The e-Pragati Authority,e-pragati.in/wp-content/uploads/2019/06/Cloud-Platform-Result.pdf · The e-Pragati Authority, 3rd Floor, NTR Administrative, Block, Pandit Nehru Bus Station,

The e-Pragati Authority, 3rd Floor, NTR Administrative, Block, Pandit Nehru Bus Station, NH – 65, Vijayawada, Andhra Pradesh 520001 e-mail : [email protected] Website : http://www.e-pragati.in

Tender ID: 199481 Final Results

Date: 03 August 2018

“Request for Proposal (RFP) for Selection of Cloud Services Provider (CSP/MSP) to Host the e-Pragati Core Platform (ePCP) and Other Applications/Services” Ref:

1. G.O.RT.No. 54, ITE&C, dated: 12-06-2018: IT,E&C Department – e-Pragati Authority – Constitution of Procurement Committee for Selection of Cloud Services Provider – Orders – Issued.

2. RFP for “Request for Proposal (RFP) for Selection of Cloud Services Provider (CSP/MSP) to Host the e-Pragati Core Platform (ePCP) and Other Applications/Services”, Tender ID: 199481 on www.APeProcurement.ap.gov.in

3. Pre-Bid Conference held on 27.06.2018. 4. Corrigendum 1 issued on date: 02.07.2018. 5. Corrigendum 2 issued on date: 09.07.2018. 6. Corrigendum 3 issued on date: 09.07.2018. 7. Corrigendum 3 issued on date: 18.07.2018. 8. Pre-Qualification Meeting MoM: 01.08.2018

1. Summary of the Pre-Qualification Evaluation:

S.N. Mandatory Criteria Documentary Evidence Pi Data Center, Guntur ATCS, Mumbai

1 Bidder must have purchased Bid Document

Bid Document Purchase receipt issued by e-Pragati Authority.

Submitted Submitted

2

The Bidder shall furnish, as part of its Bid, an Earnest Money Deposit (EMD) of Rs. 50,00,000 (Rupees Fifty lakh only) in the form a DD in the favour of “CEO E-PRAGATI AUTHORITY AP, VIJAYAWADA” Payable at Vijayawada or bank

The EMD shall be denominated in Indian Rupees and must have validity of 90 days from Notification of Award.

Submitted Submitted

mailto:[email protected]

http://www.e-pragati.in/

http://www.apeprocurement.ap.gov.in/

Guarantee are specified in Annex A.5

3 The Bidder must have submitted the Bid Security.

The Bidder should submit Bid Security in accordance with Clause 4.1 and Clause 4.2 of this RFP.

Submitted Submitted

4

Bidder must be incorporated and registered in India under the Indian Companies Act 1956 or a Limited Liability Partnership (LLP) registered under the LLP Act, 2008 or Indian Partnership Act 1932 and should have been in operation in India for minimum of 2 financial years ending 31st March, 2017

The Bidder has to submit validity proof the following:

1 Certificate of incorporation;

2 Memorandum and Articles of Associations

3 Certificate of commencement

o Certificate consequent to change of name, if applicable

o Relevant legal document confirming the acquisition /merger, if any

4 Copy of PAN; and Copy of the Service Tax Registration

Submitted - Registration Date:

14/09/2014 - Reg. No:

U72200AP2014PTC095214 - PAN: AAHCP8334J - VAT: 37447565106 - TAN: HYDP09268A - GSTN: 37AAHCP8334J1ZZ

Submitted - Registration Date:

15/09/2012 - Reg. No:

U72900RJ2012PTC040412 - PAN: AALCA04210F - VAT: NA - TAN: JPRA06948E - GSTN: 08AALCA04210F1Z4

5

The CSP or the Data Centre facility provider where the CSP has its Cloud or the bidder should not be black listed by PSU/Central Govt./State Govt. or any other Organization or agencies in India. Also, both CSP & Data Centre facility provider should not be under any legal action for indulging in corrupt practice, fraudulent practice, coercive practice, undesirable practice or restrictive practice with any PSU/Central Govt./State Govt. or any other Organization or agencies in India.

