions of what you can talk about with your Financial

    Advisor.

    Maybe you're worried that the lifestyle you've worked for is becoming the

    lifestyle your children will feel entitled to

    Maybe you long ago made a decision to retire by 62, and then you turned 58and found out that decision may be up to somebody else

    Maybe your friends are about to stop asking why you waited to start a family,and start asking what in the world you are going to do with triplets

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    17/97

    17

    Wealth management can help you determine what's really important to you, then

    develop actionable strategies to help you realize your most cherished hopes and

    defend against the things that might undo them.

    Income and Lifestyle

    Through an in-depth discovery process your Financial Advisors will work with you to

    understand and document what you want to do in this lifetime, from now until

    retirement and from then on. They'll then map out a course to help you seek the

    returns you'll need for how you intend to live and to achieve the income you'll need to

    do exactly what you want one year at a time and, if they like, strategies to guarantee

    that income.

    Borrowing

    They view borrowing as a strategy an array of ways to unlock value in assets you

    own, without compromising the ability of those assets to continue to work for you

    over time.

    If such talk of strategy sounds like how most firms talk about investing, it should.

    They believe how people invest and how they borrow is inextricably linked both

    sides of one balance sheet, one plan.

    Asset Protection

    By understanding the lifestyle you enjoy, and the one you're building toward, your

    Financial Advisor can see the threats against ittaxes, inflation, volatility, creditors,

    lawsuits, identity thieves, tragedyand help you deal with them using everything in

    the arsenal of one of the world's largest financial services firms.

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    18/97

    18

    Wealth Transfer

    Your Financial Advisor will approach your plan for wealth transfer from a wider

    angle than a traditional estate plan. They work with you to understand your definition

    of a rich life, and then craft a plan to help you lead it and pass on what you see as

    most important to the next generation.

    Your advisor will approach your plan for wealth transfer from a wider angle than a

    traditional estate plan. They work with you to understand your definition of a rich life,

    then craft a plan to help you lead it and pass on what you see as most important to the

    next generation.

    This might mean a passion for education, or a sense of obligation for each generation

    to help give the one that follows a leg up in life or both. It could mean protecting a

    work ethic and thirst for accomplishment, or protecting your family's bonds of

    affection toward one another. Whatever it is, it should start with your definition of a

    rich life.

    Investment Management

    They believe that your plan for your life is the most important part of investing. Little

    things...like when you plan to retire and when you secretly hope to retire. The

    business you'll open when you do. How much you'd like to travel. And the aging

    parent who will need to move in with you in the next few years.

    Investing with a Financial Advisor is based on the simple yet potheyrful premise of

    wealth management: Your investments and your life are uniquely intertwined.

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    19/97

    19

    Whether by design or by accident, they are all part of one plan. they advise that it be

    by design.

    Business Strategies

    As you lead your business toward its next stage whatever that stage may be

    you'll be pleased to learn that your Financial Advisor understands the connection

    between your business and your life. They are one and the same.

    Their clients tell us that seeing this bigger picture makes all the difference between us

    and what they used to expect from a financial firm in how they think, how they

    plan and in the scope of what they do. From their standpoint, it's simply a matter of

    treating your business like it's the biggest investment of your life, if for no other

    reason than that it is.

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    20/97

    20

    WEALTH MANAGEMENT IN INDIA

    Wealth Management in India covers the recent trends in the industry, global market

    and its trend, estimates of the future market, growth drivers, critical success factors,

    issues and challenges, regulatory environment, and profiles of major players and their

    products offerings. The report will be useful for industry research analysts, banks and

    other non-banking financial companies, and wealth management service companies.

    Wealth management is classified as a type of financial planning tool that provides

    corporate and their families with private banking, asset management, legal resources,

    real estate planning, investment management and portfolio management with the goal

    of sustaining and growing long-term wealth. Wealth management service providers

    have segmented the Indian market into four categories: the mass market (investible

    surplus USD 5,000 to 25,000); the mass affluent (USD25,000 to 1 million); the high-

    net-worth (USD1 million to 30 million) and the ultra-high net worth (greater than

    USD30 million).

    Key Findings and highlights

    - During the second half of 2007, there was a contrasting difference between the

    matured and emerging economies where emerging market captured the major portion

    of wealth management.

    - In 2007, the global economy grew by 5.1%, down slightly from the 5.3% global

    growth in 2006.

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    21/97

    21

    - The United States had one of the worlds lowest savings rates in 2007

    - The population of HNWIs reached 10.1 trillion in 2007

    - The Indian market has outperformed global markets significantly and formed new

    highs coincided with a continuous increase in derivatives position which peaked at

    over Rs1 trillion.

    OBJECTIVES:

    Investment planning: assists you in investing your money into various investmentmarkets, keeping in mind your investment goals.

    Insurance planning: assists you in selecting from various types of insurances, selfinsurance options and captive insurance companies.

    Retirement planning: is critical to understand how much funds you require in yourold age.

    Asset protection: begins with your financial advisor trying to understand yourpreferred lifestyle and then helping you deal with threats, such as taxes, volatility,

    inflation, creditors and lawsuits, to maintaining this lifestyle.

    Tax planning: helps in minimizing tax returns. This might include planning forcharity, supporting your favorite causes while also receiving tax benefits.

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    22/97

    22

    Estate planning: helps in protecting you and your estate from creditors, lawsuits and

    taxes. This service is critical for every person whose net worth is high.

    Business planning: This service aims at optimizing the tax free advantages ofrunning your own business.

    Business succession planning: assists in planning for the inevitable to maximizereturns.

    Wealth transfer: helps you pass on your wealth to your dependents.

    But so many advantages will make the process of understanding Wealth Management

    will make it very complicated rather than simplifying the process of Wealth

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    23/97

    23

    GRAPHICAL PRESENTATION

    Dig 1: Wealth Management Cycle

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    24/97

    24

    WEALTH MANAGEMENT-PRODUCTS AND SERVICES

    They provide you with new investment opportunities and investment advice which

    allows you to choose from a broad spectrum of products and services. Standard

    Chartered Wealth Management by your side, you can be rest assured that you will

    have access to only the most viable wealth management products and solutions. With

    a well planned wealth consolidation strategy they ensure a lasting legacy for you and

    your loved ones.

    PRODUCTS:

    DIRECT INVESTMENT IN THE EQUITY MARKET

    Equity investment generally refers to buying and holding of shares of stock on the

    stock market by individuals and funds in anticipation of income from dividends and

    capital gains as the value of the stock rises. It also sometimes refers to the acquisition

    of equity participation in private company or start up. When the investment is in

    infant companies, it is referred to as venture capital investing and is generally

    understood to be higher risk then investment in listed and going concern situations.

