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©2019 PTap Advisory, LLC; All Rights Reserved 1 The Payments Institute July 21-24, 2019 • Emory University, Atlanta GA The Impact of Fintech on the Traditional Payments Participant Peter Tapling Managing Director, PTap Advisory, LLC 1 ©2019 PTap Advisory, LLC; All Rights Reserved

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Page 1: The Impact of Fintech on the Traditional Payments Participant › Events › d5811865-de4c-495… · Fintech on the Traditional Payments Participant Peter Tapling Managing Director,

©2019 PTap Advisory, LLC; All Rights Reserved1

The Payments InstituteJuly 21-24, 2019 • Emory University, Atlanta GA

The Impact ofFintech on the Traditional

Payments ParticipantPeter Tapling

Managing Director, PTap Advisory, LLC

1©2019 PTap Advisory, LLC; All Rights Reserved

Page 2: The Impact of Fintech on the Traditional Payments Participant › Events › d5811865-de4c-495… · Fintech on the Traditional Payments Participant Peter Tapling Managing Director,

©2019 PTap Advisory, LLC; All Rights Reserved2

DRAFT

Page 3: The Impact of Fintech on the Traditional Payments Participant › Events › d5811865-de4c-495… · Fintech on the Traditional Payments Participant Peter Tapling Managing Director,

©2019 PTap Advisory, LLC; All Rights Reserved3

Today’s Objective

• Avoid this …

July, 2017; Timo Elliot; https://timoelliott.com/blog/innovation-cartoons

Page 4: The Impact of Fintech on the Traditional Payments Participant › Events › d5811865-de4c-495… · Fintech on the Traditional Payments Participant Peter Tapling Managing Director,

©2019 PTap Advisory, LLC; All Rights Reserved4

Agenda

• Innovation and industry change

• Define Fintech

• Other “non bank” competitors

• Incubators

• Innovating from within

Page 5: The Impact of Fintech on the Traditional Payments Participant › Events › d5811865-de4c-495… · Fintech on the Traditional Payments Participant Peter Tapling Managing Director,

©2019 PTap Advisory, LLC; All Rights Reserved5

INNOVATION AND PAYMENTS?

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©2019 PTap Advisory, LLC; All Rights Reserved6

Source: https://www.riaa.com/u-s-sales-database/Idea to use the slide borrowed from Peter Davey

Out With The Old, In With The New

CD took 10 years to reach 50% of market

CD market share drops from a peak of 93.4% to 39% in just 3 years

Page 7: The Impact of Fintech on the Traditional Payments Participant › Events › d5811865-de4c-495… · Fintech on the Traditional Payments Participant Peter Tapling Managing Director,

©2019 PTap Advisory, LLC; All Rights Reserved7

Source: https://www.riaa.com/u-s-sales-database/Idea to use the slide borrowed from Peter Davey

But Not Always…

Some things will go away (8-tracks died out by

1984)

Others will never quite go away (LPs still available –

and growing!)

Page 8: The Impact of Fintech on the Traditional Payments Participant › Events › d5811865-de4c-495… · Fintech on the Traditional Payments Participant Peter Tapling Managing Director,

©2019 PTap Advisory, LLC; All Rights Reserved8

A Macro Backdrop

• World Economic Forum 4th Industrial Revolution research– https://www.weforum.org/agend

a/2016/01/the-fourth-industrial-revolution-what-it-means-and-how-to-respond/

– https://toplink.weforum.org/knowledge/explore

Page 9: The Impact of Fintech on the Traditional Payments Participant › Events › d5811865-de4c-495… · Fintech on the Traditional Payments Participant Peter Tapling Managing Director,

©2019 PTap Advisory, LLC; All Rights Reserved9

What is the Payment Landscape?

