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price at the moment of truth How to Identify your Optimum Price An Introduction to Value Based Pricing Copyright Margin 2 2011

The Price is Right Event 1st November 2011

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Page 1: The Price is Right Event 1st November 2011

price at the moment of truth

How to Identify your Optimum Price

An Introduction to Value Based Pricing

Copyright Margin2 2011

Page 2: The Price is Right Event 1st November 2011

price at the moment of truth

Why is Pricing so important?

Those companies that ‘achieved true excellence in their price execution capabilities . . . earned operating profits 24% higher than their industry peers’

Hogan 2011

Copyright Margin2 2011

Page 3: The Price is Right Event 1st November 2011

price at the moment of truth

The moment of truth

Copyright Margin2 2011

PriceValue

The price you offer is therefore

fundamental to your customers

value calculation, it’s a moment of

truth where theory becomes practice

Every purchase is therefore a balance between the price offered and the value

delivered, there is the constant risk of losing the sale or missing out on vital profit.

In every sale, the buyer makes a

mental or physical calculation of the

value they will gain from making a

purchase

Page 4: The Price is Right Event 1st November 2011

price at the moment of truth

So, if its about ‘Value’, what does that mean?

• Its judged in unquantifiable terms

• It is judged from a range of perspectives

• It is always placed in the context of today’s sale

Copyright Margin2 2011

Page 5: The Price is Right Event 1st November 2011

price at the moment of truthCopyright Margin2 2011

Strategic Price Position

CustomerValue

Competitive Anchors

IdentifyMinimum

Price

Sales Channel

Strategic Price Positioning

Source: Hinterhuber 2010

Page 6: The Price is Right Event 1st November 2011

price at the moment of truth

Equation for Customer Value

Copyright Margin2 2011

PriceValue

Benefit

Risk

Effort

=

-

-

Page 7: The Price is Right Event 1st November 2011

price at the moment of truth

Types of Customer Benefit

Price Sensitivity

Service Level

Functional Uniqueness &ability to meet

consumer needs

Economic Commodities

with pricebased appeal

Intangible Image, brand,

unique experience

+

+

Copyright Margin2 2011

‘They saved me £10,000 in tax’

‘They processed my accounts in

2 days’

‘My friend referred them

to me’

Page 8: The Price is Right Event 1st November 2011

price at the moment of truth

Activity Value Mapping

Copyright Margin2 2011

Value

Differentiation

High

Low

Common Unique

Cost Benefit Break Even Point

Value Destroyers

Integral Features

Market Benefits

Margin Drivers

Page 9: The Price is Right Event 1st November 2011

price at the moment of truth

Page 10: The Price is Right Event 1st November 2011

price at the moment of truth

How much would you pay for this car?

Copyright Margin2 2011

Ford Focus 1.6 Zetec 2007 45,000 miles

Page 11: The Price is Right Event 1st November 2011

price at the moment of truth

This Ford Focus 1.6 Zetec 2001

with 139,000 miles is advertised for £695

Copyright Margin2 2011

How much would you pay for this Ford Focus 1.6 Zetec 2007 with 45,000 miles on the clock?

This Ford Focus 1.6 Zetec 2011

with 22 miles is advertised for £12,000

How much would you pay for this Ford Focus 1.6 Zetec 2007 with 45,000 miles on the clock?

Page 12: The Price is Right Event 1st November 2011

price at the moment of truth

How Coca Cola exploits different sales channels

2 Litre in Tesco 500ml in Coop 250ml in a Pub0

0.1

0.2

0.3

0.4

0.5

0.6

0.7

0.09

0.25

0.6

Price per 100ml

Copyright Margin2 2011

£1.78 £1.25 £1.50

Page 13: The Price is Right Event 1st November 2011

price at the moment of truth

Understand your customers customer through sales chains

Farmer Manufacturer Retailer ConsumerShopper

e.g. Food & Drink Sales Channel

Farmers Markets

Research, Marketing and Advertising

Copyright Margin2 2011

Page 14: The Price is Right Event 1st November 2011

price at the moment of truth

3 Points to Remember about Pricing

• Getting it right has a huge impact

• Its about understanding what your Customers are willing to pay

• To exploit the opportunity you need to understand your customers, competitors and channels

Copyright Margin2 2011

Page 15: The Price is Right Event 1st November 2011

price at the moment of truth

Thank you

Copyright Margin2 2011