    MUTUAL FUNDS

    A mutual fund is a corporation that pools the savings, which are then invested in

    money market, debt market and capital market instruments such as shares, debentures

    and other securities. Thus the mutual fund serves as a link between the public and the

    capital markets so as to mobilize savings from the investors and invest them in the

    capital markets to generate to access to well defined equities, bonds and other

    securities. Each share holder participates in the gain or the loss of the fund. Units are

    issued according to the:

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    25/97

    25

    Money put in by the investor Type of equity or bond chosen NAV of the security prevailing in the market

    NAV is the main performance indicator. A funds NAV is calculated as total assets

    minus all the expenses and divided by the number of its total outstanding units.

    Mutual funds are financial intermediaries. They are companies set up to receive your

    money and then having received it, make investments with the money Via an AMC. It

    is an ideal tool for people who want to invest but dont want to be bothered with

    deciphering the numbers and Number of stocks from various markets and industries.

    Depending on the amount you invest, you own part of the overall fund.

    TWO TYPES OF MUTUAL FUND ARE:

    1. STRUCTURED BASED

    2. INVESTMENT BASED

    STRUCTURED BASED MUTUAL FUNDS ARE:

    (a)OPEN ENDED FUNDS: An open ended fund is that kind of fund that isavailable for subscription all through the year. These not have fixed maturity.

    (b)CLOSE ENDED FUNDS: A close ended fund has a stipulated maturityperiod, which generally ranges from 3 to 15 years. The fund is open forsubscription only during a specified period. Investors can invest in the scheme

    at the time of the initial public issue and thereafter they can buy or sell the

    units of the scheme on the stock exchanges, if they are listed, The market price

    at the stock exchange could vary from the schemes NAV on account of

    demand and supply situation, unit holders expectations and other market

    factors.

    INVESTMENT BASED MUTUAL FUNDS ARE:

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    26/97

    26

    (a)GROWTH FUNDS: Growth funds are to provide capital appreciation overthe medium to long term. Growth schemes are ideal for investors who have a

    long-term outlook and are seeking growth over a period of time.

    (b)INCOME FUNDS: The aim of income funds is to provide regular and steadyincome to investors. Such schemes generally invest in fixed income securities

    such as bonds, corporate debentures and Government securities. Income funds

    are ideal for regular income and capital stability.

    (c)BALANCED FUNDS: The aim of balanced fund is to provide both growthand regular income. Such schemes periodically distribute a part of their

    earning and invest both in equities and fixed income securities in the

    proportion indicated in their offer documents. This proportion affects the risks

    and the returns associated with the balanced fund in case equities are allocated

    a higher proportion, investors would be exposed to risks similar to that of the

    equity market.

    (d)MONEY MARKET FUNDS: The aim of money market funds is to provideeasy liquidity, preservation of capital and moderate income. These schemes

    generally invest in safer short-term instruments such as Treasury Bills,

    Certificates of Deposit, Commercial Paper and inter-Bank Call Money.

    Returns on these schemes may fluctuate depending upon the interest rates

    prevailing in the market.

    These are ideal for corporate and individual investors as a means to park their surplus

    funds for short periods.

    ADVANTAGES OF MUTUAL FUND

    PORTFOLIO DIVERSIFICATION/RISK REDUCATION: An investor holdsa diversified portfolio even with a small amount of investment, which would

    otherwise require a big capital. Further, the fund invests in diverse portfolios,

    hence reducing the riskiness of the investments.

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    27/97

    27

    REDUCTION OF TRANSACTION COSTS: While investing through thefunds and investor has the benefit of economies of scale; the funds incur lesser

    costs because of larger volumes, a benefit passed on to its investor.

    PROFESSIONAL MANAGEMENT: Mutual funds are managed byprofessional management who has requisite skills and resources to analyze the

    various investment options in these fast-moving, global and sophisticated

    markets.

    LIQUIDITY: Often, investors hold shares or bonds they cannot directly, easilyand quickly sell. If they invest in the units of a fund, they can generally cash

    their investment any time, by selling their units to the fund if open-ended, or

    selling them in the market if the fund is close-end.

    CONVENIENCE AND FLEXIBILITY: Investors have the option oftransferring their holding from one scheme to the other; get updated market

    information and so on.

    FIXED DEPOSITS

    Fixed deposits is made for those investors who want to deposits a lump sum

    amount of money for a fixed period of time say a minimum of 15 days to 5

    years and above there by earning a higher rate of interest in return. Investors

    get a lump sum amount at the maturity at the deposit.

    Banks fixed deposits are one of the common saving scheme open to an

    average investor. Fixed deposits are one of the most common savings schemes

    open to an average investor. Fixed deposits also give a higher rate of interestthan a savings bank account. The facilities vary from bank to bank. Some of

    the facilities offered by banks are overdraft (loan) facility on the amount

    deposited, premature withdrawal before maturity period (which involves a loss

    of interest) etc.

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    28/97

    28

    ULIP

    ULIP stands for unit linked insurance plan. It is a kind of the life insurancewhere the policy value at any time varies according to the underlying assets at

    that time. It is a kind of the policy which provides the benefit of protection

    with the flexibility in the investment. The investment is denoted as units and is

    represented by the value that it has attained called as net asset value (NAV).

    ULIP came into play in 1960 and soon became popular in many in many

    countries in the world. The reason for the wide popularity was because it is a

    very transparent scheme and the flexibility it offers and investments.

    ADVANTAGE OF ULIP:

    Simple, clear and easy to understand Easy in decision for investors Flexible and adaptable Puts the policyholder in control Policyholder gets the entire upside on the performance of his fund\

    SIP

    SIP is termed as Systematic Investment Plan. In this the investor has the

    option of managing his investments on the periodic basis and thus inculcates

    the regular saving habit. Investor has to issue post dated cheques in favor of

    the fund and then gets the no. of units on the date of the cheque. The number

    of units depends on the amount, the kind of fund and the NAV of that date.

    SIP allows the investor to invest a prefixed amount with the scheme at set

    intervals and derive the benefit of fluctuating share prices and NAV. SIP

    works on the concept rupee cost averaging. So if the NAV is high the entire

    investment is valued.

    Derivative:

    A derivative can be defined as something which derives its value from an

    underlying product being, stock currency, commodity or anything that carries

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    29/97

    29

    a market price. The market price of a product is subject to fluctuations due to

    various factors effecting its demand and supply thereby associating itself to

    various risk factors. So derivatives are a byproduct of the care product which

    can be used to hedge, separate & also undertake arbitrage activities.

    IPOs:

    An initial public offering, or IPO, is the first sale of stock by a company to the

    public. A company can raise money by issuing either debt or equity. If the

    company has never issued equity to the public, it's known as an IPO.

