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Team-Initiated Problem Solving (TIPS) MEETING FOUNDATIONS APA Citation: Todd, A. W., Newton, J. S., Algozzine, K., Horner, R. H., & Algozzine, B. (2013). The Team I nitiated Problem Solving (TIPS II) Training Manual. Eugene, OR: University of Oregon, Educational and Community Supports. Online at www.uoecs.org . Anne Todd, Steve Newton, & Rob Horner, University of Oregon Kate Algozzine & Bob Algozzine, University of North Carolina at Charlotte Adapted/Personalized for Presentation by Chris Borgmeier, PhD [email protected] www.pbistips.pbworks.com

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Team-Initiated Problem Solving (TIPS) MEETING FOUNDATIONS. Anne Todd, Steve Newton, & Rob Horner, University of Oregon Kate Algozzine & Bob Algozzine , University of North Carolina at Charlotte. Adapted/Personalized for Presentation by Chris Borgmeier, PhD [email protected] - PowerPoint PPT Presentation

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Page 1: Team-Initiated Problem Solving (TIPS)  MEETING FOUNDATIONS

Team-Initiated Problem Solving (TIPS) MEETING FOUNDATIONS

APA Citation:Todd, A. W., Newton, J. S., Algozzine, K., Horner, R. H., & Algozzine, B. (2013). The Team I nitiated Problem Solving (TIPS II) Training Manual. Eugene, OR: University of Oregon, Educational and Community Supports. Online at www.uoecs.org .

Anne Todd, Steve Newton, & Rob Horner, University of OregonKate Algozzine & Bob Algozzine,

University of North Carolina at Charlotte Adapted/Personalized for Presentation

byChris Borgmeier, PhD

[email protected]

Page 2: Team-Initiated Problem Solving (TIPS)  MEETING FOUNDATIONS

Today’s Goals• Strengthen effective “meeting foundations”

• Build roles: facilitator, minute taker and data analyst• Electronic meeting minutes

• Practice the TIPS problem solving model• Define “problems” with precision• Define goal for resolving the problem• Build practical solutions to meet defined goal(s)• Define action plans to implement solutions & measure implementation integrity• Build action plan for evaluating the impact of implementation• Use data to make revision decisions

• Leave today ready to implement TIPS at your next meeting• Have meeting minutes to begin next meeting• A plan for coaching support• Electronic files of TIPS documents 2

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TIPS Training Activities1. Presentation of content2. Large Group Application of content with simulated data3. Team Application of content with your school’s SWIS data4. Fist of 5 Check Ins

• Using a fist of 5 (fist = low/no; 5= high/absolutely), Rate your ….• Level of understanding of the format for the day

• Purposes of Fist of 5 Check Ins• For us today:

• Check level of understanding as we progress through the content• For you with your teams/students

• Use those data for adjusting instructional time• Use those data for facilitating discussions regarding fidelity of

implementation

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Page 4: Team-Initiated Problem Solving (TIPS)  MEETING FOUNDATIONS

General Background Knowledge

• Positive Behavior Interventions and Supports (PBIS) basics• Define, Prevent, Teach, Acknowledge, Correct, Extinguish, Safety• Function-based support

• The School Wide Information System• What SWIS is• What SWIS does

• Respectful interactions with team members

• Fist of 5 Check In • Does at least one team member have a rating of a 4 or 5?

• Knowledge of • PBIS Basics• Function-based Support• SWIS

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Page 5: Team-Initiated Problem Solving (TIPS)  MEETING FOUNDATIONS

TIPS OverviewObjective:

• Be able to explain the TIPS Model to someone on your team

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People aren’t tired from solving problems – they are tired from solving the same problem over and over.

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TIPS Research 2008-2016

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TIPS Research Questions TIPS I Results

TIPS II Plan

Is TIPS something school teams already use? NoSingle CaseRCT -1

Is TIPS Training effective in the way teams work?

NoSingle CaseRCT -1

Are teams able to continue TIPS after training?

‘yes’Case Study

???Current Study

Is there evidence that using TIPS actually benefits students?

