“THE PROACTIVE WAY IS THE BEST WAY”

The world’s leader in proactive solutions and organizational recovery!

MEET OUR TEAM Matthew Johnson

President Sean Ann Kelly

Vice President Avery Gardner

Director of Public Relations Raelynn McCafferty

Communication Facilitator Bart Buschi

Expert Prescriber Pat Mineo

Crisis Management Specialist

OUR PLAN FOR HILLSBOROUGH

Long-Range Planning………..Slides 4-6Organizational Culture………..Slides 7-12

Being Proactive………..Slides 13-16A Campus Against Vandalism………..Slides 17-21

Crisis Management Plan………..Slides 22-24Celebrating Diversity………..Slides 25-32

In Conclusion………..Slides 33Any Questions? ………..Slides 34

Long-Range Planning

By Matthew Johnson

Long-Range Planning for Hillsborough

College

What is Long-Range

Planning?

•••••••••••••••••••••••

What is Forecasting?i. Future Research

Long-Range Planning for Hillsborough College

+The Delphi Technique+Three primary assessment

activities Environmental Opportunities & Risks Strategic Issues Organizational Strengths & Weaknesses

+Restoring the image

Hillsborough’s Organizational CultureBy Pat Mineo

Rituals

Myths

styleNORMS

laws

language

systemsVALUES

What To Focus On 

*In order to restore the culture & climate at Hillsborough College, focus on these

key attributes of organizational cultures:Values *Hillsborough College should focus on its core values as a whole

and reflect them upon the whole student body to establish a positive cultural atmosphere.

Heroes *Hillsborough College should be represented and personified by

only those who uphold these values and beliefs put in place by the institution and its own culture. The President and Dean are two likely candidates to play the hero role in this establishment.

What To Focus On

Rituals *Hillsborough College should celebrate diversity and

other accolades by praising those, using positive reinforcement, who participate within the college.

  

Cultural Communication *Hillsborough College should keep it’s student body

& administration informed on new ideas, issues/changes, and the overall status & progress of the school.

Achieving Excellence*In order to re-establish Hillsborough College as an excellent community, follow these

primary cultural themes:Develop a bias toward action instead of excessive planning. *This will help faculty and other organizational members at

Hillsborough College try different tactics to solve problems on a proactive scale.

Always remain close to the customer (student). *Gathering relevant information from the environment of students

about how Hillsborough College is performing as an organization (their likes/dislikes) will help keep the school on the same page and also pinpoint any issues students might have that others in the community fail to notice.

  

Emphasize autonomy and entrepreneurship. *By encouraging students and others to participate and assume responsibility

for certain activities at Hillsborough College we can build and solidify a strong, diverse, and innovative base.

Emphasize productivity through the people (community). *Create a strong, family-like atmosphere to bring Hillsborough College closer

and make students feel more safe and comfortable while also having a say when it comes to school/organizational issues.

Emphasize hands-on/value-driven organizational activities. *Encourage students and organization leaders to participate and come

up with beneficial and educational activities that will inform and open up the minds of those within the environment at Hillsborough College.

Achieving Excellence

Achieving ExcellenceStick to what you do best. *Highlight and determine the positives (what works) at Hillsborough

College and reinforce the cultural values that surround these positive activities/procedures.

 

Emphasize a simple form and lean staff. *Allow organizational members (students) at Hillsborough College to

directly contact and communicate with those in charge pertaining to the issues/needs at hand.

Demonstrate simultaneous loose and tight properties. *Hillsborough College should innovate and be flexible in times when it’s

needed but also crack down and stick to strict policies when it comes down to it.

Being Proactive

By Bart Buschi

take actionBe prepared

Think aheadreactive

Being ProactiveGathering information to plan organizational strategies

+ Participate in activities that meet upcoming problems.

+ Establish effective internal and external relationships

+ Research the relevant environment

PERFORMANCE GAPSDiscrepancies between an organization’s expectations and its actual

performance

+ Hillsborough’s view of race differs from the environment’s view of race.

+ Enrollment profile does not match the region’s demographics.