    STRUCTURED PRODUCTS-

    They offer customized investment solutions to access various asset classes. Most

    structures will offer principal protection with returns based on performance of an

    associated asset class. Based on your preference, returns can be linked to a variety of

    asset types such as equity indices, basket of stocks, commodities.

    ALTERNATIVE ASSET PRODUCTS-

    Through their distribution tie-ups, they offer a wide range of Private Equity Funds,

    which invest in the unlisted securities, to give you the opportunity of investing in the

    growing Indian economy. Access to these types of products and strategies can support

    a variety of investor objectives including capital preservation, risk protection,

    leverage, and diversification e.g. Private Equity Funds. So, if you are looking beyond

    the stock market, you will find us there too!

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    30/97

    30

    REAL ESTATE-

    They offer niche property investment services. They bring in a combination of in-

    depth market knowledge and real estate industry experience to offer a range of

    specialized real estate investment services. According to the analysis of the needs and

    objectives of the investor, they provide expert advice and innovative real estate

    solutions to their clients.

    LONG AGAINST SECURITIES AND MUTUAL FUNDS-

    Their tie up with Finance will allow investors to use their investments in shares as

    security for their borrowing, which in turn can fund the purchase of additional

    investments. In this way clients are able to invest more and increase the size of their

    total portfolio.

    GOLD-

    A healthy portfolio is about the diversification and management of risk. Holding gold

    in a portfolio can provide distinct benefits, its most valuable contribution to a

    portfolio lies in the fact that it is not correlated with most other assets. They offer

    multiple avenues of investing in gold so that you can benefit from effective portfolio

    diversification

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    31/97

    31

    LIFE INSURANCE-

    While offering solutions for building and preserving capital, Relationship Manager

    will offer you comprehensive advice on how best to protect yourself and your family

    against all the most serious risks that you face. Their affiliation with Birla Sun Life

    Insurance provides the opportunity to obtain more favorable offers, which can result

    in lower costs and greater benefits. Their Policy Analyst review ensures that the

    planning youve previously done remains competitive and current.

    SERVICES:

    RESEARCH-

    Their quality research provides clients with the information they need to make

    informed investment decisions. Wealth Management Research team is dedicated to

    keep you updated with an access to these publications and to a wide range of research

    tools including market depth, breaking commentary, long-term forecasts to detailed

    daily updates and the latest financial news.

    HIGHLY PROACTIVE SERVICES-

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    32/97

    32

    They deliver a fast, effective and friendly service that often exceeds their client's

    expectations. The service includes daily Market Update, Weekly Update on MF,

    Event Based SMS; you will be kept fully informed on the markets.

    ONLINE PORTFOLIO ACCESS-

    Wherever you are, their network works for you. This process is simple yet efficient,

    and ensures that you are always aware of every detail regarding your investments.

    You can constantly monitor the composition of your portfolio as well as all

    transactions, which will enable you to see if you can meet your long term objectives.

    FINANCIAL PLANNING-

    To complement your investment strategy they offer comprehensive financial

    planning. This planning session will be followed by a complimentary personalized

    report containing specific recommendations on the actions you need to take to achieve

    your financial goals.

    REGULAR PORTFOLIO REVIEWS-

    Periodic reviews to ensure the integrity of the portfolio and continued viability of

    assets within the portfolio. They believe in diversification and are committed to

    providing sound and conservative investment acumen.

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    33/97

    33

    SERVICES, ADVANTAGES AND DISADVANTAGES OF

    PRIVATE WEALTH MANAGEMENT IN INDIA

    Private Wealth Management is the management that deals with the sophisticated

    financial solutions and highly customized investment management. They provide the

    financial planning session to the people that include the advices on the use of trusts

    and other estate planning vehicles, the use of hedging derivatives for large blocks of

    stock and business succession or stock option planning.

    Private Wealth Management-

    It offers product and service on the demand of the wealthiest retail clients of

    investment firms. As the number of affluent investors had increased, so demand for

    sophisticated financial solutions and expertise throughout the world has been

    increased.

    ICICI bank and Axis-Bank are very reputed and well known banks in the field of

    wealth management In India. ICICI Bank is using the services of global players like

    City group, Merrill Lynch and UBS for attracting and catching the customers for their

    Wealth Management business. Axis bank, one of Indias leading private sector bank

    also combined with Banque Privee Edmond de Rothschild, which is the Europe

    based wealth management expertise institution and is going to make new standard for

    the NRI people wealth management. In India, the Axis Bank is the fifth largest bank

    http://blog.i2k2.com/others/services-advantages-and-disadvantages-of-private-wealth-management-in-india/http://blog.i2k2.com/others/services-advantages-and-disadvantages-of-private-wealth-management-in-india/http://clientassociates.com/http://clientassociates.com/http://clientassociates.com/http://blog.i2k2.com/others/services-advantages-and-disadvantages-of-private-wealth-management-in-india/http://blog.i2k2.com/others/services-advantages-and-disadvantages-of-private-wealth-management-in-india/
  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    34/97

    34

    by market capitalization that provides payroll services to over 12000 corporate across

    2.8 million salary accounts.

    Services of Private Wealth Management Institutions:

    1) Retirement Plan Services:

    Defined Contribution Plans IRAs Custodian Or Trustee Defined Benefit Plans

    2) Custodian Services:

    Income collection from Securities Securities Safekeeping Settlement of Securities trades as directed Timely settlement delivery Payment of fund when directed

    3) Trust Services:

    Revocable Trust Charitable Trust Irrevocable life Insurance Trust Institutional Trust Special Need Trust

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    35/97

    35

    Advantages of Private Wealth Management are:

    The customer can easily know the investment strategy and analyze return andrisk with the help of wealth management professional.

    The Private wealth management professional provides the good service of taxplanning like how customers can minimize save and the tax more money.

    Customer can also manage their estate with the help of wealth management professional. Estate management provides protection of customers overall

    estate.

    Those Banks which are engaged in business of wealth managementprofessional are earning revenues from the foreign countries that mean

    outsourcing for economy.

    Wealth management professional helps the customer in future planning forestate.

    Disadvantages of Private Wealth Management are:

    The big limitation of Wealth management is that they do not show their actualposition to the customers. So, there may be chances of fraud and forgery with

    customers.

    As they know that wealth management is now only related with the richpeople and is not having any plans and solutions for poor, middle and lower

    class of people of society.

    Thus wealth management reduces the scope of Management.

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    36/97

    36

    Mostly customers do not know the actual position of market because

    everything is done by some Wealth management professional. So, that results

    in inflation and also there may be chances that the customers are in risk but

    they are showing the false return etc.