December 2018, Business Insider, https://www.businessinsider.com/payments-ecosystem-report

But this is really only the CARD ecosystem

Page 10: The Impact of Fintech on the Traditional Payments Participant › Events › d5811865-de4c-495… · Fintech on the Traditional Payments Participant Peter Tapling Managing Director,

©2019 PTap Advisory, LLC; All Rights Reserved10

Evolving Business Models

https://investor.firstdata.com/financial-news/2019/01-16-2019-120649159

Page 11: The Impact of Fintech on the Traditional Payments Participant › Events › d5811865-de4c-495… · Fintech on the Traditional Payments Participant Peter Tapling Managing Director,

©2019 PTap Advisory, LLC; All Rights Reserved11

And New Business Models

• Blockchain is certainly “new”

– But “traditional payment participants” seem to be all in!

July 2019; https://www.jpmorgan.com/global/news/digital-coin-payments

Page 12: The Impact of Fintech on the Traditional Payments Participant › Events › d5811865-de4c-495… · Fintech on the Traditional Payments Participant Peter Tapling Managing Director,

©2019 PTap Advisory, LLC; All Rights Reserved12

The Payments InstituteJuly 21-24, 2019 • Emory University, Atlanta GA

Pick a broken payments process…

What could you do to improve the process?

WORKSHOP

Page 13: The Impact of Fintech on the Traditional Payments Participant › Events › d5811865-de4c-495… · Fintech on the Traditional Payments Participant Peter Tapling Managing Director,

©2019 PTap Advisory, LLC; All Rights Reserved13

DEFINING FINTECH

Page 14: The Impact of Fintech on the Traditional Payments Participant › Events › d5811865-de4c-495… · Fintech on the Traditional Payments Participant Peter Tapling Managing Director,

©2019 PTap Advisory, LLC; All Rights Reserved14

What is Fintech? Financial technology, often shortened to fintech, is the technology and

innovation that aims to compete with traditional financial methods in the delivery of financial services. It is an emerging industry that uses technology to improve activities in finance. The use of smartphones for mobile banking,

investing services[3] and cryptocurrency are examples of technologies aiming to make financial services more accessible to the general public. Financial technology companies consist of both startups and established financial

institutions and technology companies trying to replace or enhance the usage of financial services provided by existing financial companies.

July 2019, https://en.wikipedia.org/wiki/Financial_technology

• What’s wrong with “traditional financial methods”? • Is there a need for financial services to be “more

accessible to the general public”?

Page 15: The Impact of Fintech on the Traditional Payments Participant › Events › d5811865-de4c-495… · Fintech on the Traditional Payments Participant Peter Tapling Managing Director,

©2019 PTap Advisory, LLC; All Rights Reserved15

BUT WAIT!!!

• The last line was:

Many existing financial institutions are implementing Fintech solutions and technologies in order to improve

and develop their services, as well as gaining an improved competitive stance.

• Does your institution/company have an innovation “function”?

Page 16: The Impact of Fintech on the Traditional Payments Participant › Events › d5811865-de4c-495… · Fintech on the Traditional Payments Participant Peter Tapling Managing Director,

©2019 PTap Advisory, LLC; All Rights Reserved16

Focus on Startups

• Many financial technology firms are startups

• Why do founders start companies?

• Opportunities exist where current needs are not being served

Page 17: The Impact of Fintech on the Traditional Payments Participant › Events › d5811865-de4c-495… · Fintech on the Traditional Payments Participant Peter Tapling Managing Director,

©2019 PTap Advisory, LLC; All Rights Reserved17

Evidently, many companies see LOTS of opportunities to fulfill unmet needs!!

July 2019, https://www.bankingtech.com/files/2017/10/Fintech-Landscape-VentureBeat.pdf

Page 18: The Impact of Fintech on the Traditional Payments Participant › Events › d5811865-de4c-495… · Fintech on the Traditional Payments Participant Peter Tapling Managing Director,

©2019 PTap Advisory, LLC; All Rights Reserved18

Startups Have Assets

• They are laser focused on solving the problem they have identified

• Small teams

• They hold the “veto rights”

• Flexible funding

• A startup has limited “guard rails”

• Broad market for whatever they build

Page 19: The Impact of Fintech on the Traditional Payments Participant › Events › d5811865-de4c-495… · Fintech on the Traditional Payments Participant Peter Tapling Managing Director,

©2019 PTap Advisory, LLC; All Rights Reserved19

FIs Have Assets

• Customers

• Business process knowledge

• Relationships

• Capital

• Resources (people, data centers, etc)

• “Whole system” knowledge

• Why doesn’t innovation happen here?

