TAB Best Practices. Peer Board Top Best Practices

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  • Slide 1
  • TAB Best Practices
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  • Peer Board Top Best Practices
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  • Peer Boards A & D One-on-One/Coaching Session Before GIM/Sample Board Meeting Before GIM/Sample Board Meeting Russell Lookadoo & David McCartney
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  • Peer Board B Closing Technique Stuart Graber
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  • Peer Board C Connections Networking New Member Prospecting Martin (Marty) ONeill
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  • Peer Board E Host Financial Statement Review Don Maranca
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  • Peer Board F Closing Attitude Todd Demko & Keith Weaver Presented by Kenton Robbins
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  • Peer Board G Marketing Technique: Friends and Family George Buttacavoli Presented by Andrea Melchor
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  • Peer Board H If its not your strength, deal with it. Jeff Whittle
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  • CF Peer Board Communication is a Goal; Planning is the Vehicle Pat Dolen
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  • Top Tier Leader Specialty Trade Board (Construction) Tina Corner
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  • Member Retention Best Practices
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  • DiSC Tent Cards for Members Peter Begin
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  • DiSC Tent Cards Benefits Members gain a better understanding of the DiSC language Members have a better awareness of how best to help each other out in board meetings
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  • DiSC Tent Cards Easy-to-use template Facilitator Site Libraries Running My Business Tools Other TTI Assessments DiSC Table Tent Generator
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  • DiSC Tent Cards First screen displays very simple instructions
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  • Enter data
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  • DiSC Tent Card
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  • Calendar Year Goal Setting & Monthly Tracking Tool Boyd Liski
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  • Year Goal Setting & Monthly Tracking Review SBL - Personal Vision, Company Vision (MVV) & SWOT. Ensure KPIs are Measuring the Mission Challenge with SBL, TAB Business Vantage & other CEO Tools CSFs, DCSF, DiSC, BL Deepen KPIs throughout Company & Retest Narration Set Annual Calendar Goals Quantitatively Continually Review Results (Numbers before Emotion) & Repeat
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  • Year Goal Setting & Monthly Tracking
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  • Weekly Business Owner Blog Tom Morton
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  • Weekly Business Owner Blog Benefits Keeps my name in front of those on circulation list (about 150 regular readers) Subliminal selling of TAB proposition
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  • Weekly Business Owner Blog Topical Business related Varied Light hearted About 750 words How else to reach > 150 people a week?? Contact me ([email protected]) to add your name to the circulation [email protected]
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  • Challenging Book Reviews for Smart Executives Bill Seelig TAB San Jose/Silicon Valley
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  • Challenging Book Reviews Benefits: Capture their attention with good business stories Ignite members inquisitive nature Encourage spirited board and member dialogue Reinforce experimentation and change
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  • Challenging Book Reviews Example 1: Three Signs of a Miserable Job: A Fable For Managers by Patrick Lencioni
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  • Challenging Book Reviews Example 1: Three Signs of a Miserable Job: A Fable For Managers by Patrick Lencioni Great example of team building by gifted manager Focused work with each employee Employee collaboration and teaming Owners recognize the power of teams Helps us help owners let go!