    So, they can say that Private wealth management has various aspects in which some

    are favorable and some are very dangerous for the Indian economy. So, people should

    aware of this.

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    37/97

    37

    CHAPTER 2

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    38/97

    38

    COMPANY PROFILE

    STANDARD CHARTERED BANK (LSE: STAN, SEHK: 2888, OTCBB: SCBFF)

    is a British Bank headquartered in London with operations in more than seventy

    countries. It operates a network of over 1,700 branches and outlets (including

    subsidiaries, associates and joint ventures) and employs 73,000 people.

    Despite its British base, it has few customers in UNITED KINGDOM and 90% of

    profits come from Asia, Africa, and the Middle East. Because the banks history is

    entwined with the development of the British Empire its operations lie predominantly

    in former British colonies, though over the past two decades it has expanded into

    countries that have historically had little British influence. It aims to provide a safe

    regulatory bridge between these developing economies.

    The Standard Chartered Group was formed in 1969 through a merger of two banks:

    the Standard Chartered Bank of British South Africa founded in 1863 and the

    Chartered Bank of India.

    It now focuses on customer, corporate, and institutional banking, and on the provision

    of treasury services- areas in which the Group had particular strength and expertise.

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    39/97

    39

    Standard Chartered is listed on the London Stock Exchange and the Hong Kong Stock

    Exchange and is a constituent of the FTSE 100 Index. Its largest shareholder is Tease

    Holdings.

    The name Standard Chartered comes from the two original banks from which it was

    founded and which is merged in 1969- The Chartered Bank of India, Australia and

    China, and the Standard Bank of British South Africa.

    Australia and China, founded in 1853.

    HISTORY

    Founded by James Wilson following the grant of a Royal Charter by QueenVictoria in 1853.

    Chartered opened its first branches in Mumbai (Bombay), Calcutta , andShanghai in 1858 followed by Hong Kong and Singapore in 1859.

    Played a major role in the development of trade with the East which followedthe opening of the Suez Canal in 1869 and the extension of the telegraph to

    China in 1871.

    In 1957 Chartered Bank bought the Eastern Bank together with the IonianBanks Cyprus Branches. This established a presence in Gulf.

    In 1969, the decision was made by Chartered and by Standard to undergo a friendly

    merger. All was going well until 1986, when a hostile takeover bid was made for the

    Group by Lloyds Bank of the United Kingdom. When the bid was defeated, Standard

    Chartered entered a period of change. Provisions had to be made against third world

    debt exposure and loans to corporations and entrepreneurs who could not meet their

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    40/97

    40

    commitments. Standard Chartered began a series of divestments notably in the United

    States and South Africa, and also entered into a number of asset sales.

    From the early 90s, Standard Chartered has focused on developing its strong

    franchises in Asia, the Middle East and Africa using its operations in United Kingdom

    and North America to provide customers with a bridge between these markets.

    Secondly, it would focus on consumer, corporate and institutional banking, and on the

    provision of treasury services- areas in which the Group had particular strength and

    expertise.

    In the new millennium they acquired Grindlays Bank from the ANZ Group and the

    Chase Consumer Banking operations in Hong Kong in 2000.

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    41/97

    41

    STANDARD CHARTERED-LEADING THE WAY

    Standard Chartered PLC is listed on both the London Stock Exchange and Hong

    Kong Stock Exchange and is consistently ranked in top 25 among FTSE-100

    companies by market capitalization.

    Standard Chartered has a history of over 150 years in banking and operates in many

    of the worlds fastest-growing markets with an extensive global network of over

    1,400 branches (including subsidiaries, associates, and joint ventures0 in 50 countries

    in the Asia Pacific Region, South Asia, the Middle East, Africa, the United Kingdom

    and the America.

    As one of the worlds most international banks, Standard Chartered employs almost

    60, 000 people, representing over 100 nationalities, worldwide. This diversity lies at

    the heart of the Banks values and supports the Banks growth as the world

    increasingly becomes one market.

    With strong organic growth supported by strategic alliances and acquisitions and

    driven by its strengths in the balance and diversity of its business, products,

    geography and people, Standard Chartered is well positioned in the emerging trade

    corridors of Asia, Africa and the Middle East.

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    42/97

    42

    RECENT ALLIANCES AND ACHEIVEMENTS

    2005 and 2006 were historic years for Standard Chartered as they achieved several

    milestones with a number of strategic alliances and acquisitions that will extend their

    customer or geographic reach and broaden their product range.

    They completed, rebranded and successfully integrated SC First Bank in Korea,

    which to date is the biggest acquisition in their history.

    They completed full integration between Standard Chartered Bank

    Thailand and Standard Chartered Nakornthon Bank in October.

    They formed strategic alliances with Fleming Family & Partners to expand private

    wealth management in Asia and the Middle East.

    They acquired stakes in ACB Vietnam and Travelex.

    They acquired the business operations of American Express Bank in

    Bangladesh.

    They acquired a stake in Bahia Bank in Tianjin, China, making us the first foreign

    bank to be allowed a stake in a local bank in China.

    They acquired a 25% stake in First Africa Group Holdings in June

    2006.

    They acquired an additional 26% stake in Permata Bank through consortium with

    PT Astra International, thus giving the consortium a total stake of 89%.

    They acquired Union Bank in Pakistan in September 2006 and have successfully

    rebranded all branches.

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    43/97

    43

    PETER SANDS BECOMES CEO OF STANDARD CHARTERED

    BANK

    It was announced today that Peter Sands (LLL, LON 88-02) will become the new

    CEO of Standard Chartered Bank, effective immediately.

    Sands have been with the bank since 2002, and were most recently serving as Group

    Finance Director. Previously, he was a Director at McKinsey & Company.

    Standard Chartered plc is a British bank headquartered in London, with operations in

    many countries, especially Asia, Africa and the Middle East.

    Priorities at Standard Chartered

    Standard Chartered believes that their future success depends on their ability to

    deliver a sustainable business. Their building a sustainable business strategy will

    help them long-term view of the implications of everything they do. This means

    taking responsible decisions that benefit their business, the economy, society and the

    environment-and build the trust of all stakeholders.