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©2019 PTap Advisory, LLC; All Rights Reserved20

Starkly Different Approaches

• Economic flexibility

– Short/long term view

• Non-linear thinking

• Willingness to fail

• Desire to change the market structure

• Feature thinking

• Market for whatever is built

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©2019 PTap Advisory, LLC; All Rights Reserved21

• “Digital Natives” may never enter a branch or visit traditional on-line (web) channels

• Mobile is not a “feature” – it is the branch of tomorrow

– Or is it the BANK of tomorrow?

• Develop mobile around a cohesive strategy for customer engagement

Building for a New Generation

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©2019 PTap Advisory, LLC; All Rights Reserved22

• Who is your customer?

– How will you engage with them?

The Prize is Large

Source: https://www.statista.com/statistics/283261/annual-expenditure-of-us-millennials/

This represents $800 BILLION in

payments of some sort!

Page 23: The Impact of Fintech on the Traditional Payments Participant › Events › d5811865-de4c-495… · Fintech on the Traditional Payments Participant Peter Tapling Managing Director,

©2019 PTap Advisory, LLC; All Rights Reserved23

The Payments InstituteJuly 21-24, 2019 • Emory University, Atlanta GA

Recent experience

List new bank services you have seen succeed and fail.

Is there a pattern?

WORKSHOP

Page 24: The Impact of Fintech on the Traditional Payments Participant › Events › d5811865-de4c-495… · Fintech on the Traditional Payments Participant Peter Tapling Managing Director,

©2019 PTap Advisory, LLC; All Rights Reserved24

• Assets

• Speed to market

• Regulatory requirements

• Risk appetite

• Brand value/risk

• Product focus

• Cost of failure

Some Ways to Compare

Page 25: The Impact of Fintech on the Traditional Payments Participant › Events › d5811865-de4c-495… · Fintech on the Traditional Payments Participant Peter Tapling Managing Director,

©2019 PTap Advisory, LLC; All Rights Reserved25

• Assets– Monetary, people, facilities, relationships

• How is the enterprise willing to use them?

• Regulatory requirements– Is the focus living within the guardrails or moving

them?

• Product focus– If you build something really useful, would you be

willing to sell it to your competitors?

Each of These Have Tentacles

Page 26: The Impact of Fintech on the Traditional Payments Participant › Events › d5811865-de4c-495… · Fintech on the Traditional Payments Participant Peter Tapling Managing Director,

©2019 PTap Advisory, LLC; All Rights Reserved26

• You don’t have to “be” a startup

• Innovation can happen at many different scales

• Fintechs can be partners, too

– Focus on services you want to offer to your highest value customers

Innovating from Within

Page 27: The Impact of Fintech on the Traditional Payments Participant › Events › d5811865-de4c-495… · Fintech on the Traditional Payments Participant Peter Tapling Managing Director,

©2019 PTap Advisory, LLC; All Rights Reserved27

Where Do You Fit?

Assets

Speed to Market

Regulatory flexibility

Risk Appetite

Page 28: The Impact of Fintech on the Traditional Payments Participant › Events › d5811865-de4c-495… · Fintech on the Traditional Payments Participant Peter Tapling Managing Director,

©2019 PTap Advisory, LLC; All Rights Reserved28

The Payments InstituteJuly 21-24, 2019 • Emory University, Atlanta GA

What is your Organizational Flexibility?

Use the last chart – Are these the right categories?

