Sustainability Assessment - DJSI Sustainability Assessment 2013 - CELSIA

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    RobecoSAM - Corporate Sustainability DJSI Sustainability Assessment2013

    1 of 75, Copyright RobecoSAM AG, 2001 -

    RobecoSAM AG

    Josefstrasse 218

    CH-8005 ZurichPhone +41 446531030Fax +41 44 [email protected]

    Company Name: CELSIA SA ESP

    Registration Data:

    Main contact person: Monica Echeverri Garcia(Person to be contacted in the case of questions)

    Function/position: Sustainability Manager

    Department:

    Address: Crr 43A # 1ASur - 143

    Piso 6

    Town/city: Medellin

    Zip: 0000

    Country: COLOMBIA

    Phone: +57 4 326 6600

    Fax: +57 4 326 6600

    E-mail: [email protected]

    Web: http://www.celsia.com

    http://www.robecosam.com/http://www.robecosam.com/mailto:[email protected]:[email protected]:[email protected]://www.celsia.com/mailto:[email protected]:[email protected]:[email protected]://www.celsia.com/http://www.robecosam.com/http://www.robecosam.com/
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    DJSI Sustainability Assessment 2013

    1 Economic Dimension1.1 Corporate Governance

    1.1.1 Checks & Balances: Board Structure

    Please indicate in the following table the number of executive and non-executive directors on theboard of directors/supervisory board of your company. Please find additional clarification on one-tier and two-tier systems in the information button.

    ONE-TIER SYSTEM. For companies with board of directors.Number of members

    Executive directors

    Non-executive directors (excl. independent

    directors) Independent directors

    Total board size

    TWO-TIER SYSTEM. For companies with supervisory board.SUPERVISORY BOARD Non-executive directors

    (excl. independentdirectors)Independentdirectors

    Employee representatives (ifnot applicable, please leavethe field empty)

    Number of members

    MANAGEMENT BOARD/EXECUTIVE MANAGEMENT Senior executives

    TOTAL SIZE OF BOTH BOARDS

    Not applicable. Please provide explanations in the comment box below. Not known1.1.2 Checks&Balances: Non-executive Chairman/Lead Director

    Is the board of directors/supervisory board headed by a non-executive and independentchairman and/or an independent lead director? Chairman is non-executive and independent. Please specify for how many years thisapproach has been adopted:

    _ _ _ _ _ _ _ _ _ _

    Role of CEO and chairman is split and former CEO/chairman (presently in a non-executiveposition) is now chairman

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    _ _ _ _ _ _ _ _ _

    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

    Role of CEO and chairman is split and chairman is non-executive but not independent Role of CEO and chairman is split and former CEO/chairman is now chairman, but independentlead director is appointed. Please indicate name: Role of chairman and CEO is joint, but independent lead director is appointed. Please indicatename:

    _ _ _ _ _ _ _ _ _ _ Role of chairman and CEO is joint or chairman is an executive director Not applicable. Please provide explanations in the comment box below. Not known1.1.3 Checks&Balances: Responsibilities and Committees

    Please indicate in the table below the functions and associated committee names, for whichthe board of directors/supervisory board explicitly assumes formal responsibility.

    Function Responsibilities Name of committeeAudit, accounting,risk management

    Selection and nomination ofboard members and topmanagement

    Remuneration of boardmembers and topmanagement

    Corporate socialresponsibility, corporatecitizenship, sustainabledevelopment

    All members are non-executive directors All members are non-executive directors All members are non-executive directors Formal board responsibility

    Not applicable. Please provide explanations in the comment box below. Not known1.1.4 Transparency&Accountability: Corporate Governance Policy

    Please indicate if the board of directors/supervisory board has issued a formal corporategovernance policy and if it is publicly available and covers the following aspects:

    Yes, formal corporate governance statement: Documented in: and/or website:_ _ _ _ _ _ _ _

    Statement of compliance of the formal policy with current legislation Remuneration framework and performance evaluation of the members of board ofdirectors/supervisory board, CEO and senior executives Independency statement of board of directors/supervisory board Attendance of board of directors/supervisory board meetings disclosed Biographies, CVs of board of directors/supervisory board disclosed

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    _ _ _ _ _ _ _ _ _

    _ _ _ _ _ _ _ _ _

    _ _ _ _ _ _ _ _ _

    _ _ _ _ _ _ _ _ _

    _ _ _ _ _ _ _ _ _

    Other mandates of board of directors/supervisory board members disclosed No formal corporate governance policy Not applicable. Please provide explanations in the comment box below. Not known1.1.5 Checks&Balances: Diversity: Gender

    How many women are members on your company's board of directors/supervisory board?

    Not applicable. Please provide explanations in the comment box below. Not known1.1.6 Checks&Balances: Board Effectiveness

    How does your company ensure the effectiveness of your board of directors/supervisory board andthe alignment with the (long-term) interests of shareholders?

    Indicators/measures

    Number of meetings attended inpercentage last business / fiscal year Average board meeting attendance:

    % of meetings of board ofdirectors/supervisory board.

    Minimum of attendance for all membersrequired, at least (in %)Number of other mandates of the board of

    directors /supervisory board members.

    Performance assessment of board ofdirectors/supervisory board members.

    Number of directors with 4 or lessother mandates:

    Number of other mandates for alldirectors restricted to:_ _ _ _ _ _ __ _ _ Regular self-assessment of boardperformance.

    Please specify or provide documents:

    Regular independent assessment of boardperformance. Please specify or providesupporting documents:

    _ _ _ _ _ _ _ _ _ _

    Not applicable. Please provide explanations in the comment box below. Not known1.1.7 Checks&Balances: Audit Conflict of Interest

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    _ _ _ _ _ _ _ _ _

    _ _ _ _ _ _ _ _ _

    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

    Please indicate in the following table the audit, audit related and non-audit related fees (e.g. formanagement consulting) paid to your company's auditing firm at corporate level in the last fiscalyear. Please provide supporting documents or indicate website. If legislation in the country ofincorporation does not require reporting on the break down of audit fees, you have the possibilityto provide total audit fees and tick the corresponding box. Please note that you should alwaysindicate broken down numbers if possible.

    Currency unit:

    Audit fees

    Audit-related fees

    Non-audit related fees(excluding tax services)

    Tax services

    Tax services approvedby board.Other fees paid

    Amount: Comment:

    We are not required by law to report on the breakdown of audit fees, and therefore only reporttotal audit fees

    (if this breakdown is available, please fill out the table above):Currency unit:

    _ _ _ _ _ _ _ _ _ _Total audit fees (amount):

    Not applicable. Please provide explanations in the comment box below. Not known1.1.8 Transparency of Senior Management Remuneration

    Does your company communicate the remuneration/compensation of your board ofdirectors/supervisory board members and other highest paid senior directors/executives (e.g.CEO) externally?

    Yes, on an individual level for each board member and CEO and additional highest paid seniorexecutives, please indicate weblink:_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

    Yes, on an individual level for each board member and CEO, please indicate weblink:Yes, on an aggregated level for non-executive directors AND on aggregated level forexecutive directors, please indicate weblink:

    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

    Yes, on an aggregated level for the board/supervisory board, please indicate weblink:

    No, we do not communicate this information externally

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    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

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    1.2.2 Analysis of Risks

    Do you use two- or multi-dimensional risk analysis tools (such as risk maps) in order to identify

    financial and business risk exposures ? Please provide supporting documents.

    Yes, we use risk maps as a risk analysis tool, only for financial risksYes, we use risks maps as a risk analysis tool for financial and business risks. Pleasespecify which business risks are included in the risk map.

    Yes, we use other tools as risk analysis tools, only for financial risks please describe:_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

    Yes, we use other tools as risk analysis tools for financial and business risks - please describe:

    Not applicable. Please provide explanations in the comment box below. Not known1.2.3 Risks Correlation

    Do you perform a correlation analysis of the key risks identified? Please provide supportingdocuments.

    Yes, we perform a correlation analysis, only for financial risks.Yes, we perform a correlation analysis for financial and business risks. Please specify whichbusiness risks are included in risk correlation analysis.

    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Not applicable. Please provide explanations in the comment box below. Not known1.2.4 Sensitivity Analysis and Stress Testing (incl. Water and Climate)

    Does your company perform sensitivity analysis and stress testing on a group level? Pleaseattach supporting documents or indicate the website.

