SYSTEMS CHANGE:

CMHS TUTORING

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SYSTEMS CHANGE:

CMHS TUTORING

SYSTEMS CHANGE PROJECT:

Costa Mesa High SchoolTutoring Program

Improving Student Success

Katerina SorrellChapman University

December 2, 2013

SYSTEMS CHANGE:

CMHS TUTORING

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SYSTEMS CHANGE:

CMHS TUTORING

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Tutoring Program Background

Program Purpose

• Help those needing extra time / instruction

Program Goal

• Improve academics:assignment completion / test scores

SYSTEMS CHANGE:

CMHS TUTORING

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SYSTEMS CHANGE:

CMHS TUTORING

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Tutoring Program Description

• After school

• On campus

• Computers available

• No charge

• One-on-one

• Qualified tutors

• Serves 2 student populations

SYSTEMS CHANGE:

CMHS TUTORING

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SYSTEMS CHANGE:

CMHS TUTORING

2012-13 Tutoring Stats

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Number of students per day of the week

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CMHS TUTORING

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CMHS TUTORING

2012-13 Tutoring Stats

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Number of students PERDEPARTMENT who used tutoring services

SYSTEMS CHANGE:

CMHS TUTORING

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CMHS TUTORING

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Rationale for Project Selection

• Unsatisfactory API scores

• Upstream academic

deficiencies require

downstream counseling

• Focus on proactive /

preventive approach

SYSTEMS CHANGE:

CMHS TUTORING

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CMHS TUTORING

5-Year API Trend

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SYSTEMS CHANGE:

CMHS TUTORING

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CMHS TUTORING

5-Year Core Trend

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SYSTEMS CHANGE:

CMHS TUTORING

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CMHS TUTORING

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Research Questions

• Do the students believe tutoring has

raised grades & homework scores?

• Do the tutors believe the students

have been helped?

• What is the academic standing of

students who choose to be tutored?

• How can the program attract more

low achieving students?

SYSTEMS CHANGE:

CMHS TUTORING

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CMHS TUTORING

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Instruments & Processes

• Surveys

• Analysis of historical

& current data

• Interviews

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CMHS TUTORING

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CMHS TUTORING

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Written Survey:Users

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CMHS TUTORING

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CMHS TUTORING

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Written Survey:Non-Users

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CMHS TUTORING

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CMHS TUTORING

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Survey Results

What would attract more students?

50% say more convenient hours

– 18 of 36 surveys of non-users

SYSTEMS CHANGE:

CMHS TUTORING

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CMHS TUTORING

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Online Survey: Users

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CMHS TUTORING

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CMHS TUTORING

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OnlineSurvey

Results

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CMHS TUTORING

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CMHS TUTORING

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Survey Results

Is tutoring helping?

100% say YES

– 12 of 12 surveys of users

SYSTEMS CHANGE:

CMHS TUTORING

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CMHS TUTORING

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Online Survey: Tutors

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CMHS TUTORING

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CMHS TUTORING

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Online Survey:Tutor Results

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CMHS TUTORING

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CMHS TUTORING

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Survey Results

Is tutoring helping?

100% say YES

– 4 of 4 surveys of tutors

SYSTEMS CHANGE:

CMHS TUTORING

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CMHS TUTORING

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Preliminary Recommendations

Hours Adjustment

• Provide tutoring during tutorial period

Tutor Training

• Need feedback loop + training

Student Evaluation

• Proactive probing for weaknesses vs.

reactive “spot correction”

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CMHS TUTORING

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CMHS TUTORING

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Preliminary Recommendations

Peer Tutoring

• Community service hours

Volunteer Tutor Recruitment

• Tap local talent & resources

Tutoring Incentives

• Alternative to automatic failure

SYSTEMS CHANGE:

CMHS TUTORING

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SYSTEMS CHANGE:

CMHS TUTORING

SYSTEMS CHANGE PROJECT:

Costa Mesa High SchoolTutoring Program

Improving Student Success

Katerina SorrellChapman University

December 2, 2013