SURVEY: STATE OF HOSTING & DOWNTIME IN BELGIUM

(AND WHAT YOU CAN DO TO IMPROVE IT)

WHAT’S THIS TALK ABOUT ?

• Results of our joined survey on hosting, downtime and

business continuity in Belgium

• Insights in the importance of IT infrastructure for

e-commerce companies

• Hands-on tips for improving uptime and business continuity

for e-commerce sites

• Kristof Van der Stadt(@kristofvds)

• Editor-in-Chief DataNews(@datanews_nl)

• One of the few surviving IT journalists in Belgium

• Father of two digital natives

PART 1: SURVEY RESULTS

DOES SIZE MATTER ?

NOT JUST IT COMPANIES…

1. HOSTING & INFRASTRUCTURE

MAKING A DIFFERENCE…

2. DOWNTIME

3. BUSINESS CONTINUITY

KEY TAKEAWAYS ?

1. We’re not all in the cloud just yet

2. We host most of our data in Belgium (one less worry for

GDPR!)

3. We find downtime acceptable (maybe because we don’t

know the exact cost?)

4. We don’t test our back-ups nearly enough

5. Most of us don’t have a plan (yet) when disaster strikes…

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WANT TO KNOW MORE?

WWW.NUCLEUS.BE/HOSTING-SURVEY-2017

PART 2: HOW TO PREVENT DOWNTIME (AND BE PREPARED FOR DISASTER)

• David Geens (@pappie)

• Managing Partner Nucleus (@nucleus_hosting)

• Uptime-as-a-Service believer

• #seriousgeek

• Father of two digital natives

AN ANSWER TO 3 KEY QUESTIONS

1. What is the exact cost of downtime (for me)?

2. How can I prevent downtime?

3. How do I prepare for disaster?

1. What is the exact cost of downtime?

Loss of revenue

Loss of productivity

Less turnover

Loss of sales

Loss of customers

Cost of repair

Compensations based on Service Level Agreements

And what about reputation damage?

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CALCULATE THE COST FOR

YOUR WEBSITE OR WEBSHOP

WWW.NUCLEUS.BE/DOWNTIMECALCULATOR

2. How do you prevent downtime ?

Can you please stand up?

Have you got quality hardware and network ?

Does your sysadmin know what he’s doing ?

Are system upgrades & security patches

implemented immediately?

Do you monitor your infrastructure 24/7 ?

Can your infrastructureand application(s) handle (unexpected) traffic peaks ?

Do you have a multidatacentersolution?

Do your developers and sysadminstalk to each other (aka DevOps)?

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STILL STANDING?

CONGRATULATIONS !

ON YOUR SEAT?

WWW.NUCLEUS.BE/UPTIME-AS-A-SERVICE

Any questions ?