    Yes, on changes in financial risks, such as exchange and interest ratesYes, on changes in carbon pricingYes, on changes in water availability or water qualityYes, on other risks (e.g. operational risks, market risks, strategic business risks, compliancerisks). Please specify:

    No, we do not perform sensitivity analysis and stress testing at the group level Not applicable. Please provide explanations in the comment box below. Not known

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    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

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    1.2.5 Risk Response Strategy

    As part of your corporate risk response strategy which risks does your company retain, which are

    transferred, and which risks are avoided? Please provide some examples and attach supportingdocuments or indicate website.

    Risks retained (risk exposure is accepted without further mitigation):

    Risks reduced/transferred (risk exposure is reduced/transferred to others or consequences arereduced):

    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Risks avoided (risk exposure will be eliminated entirely, e.g. through ceasing a business):_ _ _ _ _ _ _ _ _ _ _ _ _

    Not applicable. Please provide explanations in the comment box below. Not known1.2.6 Crisis Preparedness

    Do you have any contingency plans for the key environmental risks identified? Please provideexamples or supporting documents (sample document is sufficient, confidential informationcan be blanked out).

    Yes, please describe:

    No, we do not have any contingency plans in place Not applicable. Please provide explanations in the comment box below. Not known1.2.7 MSA Risk & Crisis Management

    In this section we include a performance score on the Corporate Sustainability Monitoring with theobjective to verify the company's involvement and management of crisis situations that can have adamaging effect on reputation. The evaluation will be filled in by the responsible analyst of yourindustry. No additional information is required from your company. Please disregard the commentbox._ _ _ _ _ _ _ _ _ _1.3 Codes of Conduct/Compliance/Corruption&Bribery

    1.3.1 Codes of Conduct: Focus

    Please indicate for which areas corporate codes of conduct have been defined at a grouplevel (including subsidiaries). Please attach supporting documents.

    Corruption and bribery Discrimination Confidentiality of information Antitrust/anticompetitive practices Money-laundering and/or insider trading/dealing

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    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

    Environment, health and safety Whistleblowing

    No group-wide code of conduct Not applicable. Please provide explanations in the comment box below. Not known1.3.2 Codes of Conduct: Systems/ Procedures

    What mechanisms are in place to assure effective implementation of your company's codes ofconduct (e.g. compliance system)?

    Responsibilities, accountabilities and reporting lines are systemically defined in alldivisions and group companies Dedicated help desks, focal points, ombudsman, hot lines Compliance linked to employee remuneration Employee performance appraisal systems integrates compliance/codes of conduct Disciplinary actions in case of breach, i.e. warning, dismissal, zero tolerance policy Compliance system is certified/audited/verified by third party, please specify:

    No such systems/policies inplace

    Not applicable. Please provide explanations in the commentbox below.

    Notknown

    1.3.3 Corruption&Bribery: Scope ofPolicy

    Please indicate which of the following aspects are covered by your anti-corruption and briberypolicy at a group level (including subsidiaries). Please attach supporting documents. Pleaseensure that the marked options are both covered by your company's policy and are clearlydisclosed in the attached documents .

    Bribes in any form (including kickbacks) on any portion of contract payments or softdollar practices

    Direct or indirect political contributions Political contributions publicly disclosed. Please attach supporting documents and/orindicate web address:_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Charitable contributions and sponsorship Charitable contributions and sponsorship publicly disclosed. Please attach supporting

    documents and/or indicate web address:

    No anti-corruption & bribery policy Not applicable. Please provide explanations in the comment box below. Not known

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    _ _ _ _ _ _ _ _ _

    _ _ _ _ _ _ _ _ _

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    1.3.4 Codes of Conduct/Anti-Corruption&Bribery: Business Relationships

    Please indicate the percentage of coverage of your codes of conduct and anti-corruption and

    bribery policy relative to the total number of: Employees group-/worldwide: Contractors/Suppliers/Service providers:_ _ _ _ _ _ _ _ _ _ Subsidiaries:Joint ventures (includes stakes below 51%) :_ _ _ _ _ _ _ _ _ _

    Not applicable. Please provide explanations in the comment box below. Not known1.3.5 Codes of Conduct/Corruption&Bribery: Reporting on breaches

    Does your company publicly report on breaches (e.g. number of breaches, cases etc.) against

    your codes of conduct/ethics and anti-corruption and bribery policy? Please attach documentsand/or web address. If your company did not have any breaches of your codes of conduct duringthe last fiscal year, please indicate where this is publicly reported.

    Yes, please refer to the reference(s) provided:

    No, we do not publicly report on breaches Not applicable. Please provide explanations in the comment box below. Not known1.3.6 MSA Codes of Conduct/Corruption

    In this section we include a performance score on the Corporate Sustainability Monitoring with theobjective to verify the company's involvement and management of crisis situations that can have adamaging effect on reputation. The evaluation will be filled in by the responsible analyst of yourindustry. No additional information is required from your company. Please disregard the commentbox.

    _ _ _ _ _ _ _ _ _ _1.4 Antitrust Policy

    1.4.1 Antitrust Policy

    Please indicate which of the following aspects are covered by your company's antitrust policy.Please provide supporting documents.

    Price fixing Bid rigging Market allocation schemes Other, please specify:

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    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

    No antitrust policy available Not applicable. Please provide explanations in the comment box below. Not known1.4.2 Coverage of Antitrust Policy

    Please indicate the scope of coverage of your antitrust policy and under which conditions your policyapplies.

    CoverageWho does your company's antitrust policy apply to?

    Employees Contractors Suppliers

    ApplicabilityUnder which conditions does your policy apply?

    Our company's antitrust policy applies to all parties indicated above, even in anenvironment/market where local antitrust laws may be less strict, given that this does notcontradict local legislation.

    No antitrust policy available Not applicable. Please provide explanations in the comment box below. Not known1.4.3 Reporting

    Does your company publicly report on breaches of its antitrust policy? Please provide supportingdocuments.

    Yes, please provide supporting document or indicate website:_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

    No, we do not publicly report on antitrust breaches Not applicable. Please provide explanations in the comment box below. Not known1.4.4 Antitrust Compliance

    Please indicate what measures are taken by your company to promote and ensure antitrustcompliance. For each answer selected, please describe your company's approach in the commentboxes below.

    Encouraging and enabling employees to express their concerns regarding potential antitrustbreaches (i.e. through dedicated helplines, company ombudsman, whistelblowing policies,etc.), please specify:

    Internal training and education, please specify:

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    RobecoSAM - Corporate Sustainability DJSI Sustainability Assessment2013

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    Applying and communicating antitrust regulations at a group/corporate-wide level, pleasespecify:

    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

    Ensuring that a proper framework is in place for dealing with non-compliance byemployees, contractors and suppliers (e.g. allowing a criminal prosecution to take place,immediate suspension of work-related duties, review of business relationships, etc.), pleasespecify:

    We do not have any measures in place to ensure/promote antitrustcompliance

    Not applicable. Please provide explanations in the commentbox below.

    Notknown

    1.4.5 AntitrustCases

    Please indicate the extent of fines paid in the last fiscal year with regard toantitrust/anticompetitive breaches and the number of currently pending antitrust cases againstyour company. Further, please indicate whether contingent liabilites have been made for theseongoing cases. Please provide comments in the comment box below.

    Past CasesIn FY 2012 did your company pay any fines for anticompetitive business practices?

    Yes, in FY 2012 we paid fines totalling_ _ _ _ _ _% of revenues due to antitrust litigations

    No, in FY 2012 we were not involved in any antitrust investigations, were not convicted ofant-competitive behavior and did not pay any finesOngoing Cases and Contingent LiabilitiesIs your company currently involved in any ongoing antitrust investigations?

    Yes, we currently haveongoing antitrust investigations against us from FY 2012

    Yes, the company is involved in ongoing antitrust investigations and has set asidecontingent liabilites amounting to% of revenues

    No, we have not set aside any provisions for ongoing antitrust litigations No, we are not involved in any ongoing antitrust investigations

    Not applicable. We did not pay any fines due to antitrust breaches in the past year and arecurently not involved in any ongoing antitrust allegations.

    Not known1.4.6 MSA Antitrust

    In this section we include a performance score on the Corporate Sustainability Monitoring withthe objective to verify the company's involvement and management of crisis situations that canhave a damaging effect on

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    reputation. The evaluation will be filled in by the responsible analyst of your industry. No additional

    information is

    required from your company. Please disregard the comment box.