‘yes’Case Study

???Current Study

Page 8: Team-Initiated Problem Solving (TIPS)  MEETING FOUNDATIONS

DO

RA

Fou

ndat

ions

Sco

re

Newton et al., 2012:Effects of TIPS Training on Team Meeting Foundations

Pre Post/Exp0

10

20

30

40

50

60

70

80

Exp Control

N = 17 N = 17TIPS Control TIPS Control

Pre TIPS Training Post-TIPS Training

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TIPS I Study

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Pre Post/Exp0

10

20

30

40

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70

80Exp Control

N = 17 N = 17TIPS Control TIPS Con-trol

DO

RA

Tho

roug

hnes

s of D

ecis

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Mak

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Scor

e (S

impl

e)Newton et al., 2012:

Effects of TIPS Training on Team Decision-making

Pre TIPS Training Post-TIPS Training

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Page 10: Team-Initiated Problem Solving (TIPS)  MEETING FOUNDATIONS

TIPS II Study

Research Questions:• Are teams able to continue TIPS after training?• Is there evidence that using TIPS actually benefits students?

Study Participants & Schedule of Activities• 40 elementary schools using SWIS and implementing PBIS

• 20 in Oregon• 20 in North Carolina

• 10 teams in both states get TIPS Team Training August/Sept 2013• The remaining 20 teams get TIPS Team Training August/Sept 2014• All teams will be observed 5 times during the study

• Spring 2013, 2014, 2015 & Early Winter 2014, 2015• Results of the study will be available Summer 2015

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Page 11: Team-Initiated Problem Solving (TIPS)  MEETING FOUNDATIONS

Why use TIPS?

• A clear model with steps for problem solving routine• Access to the right information at the right time in the right format• A formal/ predictable process that a group of people can use to build

and implement solutions.

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Improving Decision-Making

TIPS II Training Manual (2013) www.uoecs.org

13

From

TO

PROBLEM

SOLUTION

PROBLEM SOLVING

Page 13: Team-Initiated Problem Solving (TIPS)  MEETING FOUNDATIONS

ImplementSolution withHigh Integrity

Identify Goalfor Change

Identify Problemwith

Precision

Monitor Impact ofSolution and

Compare AgainstGoal

Make SummativeEvaluationDecision

MeetingFoundations

Team-Initiated Problem Solving II(TIPS II) Model

Identify Solution and Create ImplementationPlan with Contextual

Fit

Collect and Use Data

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Page 14: Team-Initiated Problem Solving (TIPS)  MEETING FOUNDATIONS

TIPS Implementation

• TIPS Training• One full day team training with the team coach

• Two coached meetings (before, during, after)

• Team Meeting• Use of electronic meeting minute system

• Formal roles (facilitator, recorder, data analyst)

• Specific expectations (before meeting, during meeting, after meeting)

• Access and use of data

• Projected meeting minutes

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Page 15: Team-Initiated Problem Solving (TIPS)  MEETING FOUNDATIONS

Meeting Video Clip 1

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Page 16: Team-Initiated Problem Solving (TIPS)  MEETING FOUNDATIONS

TIPS Overview Fist of 5 Check In

• Objective• Be able to explain the TIPS Model to someone on your team

• Fist of 5 Check In• Using a fist of 5 (fist = low/no; 5= high/absolutely)• Rate your level of confidence in

• Understanding the purpose of the TIPS Model• Explaining the TIPS Model to your elbow partner• Explaining the TIPS Model to other teams in your school/district

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Page 17: Team-Initiated Problem Solving (TIPS)  MEETING FOUNDATIONS

Meeting Foundations

Structure of meetings lays foundation for efficiency & effectiveness

Page 18: Team-Initiated Problem Solving (TIPS)  MEETING FOUNDATIONS

Meeting FoundationsThe Structure of meetings lays foundation for efficiency & effectiveness

Objectives:• Have identified Primary and Backup people for roles• Have team meetings scheduled for the year• Have an established meeting minute form ready to use