    Their building a sustainable business strategy explicitly reorganizes seven areas

    where them and their stakeholders believe that they are most likely to make greatest

    contribution to sustainability.

    https://alumni.mckinsey.com/alumni/directoryProfileDetails.do?postmenuid=DirProfileView&menu=DIRECTORY&printmode=true&personid=6847https://alumni.mckinsey.com/alumni/directoryProfileDetails.do?postmenuid=DirProfileView&menu=DIRECTORY&printmode=true&personid=6847
  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    44/97

    44

    They are:

    Sustainable lending- making sure when they lend money they are aware ofthe environmental, social and governance risks attached to such decisions and

    that they take steps to address them

    Tackling financial crimemaking sure that they have the right systems inplace to detect such things as fraud and money laundering and exceed, rather

    than simply meet, increasingly stringent legal requirements in this field

    Access to financial servicesmaking sure they develop new ways forthose deprived of banking services to get proper access to finance so that

    they can improve their standard of living and economic independence

    Responsible selling & marketingmaking sure they treat customersfairly and set the highest standards in service and transparency

    Protecting the environmentmaking sure they not only minimize theirown direct impact on the environment but support others, such as customers,

    to do the same. They also want to support the development and

    commercialization of technologies and schemes that tackle environmental

    threats like climate change

    Great place to workmaking sure that with their people, who representover 100 nationalities from over 50 countries, feel valued, included and

    engaged. They're determined to attract, develop and retain the best people

    and to leverage the strength the diversity of their people brings, which is an

    incomparable advantage

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    45/97

    45

    Community investmentmaking sure they involve their employees andutilize their core expertise and networks to help communities develop and

    economies to grow

    GOVERNANCE:

    The governance structure they have set up for Sustainability provides strategic

    direction for the Bank and ensures they continue to make progress with their approach

    to sustainable development.

    The Corporate Responsibility and Community Committee sit at the top of this

    structure alongside the Remuneration, Audit and Risk, and Nomination Committees

    of their Board. It is supported by a Group Sustainability team, steering groups for

    specific programmes and their branches and offices in each country they operate in.

    The Committee is chaired by Mervyn Davies, the Group Chairman, and meets

    quarterly. It drives the Sustainability agenda at Standard

    Chartered and is responsible for responding to issues coming out of new

    Sustainability legislation, regulation, stakeholder guidance and reporting and for

    making sure their activities are aligned with their overall business strategy. It also

    ensures they publish a Sustainability report, supported by accurate data, each year, in

    line with best practice.

    A dedicated Sustainability team, based in the London office, supports the Committee,

    the Business and other Group functions. The role of the team is to talk with

    stakeholders, monitor good practice and flag up potential trends and emerging issues.

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    46/97

    46

    It co-ordinates the collection of data and is responsible for their annual Sustainability

    Review and web site, participating in thought leadership events and raising their

    Sustainability profile outside the Bank

    INVESTMENTS STRATEGIES AND PORTFOLIO

    MANAGEMENT

    About Investment

    It is the money that you save and channelize into sources that gives you return i.e. use

    of money in hope of making more money.

    One needs to invest to:

    Earn returns on idle resources

    Generate a specified sum of money for a specific goal in life

    Make a provision for a uncertain future

    To meet the cost of inflation

    The aim of investment should be to provide a return above the inflation rate and also

    to ensure that the investment does not decrease in value.

    There are various options available for of investment:

    Physical assets like real estate, gold/jewelers, commodities etc Financial assets like fixed deposits with banks, small saving

    instruments with post offices, insurance/provident/pension fund, securities

    market related instruments like shares, bonds, debentures etc.

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    47/97

    47

    TYPES OF INVESTMENTS (PERIOD SPECIFIC)

    1) Short Term Investments- The investment period is usually less than a year and it

    provides liquidity to investor.

    Saving Bank Account- It is most often the first banking product that people use. This

    offers them interest (4%-5%p.a.) which is better than idle money.

    Money Market of Liquid Fund-These are specialized form mutual funds that invest

    in extremely short-term fixed income instruments and also provide liquidity. It

    focuses on protecting your capital and then making returns. These are better sources

    of investment than savings account but lower than fixed deposits.

    Fixed Deposit with Banks-Also known as term deposits and the minimum

    investment period with banks FD is 30 days. It is for those investors who are risk

    averse and it provides higher rate of return than money market instruments.

    2) LONG TERM INVESTMENT- The investments period is more than a year and

    the returns are much higher than short term investments. Long term instruments are

    less liquid than short term investments.

    Post office Savings-The post office monthly income scheme is a risk saving

    instrument, which can be availed through any post office. It provides an interest rate

    8%per annum, which is paid monthly, minimum amount, which can be invested is Rs.

    1,000 and maximum is Rs. 3, 00,000. It has a maturity period of 6 years, premature

    withdrawal is permitted if deposit is more than one year old. A deduction of 5% is

    levied from the principle amount if withdrawn prematurely

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    48/97

    48

    Public Provident Fund- A long term savings instrument with a maturity of 15 years

    and interest payable at 8% per annum compounded annually. A PPF account can be

    opened through a nationalized bank at anytime during the year and is open all through

    the year for depositing money, tax benefits can be availed for the amount invested and

    interested accrued is tax free.

    Company Fixed Deposits- These are short- term [six months] to medium- term [three

    to five years] borrowings by companies at a fixed rate of interest which is payable

    monthly, quarterly, semiannually or annually, there can also be cumulative fixed

    deposits where the entire principal along with the interest is paid at the end of the loan

    period, the rate of interest varies between 6- 9 % per annum for company FDs, the

    interest received is after deduction of taxes

    Bonds- It is a fixed income [debt] instrument issued for a period of more than one

    year with purpose of raising capital, the central of state government corporations and

    similar institutions sell bonds. A bond is generally a promise to repay the principal

    along with a fixed rate of interest on a specified date called the maturity date.

    MUTUAL FUNDS-These are funds operated by an investment company which arises

    money from the public and invests in a group of assets (shares, debentures etc.) in

    accordance with a stated set of objectives. It is a substitute for those who are unable to

    invest directly in equities or debt because of resource, time or knowledge constraints.

    Benefits include professional money management, buying in small amounts and

    diversification. Mutual fund units are issued and redeemed by the fund management

    company based on the funds Net Asset Value [NAV], which is determined at the end

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    49/97

    49

    of each trading session. Mutual funds are usually long terms investment vehicle

    though there are some categories of mutual funds, such as money market mutual

    funds which are short term instruments.

    Products of Standard Chartered

    1. SAVINGS ACCOUNT

    a. AXcess Plus

    Get instant cash at over 20,000 ATMs across India and over 10,00,000 ATMs across

    the world through the Visa network. And get a globally valid Debit Card that lets

    you shop at over 3,26,000 outlets in India and at over 14 million outlets across the

    world.

    FREE Unlimited Visa ATM transactions* (Cash withdrawal andBalance enquiry)

    FREE Standard Chartered Bank branch access across the county FREE Doorstep Banking* FREE Demand Drafts/Pay Orders* (drawn at SCB locations) FREE Payable at Par Chequebook

    Other features available are:

    International Debit Card Phone Banking Net Banking and Extended Banking Hours

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    50/97

    50

    b. Parivaar

    Parivaar is much more than a regular Savings Account. It allows you maintain your

    individual identity while allowing you to tap your family's financial strength. It also

    offers attractive insurance options to protect against unforeseen events and the

    facility of Systematic Investment Plan (SIP), a unique long-term wealth building

    tool.