    1.5 Customer Relationship Management

    1.5.1 Satisfaction Measurement

    Does your company monitor and set quantitative targets to improve customer satisfaction andare targets and results communicated externally? Please attach documents and indicate thecoverage for the data provided. Please refer to the information button for additional clarifications.For each row in the table, it is mandatory that the values provided are in the same unit.

    We measure customer satisfaction with the unit "% of total clients." Please complete thetable below and attach supporting documentation.CustomerSatisfactio

    n

    Unit FY 2009 FY 2010 FY 2011 FY 2012 What wasyour target for

    FY 2012?Satisfiedclients

    Datacoverage(e.g. as%ofrevenues,customers,etc.)

    % oftotalclientspercentage of

    Results are communicated externally. Please attach supporting documentation. We use another approach or unit to measure satisfaction. Please specify, attach supportingdocumentation and complete the table below.

    CustomerSatisfaction

    Unit FY 2009 FY 2010 FY 2011 FY 2012 What wasyour target for

    FY 2012 ?

    Pleasespecifyapproach used

    Pleasespecifyunit

    Datacoverage(e.g. as%ofrevenues,employees,etc.)

    percentage of

    Results communicated externally, please attach supporting documentation Customer satisfaction is not monitored

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    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

    Not applicable. Please provide explanations in the comment box below. Not known1.5.2 Customer Feedback Process

    What approaches does your company use for integrating customer feedback?

    Company-wide harmonized customer database, including marketing, order, fulfillmentand customer service history Free 24 h / 7 days feedback possibilities via internet, phone or mail (please indicate where tofind):

    Integration of feedback into product/services development Customers' complaints feedback to compliance officers and/or risk managers and/orcommunication officers Independent person or department in charge of solving customer complaints such ascustomer advocate or corporate ombudsman. Please indicate name:

    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ __

    We do not use any of these appoaches Not applicable. Please provide explanations in the comment box below. Not known1.5.3 Analysis of Customer Value

    Are you able to segment customers according to the following criteria in you company's CRMdatabase? Is your company's CRM database used by all eligible business units?

    Historical sale trends Products/services bought Geographical segmentation or similar Revenues the customers generated Different kind of customization Potential lifetime value to business Customer Lifestyle CRM Database used by all eligible busines units

    We do not use a CRM database Not applicable. Please provide explanations in the comment box below. Not known1.5.4 Online Services (Utilities)

    Please indicate the percentage of customers using the following:

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    e-billing services:%

    online metering information with detailed consumption history: % Not applicable. Please provide explanations in the comment box below. Not known1.5.5 MSA CRM

    In this section we include a performance score on the Corporate Sustainability Monitoring with theobjective to verify the company's involvement and management of crisis situations that can have adamaging effect on reputation. The evaluation will be filled in by the responsible analyst of yourindustry. No additional information is required from your company. Please disregard the commentbox.

    1.6 Supply Chain

    Management

    1.6.1Awareness

    Please indicate if your company is undertaking a spend analysis of its supply chain as well as thescope of this analysis. Please also provide your definition of critical suppliers as well as theresults of your mapping of these suppliers. Please provide supporting documents for each of thesections.

    Spend Analysis of the SupplyChain

    Does your company undertake a spend analysis of its supply chain? If yes, pleaseprovide a brief description and attach supporting documents:

    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

    _

    Please indicate what percentage of your total procurement spend is covered in thespend analysis conducted within the last three years:_ _ _ _ _

    Critical SuppliersHas your company defined a formal process to identify critical suppliers (e.g. high volumesuppliers,suppliers of critical components, non-substitutable suppliers)? If yes, please provide a briefdescription ofthe process, as well as your definition of critical suppliers, and attach supporting documents:

    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

    _

    Please indicate, in percentage and absolute numbers, how many critical suppliers you haveidentified as part of your tier 1 suppliers within the scope of the current spend analysis:Type of supplier Absolute number of

    tier 1 suppliers Share of total procurement

    spent(%)

    Critical Suppliers

    Total 100 %

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    _ _ _ _ _

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    Please provide an estimate of the percentage of your critical tier 1 suppliers for which yourcompany represents a major client (i.e. your procurement orders represent > 30 % of thesuppliers' annual turnover):

    Not applicable. Please provide explanations in the comment box below. Not known1.6.2 Risk Exposure

    Please indicate if your company has a formalized process in place to identify risks in its supplychain as well as the scope and outcome of this process.

    Do you have a formalized process in place to identify sustainability risks in the supplychain? Please provide a brief description of the process and attach supportingdocuments:

    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ __

    Please indicate the scope of the sustainability risk identification analysis, i.e. share of thetotal number oftier 1 suppliers (both critical and non-critical) covered by the risk analysis(%):

    _ _ _ _ _

    Please indicate in the table below the share of your total number of tier 1 suppliers(both critical and non-critical) where a high level of sustainability risks has beenidentified in that particular category (economic, environmental and social risksrespectively). Please also provide a definition or adescription of what constitutes "high risk" for your company and indicate the nature of themost relevant risks identified in each category in the respective comment boxes.

    Economic risks Environmental risks Social risksHigh risk (%)

    Nature of risks identified

    We can only quantify the percentage of suppliers with high sustainability risk on aconsolidated basis, i.e. we do not break it down into the three dimensions above. Pleaseindicate the percentage of high risk suppliers:as well as the nature of the most important risks identified:

    We do not have a systematic process to identify sustainability risks in the supply chain Not applicable. Please provide explanations in the comment box below. Not known1.6.3 Risk Management Measures

    Please indicate which measures your company has taken in order to manage sustainability risksamongst your tier 1 suppliers. Please indicate the scope and attach supporting documents orspecify where requested.

    REQUIREMENTS

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    _ _ _ _

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    % of high risk tier 1

    suppliers

    Please indicate which of the items below are part of a standard audit procedure (i.e.how audits are typically conducted) and attach supporting documents: On-site visits (pre-announced) On-site visits (unannounced or semi-announced) Interviews with management Interviews with employees (on-site) Interviews with employees (off-site)

    Corrective action plans for suppliers - Please attach a sample as supporting document andindicate the percentage of assessed or audited suppliers for which corrective action planshave been developed. Further, please indicate what percentage of suppliers with a correctiveaction plan has improved their ESG performance since the action plan was launched:

    % of assessed or audited tier 1 suppliers have a corrective action plan

    % of suppliers with corrective action plans have improved their ESG performance sincethe plan was launchedCAPACITY-BUILDING & INCENTIVES

    Capacity building - Please provide a brief description of your main capacity-buildinginitiatives and provide examples of the key activities your company undertakes on itsown or in collaboration withother companies and/or industry collaborations (e.g. training & development activities,supplier awards, conferences, forums etc.). Please also provide supporting documentsand/or web links:

    Incentives for suppliers - (e.g. sustainability training costs covered by company, longer-term contracts, agreement to fill up production volume at suppliers facility etc.). Pleasespecify:

    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

    Not applicable. Please provide explanations in the comment box below. Not known1.6.4 ESG Integration in SCM Strategy

    Please indicate the main priorities of your company's general Supply Chain Management Strategy aswell asthe environmental, social and governance (ESG) objectives that have been identified in yourcompany. Further,please indicate how ESG factors are integrated in your supplier selection decisions as well as theresponsibilitiesfor delivering on the ESG objectives and how the procurement staff is being incentivized to integrateESG factorsin everyday decisions.

    Supply Chain Strategy and Integration of ESG ObjectivesPlease provide a brief description of the top five priorities of your companys general SupplyChainManagement strategy and attach supporting documents. Please note that this should refer tothe generalapproach that the company is taking in order to manage the supply chain with regards toaspects such ascost, time, quality and continuity of supply and not to a sustainable sourcing or a sustainablesupply chainstrategy.

    Please indicate which formalized environmental, social and governance ( ESG) objectiveshave been identified for your Supply Chain Management strategy. Further, indicate howthese are connected to the

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    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

    overall Supply Chain Strategy by providing supporting documents. Please note that in this

    section youcan refer to a sustainable sourcing strategy or a sustainable supply chain strategy as well as to

    objectivesrelating to ESG factors already integrated in the strategy above.