Page 19: Team-Initiated Problem Solving (TIPS)  MEETING FOUNDATIONS

Meeting Foundations Elements

• Purpose of the team/ purpose of the meeting is clear & functional• Team agreements about meeting processes are defined• Roles & responsibilities are defined• Team member communication is efficient

• Accessibility to email, phone, meeting minutes• Annual calendar of meeting dates, times, location is determined• Electronic meeting minutes are used

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Page 20: Team-Initiated Problem Solving (TIPS)  MEETING FOUNDATIONS

Four Keys to Effective Meetings1. Organization

• Team roles, predictable meeting process, meeting minute format• Separate agenda items into three types

• Review status of previous problems• Administrative logistics• Problem Solving to determine if there are new problems

2. Data

• Access to the right information at right time in right format

3. Skills• Problems defined with precision including a goal• Comprehensive solution plans that “fit”• Evaluation measures defined & monitored• For each data source, define

• Implementation fidelity plan for each problem• Impact of solutions for each problem

• For both fidelity and impact define• the data that will be gathered • how/when those data are gathered & reported

4. Adapt Solutions in response to data

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Page 21: Team-Initiated Problem Solving (TIPS)  MEETING FOUNDATIONS

Meeting FoundationsBrief Self Assessment

In place Partially in place Not in place

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1. Start on Time2. End on time (or agree to extend and end at that time)3. Have facilitator/ minute taker/ data analyst

• Have Back Ups for each role4. Start with previous meeting minutes5. Have a public agenda format6. Next meeting scheduled7. Team members participate regularly & promptly8. Decision making authority is present during meetings9. Distribute meeting minutes within 24 hours of meeting

Page 22: Team-Initiated Problem Solving (TIPS)  MEETING FOUNDATIONS

Define roles for effective meetings

• Core roles• Facilitator• Minute taker• Data analyst• Active team member• Administrator

• Backup for each role TIPS

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Can one person serve multiple roles?

Are there other roles needed?

Typically NOT the administrator

Page 23: Team-Initiated Problem Solving (TIPS)  MEETING FOUNDATIONS

Facilitator Responsibilities• Before meeting, provides agenda items to Minute Taker

• During meeting, starts meeting on time• Determines date, time, and location of next meeting• Manages the “flow” of meeting by adhering to the agenda• Prompts team members (as necessary) with the TIPS problem-solving

“mantra”• Is active participant in meeting

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Page 24: Team-Initiated Problem Solving (TIPS)  MEETING FOUNDATIONS

Facilitator Skills• Ask questions

• 75% of what a facilitator says should be in question form• Implement group norms/agreements• Keep people on track (back on track)• Move through agenda in a timely fashion

• Need access to a clock/watch• Encourages team members to talk• Clarifies information• Asks for clarification• Acknowledges team member efforts• Ensures that the next meeting is scheduled• Delegates tasks

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Page 25: Team-Initiated Problem Solving (TIPS)  MEETING FOUNDATIONS

Data Analyst Responsibilities• Before meeting (items a-c to appear in written Data Analyst’s Report)

• Describes potential new problems with precision (What, Who, Where, When, Why)• Provides data (e.g., SWIS Big 5, Custom Reports) concerning the frequency/rate of

precisely-defined potential new problems• Provides update on previously-defined problems (i.e., precise problem statement,

goal & timeline, frequency/rate for most recently-completed calendar month, direction of change in rate since last report, relationship of change to goal)

• Distributes Data Analyst’s Report to team members• Asks Facilitator to add potential new problems to agenda for meeting

• At meeting• Leads discussion of potential new problems• Responds to team members’ questions concerning content of the Data Analyst’s

Report; produces additional data on request (e.g., additional Custom Reports)• Is active participant in meeting

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Page 26: Team-Initiated Problem Solving (TIPS)  MEETING FOUNDATIONS

Data Analyst Skills– Likes data– Fluency in navigating data set to generate custom reports– Discriminates features/labels needed for creating custom reports– Create a story from data summary

• For potential problems• Status on previously defined problems

– Prior to meetings generate data summaries for potential student problems and for previously defined student problems

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Page 27: Team-Initiated Problem Solving (TIPS)  MEETING FOUNDATIONS