DISCUSSION

Page 29: The Impact of Fintech on the Traditional Payments Participant › Events › d5811865-de4c-495… · Fintech on the Traditional Payments Participant Peter Tapling Managing Director,

©2019 PTap Advisory, LLC; All Rights Reserved29

• Let’s focus on two areas

1. Faster payments

2. Libra

• We’ll discuss each to some depth, then see how we might innovate

Deeper Discussion

Page 30: The Impact of Fintech on the Traditional Payments Participant › Events › d5811865-de4c-495… · Fintech on the Traditional Payments Participant Peter Tapling Managing Director,

©2019 PTap Advisory, LLC; All Rights Reserved30

FASTER PAYMENTS

Page 31: The Impact of Fintech on the Traditional Payments Participant › Events › d5811865-de4c-495… · Fintech on the Traditional Payments Participant Peter Tapling Managing Director,

©2019 PTap Advisory, LLC; All Rights Reserved31

• What is a “Faster Payment”?

– Once the payment instruction is given by the sender, value is instantly available to recipient

– Payment is “safe”

– Payment is irrevocable

– First focus tends to be person-to-person, but there is no reason to limit to P2P

• Digital is central to “Faster”

“Faster” Money Movement

Page 32: The Impact of Fintech on the Traditional Payments Participant › Events › d5811865-de4c-495… · Fintech on the Traditional Payments Participant Peter Tapling Managing Director,

©2019 PTap Advisory, LLC; All Rights Reserved32

• Why “faster”?

– Better availability of value for businesses and consumers

– Modernize payments

– Macro economic value in faster movement of money

“Faster” Money Movement

“Payments Are Moving To Real-Time In Countries Around The World”

Forbes, October 5, 2017https://www.forbes.com/sites/tomgroenfeldt/2017/10/05/payments-are-moving-to-real-time-in-countries-around-the-world/#4021b7d5128d

Page 33: The Impact of Fintech on the Traditional Payments Participant › Events › d5811865-de4c-495… · Fintech on the Traditional Payments Participant Peter Tapling Managing Director,

©2019 PTap Advisory, LLC; All Rights Reserved33

• Faster Payments in the United States

– Taking a look at a few initiatives

“Faster” Money Movement

Federal Reserve

Payments Improvement Initiative

Early Warning Services

ZelleSM

The Clearing House

Real Time Payments

NACHA

Same Day ACH

Page 34: The Impact of Fintech on the Traditional Payments Participant › Events › d5811865-de4c-495… · Fintech on the Traditional Payments Participant Peter Tapling Managing Director,

©2019 PTap Advisory, LLC; All Rights Reserved34

• When will a “faster payment” just be a “payment”?

• Considerations for you digital initiatives– Clarity/certainty of sender/receiver is paramount

– Need protections against unintended payments

– Risk management cannot be back office

• Faster may not always be better

“Faster” Money Movement

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©2019 PTap Advisory, LLC; All Rights Reserved35

The Payments InstituteJuly 21-24, 2019 • Emory University, Atlanta GA

How will you expand on “Faster”?

Will your focus be business or consumer?

WORKSHOP

Page 36: The Impact of Fintech on the Traditional Payments Participant › Events › d5811865-de4c-495… · Fintech on the Traditional Payments Participant Peter Tapling Managing Director,

©2019 PTap Advisory, LLC; All Rights Reserved36

LIBRA

Page 37: The Impact of Fintech on the Traditional Payments Participant › Events › d5811865-de4c-495… · Fintech on the Traditional Payments Participant Peter Tapling Managing Director,

©2019 PTap Advisory, LLC; All Rights Reserved37

Libra is a global, digitally native, reserve-backed cryptocurrency built on the foundation of

blockchain technology. People will be able to send, receive, spend, and secure their money, enabling a

more inclusive global financial system. July 16; https://libra.org/en-US/vision/#how_it_works

• Sounds pretty much like a central bank, doesn’t it!?!

Have You Heard of Libra?

Page 38: The Impact of Fintech on the Traditional Payments Participant › Events › d5811865-de4c-495… · Fintech on the Traditional Payments Participant Peter Tapling Managing Director,

©2019 PTap Advisory, LLC; All Rights Reserved38

• No central authority

• Immutable

• Consensus

• Balanced economic incentives

What Characteristics Make Blockchain Special?