    Description of ESG objective Link to overall Supply ChainStrategy

    Key ESG objective1

    Key ESG objective2

    Integration of ESG Factors into Supplier SelectionPlease complete the table below, indicating how ESG factors impact your supplier selection and

    retentionprocess. Please attach supporting documents and provide a brief description on the scale andapproachfor the minimum threshold.

    Minimum threshold required (i.e.qualitative or quantitative selection /retention criteria)

    New & existing suppliers

    Does your company use a % (weight) of ESG in overall assessment (compared to otherfactors

    such as price, quality and delivery time) when assessing suppliers, as a tool to ensureintegration ofsustainability into supplier selection and retention decisions? If so, please provide anestimate of the

    average weight across supplier categories:

    _ _ _ _ _and indicate for which supplier categories this weight factor is being applied:

    ResponsibilitiesWithin the procurement function / department, who is the most senior person responsible fordelivering onthe ESG objectives identified in the strategy (specified above)?

    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _Who is responsible at the operational level for driving the implementation of the ESGobjectives?

    There is a reporting line (direct or dotted) between these two responsible staff members Incentives for

    StaffHow does your company incentivize their procurement staff (in both centralized anddecentralizedprocurement functions) to integrate ESG factors in everyday decisions? Please indicate belowwhatpercentage of prime contact procurement staff have:

    Access to ESG Suppliers database:_ _ _ _ _

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    _ _ _ _ _

    _ _ _ _ _

    Training on ESG issues relevant to procurement processes and decisions:

    Team or individual ESG-related targets / KPIs reviewed in performance appraisal:_ _ _ _ _

    ESG related targets / KPIs linked to remuneration:

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    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

    Not applicable. Please provide explanations in the comment box below. Not known1.6.5 Opportunities

    How is your company leveraging opportunities across its supply chain and how are thesetransferred into qualitative and quantitative business benefits? Please provide examples andsupporting documents in the table below.

    Please provide two examples ofsustainability initiatives in the supply chain that have deliveredclear business benefits (in terms of either cost reduction, risks reduction or revenues growth)and indicate the benefits generated from these initiatives. Please attach supporting documents.

    Description of exampleQualitativebenefits, pleasespecify:

    Quantitative benefits,please indicateamount:

    Example1

    Please specify:

    Example

    2 Please specify:

    Not applicable. Please provide explanations in the comment box below. Not known1.6.6 Transparency

    Which aspects of your supply chain management approach does your company publicly report on

    (on a consolidated basis)? Please attach supporting documents and/or website where theinformation can be found in the public domain.

    Standards for suppliers and/or sustainable purchasing policy

    Risk awareness (e.g. risk mapping)_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

    Risk management measures Key Performance Indicators (KPIs) for supply chain management (e.g. % of suppliers assessed

    or audited, scope 3 emissions and % of procurement with preferred suppliers for moreexamples on KPIs, please refer to the information button). Please indicate below which KPIsyou are currently publically reporting on as well as where the information can be found:

    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _For the Supply Chain Management KPIs that your company is publically reporting on, pleaseindicatebelow the level of details that are available in the public reporting for these KPIs:

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    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

    Breakdown of KPIs by topic or region KPIs tracked over timeTargets and progress on targets, please indicate below for which KPIs you arepublically reporting targets and where the information can be found:

    We do not publically report on any of the aspects above Not applicable. Please provide explanations in the comment box below. Not known1.6.7 MSA Supply Chain Management

    In this section we include a performance score on the Corporate Sustainability Monitoring with theobjective to verify the company's involvement and management of crisis situations that can have adamaging effect on reputation. The evaluation will be filled in by the responsible analyst of yourindustry. No additional information is required from your company. Please disregard the commentbox._ _ _ _ _ _ _ _ _ _1.7 Market Opportunities

    1.7.1 Current Investment Budget

    Please indicate the percentage of the electricity and gas business budget (including potentialacquisitions) for2012 and projected (short term) allocated to the following areas. If your company has no exposure togas /electricity generation & distribution, please select "not applicable" and provide an explanation in thecomment box.

    Areas 2012 (% investmentbudget of electricityand gas business)

    Projected (in %) inshort termPlease indicate thetarget year (YYYY):

    Natural gas No exposureto natural gasRenewable energy No exposure torenewable

    energy

    Distributed energy,not includingtransmission linesDemand-sideefficiency(% investmentbudget)

    No exposure todistributedenergy

    No demand-sideinvestment

    None of our investment budget is allocated to the above mentioned options. Not applicable. Please provide explanations in the comment box below. Not known

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    _ _ _ _ _ _ _ _ _

    1.7.2 Peak Demand Coverage

    What percentage of your peak demand (MW) is covered by load management and

    interruptible demand programs? If your company has no exposure to gas / electricitygeneration & distribution, please select "not applicable" and provide an explanation in thecomment box.

    % of peak demand is covered by load management programs

    Not applicable. Please provide explanations in the comment box below. Not known1.7.3 New Business Developments

    Please indicate revenues derived from energy related products and services (excluding retail andwholesale of electricity and gas) for the following years. Please also indicate what percentage thisrepresents compared to total revenues generated by your electricity and gas business. If yourcompany has no exposure to gas / electricity generation & distribution, please select "notapplicable" and provide an explanation in the comment box.

    FY 2009 FY 2010 FY 2011 FY 2012 CommentRevenuesfromenergyrelatedproductsandservices

    Currency:

    Percentage of revenues from such products and services compared to total revenues fromelectricity and gas business in 2012:_ _ _ _ _ No energy related products and servicesoffered

    Not applicable. Please provide explanations in the commentbox below.

    Notknown

    1.7.4 DSM, EnergyEfficiency

    Please indicate the objectives of the Demand Side Management (DSM) of your electricity and gasbusinesses for residential/commercial and industrial customers. Please give examples of themethods used by your company to meet DSM targets and attach relevant documents and/orwebsite.

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    We do not have residential/commercial customers We have residential/ commercial customers

    Residential/Commerc

    ial

    Leverage EnergyEfficiency

    Load Optimization(load shifting, valleyfilling, peakreduction)

    Fuel Switching

    We do not have industrial customers We have industrial customers

    Industrial

    Leverage EnergyEfficiency

    Load Optimization(load shifting, valleyfilling, peakreduction)Fuel Switching

    Not applicable. Please provide explanations in the comment box below. Not known1.7.5 Green Electricity

    Please indicate your company's current and projected share of revenues (wholesale/retail) derivedfrom certified or labeled Green Electricity (i.e. certified electricity for marketing purposes, generatedfrom renewable sources such as wind, solar, hydro, wave, tidal, geothermal, biomass). Pleaseprovide supporting references for your certified/labeled Green Electricity product offering. If yourcompany has no exposure to wholesale/ retail electricity sales, please select "not applicable" andprovide an explanation in the comment box.

    FY 2012 Projected (Mid to LongTerm), please indicateyear:

    % electricity revenues fromcertified/labeled GreenElectricity

    No wholesale/retail of certified or labeled Green Electricity Not applicable. Please provide explanations in the comment box below. Not known1.8 Price Risk Management

    1.8.1 Fuel and Electricity Contracts

    What proportion of your projected natural gas purchases are covered by fixed/variable contractsover the next three years (considering also own resources)? What proportion of projected electricityand gas sales to industrial/ commercial customers are covered by fixed/variable contracts over thenext three years? If your company has no exposure to gas / electricity generation & distribution,please select "not applicable" and provide an explanation in the comment box.

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    2013e 2014e 2015e

    Proportion ofnatural gaspurchasescovered bycontract andcovered by ownresources (%)

    Proportion ofelectricitysales toindustrial/commercialcustomerscovered bycontract (%)

    Proportion of gassales toindustrial/commercialcustomerscovered bycontract (%)

    No electricitygeneration /no materialfossil fuelpurchasesneeded

    No materialwholesale/retail ofelectricity

    No materialwholesale/retail of gas

    Not applicable. Please provide explanations in the comment box below.

    Not known1.8.2 Energy Procurement Attributes

    Please indicate the attributes of your energy procurement system and provide supportingdocuments.

    Use of futures, options and other derivatives Derivatives are used for hedging purposes only Procurement is centralized Energy procurement is coordinated within the corporation Energy procurement is integrated within risk management (i.e. financial hedging)

    Not applicable. Please provide explanations in the comment box below. Not known1.8.3 Trading vs. Generation

    Please indicate the following information for your company's operations in 2012.

