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Chapter 11 1 MOTIVATION, LEADERSHIP, AND TEAMS

TEAMWORK, MOTIVATION, AND LEADERSHIPinanc/seminar/lecturenotes_ppt/… · PPT file · Web viewChapter 11 MOTIVATION, LEADERSHIP, AND TEAMS * * “The price of greatness is responsibility.”

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Page 1: TEAMWORK, MOTIVATION, AND LEADERSHIPinanc/seminar/lecturenotes_ppt/… · PPT file · Web viewChapter 11 MOTIVATION, LEADERSHIP, AND TEAMS * * “The price of greatness is responsibility.”

Chapter 11

1

MOTIVATION, LEADERSHIP, AND

TEAMS

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2

“The price of greatness is

responsibility.”Sir Winston Churchill

Page 3: TEAMWORK, MOTIVATION, AND LEADERSHIPinanc/seminar/lecturenotes_ppt/… · PPT file · Web viewChapter 11 MOTIVATION, LEADERSHIP, AND TEAMS * * “The price of greatness is responsibility.”

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OBJECTIVES

Describe what motivates team players Identify the characteristics of effective leadership

Identify leadership styles Describe ways to develop leadership skills Define a team and its function Identify the characteristics of team players Describe the elements of successful

presentations and meetings

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MOTIVATION

Motivation: an internal drive that causes people to behave in a certain way to meet a need

Motivation comes from within There are several factors that

contribute to motivation (not just monetary)

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TALK IT OUT

What motivates you at work or at school?

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MOTIVATIONMaslow in the Workplace

Physiological—Basic Wages

Safety—Job Security/Environment

Social—Informal Groups

Esteem—Recognition/Respect

Self-actualization—Expand Skills

Figure 11-1

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MOTIVATION

McClelland’s Theory of Needs Achievement Power Affiliation

Victor Vroom’s Expectancy Theory Behavior based on outcome

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MOTIVATION

Only you can motivate you Others can only provide a

motivating environment When having an nonproductive

day Use self-talk and your goals to get

back on track

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LEADERSHIP

Leadership: the process of one person guiding (influencing) one or more individuals toward a specific goal We are all leaders Leaders are not just managers and

supervisors Not all bosses are leaders

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LEADERSHIP Primary leadership styles:

Autocratic leaders: authoritarian, they make decisions on their own Democratic leaders: make decisions based upon input from others

Laissez-faire leaders: allow team members to make their own decisions without input from the leader

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TALK IT OUT

If the room was on fire, how would each type of leader direct his or her employees?

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LEADERSHIP Effective leaders display characteristics

that make them stand out Work well with others Trustworthy Ethical Focused Visionaries Excellent communication

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BECOMING A LEADER Be prepared to lead

Learn new skills Join committees Train Attend workshops Volunteer to serve on a team

Get involved in community activities

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TEAMS AND PERFORMANCE

Synergy- two or more individuals working together toward a specific effort

Teams-a group of people linked to a common purpose In a team setting, members share

accountability and responsibility

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TEAMS AND PERFORMANCE Types of Teams

Formal: developed within the formal organizational structure Functional (within a department) Cross-functional (different

departments) Informal: individuals who get

together outside the formal structure Virtual teams: function through

electronic means

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TEAMS AND PERFORMANCE Stages of Team Development

FORMING

STORMING

NORMINGPERFORMING

ADJOURNING

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TEAMS AND PERFORMANCEStages of Team Development

Forming stage: getting to know and form initial opinions about team members

Storming stage: some team members begin to have conflict with each other

Norming stage: team members accept each other and overcome the conflict

Performing stage: team works on task Adjourning stage: team completes task

and brings closure to the project

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CHARACTERISTICS OF A TEAM MEMBER

Know team goals and objectives Every activity should contribute to

team goals and objectives Team member characteristics:

Trustworthy Performer Efficient Communicator

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CHARACTERISTICS OF A TEAM MEMBER

Brainstorming: a problem-solving method that involves identifying alternatives that allow members to freely add ideas while other members withhold comments on the alternatives

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CHARACTERISTICS OF A GOOD TEAM MEMBER - Teams & Conflict

Do not make assumptions If you disagree with the team, voice

your opinion and state why If the team decides to go in a direction

other than what you wanted, respect and support the team’s decision

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CHARACTERISTICS OF A TEAM MEMBER - The Problem Member

Trust as a foundation Do not dump work on others Work around a lazy team member Team will eventually dismiss a

poor performer Address performance issues in a

respectful and diplomatic manner

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MEETINGS

A meeting is a common form of team interaction and workplace communication Types of meetings:

Informational Discussion driven Decisional Combination

Formal or informal

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MEETINGS

Meeting agenda: an outline of major topics and activities that are scheduled to be addressed during a meeting Normally distributed to all attendees prior to

the meeting Read agenda prior to meeting Notify person in charge of meeting if you

would like item placed on agenda If you are presenting, plan ahead and prepare

handouts for each attendee if necessary

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MEETINGS

Face-to-face meetings Most common Arrive early Do not sit at head of table unless invited

Meeting Chair: individual in charge of meeting

Roberts Rules of Order: a guide to running meetings (also called Parliamentary Procedure)

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TEAM PRESENATIONS

Steps to successful team presentations: Agree on the presentation goal Create a presentation outline Discuss and agree upon verbal, visual, and support

content Each member needs to take responsibility

and be accountable to each other Each member must communicate, share

duties, and behave in a respectful and professional manner