The Bidder should submit

self- certification

confirming that Bidder has

not been black-listed by

any Government or any

governmental agency/

department Annex A.6

Submitted

(Annex A.6)

Submitted

(Annex A.6)

6

The Bids shall be submitted by only the Bidder; no consortium is allowed in this Bid

Declaration in this regard

needs to be submitted Submitted

(Declaration Submitted)

Submitted

(Declaration Submitted)

7 The bidder/OEM must have Valid copy of the

certification stating the Submitted Submitted

ISO 9001:2008 specifying requirements for a quality management system.

ISO/IEC 27001:2005 SOC 1 & SOC 2 for

complaint

location from authorized

certificate authorities. - ISO 9001:2008: valid up

to 14/09/2018

- ISO/IEC 27001:2005:

valid up to 30/10/2020

- SSAE - 18 - SOC 2 TYPE II

AUDIT

- ISO 9001:2008: valid up

to 14/09/2018

- ISO/IEC 27001:2013:

valid up to 30/10/2020

- SSAE - 18 - SOC 2 TYPE II

AUDIT

8

CSP / DCO must have a net-worth/turnover of not less than Rs. 100 Crore company in the Data Centre related services as on date of RFP.

Extracts from the audited

Balance sheet and Profit & Loss Account of the Bidder in the format prescribed in Annex A.1; OR Provisional Financial statements certified by Chartered Accountant. The turnover refers to the bidder’s firm and not the composite turnover of its subsidiaries/sister concerns etc.

Submitted

Net Worth: Rs.

62,83,20,209

(50% of original

requirement against the

G.O. for Preferential

Market)

Submitted

Turnover: Rs.

100,29,05,659

9

The CSP / DCO should have experience of provisioning Infrastructure as a Service (IaaS) on their Cloud for One government Project and One Private project in India during last 2 years ending last day of the month previous to the one in which bids are invited.

Copy of Client certificate, work order, completion certificate or extract from the contract mentioning the scope of work

Submitted Submitted

10

The bidder (if the bidder is not CSP) should have managed or managing the IT infrastructure for Data Centre / Cloud services to at least 3 clients (Private / PSU / Central Govt / State Govt. or any other Organization or agencies) in India during last 2 years ending last day of the month previous to the one in which bids are invited.

Self-Declaration along with documentary evidence

Submitted Client List:

- APCRDA - AP State Data

Center - GVSCCL - APIIC - APSDPS - Acute Informatics

Pvt. Ltd.


- Pi Data Center - Zeus Consulting

Pvt. Ltd.

11

The Data Center Operator should be a minimum of Tier IV certified and should be providing cloud services and have a Data Center located in the State of Andhra Pradesh

Relevant certificate Submitted Submitted

12

The Bidder must have on its roll at least 100 Technically qualified professionals with combinations in the following fields

System Integration

Virtualization

Security Experience in

implementing the cloud

solution as on 31-03-

2018.

Self-Certification by the authorized signatory with clear declaration of the number of staff – year wise, level/ designation wise as per the format specified in RFP.

Submitted (Form A.15)

Submitted (Form A.15)

13

DC Supplier and DR Supplier must be supplied from different CSP and Infrastructure/ managed services provider.

Agreement between DC Supplier and DR Supplier must be enclosed with Annex. Form A.1.

Submitted MoU Submitted

Submitted MoU Submitted

2. Technical Evaluation Scores: 1. ACTS, Mumbai

S.No Evaluation Criteria Point System Max Score

To be submitted Committee Input

1 Past Experiences and Organizational Strength

A No. of years in Cloud Implementation / data centre (either laaS / PaaS / SaaS)

# years of experience of bidder/OEM in Cloud Implementation /datacenter (either laaS / PaaS / SaaS) shall be evaluated: • 3 – 5 Years – 5Points; • 1 – 3 Years – 3 Points • 0 – 1 Years – 1 Points;

5

Proof of establishment with Name of the Location/Web reference/ datasheet.

