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THE CHANGING FACE OF RETAILING OWNING YOUR FUTURE

THE CHANGING FACE OF RETAILING

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THE CHANGING FACE OF RETAILING. OWNING YOUR FUTURE. Agenda. Retail Environment Challenges Opportunities Business fitness. Retail Environment. Australian market s oft Deflationary impacts Online shopping g rowth Cautious discretional s pending Mining boom. Challenges. - PowerPoint PPT Presentation

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Page 1: THE CHANGING FACE OF RETAILING

THE CHANGING FACE OF RETAILING

OWNING YOUR FUTURE

Page 2: THE CHANGING FACE OF RETAILING

Agenda

• Retail Environment• Challenges• Opportunities• Business fitness

Page 3: THE CHANGING FACE OF RETAILING

Retail Environment

• Australian market soft• Deflationary impacts• Online shopping growth• Cautious discretional spending• Mining boom

Page 4: THE CHANGING FACE OF RETAILING

Challenges

Operate in Remote Locations• Supply chain• Cost of doing business• Recruitment and retention• Lack of retail sqm²• Deal with seasonal impacts

Page 5: THE CHANGING FACE OF RETAILING

Challenges

Sales leakage out of region• Online shopping• National retailers targeting• Planned city shopping • Shallow product categories• Advertising/promotions

Page 6: THE CHANGING FACE OF RETAILING

Opportunities

• Captured demographics• Population growth• Place of choice/lifestyle• Mining boom impacts

Page 7: THE CHANGING FACE OF RETAILING

Opportunities

• Housing developments• Cruise ship visits• Dry season influx• Wet season activity• Retail precincts

Page 8: THE CHANGING FACE OF RETAILING

Business Fitness

Build your brand• Focus your offer• Customer service• Invest in training/development• Build customer loyalty

Page 9: THE CHANGING FACE OF RETAILING

Business Fitness

Build your brand• Be price competitive• Sqm² usage• Control your costs• Targeted promotions

Page 10: THE CHANGING FACE OF RETAILING

Business Fitness

Build your brand• Bricks and clicks strategy• Retail offer with an informative website to

draw customers back into your store

Page 11: THE CHANGING FACE OF RETAILING

Summary

• Regional growth• Effective Business Plan• Own your future

Page 12: THE CHANGING FACE OF RETAILING

Thank you