Data Governance

A practical approach Wessel de Meyer,

Solution Specialist, SAS Institute

Zeeman van der Merwe, Manager, Information Strategy & Planning,

Accident Compensation Corporation (ACC)

DATA

GOVERNANCE AGENDA

• Part 1 – What is Data Governance and the Data

Stewards role

• Part 2 – How to implement a Data Governance

strategy using Data Management Platform

Part 1

Zeeman van der Merwe, ACC

Data users have the right to know what the data means

1. The right to know the definition of the data.

2. The right to know where the data came from.

3. The right to know how the data was calculated or manipulated.

Data users have the right to know how risks to the data have

(or have not) been managed

4. The right to know what Security risks weren't eliminated.

5. The right to know what Quality risks weren't eliminated.

6. The right to know what Privacy risks weren't eliminated.

7. The right to know what Compliance requirements influenced data processing and usage.

Data users have the right to know who made decisions about managing the data,

according to what rules

8. The right to know who made data-related decisions.

9. The right to know what decision-making checks-and-balances were in place.

10. The right to know how issues have been and will be resolved.

THE DATA USER’S

BILL OF RIGHTS

• Data Governance

The execution and enforcement of authority over the

management of data assets and the performance of

data functions

• Data Stewardship

The formalization of accountability for the management

of data resources

Steward: Old English “Sty Ward”: “Keeper of the sty”

DATA GOVERNANCE Mission

WHAT IT IS… AND IS NOT….

• Data sharing & promotion • Not ownership

• Single source, single data definitions • Not duplicating data

• Curing the root cause of data or database problems

• Not treating just the symptoms

• Define “best practices” for data quality, integrity & integration.

• Not replicating data sources

• Information quality driven • Not changing data to fit the system as a business policy

DATA GOVERNANCE Data Stewards

A DATA STEWARD?

Yeah right!

• Every organisation has data stewards… they may not have the

official designation but they exist

• Been around for a while

• Understand business systems, processes and data

• Organized and see patterns in the data

• Easy to work with subject matter experts in their business area

• Possess highly effective habits

• Customer service oriented

DATA GOVERNANCE The Right People

• Acts as conduit between IT & business

• Aligns the IT systems with business requirements

• Determine data definitions, rules and quality metrics

• Part of their job description, not a position

• Time commitment varies depending on data maturity &

data management activities

DATA GOVERNANCE Fundamentals

Part 2

Wessel De Meyer, SAS

DATA MANAGEMENT SOLUTION OVERVIEW

• Build on the foundation of robust data quality capabilities

• Modular approach to allow phased implementation

• Extend with Master Data Management

Master Data

Management Business Data Network

Reference Data

Manager

Dashboard &

Monitoring

Single Customer View Business Terms Consistent Reference

Data

Collaborative

Environment

DataFlux Data Management Studio

Define Discover Design Execute Evaluate Monitor

DATA MANAGEMENT METHODOLOGY OVERVIEW

Monitor Business data and policy enforcement

Execute the data services Operations and

DI Expert

Data Steward Business Owner

Collaborate and remediate as needed Operations and

DI Expert DQ Analyst

Describe data requirements

DQ Analyst

Document business terms

Business Owner

Design data fulfilment services

DQ Analyst

Data Steward

Data Steward

DATA MANAGEMENT DEMO

Administration and Security DQ Analyst

Document business terms Business Owner Data Steward

Design and associate data fulfilment services DQ Analyst

Quality Knowledge Base

DQ Analyst

Search Terms & Reference data Business Owner Data Steward

Business rules & Monitoring Business Owner Data Steward

DATA MANAGEMENT DEMO

Administration and Security DQ Analyst

Document business terms Business Owner Data Steward

Design and associate data fulfilment services DQ Analyst

Quality Knowledge Base

DQ Analyst

Search Terms & Reference data Business Owner Data Steward

Business rules & Monitoring Business Owner Data Steward

DATA MANAGEMENT DEMO

Administration and Security DQ Analyst

Document business terms Business Owner Data Steward

Design and associate data fulfilment services DQ Analyst

Quality Knowledge Base

DQ Analyst

Search Terms & Reference data Business Owner Data Steward

Business rules & Monitoring Business Owner Data Steward

DATA MANAGEMENT DEMO

Administration and Security DQ Analyst

Document business terms Business Owner Data Steward

Design and associate data fulfilment services DQ Analyst

Quality Knowledge Base

DQ Analyst

Search Terms & Reference data Business Owner Data Steward

Business rules & Monitoring Business Owner Data Steward

DATA MANAGEMENT DEMO

Administration and Security DQ Analyst

Document business terms Business Owner Data Steward

Design and associate data fulfilment services DQ Analyst

Quality Knowledge Base

DQ Analyst

Search Terms & Reference data Business Owner Data Steward

Business rules & Monitoring Business Owner Data Steward

DATA MANAGEMENT DEMO

Administration and Security DQ Analyst

Document business terms Business Owner Data Steward

Design and associate data fulfilment services DQ Analyst

Quality Knowledge Base

DQ Analyst

Search Terms & Reference data Business Owner Data Steward

Business rules & Monitoring Business Owner Data Steward

DATA MANAGEMENT SUMMARY

Data Management Platform provides a collaborative environment to:

• Define business data in business terms for consistency

• Describe the requirements for the business data

• Enable technical staff to deliver the business data

• Enable the business to monitor and measure results