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assMutual's Information Risk Management department. Primary responsibilities include:

- authoring and designing educational handouts and documentation for use at public events and training sessions;

- developing automatically-updating MS Word 2003 templates and Web architecturefor department policies and standards;

- advising teams responsible for the content of policies and standards on user-centric design approaches for producingand presenting material on the company's intranet site;

- writing, editing, and producing the department's monthly newsletter and coordinating its accompanying photography;

- creating and updating internal department Web sites via hand-coded XHTML, CSS,and Javascript, using Vignette 7 as a Content Management System;

- creating brand-specific logos and imagery using Adobe Photoshop CS3, Illustrator CS3, and InDesign CS3;

- editing and producing quarterly trends and analysis reports pertaining to recent developments in computer security best practices;

- collaborating with subject matter experts on scope and content of documentation produced, as well as recommending edits and modifications where necessary;

- producing logical and aesthetically compelling flowcharts, process diagrams, Gant charts, reports and MS PowerPoint presentations for executive-level conferences, meetings, and symposiums;

- designing, editing, and producing MS PowerPoint presentations and visual aidsfor MassMutual's CIO and Board of Directors; and

- redesigning existing documents for optimal visual aesthetics and usability via MS Word 2003, Excel 2003, and Adobe Acrobat 8.0.

Web Designer: Solutions for Staffing/Mansfield Paper Company, West Springfield,MA (April 2008)

- Designed various opener pages for the company's products using the content management system ShopFactory Professional, XHTML, and CSS;

- Photographed merchandise with a digital camera, used the images to create newdesigns with Adobe Photoshop, and uploaded modified images to Mansfield's retail

Web sites;

- Used Macromedia Dreamweaver MX and ShopFactory CMS to prepare and upload Macromedia Flash 8.0 video to the company's Web site (including background coding needed to embed video into the page);

- Created dynamic banners for homepage using Javascript and Adobe ImageReady; and

-Used various FTP clients including Mozilla FireFTP to perform uploads of serversub-folders upon completion of updates and creation of new sites.


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Electronic Publishing Specialist: Evaluation Systems group of Pearson, Hadley,MA (April 2007-January 2008)

Updated content of corporate and recruitment Web sites for national provider ofhigh school teacher certification exams. Primary responsibilities included:

- revising test registration information, applying global design changes, and generating, posting, and QCing PDF files for user download;

- creating and editing professional, style-sheet driven pages via hand-coding with HTML/XHTML and CSS, as well as troubleshooting in Javascript and VBScript;

- performing cross-browser compatibility testing and site optimization via virtual desktop in multiple versions of MS Internet Explorer and Firefox 2.0, and utilizing Adobe Photoshop to modify Web graphics;

- creating large-scale annual testing program web site from scratch (50+ individual .asp and .htm files) by cloning existing site and updating HTML/XHTML, CSS,and graphics for the current test administration year;

- routinely uploading, testing, and reviewing sites on a beta server, copying sites to a secondary server for final QC, and alerting Network staff when material

s were ready to go live on final secure server; and- using MS Visual SourceSafe to manage site content, track/backup file versionsby date, and enhance file security and integrity.

Additional accomplishments included:

- building specialized templates for ancillary testing materials (practice exams, faculty guides, etc.) using MS Word 97;

- recommending new, automated approach for performing large-scale revisions to MS Word files that greatly increased department productivity; and

- initiating use of Adobe ARTS PDF Aerialist to detect and repair broken links in Web-based PDFs by batch-processing significant quantities of files in a shorttime frame.

Technical Writer/Editor: Custom Learning Designs, Inc., Boston, MA (September2002-June 2003)

- Designed and developed educational materials for the pharmaceutical industry in a fast-paced, deadline-drivenoffice environment using MS Word 2000.

- Created training programs for pharmaceutical sales representatives; wrote audioscripts, final examinations, and progress check questions to supplement training programs.

- Responsible for authoring clear, accessible, end-user-directed documentation describing the pathogenesis of disease and drug pathways by which disease is inhibited.

- Drafted marketing brochures outlining pharmacological treatment options, constructed storyboards summarizing the content of video presentations, and created M


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S PowerPoint 7.0 presentations.

- Performed research and information gathering to support key concepts discussedin the publications produced, including locating appropriate reference literatu

re from industry-approved Web sites and textbooks.

- Obtained and communicated project-specific facts via teleconference, in-persondiscussions with clients, and interviews with subject matter experts.

Research Assistant: Department of Microbiology, University of Massachusetts, Amherst, MA (June 2000-August 2001)

- Responsible for a National Science Foundation-funded project investigating gene regulatory networks in Halobacterium NRC-1.

- Collected, organized, and reported data via Microsoft Word 2000, Excel 2000, Adobe Illustrator 7.0, Photoshop 6.0, and PowerPoint 7.0.

- Completed a voiceover script for a molecular genetics CD-ROM tutorial aimed atfreshman-level college students during June-August, 2001.

Awards

MassMutual Service Excellence Award (2010)

W. Scott Jeffrey Award for Excellence in Professional Writing from the University of Massachusetts, Amherst (2002)

Documents

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