Page 39: The Impact of Fintech on the Traditional Payments Participant › Events › d5811865-de4c-495… · Fintech on the Traditional Payments Participant Peter Tapling Managing Director,

©2019 PTap Advisory, LLC; All Rights Reserved39

• A stablecoin is a cryptocurrency structured to minimize price volatility

• Generally, this is done by pegging the value of the currency to the value of an asset

– Usually a currency, but that’s not strictly necessary

Libra is a “Stablecoin”

Page 40: The Impact of Fintech on the Traditional Payments Participant › Events › d5811865-de4c-495… · Fintech on the Traditional Payments Participant Peter Tapling Managing Director,

©2019 PTap Advisory, LLC; All Rights Reserved40

Who “Owns” Libra?

• While funded by Facebook, Libra seeks to be an independent entity governed by the Libra Association

– Libra Association founding members are a who’s who of non-bank providers

Page 41: The Impact of Fintech on the Traditional Payments Participant › Events › d5811865-de4c-495… · Fintech on the Traditional Payments Participant Peter Tapling Managing Director,

©2019 PTap Advisory, LLC; All Rights Reserved41

Structure of Libra

The Currency

• The unit of currency is called Libra. The aim is to make Libra as widely accepted and as easy to use as possible to create a currency that people can use with confidence and convenience in their everyday lives.

The Reserve

• Unlike the majority of cryptocurrencies, Libra is fully backed by a reserve of real assets. A basket of currencies and assets will be held in the Libra Reserve for every Libra that is created, building trust in its intrinsic value.

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©2019 PTap Advisory, LLC; All Rights Reserved42

• It appears each of the Currency and the Reserve operate their own blockchain– The currency runs on a blockchain available to participants

to trade in Libra– The reserve operates only between “authorized resellers”

(likely the Association members at the beginning)

• The reserve operates on a separate cryptocurrency denominated in Investment Tokens– “Users of Libra do not receive a return from the reserve.”– But don’t worry…

• “Users do not need to worry about the association introducing inflation into the system or debasing the currency.”

Two Separate Blockchains

Page 43: The Impact of Fintech on the Traditional Payments Participant › Events › d5811865-de4c-495… · Fintech on the Traditional Payments Participant Peter Tapling Managing Director,

©2019 PTap Advisory, LLC; All Rights Reserved43

There is a Lot to Learn

• Beneficial characteristics

– “Universal” access

– Seemless cross border transfers

– Inexpensive small value transactions

• Challenges

– AML/KYC/CDD

– Global regulatory compliance

– Conversion to fiat

Page 44: The Impact of Fintech on the Traditional Payments Participant › Events › d5811865-de4c-495… · Fintech on the Traditional Payments Participant Peter Tapling Managing Director,

©2019 PTap Advisory, LLC; All Rights Reserved44

The Payments InstituteJuly 21-24, 2019 • Emory University, Atlanta GA

Let’s assume Libra comes to market and WORKS!

What related services could you offer to your customers?

How would you pitch this to management?

WORKSHOP

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©2019 PTap Advisory, LLC; All Rights Reserved45

• How do you bring today’s session back to your institution?

• Innovation can happen at different scale

• Must tolerate some failure

• Build on your strengths

What Do We “DO” With This?

Page 46: The Impact of Fintech on the Traditional Payments Participant › Events › d5811865-de4c-495… · Fintech on the Traditional Payments Participant Peter Tapling Managing Director,

©2019 PTap Advisory, LLC; All Rights Reserved46

• None of this relieves you of your regulatory obligations

• Regulators do want to “learn” about new technologies– But new guidance will not occur until there is

some maturity

• Stop by the “Intersection of Innovation” session!

Regulatory Considerations

Page 47: The Impact of Fintech on the Traditional Payments Participant › Events › d5811865-de4c-495… · Fintech on the Traditional Payments Participant Peter Tapling Managing Director,

©2019 PTap Advisory, LLC; All Rights Reserved47

THANK YOU!

Peter Tapling, Managing DirectorPTap Advisory, LLC

[email protected]