    Your family can maintain individual savings accounts with the benefit ofclubbing balances in grouped accounts.

    Anytime, anywhere access to accounts through ATMs, Phone Banking andInternet Banking.

    Option of Systematic Investment Plan (SIP), a well known long term wealthbuilding tool that allows you to invest a fixed amount of money every month in

    specific mutual funds. This comes with a direct debit facility and avoids the need

    to remember dates and write cheques every month.

    Globally valid ATM-cum-debit card can be used at 55,000merchant outlets inIndia and 12 million outlets worldwide

    c. No Frills Account

    You can now open an account with Standard Chartered Bank, with an average

    quarterly balance of as low as Rs. 250. Whats more you can avail of Anywhere

    Banking, by which you can access your account from any branch of Standard

    Chartered Bank in India.

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    51/97

    51

    Quarterly Average Balance, as low as Rs. 250.

    ATM card & Debit Card available 4 free transactions per month at any Standard Chartered Bank channel

    (Internet banking, Phone Banking, ATM & Branch)

    Anywhere bankingAccess your account from any branch of StandardChartered Bank.

    Access to Phone Banking and Internet Banking Free Cheque deposit at anySCB Branch or ATM.

    d. AaSaan

    No Minimum Balance requirement Free unlimited access to any SCB branch across the country for

    Customer in-person

    Unlimited Free across to SCB ATMS Up to 4 free cash withdrawal transactions per month at other domestic VISA

    ATMs

    Nominal quarterly fee of Rs. 100 (reversed if Average Balance in the quarteris Rs. 10, 000 or more)

    OTHER FACILITIES:

    International Debit Card Phone Banking Extended banking hours

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    52/97

    52

    Locker facility

    Doorstep banking

    To open an aaSaan account, you have to initially fund the account with Rs.

    10,000.

    2. ULIP- Unit Linked Insurance Plan

    LIFE INSURANCE is a guarantee that your family will receive financial support,

    even in your absence. Put simply, life insurance provides your family with a sum of

    money should something happen to you. It thus permanently protects your family

    from financial crises.

    In addition to serving as a protective cover, life insurance acts as a flexible money-

    saving scheme, which empowers you to accumulate wealth-to buy a new car, get your

    children married and even retire comfortably.

    Life insurance also triples up as an ideal tax-saving scheme. To know more, read the

    Key Benefits of Life Insurance.

    Key Benefits of Life Insurance

    Life insurance, especially tailored to meet financial needs

    Need for Life Insurance

    Today, there is no shortage of investment options for a person to choose from.

    Modern day investments include gold, property, fixed income instruments, mutual

    funds and of course, life insurance. Given the plethora of choices, it becomes

    imperative to make the right choice when investing your hard-earned money. Life

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    53/97

    53

    insurance is a unique investment that helps you to meet your dual needs - saving for

    life's important goals, and protecting your assets.

    Asset Protection

    From an investor's point of view, an investment can play two roles - asset appreciation

    or asset protection. While most financial instruments have the underlying benefit of

    asset appreciation, life insurance is unique in that it gives the customer the

    reassurance of asset protection, along with a strong element of asset appreciation.

    The core benefit of life insurance is that the financial interests of ones family remain

    protected from circumstances such as loss of income due to critical illness or death of

    the policyholder. Simultaneously, insurance products also have a strong inbuilt wealth

    creation proposition. The customer therefore benefits on two counts and life insurance

    occupies a unique space in the landscape of investment options available to a

    customer.

    Goal based savings

    Each of us has some goals in life for which they need to save. For a young, newly

    married couple, it could be buying a house. Once, they decide to start a family, the

    goal changes to planning for the education or marriage of their children. As one grows

    older, planning for one's retirement will begin to take precedence.

    Clearly, as your life stage and therefore your financial goals change, the instrument in

    which you invest should offer corresponding benefits pertinent to the new life stage.

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    54/97

    54

    Life insurance is the only investment option that offers specific products tailor-made

    for different life stages. It thus ensures that the benefits offered to the customer reflect

    the needs of the customer at that particular life stage, and hence ensures that the

    financial goals of that life stage are met.

    The table below gives a general guide to the plans that are appropriate for different

    life stages.

    Life Stage Primary Need Life Insurance Product

    Young & Asset creation Wealth creation plans

    Single

    Young & Just Married Asset creation Wealth creation and

    Mortgage protection plan

    Married with Children's Education insurance

    Kids Education, Asset Mortgage protection

    Creation and protection and wealth creation plans

    Middle aged Planning for Retirement

    with grown retirement and Solutions & mortgage

    up kids asset protection protection

    Across all Life-stages Health plans Health Insurance

    Standard chartered Bank has a tie up with Bajaj Allianz Life Insurance to sell their

    insurance plans.

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    55/97

    55

    Some of the key Life Insurance plans available are:

    Max Gain: A product that offers the opportunity to get upside benefit of

    units price with complete downside protection from the fall in the equity

    market

    o Guarantee to encash units at maturity at the highest unit price achievedby the fund over the 10 year term of the policy

    o Guaranteed Addition at maturity : Up to 350% of total allocationcharges

    o No surrender charge after 3rd policy yearo Continuance of life cover even if premiums are not paid in the first 3

    years

    o Flexibility to increase / decrease regular premiums to suit changingneeds

    Invest plus: A product that offers a guaranteed investment return and an

    insurance wrap

    o Investment return is declared at the beginning of the year. It will beapplicable on the entire policy value and not just on the premium paid

    o Investment returns once declared are guaranteedo The policy value is enhanced by adding Additional Bonus @ 10% on

    Net Premiums paid after 10th year till policy term

    o Regular Premium allocation is 95% while top-up premium allocation isup to 121%

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    56/97

    56

    o Refund of up to 100% of the cost of life insurance cover at maturity

    Shield plus: A unit linked single premium endowment plan that offers the

    dual advantage of Guarantee Return and Capital Preservation

    o It gives a Guaranteed minimum 170% of unit price at maturityo Option to choose Life Cover (1.1 or 5 times of the Single Premium )o Up to 100% allocation of the Single Premium paido Flexibility to decrease Sum Assured and avail Partial Withdrawalso No Surrender Charge from 6th Policy Year onwards