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  • Challenging Book Reviews Example 1: Three Signs Managers Workbook Model Overview Self-Assessment for Managers Anti- Misery Worksheet for Employees
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  • Challenging Book Reviews Example 2: Six Tires, No Plan: The Impossible Journey of the Most Inspirational Leader that (Almost) Nobody Knows by Michael Rosenbaum
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  • Challenging Book Reviews Example 2: Six Tires, No Plan: The Impossible Journey Of The Most Inspirational Leader That (Almost) Nobody Knows by Michael Rosenbaum Fascinating 50 Year leadership journey Finding ones niche and building fundamentals Getting the right people on the bus Unbelievable support for store managers, employees and customers Helping owners appreciate the long haul
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  • Challenging Book Reviews Additional Readings Duck Tape Marketing: Worlds Most Practical Small Business Marketing Guide by John Jantsch Multipliers: How the Best Leaders Make Everyone Smarter by Liz Wiseman The Rare Find: Spotting Exceptional Talent Before Anyone Else by George Ander Blue Ocean Strategy: How to Create Uncontested Market Space and Make the Competition Irrelevant by W.Chan Kim & Renee Mauborgne
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  • Open Mic
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  • Generating Income from Other Sources Best Practices
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  • Entrepreneurial Operating System (EOS) Paul Detlefs
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  • Entrepreneurial Operating System (EOS) Benefits: Additional revenue Better members New members
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  • Entrepreneurial Operating System (EOS)
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  • EOS Summary Described in the book Traction (Gino Wickman) Incorporates concepts from many of the books we have TAB members read (Gerber, Covey, Collins, Lencioni, Harnish) A business operating system focused on execution, accountability, discipline 6 Components, Tools, Implementation methodology Includes many team health components/tools
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  • CREATING A PULSE VISION YOUR BUSINESS PEOPLE DATA ISSUES PROCESS TRACTION 8 Questions Shared By All Right People Right Seats Scorecard Measurables Issues List IDS Documented Followed By All Rocks Meetings Entrepreneurial Operating System (EOS)
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  • ADVANCE ONE STEP AT A TIME EVERY SESSION IS GUARANTEED THE PROCESS Entrepreneurial Operating System (EOS)
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  • Leveraging The Noise Reduction System Into New TAB Members Tim Stoll
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  • Leveraging The Noise Reduction System Strategic collaboration between LSU Continuing Education and TABMetro Baton Rouge Advantages to LSU: Something new and relevant to offer small, medium and large companies in the area A program very different from what the LSU School of Business is offering A way for LSU Continuing Education to have additional exposure to leverage for their other course offerings
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  • Leveraging The Noise Reduction System Strategic collaboration between LSU Continuing Education and TABMetro Baton Rouge Advantages to LSU: Something new and relevant to offer small, medium and large companies in the area A program very different from what the LSU School of Business is offering A way for LSU Continuing Education to have additional exposure to leverage for their other course offerings
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  • Leveraging The Noise Reduction System Strategic collaboration between LSU Continuing Education and TABMetro Baton Rouge Advantages to TABMetro Baton Rouge: Credibility of the LSU name Something new to offer existing members and prospects State funds to offset the course fee Marketing costs covered LSU sponsored lunch and learns LSU provided the venue for the training class
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  • Leveraging The Noise Reduction System Results: 1 st class with 5 Second In Commands (SICs) By Class #7: TAB introduced regularly SIC board introduced to class members and existing TAB board members of larger companies 1 st board meeting with 3 new members in July Currently marketing with LSU for 2 nd NRS class Working to fill open slots on business owner and SIC boards
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  • TTI Products: Doubling Sales of Assessments in a Flat Hiring Market Ray Brun
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  • TTI Products Assessment Sales Results Highest in 13 years Double last year Hiring still slow 29 Little Actions Review of some of the top-resulting actions More details coming in session summary document
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  • Trimetrix Case Study Kevin Armstrong
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  • Trimetrix Case Study Who: Ben from Mozambique Client: Large Exploration Co. Position: Procurement Specialist
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  • InterviewReferences Behavior Assessments
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  • Open Mic
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  • 15-Minute Break
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  • TAB Tools Best Practices
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  • TAB Business Vantage Changes Jackie Gernaey
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  • Board Websites Jackie Gernaey
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  • SBL for Emerging Entrepreneur Board Members (SBL EE) More Value for them, more money for you! Bob Dodge
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  • SBL EE Why use SBL EE? What is different? How do I use it?
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  • SBL EE: Why use it? More Members! Coaching hours! Referrals re: coaching!
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  • SBL EE: Whats different? Assigning SBL
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  • SBL EE: Whats different? 1.No Planning Team 2.Limited Segments
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  • SBL EE: How do I use it? 1.Brief your EE Board (Handout coming with session summary document Using TAB SBL geared toward EE member) a 5 page, 45 minute briefing 2.Assign SBL EE 3.Help member plan and implement in their coaching session
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  • Recording & Uploading Video to Your Satellite Site Eduardo Pinzon
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  • Open Mic
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  • Marketing Best Practices
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  • Member Acquisition Success Story Blair Koch
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  • Our GIM Process Three major events per year Telemarketing and email only 6-8 presentations Sponsor provides all food, facilities, and is integrated into our presentation Confirmation & bonding calling ESSENTIAL 70% show-up rate!!!!!
