Ten Traits of World Class Project Managers

Ten Traits of World Class Project Managers

Ten Signs of Stellar Performance and How to Test for Them

Carl [email protected]

©Pritchard Management Associates, 2013 2

What does it take?

• What would it take to make you pay a 25% gratuity?


Truly “Stellar” Performance

• Predictive• Energized• Enthused• Knowledgeable• Honest

• Integrated• Consistent• Compliant• Repeatable• Improving

But how do you know????


Predictive Behaviors…How do you Know They Know?

• Can they find the contract/agreement?

• Do they know the players?

• Can they tell you one behavioral nuance about the parties involved?

• What’s one thing you KNOW will happen on your project in the next two months?


Energy and Enthusiasm

• Have they brought new interests, talents, approaches to bear?

• Have they been “caught” being pleasant?

• What constitutes an “appropriate” level of enthusiasm?

The FBI


Energy – Does a Shirt Motivate?

The FBI


Knowledgeable• Can they identify key

players outside their own hierarchy?

• Is there evidence they’re current in the profession (books, magazines, classes)?

• Pair off! Turn to the person next to you and identify one bit of positive information they don’t know about a fellow Adobe staffer!


WBS Task Name

1 Contract Awarded

1.1 Postaward Conference

1.2 Complete Site Survey

1.3 Provide Initial BDS orientation

1.4 Negotiate final Subcontractor terms and conditions

1.5 Complete final Confiuration and drawings

1.6 Implementation Kick-off meeting

1.7 Implmentation

1.7.1 Order Pump

1.7.2 Pump Shipment

1.7.3 Order BDS Units

1.7.4 BDS Units Shipment

1.7.5 Site Prep

1.7.5.1 Piping preparation

1.7.5.2 Beverage area preparation

1.7.5.3 Access Pad preparation

2/1

2/1

12/23 1/6 1/20 2/3 2/17 3/3 3/17 3/31 4/14 4/28 5/12December January February March April May

Diogenes


Integrated

• Promises, promises

• Do you know where Accounting got their numbers?

• What do those folks on the other side of the fence expect?


• Approach

• Language

• ThresholdsDo we speak the same language?

Can we tolerate the same risks?

Are we providing the same product consistently?

Coca-Cola is a registered trademark of the Coca-Cola Corporation

Consistency andPersonal Branding


Compliance

PMBOK3rd/4th/5th ISO 21500

Methodology Risk Metrics

LanguageDo you speak

FNL?


Repeatable

• Where’s the repository?

• What’s the incentive to use it?

• Do I reward the BORING?


Improving-Asking the Right Questions...

• Can you find the contract/agreement?

• Do you know the players?

• Can you tell me one behavioral nuance about the parties involved?

• What new approaches have you tried?

• Who is innovating on your team?

• Any new technologies/strategies that need organizational attention?

• Who’s actually smiling on your team?

• Can you identify key players outside your own hierarchy?

• What was the last new book you bought?

• What was the last new book you read?

• Is your report readable?

• Does it require explanation/interpretation?

• Could I understand your project well with less data?

• Have you ever used the product/service you’re building?

• Do you know how [insert your least favorite department here] feels about the product/service you’re building?

• What rules/guidance are we following?

• Are we creating some of our own rules?

• Are we capturing them?

• Are we sharing them with others?


Improving…one little promise

• Identify one thing that you can do tomorrow to take a clear, objective step forward in accomplishing ANY of these (that you’ll actually take the time to do)!

• How will you do it?


The Answer is not…

NEW!!IMPROVED!!!

321 Steps to ProjectManagementExcellence!!

The Answer IS...


And into the future…

Carl Pritchard

[email protected]

301-606-6519

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Ten Traits of World Class Project Managers