    Proprietary Trading Unit 2012Electricity Generation

    Proprietary Trading GWh No proprietarytrading

    Average Daily ValueatRisk

    USD

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    _ _ _ _ _ _ _ _ _

    _ _ _ _ _ _ _ _ _

    Proprietary Trading Unit 2012Electricity Generation

    Electricity generated GWh Noelectricitygenerated Not applicable. Please provide explanations in the comment box below. Not known1.9 Scorecards/Measurement Systems

    1.9.1 Scorecard: Systems

    Please indicate the main purposes of your corporate scorecard/measurement systems (such asBalancedScorecards or similar).

    To measure and integrate overall tangible and intangible corporate performance.To act as an integrated strategic planning and management tool, linking different levels of thecompany.

    To share process best practice across business units.To compare business unit performances (Key Performance Indicators). Scorecard/measurement system used at corporate level. Scorecard/measurement system used at business unit level.

    Scorecard/measurement systems to be implemented withinthe next months.

    No scorecard/measurement systems implemented. Not applicable. Please provide explanations in the comment box below. Not known1.9.2 Scorecard: Perspectives

    What perspectives are integrated in your company's scorecards/measurement systems (BalancedScorecard or similar) at a group/corporate level? Please provide supporting documents.

    Customer / Product perspective Governance / Stakeholder perspective Financial / Shareholder perspective Process / Internal perspective People (Employee) / Learning perspective Reputation perspective Environmental perspective Other, please specify:

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    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

    _ _ _ _ _ _ _

    _ _ _ _ _ _ _

    Scorecard/measurement system to be implemented within the next

    months. Not applicable. Please provide explanations in the comment box below. Not known2 Environmental Dimension

    2.1 Environmental Reporting

    2.1.1 Quality of Environmental Reporting

    In this section we evaluate the content, context and coverage of the environmental reportingincluded in other reports or on your website (e.g. own publication, part of a sustainability/CSRreport or part of annual report). Please answer the first question 'Environmental Reporting -Materiality'. The remaining questions in this section will be assessed by the analyst responsiblefor your industry based on publically available information.

    2.1.2 Environmental Reporting - Materiality

    Please indicate if your company is publically reporting on the following aspects and attachsupporting documents or weblinks.

    Materiality frameworkIs your company publically reporting on the processes and tools used to identify andprioritize critical environmental issues within the sustainability strategy, including aconsideration of impact on the companys business performance (i.e. materialityanalysis/matrix, portfolio matrix/analysis, companys definition of materiality,description of the analytical framework)? We report on this in the Corporate Sustainability report. Please provide supportingdocument or weblinks and indicate page: We report on this in the main part of the Annual Report or equivalent financial reports

    (i.e. not in a separate CSR section of the Annual Report). Please provide supportingdocument or weblinks and indicate page:

    _ _ _ _ _ _ _ Example of cost-

    savingIs your company publically reporting on one or more concrete examples of how environmentalinitiativeshave led to cost savings? Please indicate, if possible, both qualitative and quantitativeexamples.

    We report on this in the Corporate Sustainability report. Please provide supportingdocument or weblinks and indicate page: We report on this in the main part of the Annual Report or equivalent financial reports(i.e. not in a separate CSR section of the Annual Report). Please provide supporting

    document or weblinks and indicate page:_ _ _ _ _ _ _

    Example of revenue generation

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    _ _ _ _ _ _ _

    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

    Is your company publically reporting on one or more concrete examples of howenvironmental initiatives have generated additional revenues? Please indicate, if possible,both qualitative and quantitative examples. We report on this in the Corporate Sustainability report. Please provide supportingdocument or weblinks and indicate page: We report on this in the main part of the Annual Report or equivalent financial reports

    (i.e. not in a separate CSR section of the Annual Report). Please provide supportingdocument or weblinks and indicate page:

    _ _ _ _ _ _ _

    No such reporting publically available Not applicable. Please provide explanations in the comment box below. Not known2.1.3 Environmental Reporting - Coverage

    2.1.4 Environmental Reporting - Assurance

    2.1.5 Environmental Reporting - Quantitative Data

    2.2 Environmental Policy/Management System

    2.2.1 Coverage of Corporate Requirements / Guidelines

    Please indicate for which aspects corporate environmental requirements or guidelines have beendeveloped.

    Production operations / business facilities Selection / on-going evaluation of suppliers / service providers and contractors Development of new products and services Product distribution / logistics Management of waste Engineering / maintenance New projects Non-managed operations / licensees / third-party manufacturers / JV partners / outsourcingpartners

    Due-diligence, mergers and acquisitions Other, please specify:

    No corporate environmental requirements or guidelines have been developed Not applicable. Please provide explanations in the comment box below. Not known

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    _ _ _ _ _ _ _ _ _

    _ _ _ _ _

    _ _ _ _ _

    _ _ _ _ _

    2.2.2 EMS: Certification / Audit / Verification

    Please indicate how your Environmental Management System (EMS) is verified/audited/certified.

    Please also indicate the coverage of this verification for the selected standard; please note that thetotal coverage for all three alternatives should not exceed 100 % - if parts of the operations havemultiple types of certification / verification, indicate the highest available one only.

    Please indicate what the coverage figures below are based on (e.g. % of operations, revenues,

    employees, etc.):

    Our EMS is verified through international standards (e.g. ISO 14001 JIS Q 14001, EMAScertification).

    Please specify and attach relevant examples of ceritification documents:

    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _Coverage (%):

    Third party verification/audit/certification by specialized companies. Please specify andattach relevant examples of external verification documents:_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _Coverage (%)

    Verification/audit/certification by company-own specialists from headquarters. Please specify:_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _Coverage (%):

    Not verified/audited/certified Not applicable. Please provide explanations in the comment box below. Not known2.2.3 Near-Miss Reporting

    Is an environmental near-miss reporting system in place which leads to the development,sharing and implementation of preventive measures at all sites concerned?

    Near misses collected at all relevant sites Formal sharing of lessons learned and measures among all relevant sites owned oroperated by our company

    Not all relevant sites have a near miss reporting system Not applicable. Please provide explanations in the comment box below. Not known2.2.4 Frequency of Environmental Performance Reviews

    How frequently is divisional environmental performance formally reviewed at the corporateexecutive level (e.g. emissions, resource consumption, product/service performance)?

    Monthly

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    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

    Denominator Financial Year 2009 Financial Year 2010 Financial Year 2011 Financial Year

    2012Revenues

    Not applicable. Please provide explanations in the comment box below. Not known2.3.2 EP - Direct Greenhouse Gas Emissions (Scope 1)

    Please provide your company's total direct greenhouse gas emissions (DGHG SCOPE 1) for thepart of your company's operations for which you have a reliable and auditable data acquisitionand aggregation system. Please refer to the information button for additional clarifications. Foreach row in the table, it is mandatory thatthe values provided are in the same unit. Also, please ensure that the "Denominator" question inthis criterion has been correctly filled in.

    DirectGHG(Scope 1)

    Unit FY 2009 FY 2010 FY 2011 FY 2012What wasyourtarget forFY

    TotaldirectGHGemissions(Scope 1)

    metrictonnesCO2equivalents

    Data coveragpercentage of:

    THIRD-PARTY VERIFICATIONThe above data has been verified by the following organization:

    _ _ _ _ _ _ _ _ _ _ _ Not verified

    We do not track Not applicable. Please provide explanations in the comment box below. Not known2.3.3 EP - Indirect Greenhouse Gas Emissions (Scope 2)

    Please provide your company's indirect greenhouse gas emissions from energy purchased(purchased and consumed, i.e. without energy trading) (IGHG SCOPE 2) for the part of yourcompany's operations for which you have a reliable and auditable data acquisition and aggregationsystem. Please refer to the information button for additional clarifications. For each row in thetable, it is mandatory that the values provided are in the same unit. Also, please ensure that the"Denominator" question in this criterion has been correctly filled in.