Established on 12th September 2012, so Company is in business for more than 3 years.

(5 Points)

B

Experience of working on Cloud Services Projects for Government Note: Please provide work order/ testimonial /project completion certificate from client for all project

The bidder’s/OEM Solutions experience in working on Cloud / data center • >=5 Projects –3 Points; • 3 – 4 Projects –2 Points; • 1 – 2 Projects –1 Point;

3

Annex A.1 to be Filled/Web reference/ datasheet/Client Letters


- Zeus Consulting Pvt. Ltd.

(1 Point)

C Bidder’s/OEM's offerings and additional functionalities of Cloud Technologies.

Services available with CSP 1. Compute – 0.5 Points 2. Storage – 0.5 Points 3. Database – 0.5 Points 4. Networking and Content Delivery – 1 Points 5. DevOps – 0.5 Points 6. Developer Tools – 0.5 Points 7. Management Tools – 0.5 Points 8. Machine Learning – 0.25 Points 9. Analytics – 0.25 Points 10. Security, Identity and Compliance – 1 Points 11. Augmented Reality and Virtual Reality – 0.25

8 Web reference/ datasheet.

Services available with CSP 1. Compute – 0.5 Points 2. Storage – 0.5 Points 3. Database – 0.5 Points 4. Networking and Content Delivery – 1 Points 5. DevOps – 0.5 Points 6. Developer Tools – 0.5 Points 7. Management Tools – 0.5 Points 8. Machine Learning – 0.25 Points



Points 12. Application Integration – 0.5 Points 13. Customer Engagement – 0.25 Points 14. Business Productivity– 0.5 Points 15. Desktop and App Stream– 0.25 Points 16. Internet of Things– 0.25 Points 17. Mobile – 0.25 Points 18. Media Services – 0.25 Point (Refer Section 3.3)

9. Analytics – 0.25 Points 10. Security, Identity and Compliance – 1 Points 11. Augmented Reality and Virtual Reality – 0.25 Points 12. Application Integration – 0.5 Points 16. Internet of Things– 0.25 Points 17. Mobile – 0.25 Points 18. Media Services – 0.25 Point

(7 Points)

D Certification

• ISO 9001:2008 specifying requirements for a QMS – 2 Mark • ISO/IEC 27001:2015 – 2 Marks • SOC 2 for complaint – 2 Marks • ISO 20000-9 – 2 Marks

10

Please provide copy of Certification from authorized authority. Certificate should be valid at the time of evaluation.

• ISO 9001:2008 specifying requirements for a QMS – 2 Mark • ISO/IEC 27001:2015 – 0 Marks, submitted ISO/IEC 27001:2013 Old Certificate

(2 Points)

E Human Resources

The bidder should have, on its rolls, at least 50 resources with valid Cloud related experience. Bidder with maximum resources would be awarded the maximum marks. Other bidders would be awarded on a pro-rata basis. Bidders with no such resources / less than 50 such resources would be awarded 0 (Zero) marks. Valid HR certificate of bidder’s organization to be attached


Did not provide a list. (0 Points)



F

Bidder’s Experience in offerings third party market place solutions from multi vendors including Security solutions

Providing Marketplace offering virtual machine images, virtual machine extensions, APIs, applications, security firewall, Machine Learning services and data services from various vendors. • 0-100 marketplace Solutions - 0 Marks • 100-500 market place solution - 1 Marks • Above 500 market place solution - 2 Marks


Does not have tie up with Market Place providing Companies

(0 Points)

G Security Solution

1. The Cloud platform should have out of box features to Prevent, detect, and respond to threats with increased visibility into and control over the security of cloud resources. The cloud platform should provide integrated security monitoring and policy management across cloud services, helps detect threats that might otherwise go unnoticed, and works with a broad ecosystem of security solutions. 2. The Cloud platform should provide port-based firewall rules to be created in the self-service portal. 3. The Cloud platform should provide the Network security groups, alerting, reporting and role-based access controls

10 Demo or else technical note

Provided all the necessary details in their technical presentation and Committee is satisfied with services provided by ATCS, Mumbai

(10 Points)

H Location of the DC

DC should be in close proximity of e-Pragati Authority Office and to promote the preferential market for Data Centers within State of Andhra Pradesh Within Andhra Pradesh – 10 Points (Refer 3.6.8)

10

Registration Document and Address proof for presence in Andhra Pradesh.