    Young Care II & Young Care Plus II: A unit linked regular premium

    plan specially designed to secure your childs future

    o Option to choose from two additional rider benefits.o The Product has a WOP feature where in on the death of Life assured,

    the policy continues with premiums paid into the policy by the

    insurance company till the end of term

    o Provides loyalty additions starting from 6th Policy Year to enhance thefund value

    o Sum Assured is paid on Death and WOP is triggered. Nomineereceives the fund value at the end of the term

    o In case of financial constraint, there is an option to decrease thepremium

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    57/97

    57

    New Unit Gain II: New Unit Gain is a regular premium Unit-Linked

    Endowment Plan

    o Your investment, apart from normal allocation, receives Loyalty Unitsequivalent to 0.35% p.a. of the regular premium fund value at the end

    of each policy year starting from 6th year till maturity provided all due

    regular premiums have been paid

    o Choice of 7 investment funds, with complete flexibility to switchmoney from one fund to the other

    o The policy continues to participate in investment performance of thefund(s) even if one is unable to pay the premium for 3 full years

    o Flexibility: 1) To increase / decrease regular premium 2) To availPartial withdrawals at any time after 3 years from commencement of

    the policy 3) To avail Unlimited free switches every year under

    Investor Selectable Portfolio Strategy

    Future Secure II : Enjoy your retirement years with this pension plan

    o This pension plan with 2 options - with a life cover & without a lifecover

    o The allocation to funds starts from 80% and keeps reducing dependingon the premium size

    o Future Secure has an Unlimited Top-up facilityo Loyalty Units get infused from Year 6 onwards as a % of fund value

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    58/97

    58

    MRTA: Mortgage Reducing Term Insurance Plan: An offering for customers

    with a home loan or loan against property

    o The policy is a stand-alone policy and continues even if the loan isforeclosed or transferred.

    o The product provides valuable life cover at an attractive benefit-to-premium ratio

    o The life cover amount paid is TaxFree.o Insurance Premium can be structured as a part of the loan EMIo In the event of untimely death of any member, the borrowers family is

    relieved from the burden of financial debt.

    INVESTMENTS:

    MUTUAL FUND

    Mutual Funds are a pool of funds to diversify risk. These are funds operated by an

    investment company which raises money from the public and invests in a group of

    assets [shares, debentures etc] in accordance with a stated set of objectives .It is a

    substitute for those who are unable to invest directly in equities or debt because of

    resource, time or knowledge constraints. Benefits include professional money

    management, buying in small amounts and diversification. Mutual fund units are

    issued and redeemed by the fund management company based on the funds Net

    Asset Value [NAV], which is determined at the end of each trading session. Mutual

    funds are usually long terms investment vehicle though there some categories of

    mutual funds, such as money market mutual funds which are short term instruments.

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    59/97

    59

    Benefits

    The reason that mutual funds are so popular is that they offer the ability to easily

    invest in increasingly more complicated financial markets. A large part of the success

    of mutual funds is also the advantages they offer in terms of diversification,

    professional management and liquidity

    In MFs, the risk involved decreases and the return increases because of diversified

    pool of funds.

    It is the cheapest of all investments. But if you invest through broker then you have

    to any 2.5% of the total investment but if you invest directly into the company no

    entry charges will be taken.

    There is no lock in period in case of MFs but if you divest your investment within

    a period of 1year then you will have to pay an exit load between 1%- 2%.

    Tax saving is another benefit given to the investors.

    Flexibility - Mutual Fund investments also offers you a lot of flexibility with features

    such as systematic investment plans, systematic withdrawal plans & dividend

    reinvestment.

    Affordability - They are available in units so this makes it very affordable. Because

    of the large corpus, even a small investor can benefit from its investment strategy.

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    60/97

    60

    Liquidity - In open ended schemes, you have the option of withdrawing or redeeming

    your money at any point of time at the current NAV.

    Diversification - Risk is lowered with Mutual Funds as they invest across different

    industries & stocks.

    Professional Management - Expert Fund Managers of the Mutual Fund analyze all

    options based on experience & research

    Potential of return -The fund managers who take care of your Mutual Fund have

    access to information and statistics from leading economists and analysts around the

    world. Because of this, they are in a better position than individual investors to

    identify opportunities for your investments to flourish.

    Low Costs - The benefits of scale in brokerage, custodial and other fees translate into

    lower costs for investors.

    Regulated for investor protection - The Mutual Funds sector is regulated to

    safeguard the investor's interests.

    If the market price decreases, the no. of units held by the investor increases and vice

    versa.

    APPROACH AND PROGRESS

    2011 priorities

    Drive performance through continued focus on engagement and retention.

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    61/97

    61

    Develop deeper leadership pipelines by ensuring delivery of personal

    development plans, mentoring and networking for their high performing

    talent.

    Build depth in local talent pools especially in key, high growth markets. Use the new brand positioning for the Bank and the Customer Charter to

    further embed their differentiated culture and values.

    A workforce is more than a group of individuals; it is what brings an organization to

    life. Operating in 71 markets and representing 125 nationalities, their employees

    immediately demonstrate their diverse nature.

    Seven years ago they articulated five values: International, Courageous, Responsive,

    Creative and Trustworthy. These are the values that they live by. They are what stand

    us apart from their competitors and create a culture that truly makes Standard

    Chartered a great place to work.

    From Peter Sands, their Group Chief Executive, to the most junior people in their

    branches, they ask their staff to live their values. Their senior managers lead by

    example. They bring their values to life every day in the way that they treat their

    employees, interact with customers and become involved in their local communities.

    They strive to ensure every employee is very clear on what they expect of them. In a

    new development this year, objectives are now online, making them easily accessible

    to each employee and their manager. This will help raise the bar on performance and

    place it at the heart of their business. They expect every employee to perform strongly

    from a business point of view, and to do so in a way that is consistent with their

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    62/97

    62

    values. Decisions on performance related remuneration are determined based on what

    people achieve as well as how it is achieved.

    At its best their culture fosters loyalty and creates an environment in which their

    employees thrive, which is fundamental to sustained high performance.

    Their reward structures inevitably play a role in creating sustainable performance.

    They remain committed to paying for performance and, as always, aim to align their

    remuneration policy with regulatory requirements and best practice while ensuring

    that reward is appropriate and competitive. These policies support and drive their

    business strategy and help reinforce their values.

    They have an illustrious history and an enviable future operating in markets, such as

    Asia, Africa and the Middle East, where the pace of change and development is

    unprecedented.

    Building a sustainable business is critical. Their success will depend on the efforts of

    their employees. It is vital that their culture engenders loyalty and creates an

    environment in which their employees thrive.

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    63/97

    63

    PRESENCE OF STANDARD CHARTERED IN INDIA

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    64/97

    64

    SWOT ANALYSIS

    STRENGTHS-

    Strong presence in India-150 years of banking in India.

    Provides variety of convenience of online banking to access information about

    various accounts and also transfer money.