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    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

    IGHGSCOPE 2 Unit FY 2009 FY 2010 FY 2011 FY 2012What wasyour

    target forIndirectgreenhouse gasemissionsfromenergypurchasedandconsumed(scope 2)

    Datacoverage(e.g. as%ofrevenues,employees,etc.)

    metrictonnes ofCO2equivalents

    percentage of:

    THIRD-PARTY VERIFICATIONThe above data has been verified by the following organization:

    _ _ _ Not

    verified

    We do not track indirect greenhouse gas emissions Not applicable. Please provide explanations in the comment box below. Not known2.3.4 EP - Water Withdrawal

    Please provide your companys total water withdrawal (GRI EN8) including a breakdown of the threesubitems (salt/brackish water, municipal water, water from other sources), as well as the amount ofwater discharged at equivalent quality as the raw water extracted. Please refer to the informationbutton for additional information. For each row in the table, it is mandatory that the values providedare in the same unit. Also, please ensure that the "Denominator" question in this criterion has beencorrectly filled in.

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    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

    WaterConsumptio

    n

    TotalWaterWithdrawal (GRI EN8,processandcoolingwater) (i.e.sum of 3subitemsbelow)

    >Subitem:

    Totalsalt /brackishwaterwithdrawn

    >Subitem:

    Totalmunicipalwatersupplies(or fromotherwater

    utilities)

    > Subitem:Total waterfrom allothersources

    Waterreturnedto thesourceofextractionat similar or

    higherquality asraw waterextracted

    DataCoverage(e.g. as%ofrevenues,employees,etc.)

    Unit FinancialYear2009

    Millioncubicmeters

    Millioncubicmeters

    Millioncubicmeters

    Millioncubicmeters

    Millioncubicmeters

    percentage of

    FinancialYear2010

    FinancialYear2011

    FinancialYear2012

    Pleaseindicatewhat wasyour target

    for the FY2012

    THIRD PARTY VERIFICATIONThe above data has been verified by the following organization:

    Not verified

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    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

    We do not track waterconsumption

    Not applicable. Please provide explanations in the commentbox below.

    Notknown

    2.3.5 EP - WasteGeneration

    Please provide your company's total waste generated (not reused or recycled) for the part ofyour company's operations for which you have a reliable and auditable data acquisition andaggregation system. Please refer to the information button for additional clarifications. For eachrow in the table, it is mandatory that the values provided are in the same unit. Also, pleaseensure that the "Denominator" question in this criterion has been correctly filled in.

    Wastegeneration

    Unit FY 2009 FY 2010 FY 2011 FY 2012What wasyourtarget forFY

    Totalwastegenerated

    metric tonnes

    Data coveragpercentage of:

    THIRD-PARTY VERIFICATIONThe above data has been verified by the following organization:

    _ _ _ _ _ _ _ _ _ _ _ Not verified

    We do not track Not applicable. Please provide explanations in the comment box below. Not known2.3.6 EP - NOx Emissions

    Please provide your company's direct NOx emissions for the part of your company's operations forwhich you have a reliable and auditable data acquisition and aggregation system. Please refer tothe information button for additional clarifications. For each row in the table, it is mandatory thatthe values provided are in the same unit. Also, please ensure that the "Denominator" question inthis criterion has been correctly filled in.

    DirectNOxemissions

    Unit FY 2009 FY 2010 FY 2011 FY 2012What wasyourtarget forFY

    DirectNOxemissions

    metric tonnes

    Data coveragpercentage of:

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    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

    THIRD-PARTY VERIFICATIONThe above data has been verified by the following organization:

    _ _ _ _ _ _ _ _ _ _ _ Not verified We do not track Not applicable. Please provide explanations in the comment box below. Not known2.3.7 EP - SOx Emissions

    Please provide your company's direct SOx emissions for the part of your company's operations forwhich you have a reliable and auditable data acquisition and aggregation system. Please refer tothe information button for additional clarifications. For each row in the table, it is mandatory thatthe values provided are in the same unit. Also, please ensure that the "Denominator" question inthis criterion has been correctly filled in.

    DirectSOxemissions

    Unit FY 2009 FY 2010 FY 2011 FY 2012What wasyourtarget forFY

    DirectSOxemissions

    metric tonnes

    Data coveragpercentage of:

    THIRD-PARTY VERIFICATIONThe above data has been verified by the following organization:

    _ _ _ _ _ _ _ _ _ _ _ Not verified

    We do not track

    Not applicable. Please provide explanations in the comment box below. Not known2.3.8 EP - Ash and Gypsum Waste

    Please provide the percentage of your ash and gypsum waste composted, reused, recycled, orrecovered for the part of your company's operations for which you have a reliable and auditabledata acquisition and aggregation system. Please refer to the information button for additionalclarifications. For each row in the table, it is mandatory that the values provided are in the sameunit. If your company has no exposure to electricity production / distribution please select "notapplicable" and provide an explanation in the comment box.

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    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

    Ash &GypsumWaste

    Unit FY 2009 FY 2010 FY 2011 FY 2012 What wasyourtarget forFY

    Ash andgypsumwastecomposted, reused,recycled,orrecovered

    %

    Datacoverage(e.g. as%ofrevenues,employees,etc.)

    percentage of:

    THIRD-PARTY VERIFICATIONThe above data has been verified by the following organization:

    _ _ _ Not verified

    We do not track dust emissions Not applicable. Please provide explanations in the comment box below. Not known2.3.9 EP - Direct Mercury Emissions

    Please provide your company's direct mercury emissions for the part of your company's operationsfor which you have a reliable and auditable data acquisition and aggregation system. Please refer tothe information button for additional clarifications. For each row in the table, it is mandatory thatthe values provided are in the same unit. Also, please ensure that the "Denominator" question inthis criterion has been correctly filled in. If your company has no exposure to electricity production /distribution please select "not applicable" and provide an explanation in the comment box.

    DustEmissions

    Unit FY 2009 FY 2010 FY 2011 FY 2012What wasyourtarget forFY

    Directmercuryemissions

    Datacoverage(e.g. as%ofrevenues,employees,etc.)

    metric tonnes

    percentage of:

    THIRD-PARTY VERIFICATION

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    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

    The above data has been verified by the following organization:_ _ _

    Not verified We do not track mercury emissions Not applicable. Please provide explanations in the comment box below. Not known2.3.10 EP - SF6 Emissions

    Please provide your company's direct sulfur hexafluoride (SF6) emissions for the part of yourcompany's operations for which you have a reliable and auditable data acquisition andaggregation system. Please refer to the information button for additional clarifications. For eachrow in the table, it is mandatory that the values provided are in the same unit. Also, pleaseensure that the "Denominator" question in this criterion has been correctly filled in. If yourcompany has no exposure to electricity production/ distribution please select "not applicable"and provide an explanation in the comment box.

    SF6Emissions

    Unit FY 2009 FY 2010 FY 2011 FY 2012What wasyourtarget forFY

    SF6emissions

    metric tonnes

    Datacoverage(e.g. as%ofrevenues,employees,etc.)

    percentage of:

    THIRD-PARTY VERIFICATIONThe above data has been verified by the following organization:

    _ _ _

    Not verified

    We do not track dust emissions Not applicable. Please provide explanations in the comment box below. Not known2.4 Biodiversity

    2.4.1 Approach Towards Biodiversity: Policy / Strategy

    Please indicate the strategy / policy your company has implemented with regards tobiodiversity. If not stated otherwise, tick only if the statement is true for at least half of the sitesowned or operated by your company. Please attach supporting documents.

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    _ _ _ _ _ _ _ _ _

    _ _ _ _ _ _ _ _ _

    BIODIVERSITY STRATEGY/POLICY

    Business case for biodiversity developed, i.e. a line of argument on how biodiversityissues impact the financial bottom line (company performance) has been established

    Exposure to biodiversity related risks is known and these risks have been assessed at% of sites owned or operated by our company and b

    % of sites owned or operated by our company classified by the company as being exposed tobiodiversity related risks

    Local stakeholders such as local communities or conservation organizations are involved indeveloping the company's site-specific biodiversity strategy Biodiversity base line surveys and protection measures are fully incorporated into themanagement and operating procedures for the exploration and site development &

    construction phaseThe company has a commitment not to explore/mine/drill in World Heritage areas and IUCNCategory I-IV

    protected areas

    The company ensures that its activities will not lead to the extinction of IUCN listedendangered species

    The company is aiming at a net positive impact on biodiversity Biodiversity related liabilities are adequately addressed when it comes to sale or closure ofoperating sites

    Risks from indirect impacts on biodiversity are (in many cases together with localgovernments and other third parties) addressed before starting new or changing existingoperations

    None of the above statement is true for at least half of the sites (owned or operated) of ourcompany

    The company has no exposure to biodiversity related risk or opportunities. Please comment inthe comment box. Not applicable. Please provide explanations in the comment box below. Not known2.4.2 Approach Towards Biodiversity: Assurance

    Please indicate the assurance processes your company has implemented with regards to biodiversity.If notstated otherwise, tick only if the statement is true for at least half of the sites owned or operated byyour company.Please attach supporting documents.