Not registered in Andhra Pradesh (0 Points)



I Services Checklist – IP Network Monitoring and Problem Management

1. Problem monitoring and management - Points (0.5 ) 2. Threshold monitoring for n/w conditions & proactive alarm generation - Points (0.5 ) 3. Problem detection, isolation, dispatch and resolution - Points (0.5 ) 4. Router (switch) access security management - Points (0.5 ) 5. Capacity management and utilization reports upon request - Points (0.5 ) 6. Inventory database of all managed elements including device configurations - Points (0.25 ) 7. Incident records and reports - Points (0.5 ) 8. Trouble ticket generation - Points (0.25 ) 9. Engineering dispatch services - Points (0.25 ) 10. Quarterly capacity reporting - Points (0.25 ) (Refer Section 3.7.7)

4

Compliance Certificate and Supporting documents

Services Available with CSP: 1. Problem monitoring and management - Points (0.5) 2. Threshold monitoring for n/w conditions & proactive alarm generation - Points (0.5) 3. Problem detection, isolation, dispatch and resolution - Points (0.5) 4. Router (switch) access security management - Points (0.5) 5. Capacity management and utilization reports upon request - Points (0.5) 6. Incident records and reports - Points (0.5) 7. Trouble ticket generation - Points (0.25) 8. Engineering dispatch services - Points (0.25 )

(3.25 Points)

2 Technical Solution Offered

A Solution Design and Cloud Architecture

The bidder shall submit a Technical document in the proposal to the e-Pragati Authority with all the requirements to be fulfilled for ensuring smooth operations. The requirements may include:

12 A Note should be submitted

Services Available with CSP: Cloud platform architecture · Self Service provisioning by the department on emergency basis. The portal should deliver



Cloud platform architecture · Self Service provisioning by the department on emergency basis. The portal should deliver not just the provisioning of those services, but also the reporting, management and billing/chargeback associated the engagement. (3) · Automation & Orchestration – Provide detailed workflow diagrams or processes that the cloud provider uses for orchestration. The cloud provider should be able to provide you a live demonstration of their cloud management platform, ordering process, and show the orchestration workflows. (3) · Capacity Management – demonstrate the tools available for Modelling, provisioning, monitoring, maintaining and modifying capacity or performance characteristics of live workloads (2) Deployment Architecture (4) · Life Cycle Management: Demonstrate operational model for the lifecycle of cloud resources including ability to export assets (the virtual machines (OVF/OVA), network settings and storage into open formats) and to De-commission/ Archive the VM’s and Data. · Catalogue and directory Maintenance: Demonstrate the Vendor’s Cloud services catalogue and marketplace for consuming compatible third-party services. · Security Architecture

not just the provisioning of those services, but also the reporting, management and billing/chargeback associated the engagement. (3) · Automation & Orchestration – Provide detailed workflow diagrams or processes that the cloud provider uses for orchestration. The cloud provider should be able to provide you a live demonstration of their cloud management platform, ordering process, and show the orchestration workflows. (3) Deployment Architecture (4) · Life Cycle Management: Demonstrate operational model for the lifecycle of cloud resources including ability to export assets (the virtual machines (OVF/OVA), network settings and storage into open formats) and to De-commission/ Archive the VM’s and Data. · Catalogue and directory Maintenance: Demonstrate the



· Chart of Security and Operational Readiness Activities for one year · Draft Backup Plan with Restoration drill Schedule Draft Disaster Recovery Plan with Recovery drill Schedule · Business Continuity Policy Details of End of Business operations process – Transition

