THE COMMUNICATION PROCESSChapter 2

The Communication Process.

The Communication Process Communication is transactional meaning

a process that involves exchange

The Communication Process Sender-Receiver – the person who sends

a message to someone Receiver-Sender – the person who

receives, or believes he or she has received, a message

The Communication Process Message – the information that is exchanged

between communicators Channel – the space in which the message is

transmitted Noise – anything that interferes with a message

and is usually temporary (can be internal or external)

Barrier – and obstacle that blocks communication (can be internal or external)

Feedback – one person’s observable response to another’s message

The Communication Process.

The Communication Process Messages are made up of data – made

up of those things that catch a communicator’s attention, such as objects, people, sounds, thoughts, memories, and the messages sent by others

The Communication Process Perception – the complex physical

process of taking in data through the five senses.

The Communication Process Encoding – the mental process of assigning

meaning and language to data Transmitting – the physical process of

sending verbal and nonverbal messages Acquiring – the physical process of receiver-

senders use to take in the sender’s message

Decoding – the mental process receiver-senders use to create meaning from language

The Communication Process Intrapersonal Communication – the

communication that occurs in your own mind

Self-Talk – the inner speech or mental conversations that we carry on with ourselves

The Communication Process Interpersonal Communication –

communication between two people

The Communication Process Small-Group Communication –

communication within formal informal groups or teams

The Communication Process One-to-Group Communication – involves

a speaker who seeks to inform, persuade, or motivate and audience

The Communication Process Mass Communication – the electronic or

print transmission of messages to the general public

Mass Media – outlets of communication, such as radio, television, film and print that are designed to reach large audiences