A Sample Data Analyst’s Report

• Sample blank hard copy appears in your TIPS Notebook

• Electronic copy can be downloaded from www.pbistips.pbworks.com

• The report provides one way a Data Analyst can prepare team for upcoming meeting

• Use of the form is, of course, not required• Let’s take a look… TI

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Section 1: Status Report on SW Average Referrals per day per monthSection 2: Status Report on Previously Defined Problems

Section 3: Report on Potential Student Problems

Page 29: Team-Initiated Problem Solving (TIPS)  MEETING FOUNDATIONS

Minute Taker Responsibilities • Before meeting

• Collects agenda items from Facilitator• Prepares TIPS Meeting Minutes agenda form, including content from

Data Analyst’s Report, as appropriate• Prints copies of the TIPS Meeting Minutes form for each team

member, or is prepared to project form via LCD• At meeting, asks for clarification of tasks/decisions to be recorded on

TIPS Meeting Minutes form, as necessary• Is active participant in meeting• After meeting, disseminates copy of completed TIPS Meeting

Minutes form to all team members within 24 hours

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Page 30: Team-Initiated Problem Solving (TIPS)  MEETING FOUNDATIONS

Minute Taker Skills• Uses computer

• Word processer• Save files• Edit files

• Ability to listen to a discussion and paraphrase critical information in written form

• Fluent with meeting minute form

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Page 31: Team-Initiated Problem Solving (TIPS)  MEETING FOUNDATIONS

Team Member Responsibilities • Before meeting, recommends agenda items to Facilitator• At meeting, responds to agenda items and

• Analyzes/interprets data; determines whether a new problem exists• Ensures new problems are defined with precision (What, Who, Where,

When, Why) and accompanied by a Goal and Timeline• Discusses/selects solutions for new problems• For problems with existing solution actions

• Reports on implementation status (Not Started? Partially implemented? Implemented with fidelity? Stopped?

• Suggests how implementation of solution actions could be improved• Analyzes/interprets data to determine whether implemented solution

actions are working (i.e., reducing the rate/frequency of the targeted problem to Goal level)?

• Is active participant in meeting

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Page 32: Team-Initiated Problem Solving (TIPS)  MEETING FOUNDATIONS

Team Member Skills

• Willingness to listen and consider all perspectives• Use sense of humor• Mutual respect

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Page 33: Team-Initiated Problem Solving (TIPS)  MEETING FOUNDATIONS

Who is Responsible?Action Person Responsible

Reserve Room FacilitatorRecruit items for Agenda FacilitatorReview data prior to the meeting

Data Analyst

Reserve projector and computer for meeting

Minute Taker

Keep discussion focused FacilitatorRecord Topics and Decisions on agenda/minutes

Minute taker

Ensure that problems are defined with precision

Facilitator

Ensure that solutions have action plans

Facilitator

Provide “drill down” data during discussion

Data Analyst

End on time FacilitatorPrepare minutes and send to all members

Minute taker

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Page 34: Team-Initiated Problem Solving (TIPS)  MEETING FOUNDATIONS

Building Team Capacity

• Define meeting logistics• Roles & responsibilities• Meeting schedule, time, location for the academic school year• Team roster with contact information• Group agreements for operating team meetings• Access to equipment

• Previous meeting minutes• Laptop• Projector• Internet & database access

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Defining Team Membership, Meeting Schedule and Agreements

1. Inform facilitator of absence/tardy in advance

2. Avoid side talk3. Remind each other to

stay focused4. Start and end on time5. Be an active

participant

Page 36: Team-Initiated Problem Solving (TIPS)  MEETING FOUNDATIONS

Team Agreement Examples

The 3 R’sRespect

• active,• equitable,• attentive

Responsibility• completion of tasks• timeliness• positivity

Reality• do-ability• honesty

Be Respectful

• Inform facilitator of absence/tardy before meeting

• Avoid side talk• Remind each other to stay

focused• Start and end on time• Be an active participant

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Page 37: Team-Initiated Problem Solving (TIPS)  MEETING FOUNDATIONS