Vendor’s Cloud services catalogue and marketplace for consuming compatible third-party services. · Security Architecture · Chart of Security and Operational Readiness Activities for one year · Draft Backup Plan with Restoration drill Schedule Draft Disaster Recovery Plan with Recovery drill Schedule · Business Continuity Policy Details of End of Business operations process – Transition

(10 Points)

B Compliance to the proposed BOM and specification

Specification and BOM proposed in RFP 5 Compliance Letter

(5 Points)

C Necessary requirements to be met by CSP for Application Hosting Requirements

I. Basic Requirements (Points – 2) II. Service Management and provisioning (Points – 2) III. User / administrative management (Points – 1) IV. Integration (Points - 1.5) V. Datacenter facilities and network capabilities. (Points – 1) VI. Storage Services (Points – 2) VII. Computing Services (Points - 3.5) VIII. Network Services (Points – 2)

22

Service Available with CSP: I. Basic Requirements (Points – 2) II. Service Management and provisioning (Points – 2) III. User / administrative management (Points – 1) IV. Integration (Points - 1.5) V. Data Center facilities and network capabilities. (Points –



IX. Technical Support Services (Points – 1) X. DR Requirement (Points – 1) XI. Market Place Availability (Points – 1) XII. Managed Services (Pre-requisites) (Points – 2) XIII. Managed Services (Features) (Points – 4) (Refer Section 3.4 for details)

1) VI. Storage Services (Points – 2) VII. Computing Services (Points - 3.5) VIII. Network Services (Points – 2) IX. Technical Support Services (Points – 1) X. DR Requirement (Points – 1) XI. Market Place Availability (Points – 1) XII. Managed Services (Pre-requisites) (Points – 2) XIII. Managed Services (Features) (Points – 4)

(22 Points)

D Data Disposition

In case of re-alignment in the number of VMs, vCores, vRAMs or Storage, CSP has to ensure that all the Data Storage avenues for realigned VMs are backed up for 7 days and at the end of the 7th day automatically initiate the process for deep cleaning so that data cannot be recovered with any of the data recovery mechanisms.

2 Technical Demo Showed a live demo for Data Disposition

(2 Points)

3 Implementation Approach & Methodology

A Project Understanding A Brief Note should be submitted.

The proposal should address each work area in sufficient detail to demonstrate a clear understanding of the statement of work, including operations and maintenance phase. The following

3 CSP submitted a technical note and after thorough evaluation, committee found that CSP



parameters will be examined for evaluation:1. Clarity and depth of understanding of the project’s objectives, scope of work. 2. Requirements and goal set forth in the scope of work.

satisfies the requirements of the RFP.

(3 Points)

B Exit Management

Methodology for Exit Management. Following parameters shall be considered for evaluation: 1. Comprehensiveness & Completeness of plan 2. Suitability of plan to UT requirements

3

CSP submitted a technical note and after thorough evaluation, committee found that CSP satisfies the requirements of the RFP.

(3 Points)

Total 100 (73.25 Points)

2. Pi Data Center, Guntur



1 Past Experiences and Organizational Strength

A No. of years in Cloud Implementation / data centre (either laaS / PaaS / SaaS)

# years of experience of bidder/OEM in Cloud Implementation /datacenter (either laaS / PaaS / SaaS) shall be evaluated: • 3 – 5 Years – 5Points; • 1 – 3 Years – 3 Points • 0 – 1 Years – 1 Points;

5

Proof of establishment with Name of the Location/Web reference/ datasheet.

Established on 12th September 2012, so Company is in business for more than 3 years.

(5 Points)

B

Experience of working on Cloud Services Projects for Government Note: Please provide work order/ testimonial /project completion certificate from client for all project

The bidder’s/OEM Solutions experience in working on Cloud / data center • >=5 Projects –3 Points; • 3 – 4 Projects –2 Points; • 1 – 2 Projects –1 Point;

3

Annex A.1 to be Filled/Web reference/ datasheet/Client Letters

Submitted Verified Client List:

- APCRDA - Amaravati Development

Corp. Ltd. - APIIC - APSDPS

(2 Point)

C Bidder’s/OEM's offerings and additional functionalities of Cloud Technologies.