    Strong Brand Name- Worldwide presence

    Variety of services offered.

    WEAKNESS-

    ATM coverage not as good as other private banks.

    Service does not cater to the mass.

    Advertising is not aggressive

    Credit cards facilities not good as other private banks.

    Not many branch networks.

    OPPORTUNITIES-

    Government removing restrictions on foreign banks on 2009,

    Would allow those banks to open shop in India. Standard Chartered has an

    opportunity to increase its branches in India, and further utilize its good image here.

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    65/97

    65

    Scope for more effective use of their Brand Name.

    THREATS-

    Emergence of Indian private banks.

    Nationalization of Banks- these banks has many more branches networks than foreign

    banks.

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    66/97

    66

    CHAPTER 3

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    67/97

    67

    PRESENTATION OF DATA

    OJECTIVE- To understand the basics of investment and various alternatives that is

    available with the investor.

    Also to understand the customer psychology of investments and what are thevarious objectives behind the investment.

    TYPES OF RESEARCH

    DESCRIPTIVE IN NATURE-

    The descriptive research design is one that describes the things such as the market

    potential for a product or the demographics and attitudes of customers who buy the

    product. It includes questionnaire survey and fact finding inquiry.

    SAMPLE DESIGN

    SAMPLE UNIT: DELHI/NCR REGION

    SAMPLE SIZE: 50

    SAMPLE SELECTION: RANDOM, CONVENIENT

    SOURCES OF DATA COLLECTION

    PRIMARY DATA COLLECTION:

    Primary data was collected through questionnaires. Refer to the appendix for the data.

    SECONDARY DATA COLLECTION:

    Secondary sources through

    Internet Papers

    Articles and Books

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    68/97

    68

    ANALYSIS AND INTERPRETATIONS

    Q1. What is your age group?

    Dig 2.Distribution according to Age Group

    According to the survey, maximum number of people belongs to the age group of 18-

    25 years. So they can say that most of the respondents will be willing to take risk and

    make investments in the market instruments with moderate risk.

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    69/97

    69

    Q2. What is your Occupation?

    Graph 1: Distribution According to their Occupation

    The above graph shows the occupation of the sample respondents.

    50% of the respondents belong to the category of salaried employees.

    16% of the respondents are into Business.

    14% of the responds are self employed and the rest 20% into other occupation

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    70/97

    70

    3. Under which range your Household Income falls?

    Dig 3: Household Income Range

    The graph above depicts the household income range of the respondents.

    The income range of the maximum respondents lie in the 5-10 lakhs category whereas

    only 4% i.e. only 2 respondents income falls in the category of < 2 lakhs.

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    71/97

    71

    Q4. What is your objective behind Investments?

    Graph 2: Proportion of Objectives

    According to the graph, the basic objective of most of the people behind investments

    in Tax benefits followed by good returns.

    It is really important for the investor to get good amount of profits on his investment.

    The next possible reason for investment is future plans for themselves and their

    family. Various other reasons for investments include safety and security of capital

    and managing uncertainties.

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    72/97

    72

    Q5. How do you take financial decision?

    Dig 4. Financial Decisions

    According to the survey, 29% i.e. maximum no. of respondents take their financial

    decisions based on others opinion i.e. word of mouth.

    22% of the total respondents take their financial decision independently. They take

    this decision based on their own interpretation and calculations.

    19% of the respondents take their financial decisions with the help of financial

    advisors.

    12% of the respondents take their financial decision based on the interpretation of the

    broker.

    Remaining respondents take their financial decisions either with the help of the bank

    or from the CA.

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    73/97

    73

    Q6. How much Risk are you willing to take?

    Dig. 5: Risk Ability

    According to the graph above, 70% of the respondents are willing to take moderate

    risk i.e. 35 respondents take moderate risk while taking investments decisions.

    12% of the respondents i.e. 6 people out of 50 surveyed are willing to take high risk.

    18% of the respondents i.e. 9 people are risk averse so they make investments in those

    securities which have less risk involved.

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    74/97

    74

    Q7. What do you have presently in your portfolio in form of investment?

    Graph 3: Various Financial products for Investments

    According to the survey, most of the respondents have insurance policies in their

    portfolio followed by fixed deposits. These two are those instruments which involve

    low risk. Those who can moderate risk have invested in property, mutual funds and

    equity. Some of the people have also invested in ULIP and gold which involved low

    risk

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    75/97

    75

    Q8. How would you rate the satisfaction level with your current portfolio?

    Dig. 6: Distribution of Satisfaction level

    The above chart shows the satisfaction level of the sample population.

    Majority of the sample population rate their current portfolio as Good which

    constitutes to 70%.

    18% of the sample population i.e. 9 respondents out of 50 rate their current portfolio

    as Very Good.

    6% of the respondents are not much satisfied with their portfolio so they rate it asAverage.

    Out of the total sample size of 50, only 4% of the respondents i.e. 2 people rate their

    portfolio as Excellent as they must be getting good returns from their investment.

    Remaining 2% of the total population do not have much idea about the investment

    strategies so may not be getting much returns so they rate their portfolio as Poor.

    ANALYSIS BASED ON THE AGE GROUP OF THE

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    76/97

    76

    RESPONDENTS

    A)Age Group 18-25 years

    i) Occupation

    .

    Graph 4: Distribution of Occupation for the Age Category 18-25 yrs

    In this age group, maximum no. of the res Out of the total sample population, 7

    respondents out of 27 is neither into job, nor business. They have either invested into

    the share or commodity markets or they are students.

    Out of 27, 4 respondents are self employed i.e. they have joined their family business.

    Remaining 2 respondents out of 27 in this age group are into business respondents are

    salaried employees.

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    77/97

    77

    ii) Income

    Graph 5: Graph of distribution of Income

    Dig. 7: Diagramof distribution of Income

    The above graph shows the income level of the respondents in the age group of 18-25

    years.

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    78/97

    78

    In this age group, maximum no. of respondents has an income in the range of 2-5

    lakhs.

    10 of out of 27 respondents in this age group have an income range between 5-10

    lakhs.

    Around 20% of this age group has an income above 10 lakhs and the remaining 10%

    are below 2 lakhs.

    iii) RISK

    Dig 8: Risk Ability

    According to the graph, 66% of the respondents i.e. 17 respondents out of 27 can take

    moderate risk and invest in both the stock market and the government bonds. These

    people can have a portfolio with large as well as small cap funds.

  • 8/2/2019 Summer Internship Project Report_Aakash Kamra

    79/97

    79

    Those who take low risk invest in liquid funds, debt funds and in some of the

    government bonds.

    The remaining 15% of the respondents take high risk which means that they invest in

    equity, mutual funds and other risky instruments.

    This graph shows a correlation betwe