ImplementSolution withHigh Integrity

Identify Goalfor Change

Identify Problemwith

Precision

Monitor Impact ofSolution and

Compare AgainstGoal

Make SummativeEvaluationDecision

MeetingFoundations

Team-Initiated Problem Solving II(TIPS II) Model

Identify Solution and Create ImplementationPlan with Contextual

Fit

Collect and Use Data

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Page 38: Team-Initiated Problem Solving (TIPS)  MEETING FOUNDATIONS

Organizing for an effective problem solving conversation

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Problem

SolutionOut of Time

Use Data

A key to collective problem solving is to provide a visual context that allows everyone to follow

and contribute

Page 39: Team-Initiated Problem Solving (TIPS)  MEETING FOUNDATIONS

Using Meeting Minutes• Documentation

1. Logistics of meeting• Time, place, location, team members present• Agenda items for meeting

2. New problem statements, solutions/decisions/evaluation plan3. Previously defined problems/solutions/decisions/progress monitoring4. General administrative topics

• topic, decisions made, tasks and timelines assigned

• Reviewing Meeting minutes

• Snapshot of what happened at the previous meeting and what needs to be reviewed during the current meeting

• Visual tracking of focus topics

• Prevents side conversations• Prevents repetition • Encourages completion of tasks

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Meeting Logistics

Previously Defined Problems

Administrative/ General Information & Issues

New Problems

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Evaluation of Team Meeting (Mark your ratings with an “X”)

Our Rating

Yes No So-So

1. Was today’s meeting a good use of our time?

2. In general, did we do a good job of tracking whether we’re completing the tasks we agreed on at previous meetings?

3. In general, have we done a good job of actually completing the tasks we agreed on at previous meetings?

4. In general, are the completed tasks having the desired effects on student behavior?

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End of Meeting Brief Debrief

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Where in the Form would you place:

1. Schedule for hallway monitoring for next month

2. Too many students in the “intensive support” for literacy

3. Status of fights on playground in last month.

4. Next meeting date/time.

5. Today’s agenda

6. solutions for a new problem

Page 43: Team-Initiated Problem Solving (TIPS)  MEETING FOUNDATIONS

Where in the Form would you place:

1. Staff will complete weekly fidelity checks

2. Three students are not meeting daily CICO goal

3. Parents are not signing CICO home report

4. ORF scores are too low for third graders

5. Plan for school board report

Page 44: Team-Initiated Problem Solving (TIPS)  MEETING FOUNDATIONS

Evaluation of Team Meeting (Mark your ratings with an “X”)

Our Rating

Yes No So-So

1. Was today’s meeting a good use of our time? X

2. In general, did we do a good job of tracking whether we’re completing the tasks we agreed on at previous meetings?

X

3. In general, have we done a good job of actually completing the tasks we agreed on at previous meetings?

X

4. In general, are the completed tasks having the desired effects on student behavior? X

At end of each meeting, conduct a BRIEF assessment of the meeting by asking 4 questions

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Example

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Standard Meeting Agenda Items

• Review Agenda• Data Analyst Report• Problem Solving and Action Planning• General/Administrative Items• Reports to other teams/staff/ families/website

Review data within the first five minutes of all problem solving meetings

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Page 46: Team-Initiated Problem Solving (TIPS)  MEETING FOUNDATIONS

Meeting Foundations Activity(15 min)

Begin completing the Team Charter

• Identify primary and backup people for roles

• Define Meeting Dates, Times, Location for the 2013-2014 school year. Give information to your coach

• Add to future meeting agenda to complete the School Information/Teach Charter Form

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Role Primary BackupFacilitatorMinute TakerData Analyst

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Meeting FoundationsFist of 5 Check In

Objectives:• Have identified Primary and Backup people for roles• Have team meetings scheduled for the year• Have an established meeting minute form ready to use

• Fist of 5 Check In• Using a fist of 5 (fist = low/no; 5= high/absolutely)• Rate your level of understanding of

• Primary and backup roles• Topics needing documentation during meetings

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Page 48: Team-Initiated Problem Solving (TIPS)  MEETING FOUNDATIONS

Take a 15 minute

Break

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