    ASSURANCE Biodiversity management (including all of risk evaluation, site selection, impact assessment,management and monitoring) implementation is included in internal or external assurance

    process

    Operations owned or operated by our company are assessed for their impact onbiodiversity every time an event such as permit change or expansion project warrants areview of the operations' impact on biodiversity

    Stakeholders at the local level are involved in monitoring the business' significantrisks/impacts on biodiversityThe company tries to make sure that Joint Ventures implement the company's biodiversitymanagement approach as a minimum standard

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    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

    None of the above statement is true for at least half of the sites (owned or operated) ofour company

    The company has no exposure to biodiversity related risk or opportunities. Please comment inthe comment box. Not applicable. Please provide explanations in the commentbox below.

    Notknown

    2.4.3 Approach Towards Biodiversity:Reporting

    Please indicate the level of reporting your company is doing with regards to biodiversity. If notstated otherwise, tick only if the statement is true for at least half of the sites owned or operatedby your company. Please attach supporting documents.

    REPORTINGThe company publicly reports on its biodiversity strategy, its biodiversity targets and itsachievements with respect to these targets Material biodiversity risks are publicly reported

    None of the above statement is true for at least half of the sites (owned or operated) ofour company

    The company has no exposure to biodiversity related risk or opportunities. Please comment inthe comment box. Not applicable. Please provide explanations in the commentbox below.

    Notknown

    2.4.4 Impact of ProposedOperations

    How do you assess the impact of proposed projects on biodiversity? Please provide supportingdocuments.

    Integration into Environmental ImpactAssessment (EIA)

    Stakeholder consultation Verification with designated habitats under IUCN Others, please specify:

    We do not assess the impact of proposed projects on biodversity Not applicable. Please provide explanations in the comment box below. Not known2.4.5 Impact of Current Operations

    Does your company monitor and assess the impact of existing operations or investments onbiodiversity? Please provide supporting documents.

    Yes, we monitor and assess the impact of our current operations or investments and make theresults publicly available

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    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

    Yes, we monitor and assesss the impact of our current operations or investments but do notpublicly report on the results No, we do not monitor and assess the impact of our current operations or investmentson biodiversity Not applicable. Please provide explanations in the commentbox below.

    Notknown

    2.4.6Responsibility

    Is a formal system in place ensuring that recommendations derived from biodiversity impactassessments are implemented and followed up during project construction and operation? Ifso, who is accountable for implementation and follow-up within your organization?

    Yes, a formal system is in place and the accountable persons forimplementation/follow-up are:

    No formal system in place Not applicable. Please provide explanations in the comment box below. Not known2.4.7 MSA Biodiversity

    In this section we include a performance score on the Corporate Sustainability Monitoring with theobjective to verify the company's involvement and management of crisis situations that can have adamaging effect on reputation. The evaluation will be filled in by the responsible analyst of yourindustry. No additional information is required from your company. Please disregard the commentbox._ _ _ _ _ _ _ _ _ _2.5 Climate Strategy

    2.5.1 Climate Strategy - CDP Alignment

    The following questions were developed in alignment with the Carbon Disclosure Project (CDP)methodology as part of a collaboration between RobecoSAM and CDP. If you have submitted aresponse to CDP for themost recent reporting year, please indicate this here and attach your CDP questionnaire. Pleaseensure that the responses provided to the following questions are aligned with your responses tothe CDP questionnaire. Please note that this is for alignment purposes only and that this questionwill not be scored, hence the questions can be answered regardless of whether or not yourcompany provides a submission to CDP.Please note that the questions are based on the CDP framework, but not go into the same level of

    detailand do not cover all CDP questions. In addition, some aspects of the criterion are based on theRobecoSAMmethodology. This means that we ask you to answer the questions asked in the questionnaire andthat the CDPsubmission can be used as a basis for this, but that we do not require all the comments and detailswhich wereprovided to CDP.

    We have submitted a CDP response for the most recent reporting year We have not submitted a CDP response for the most recent reporting year2.5.2 Climate Change Governance

    Where is the highest level of direct responsibility for climate change within your company?

    Individual / sub-set of the board of directors or other committee appointed by the board

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    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

    Senior manager / officer, i.e. the highest person in the organization with direct responsibility forclimate change is on the senior management team, but not on the board Other manager/ officer No individual or committee with overall responsibility for climate change Not applicable. Please provide explanations in the comment box below. Not known2.5.3 Climate Change Management Incentives

    Does your company provide incentives for the management of climate change issues, includingattainment of targets?

    Yes, we do provide incentives for the management of climate change issues. Please specify typeof award:

    Monetary reward, pleasespecify:

    Recognition (non-monetary), please specify:_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

    Other non-monetary reward. Please specify:

    No, we do not provide incentives for the management of climate change issues Not applicable. Please provide explanations in the comment box below. Not known2.5.4 Climate Change Strategy

    What best describes your risk management procedures with regard to climate change risks andopportunities? Please attach supporting documents.

    Integrated into multi-disciplinary company wide risk management processes, i.e. adocumented process where climate change risks and opportunities are integrated into thecompanys centralized enterprise risk management program covering all types / sources ofrisks and opportunities

    A specific climate change risk management process, i.e. a documented process whichconsiders climate change risks and opportunities separate from other business risks andopportunities

    There are no documented processes for assessing and managing risk and opportunities fromclimate change

    Not applicable. Please provide explanations in the comment box below. Not known2.5.5 Climate Change Products

    Does the use of your company's goods and / or services directly enable greenhouse gas (GHG)emissions to be avoided or reduced?

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    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

    _ _ _ _ _

    _ _ _ _ _ _ _ _

    _ _ _ _ _ _ _ _

    _ _ _ _ _ _ _ _

    _ _ _ _ _ _ _

    Yes, our products enable GHG emissions to be avoided or reduced. Please briefly specify andindicate the share of revenues from such goods and services:Share of revenues (% of total sales):

    No, the use of our products does not directly enable GHG emissions to be avoided or reduced Not applicable. Please provide explanations in the comment box below. Not known2.5.6 Climate Strategy Impacts

    For your combined emissions reduction activities that were active in the latest reporting year,please provide the total amount of anticipated annual CO2 and cost savings from these initiatives.

    Please specify currency:

    _ _ _ _ _ _ _ _

    Total estimated annual CO2 savings:

    Total annual investment required:_ _ _ _ _ _ _ _

    Total anticipated annual cost savings:

    Average pay-backperiod:

    _ _ _ _ _ _ _ _

    We do not calculate these figures Not applicable. Please provide explanations in the comment box below. Not known2.5.7 Financial Risks of Climate Change

    Have you identified any climate change risks (current or future) that have potential to generatea substantive change in your business operations, revenue or expenditures?

    Please indicate the currency used:

    Yes, we have identified climate change related risks with potential impact. Please estimate thefinancial impact for the most significant risk from each category:Risks driven by changes in regulation:

    Brief description of the most significant risk and methods used to manage this risk:_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

    Estimated financial implications of the risk before taking action:

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    _ _ _ _ _ _

    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

    _ _ _ _ _ _

    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

    _ _ _ _ _ _

    _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _

    Average estimated time frame (in how many years):

    Estimated costs of these actions:_ _ _ _ _ _ _Risks driven by change in physical climate parameters or other climate-change related

    developments

    Brief description of the most significant risk and methods used to manage this risk:

    Estimated financial implication of the risk before taking action:_ _ _ _ _ _ _Average estimated time frame (in how many years):

    Estimated costs of these actions:_ _ _ _ _ _ _

    We have conducted an analysis of our climate change risk, but our company is not exposedto climate change risks that have the potential to generate a substantive change in businessoperations, revenue, or expenditure. Please specify:

    We have not conducted such an analysis Not applicable. Please provide explanations in the comment box below. Not known2.5.8 Financial Opportunities Arising from Climate Change

    Have you identified any climate change related opportunities (current or future) that have thepotential to generate a substantive positive change in your business operations, revenue,expenditure (i.e. opportunities driven by changes in regulation, physical, or other climate-changerelated developments)?