Services available with CSP 1. Compute – 0.5 Points 2. Storage – 0.5 Points 3. Database – 0.5 Points 4. Networking and Content Delivery – 1 Points 5. DevOps – 0.5 Points 6. Developer Tools – 0.5 Points 7. Management Tools – 0.5 Points 8. Machine Learning – 0.25 Points 9. Analytics – 0.25 Points 10. Security, Identity and Compliance – 1 Points 11. Augmented Reality and Virtual Reality – 0.25


Services available with CSP 1. Compute – 0.5 Points 2. Storage – 0.5 Points 3. Database – 0.5 Points 4. Networking and Content Delivery – 1 Points 5. DevOps – 0.5 Points 6. Developer Tools – 0.5 Points 7. Management Tools – 0.5 Points 8. Machine Learning – 0.25 Points



Points 12. Application Integration – 0.5 Points 13. Customer Engagement – 0.25 Points 14. Business Productivity– 0.5 Points 15. Desktop and App Stream– 0.25 Points 16. Internet of Things– 0.25 Points 17. Mobile – 0.25 Points 18. Media Services – 0.25 Point (Refer Section 3.3)

9. Analytics – 0.25 Points 10. Security, Identity and Compliance – 1 Points 11. Augmented Reality and Virtual Reality – 0.25 Points 12. Application Integration – 0.5 Points 16. Internet of Things– 0.25 Points 17. Mobile – 0.25 Points 18. Media Services – 0.25 Point

(7 Points)

D Certification

• ISO 9001:2008 specifying requirements for a QMS – 2 Mark • ISO/IEC 27001:2015 – 2 Marks • SOC 2 for complaint – 2 Marks • ISO 20000-9 – 2 Marks

10

Please provide copy of Certification from authorized authority. Certificate should be valid at the time of evaluation.

Certifications with the CSP: • ISO 9001:2013 (Latest) specifying requirements for a QMS – 2 Mark • ISO/IEC 27001:2013 (Old) – 2 Marks • SOC 2 for complaint – 2 Marks • ISO 20000-9 – 2 Marks

(6 Points)

E Human Resources

The bidder should have, on its rolls, at least 50 resources with valid Cloud related experience. Bidder with maximum resources would be awarded the maximum marks. Other bidders would be awarded on a pro-rata basis. Bidders with no such resources / less than 50 such resources would be awarded 0 (Zero) marks.


Did not provide a list. (0 Points)



Valid HR certificate of bidder’s organization to be attached

F

Bidder’s Experience in offerings third party market place solutions from multi vendors including Security solutions

Providing Marketplace offering virtual machine images, virtual machine extensions, APIs, applications, security firewall, Machine Learning services and data services from various vendors. • 0-100 marketplace Solutions - 0 Marks • 100-500 market place solution - 1 Marks • Above 500 market place solution - 2 Marks


CSP Has a tie up with Market Place providing Companies (Microsoft and AWS)

(2 Points)

G Security Solution

1. The Cloud platform should have out of box features to Prevent, detect, and respond to threats with increased visibility into and control over the security of cloud resources. The cloud platform should provide integrated security monitoring and policy management across cloud services, helps detect threats that might otherwise go unnoticed, and works with a broad ecosystem of security solutions. 2. The Cloud platform should provide port-based firewall rules to be created in the self-service portal. 3. The Cloud platform should provide the Network security groups, alerting, reporting and role-based access controls

10 Demo or else technical note

Provided all the necessary details in their technical presentation and Committee is satisfied with services provided by ATCS, Mumbai

(10 Points)

H Location of the DC

DC should be in close proximity of e-Pragati Authority Office and to promote the preferential market for Data Centers within State of Andhra Pradesh

10 Registration Document and Address proof for

Registered in Andhra Pradesh and Data Center is located at following location: Pi Data Center Pvt. Ltd.,



Within Andhra Pradesh – 10 Points (Refer 3.6.8)

presence in Andhra Pradesh.