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  • Presentation Content Spend average of 5 hours developing and fine tuning our marketing message It is ALWAYS topical and ALWAYS includes something related to personal vision Presentation content stays the same Planning People Life
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  • The Show & the Results Practice, practice and more practice 98% or more RFA requests Follow-up activities Handwritten thank you notes Schedule qualification meetings & close Move cancels, no-shows to other events Set 1-on-1s Clean-up GIMs Follow-up calls from telemarketing
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  • Creating a Marketing Plan Bruce Gernaey
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  • Creating a Marketing Plan Benefit: Planning for success Take the first step in preparing your marketing calendar
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  • Creating a Marketing Plan Practice what you preach make a plan. Those who fail to plan, plan to fail. An activity calendar can help focus you for the year. Block off board meeting dates, holidays, tradeshows, school breaks, etc. that may conflict with marketing activities. Then schedule your marketing dates and activities.
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  • Establish Contact with 3 Local Business Journalists Ed Reid
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  • 3 Local Journalists Benefit: Potential PR for you and your clients
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  • 3 Local Journalists Meet regularly with key journalists I have 2 key influencers in York Understand how you/your members can help them Can include being a small business barometer Be proactive with info/stories; they need this fuel Helps credibility with prospects (I know Mr. Journo)
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  • 3 Local Journalists
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  • Generate 3 Appointments a Week Ed Reid
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  • Generate 3 Appointments a Week Benefit: Ongoing drip feed into the pipeline
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  • Generate 3 Appointments a Week Ongoing and frequent calling schedule, i.e. 2 days every month Average day generates 4 leads = 8 leads per month (top up with other marketing) 8 leads = minimum 1 new member Cost: 200 ($300) per day = 400 ($600) per month Key is understanding that the outsourced call is ONLY ONE link in chain
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  • A Potpourri of Tools Jackie Gernaey
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  • A Potpourri of Tools Add one new tool that can add value to your members TTI Assessments TAB Business Vantage Board Website ProfitCents Go-To-Market Strategies Sales and Marketing Toolkit
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  • TAB Email Marketing 2012 Update Amir Chitayat and Ronen Yaari
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  • TAB Email Marketing Update TAB 2012 Email Statistics Tips & Pointers
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  • TAB Email Marketing Update Tips from the Top
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  • TAB Email Marketing Update Invitation E-Blasts
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  • TAB Email Marketing Update TAB Results 9/30/11-Present Based on ~835 campaigns with lists > 50 2012 Deliverability97.3% Many are at >99% Update your lists. Eliminate stale old names that never opened.
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  • TAB Email Marketing Update TAB Results 9/30/11-Present Based on ~835 campaigns with lists > 50 Range 2%-70% Typically, smaller lists have much better results Subject lines 2012 Unique Opens13%
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  • TAB Email Marketing Update TAB Results 9/30/11-Present Based on ~835 campaigns with lists > 50 Good relevant and local content will increase leverage 2012 Total Opens24%
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  • TAB Email Marketing Update TAB Results 9/30/11-Present TAB Engagement Based on ~835 campaigns with lists > 50 E-Tips Read More tremendous impact on engagement leading to Satellite sites. Was < 5% 2012 Total Clickers/ Unique Openers 11.6%
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  • TAB Email Marketing Update TAB Results 9/30/11-Present TAB Engagement Results Based on ~835 campaigns with lists > 50 Low consistent unsubscribe (need to be
  • TAB Email Marketing Update Email GAP Analysis (8/2012) Based on ~835 campaigns with lists > 50
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  • TAB Email Marketing Update Subject lines that did better than average Words: Workshop, Seminar, Video, Profit, Revenue, Referral Hot topics: i.e. Social Media Workshop Breakfast on Tuesday? Are you registered?, Last change to register Increase sales, improve profitability and operate more efficiently!
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  • Personalization Try it Personalized: 17.5% Unique Opens
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  • 18% Unique Opens 26% Total Opens TAB Email Marketing Update Local Content Increases Engagement
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  • TAB Email Marketing Update Video Testimonials/Tips Work 15% Unique Opens 13.2% Total Clicks/Opens
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  • Email Summary Know your numbers Test for better results Subject lines Personalization Local content Video List cleanup TAB Email Marketing Update
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  • Value of Tips from the Top Jackie Gernaey
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  • Open Mic
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  • Electronic Check (ACH) Payments for Member Dues Peter Begin
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  • Electronic Check Payments CC fees are expensive Members dont like current EFT (TAB pulls $ out of their account) Invoicing (especially paperless) can lead to members getting behind on dues ACH is inexpensive, initiated by member (they control the push to TAB) Set it and forget it nature as opposed to act of writing a check each month