    Please indicate the currency used:

    _ _ _ _ _ _ _ _Yes, we have identified climate change related opportunities. Please briefly describe themost significant opportunity resulting from climate change on your business operations,

    revenue growth, or expenditures:

    Please estimate the annual financial positive implications of this opportunity:_ _ _ _ _ _ _Estimated time frame (in how many years):

    Please estimate the current annual costs associated with developing this opportunity:_ _ _ _ _ _ _

    We do not consider climate change related opportunities (current or future) to be relevant toour business, please explain why: We have not conducted an analysis of our climate change opportunities Not applicable. Please provide explanations in the comment box below.

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    Not known2.5.9 EXPOSURE: Carbon Targets

    Please indicate your company's corporate targets to reduce greenhouse gas emissions. Pleaseprovide either absolute or relative targets (or both if available).

    Absolute targets Relative targets

    Targets set No targets set Not known

    Targets set No targets set Not known

    Baseline Year

    Scope of the emissions forwhich the target is defined Scope 1

    Sum of Scope 1 andScope 2

    Not known

    Scope 1 Sum of Scope 1 and Scope 2

    Not known

    Emission of base line year intons of CO2e

    Value of intensity measure ofthe base line year(please use the comment boxbelow to indicate thedefinition of the intensitymeasure used)

    Target year

    Reduction Target aspercentage of baseline value

    Target was set in year

    We do not have any targets for GHGemissions Not applicable. Please provide explanations in the commentbox below.

    Notknown

    2.5.10 EXPOSURE: Scope 3: GHGUpstream

    As part of Scope 3 in the GHG Protocol, please indicate how your company considers GHGemissions for your company's supply chain (upstream), customers (downstream) and supportservices. Please provide supporting documents for each of the three perspectives.

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    PerspectiveSuppliers (emissions from purchasedproducts and services, excluding energypurchased which falls under Scope 2).

    Yes, we qualitatively consider emissionsYes, we quantitatively consider emissionsYes, we qualitatively and quantitativelyconsider emissions No, we do not consider these emissions Not known for suppliersIf yes, please specify and add supporting

    documents:

    Customers (emissions incurred by the useof your company's products). Yes, we qualitatively consider emissions

    Yes, we quantitatively consider emissionsYes, we qualitatively and quantitativelyconsider emissions No, we do not consider these emissions Not known for customersIf yes, please specify and add supporting

    documents:

    Support services (emissions from e.g.business travel, external logistics). Yes, we qualitatively consider emissions

    Yes, we quantitatively consider emissionsYes, we qualitatively and quantitativelyconsider emissions. No, we do not consider these emissions Not known for support servicesIf yes, please specify and add supporting

    documents:

    We do not consider Scope 3 emissions Not applicable. Please provide explanations in the comment box below. Not known2.5.11 CO2 Emissions from Operations Covered under the EU Trading Scheme

    Please complete the following table for emissions for facilities covered under the EU ETS.

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    Reporting yearAllowance

    s allocated

    2012

    Allowancespurchased

    Verified

    emissions

    (metric tonnes)

    Total net gainfrom participationin ETS (pleaseprovide negative

    figure if a netcost)

    We do not have facilities covered by the ETS Not applicable. Please provide explanations in the comment box below. Not known2.6 Electricity Generation

    2.6.1 Generation Mix

    Please indicate the generation mix of your company's electricity generation operations (in % oftotal MW installed capacity). Please also provide the projected generation mix for a specified mid-long term horizon.

    Generation Source 2012 Mid-Long Term

    ProjectionsPlease indicate foryear these figures areestimated:

    Coal

    Not applicable

    Oil

    Not applicable Nuclear

    Not applicable Natural Gas Not applicable Hydro Not applicable Wind Not applicableOther renewable(solar, wave, etc.),please specify:

    Not applicable

    Total MWinstalledcapacity

    Not applicable. Please provide explanations in the comment box below. Not known

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    2.6.2 Nuclear Power Plant Performance Indicators (UCF)

    Please indicate the following nuclear power plant performance indicators.

    Indicator 2010 2011 2012Unit Capability Factor

    Forced Loss Rate

    No nuclear power generation. Not applicable. Please provide explanations in the comment box below. Not known2.6.3 Efficiency of Generation

    Please indicate the average thermal efficiency of your company's power plants (electric andthermal output to energy input weighted by generation capacity of each plant) and explain thetrend. Also, please indicate the average age of each type of plant in your portfolio.

    2010 2011 2012 Trendexplanation

    Efficiencycoal plants(% orBTU/kWh)

    Efficiencyopen-/combined-cycle gasplants (%orBTU/kWh)

    Averageage ofplants

    Notapplicable

    Notapplicable

    Not applicable. Please provide explanations in the comment box below. Not known2.6.4 Plants' Availability

    Please indicate the average availability factor of your gas and coal plants (considering forcedand planned/ scheduled outages) for the year 2012. Please give a comment, if repowering hada substantial impact on the factor. Avg. AvailabilityFactor

    [%]

    Number of units

    Coal plants No coalplantsoperated

    Gas plants No gasplantsoperated

    Not applicable. Please provide explanations in the comment box below.

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    _ _ _ _ _ _ _ _ _

    Not known2.7 Transmission & Distribution

    2.7.1 Electricity Transmission and Distribution Losses

    Please indicate the average technical and non-technical losses of your company's electricitytransmission and distribution systems (incl. lines and substation losses). Please indicate the methodused for assessing the lossess in the comment box provided below. If your company has noexposure to gas / electricity generation & distribution, please select "not applicable" and provide anexplanation in the comment box. Transmission 2010 2011 2012 Network Length

    (in km)Distribution

    Transmission losses (in%)

    Distribution

    losses (in%)

    Please indicate the number of customers served by your distribution

    network:

    Notransmission ofelectricity

    Nodistribution ofelectricity

    Not applicable. Please provide explanations in the comment box below. Not known2.7.2 Electricity Transmission and Distribution Reliability

    Please indicate the average reliability of your electricity transmission and distribution systems. Ifyour company has no exposure to gas / electricity generation & distribution, please select "notapplicable" and provide an explanation in the comment box.

    2010 2011 2012

    Transmissionreliability (up timein%)Distribution reliability(up time in %)

    Notransmissionof electricity

    No distributionofelectricity Not applicable. Please provide explanations in the comment box below. Not known2.7.3 Gas Leakage Rate

    Please indicate the leakage rate (as % of gas throughput) in your transportation, distribution

    and storage infrastructure over the period 2010-2012. Include fugitive emissions, and emissionsdue to maintenance and accidents. Please indicate the method used to assess the leakagerates in the comment box provided below.

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    2010 2011 2012Transportation (%

    leakages)

    Distribution ( %leakages)

    Storage (%leakages)

    No gastransportation assets

    No gasdistribution assets

    No gasstorageassets

    No major exposure to gas businesses Not applicable. Please provide explanations in the comment box below. Not known2.8 Water Related Risks

    2.8.1 Exposure by Water Stressed Areas

    When considering physical water scarcity issues at a local level, please indicate what percentageof your companys production plants / sites are located in water-stressed area and whatpercentage of cost of goods sold (COGS) these amounted to in the last fiscal year. NB: Thisquestion will not be assessed in isolation, but in combination with other questions in Water-relatedRisks.

    in water-stressed areas(

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    Not applicable. Please provide explanations in the comment box below. Not known2.8.2 Water Quality by Production Plants

    Please indicate your companys 3 most sensitive production plants / sites in terms of waterquality (i.e. where water intake treatment and/or water discharge treatment is critical) and therespective key water quality parameters used (e.g TSS, TOC, TKN)

    Plant Name Location(area,country)

    IntakePlease tick andindicate mainwaterqualityparameter

    Discharge Pleasetick and indicatemain waterquality parameter

    Plant #1

    Plant #2 Plant #3

    According to our assessment, we currently have no production plants / sites which are sensitivewith regard to water quality (neither on water intake nor water discharge) Not applicable. Please provide explanations in the comment box below Not known2.8.3 Tools / Processes / Systems / Standards / Frameworks used

    Which tools / processes / management systems / standards / frameworks does your company useto achieve the following objectives:

    Objective Name of tools / management systems /standards /

    frameworks

    Report and aggregation at corporatelevel:

    Manage water risk in the supplychain:

    Track and calculate plant / site waterintensity:

    Determine virtual water content ofproducts:

    Determine virtual water exchangemapping:

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