Sy. No. 49/P, Plot No. 12, IT Park Layout, Mangalgiri, Guntur, AP - 522503

(10 Points)

I Services Checklist – IP Network Monitoring and Problem Management

1. Problem monitoring and management - Points (0.5 ) 2. Threshold monitoring for n/w conditions & proactive alarm generation - Points (0.5 ) 3. Problem detection, isolation, dispatch and resolution - Points (0.5 ) 4. Router (switch) access security management - Points (0.5 ) 5. Capacity management and utilization reports upon request - Points (0.5 ) 6. Inventory database of all managed elements including device configurations - Points (0.25 ) 7. Incident records and reports - Points (0.5 ) 8. Trouble ticket generation - Points (0.25 ) 9. Engineering dispatch services - Points (0.25 ) 10. Quarterly capacity reporting - Points (0.25 ) (Refer Section 3.7.7)

4

Compliance Certificate and Supporting documents

Services Available with CSP: 1. Problem monitoring and management - Points (0.5) 2. Threshold monitoring for n/w conditions & proactive alarm generation - Points (0.5) 3. Problem detection, isolation, dispatch and resolution - Points (0.5) 4. Router (switch) access security management - Points (0.5) 5. Capacity management and utilization reports upon request - Points (0.5) 6. Trouble ticket generation - Points (0.25) 7. Engineering dispatch services - Points (0.25 )

(3.25 Points)

2 Technical Solution Offered

A Solution Design and Cloud Architecture

The bidder shall submit a Technical document in the proposal to the e-Pragati Authority with all the requirements to be fulfilled for ensuring smooth

12 A Note should be submitted

Services Available with CSP: Cloud platform architecture · Self Service provisioning by



operations. The requirements may include: Cloud platform architecture · Self Service provisioning by the department on emergency basis. The portal should deliver not just the provisioning of those services, but also the reporting, management and billing/chargeback associated the engagement. (3) · Automation & Orchestration – Provide detailed workflow diagrams or processes that the cloud provider uses for orchestration. The cloud provider should be able to provide you a live demonstration of their cloud management platform, ordering process, and show the orchestration workflows. (3) · Capacity Management – demonstrate the tools available for Modelling, provisioning, monitoring, maintaining and modifying capacity or performance characteristics of live workloads (2) Deployment Architecture (4) · Life Cycle Management: Demonstrate operational model for the lifecycle of cloud resources including ability to export assets (the virtual machines (OVF/OVA), network settings and storage into open formats) and to De-commission/ Archive the VM’s and Data. · Catalogue and directory Maintenance: Demonstrate the Vendor’s Cloud services catalogue and marketplace for consuming compatible third-

the department on emergency basis. The portal should deliver not just the provisioning of those services, but also the reporting, management and billing/chargeback associated the engagement. (3) · Automation & Orchestration – Provide detailed workflow diagrams or processes that the cloud provider uses for orchestration. The cloud provider should be able to provide you a live demonstration of their cloud management platform, ordering process, and show the orchestration workflows. (3) · Capacity Management – demonstrate the tools available for Modelling, provisioning, monitoring, maintaining and modifying capacity or performance characteristics of live workloads (2) Deployment Architecture (4) · Life Cycle Management: Demonstrate operational model



party services. · Security Architecture · Chart of Security and Operational Readiness Activities for one year · Draft Backup Plan with Restoration drill Schedule Draft Disaster Recovery Plan with Recovery drill Schedule · Business Continuity Policy Details of End of Business operations process – Transition

for the lifecycle of cloud resources including ability to export assets (the virtual machines (OVF/OVA), network settings and storage into open formats) and to De-commission/ Archive the VM’s and Data. · Catalogue and directory Maintenance: Demonstrate the Vendor’s Cloud services catalogue and marketplace for consuming compatible third-party services. · Security Architecture · Chart of Security and Operational Readiness Activities for one year · Draft Backup Plan with Restoration drill Schedule Draft Disaster Recovery Plan with Recovery drill Schedule · Business Continuity Policy Details of End of Business operations process – Transition

(12 Points)

B Compliance to the proposed BOM and specification

Specification and BOM proposed in RFP 5 Compliance Letter

(5 Points)



C Necessary requirements to be met by CSP for Application Hosting Requirements

I. Basic Requirements (Points – 2) II. Service Management and provisioning (Points – 2) III. User / administrative management (Points – 1) IV. Integration (Points - 1.5) V. Datacenter facilities and network capabilities. (Points – 1) VI. Storage Services (Points – 2) VII. Computing Services (Points - 3.5) VIII. Network Services (Points – 2) IX. Technical Support Services (Points – 1) X. DR Requirement (Points – 1) XI. Market Place Availability (Points – 1) XII. Managed Services (Pre-requisites) (Points – 2) XIII. Managed Services (Features) (Points – 4) (Refer Section 3.4 for details)

22

Service Available with CSP: I. Basic Requirements (Points – 2) II. Service Management and provisioning (Points – 2) III. User / administrative management (Points – 1) IV. Integration (Points - 1.5) V. Data Center facilities and network capabilities. (Points – 1) VI. Storage Services (Points – 2) VII. Computing Services (Points - 3.5) VIII. Network Services (Points – 2) IX. Technical Support Services (Points – 1) X. DR Requirement (Points – 1) XI. Market Place Availability (Points – 1) XII. Managed Services (Pre-requisites) (Points – 2) XIII. Managed Services (Features) (Points – 4)

(22 Points)

D Data Disposition In case of re-alignment in the number of VMs, vCores, vRAMs or Storage, CSP has to ensure that

2 Technical Demo Showed a live demo for Data Disposition



all the Data Storage avenues for realigned VMs are backed up for 7 days and at the end of the 7th day automatically initiate the process for deep cleaning so that data cannot be recovered with any of the data recovery mechanisms.

(2 Points)

3 Implementation Approach & Methodology

A Project Understanding A Brief Note should be submitted.

The proposal should address each work area in sufficient detail to demonstrate a clear understanding of the statement of work, including operations and maintenance phase. The following parameters will be examined for evaluation:1. Clarity and depth of understanding of the project’s objectives, scope of work. 2. Requirements and goal set forth in the scope of work.

3


(3 Points)

B Exit Management

Methodology for Exit Management. Following parameters shall be considered for evaluation: 1. Comprehensiveness & Completeness of plan 2. Suitability of plan to UT requirements

3


(3 Points)

Total 100 (92.25 Points)

A. In addition to these criteria, Committee noted following points as well. a. Solution of the ATCS is a VMWare based solution and provides flexibility in Vertical and

Horizontal scaling of the Cloud Services. b. Solution of the Pi Data Center is based OpenStack and it provides more flizebility in

terms of scaling the services, vertically as well as horizontally. c. Solution of the Pi Data Center offers better integration with the Public Cloud Services

such as Microsot Azure, Amazon Web Services (AWS) and Google Cloud Services, so it provides a better solution for integration of legacy and services from other state or central government to the e-Pragati Core Platform.

d. Within 6 Months, Pi Data Center will receive MeitY Compliance Certificate and will be empanelled with Government of India.

B. Based on the technical evaluation, ATCS, Mumbai Scored (73.25 Points) and Pi Data Center, Vijayawada Scored (93.25 Points), which are more than 70 Points, required against the RFP criteria for qualifying for Commercial Proposal.

Documents

The e-Pragati Authority,e-pragati.in/wp-content/uploads/2019/06/Cloud-Platform-Result.pdf · The e-Pragati Authority, 3rd Floor, NTR Administrative, Block, Pandit Nehru Bus Station,