+ No events celebrating racial or gender diversity

FORWARD THINKING

+ Get feedback whenever possible.

+Negative and positive feedback provide opportunity for improvement.

+Utilize all available recourses to make

more effective decisions

Campus Against Vandalism

By Raelynn McCafferty

safety

policycameras

security

Discrimination/Vandalism Policy

Hillsborough will have a policy that states that there is a zero tolerance for all discrimination and vandalism on campus and they will have every incoming freshman sign it. “No student or faculty member at Hillsborough

college will victimize a student or faculty member because of the victim's actual or perceived race, gender, religion, sexual orientation, ethnicity, or disability: The crimes of intimidation, destruction/damage/vandalism of property, theft, simple assault or any other crime involving physical or mental abuse will not be tolerated”

CAMERAS ON CAMPUS

If we were to be granted the $10,000, we would spend $3,000 on cameras. This will give

Hillsborough 30 cameras to place indoors or outdoors on campus.

They would be placed in areas such as entrances and exits of buildings, inside auditoriums, parking lots, and educational and dorm halls on campus.

LIGHTING ON CAMPUS

We would use another $2,000 for additional lighting on campus.

This will give the campus enough light fixtures to put with every new camera, if needed. It will also be enough to light any low-lit places on campus indoor or outdoor.

Campus Police If its in the budget, Hillsborough could hire a new

night shift police officer so there is another person watching campus at night.

If another police officer is not in the budget, the local police department has agreed to have an officer drive through campus every few hours.

Crisis Management PlanBy Sean Ann Kelly

responserecovery

answersmedia

action

immediate

Crisis Management Plan A crisis management plan is a

business plan of action that is implemented quickly when a negative situation occurs. A crisis is a problem that:

1.) disrupts the way an organization conducts business

2.) attracts significant new media coverage and/or public scrutiny.

Typically, these crises have the capacity to visit negative financial, legal, political, or governmental repercussions on the company, especially if they are not dealt with in a prompt and effective manner.

Type C Error Type C Error is a combination of

poor internal and external communication.

It is a failure to effectively communicate resulting in confused

ideas about the direction of an organization.

Our example of Type C Error is a letter from Sherri, a cousin of

Trevone.

Sherri declined her acceptance to Hillsborough after the Romeo

and Juliet discrimination.

CELEBRATING DIVERSITY

By Avery Gardner

“UNITED WE STAND, DIVIDED WE FALL”

RELIGIONRACE

GENDER LANGUAGE

FOOD

CUSTOMS

THE CURRENT STUDENTS

•Remind them of their importance to the institution and express gratitude for their efforts

•Encourage them to lead the new projects that are being developed on campus

•Work with them to develop programs that they feel would benefit the entire student body

•Allow these students to speak to the public about the unfortunate events, but also how they are able to work with Hillsborough to ensure a better future for the college

FOCUSING ON THE MISSION“…We promote sound learning and education with a

religious influence so that we establish broad foundations and facilities equal to the best in the land, capable of preparing men and women from diverse backgrounds for every department of life.”

HOW DO WE ACCOMPLISH THIS?

IT STARTS WITH RECRUITMENT

Advertisements directly promoting diversity

Send minority students to recruit high school students

A special section in pamphlets and website dedicated to showing Hillsborough’s commitment to diversity

GETTING THEIR ATTENTION

“Diversity is the fabric of our commUNITY”

REINFORCING THE IMPORTANCE OF

DIVERSITY

The application essay “Hillsborough College

prides itself in celebrating diversity. What is diversity to you? In what ways have your experiences enabled you to embrace and appreciate diversity, thus allowing you to contribute to our diverse environment?”

Signing the commitment to diversity

Mandatory enrollment in diversity course

Proper participation in orientation program

CELEBRATING DIVERSITY ON CAMPUS

Office of Multicultural Affairs A department of the Student Affairs office Works to help promote diversity and different cultures Support system and first contact for students experiencing

any issues regarding prejudices/discrimination/racism Semi-Annual and Annual Multicultural fairs

Encouraged participation from students and faculty Promotes through music, speakers, dances, food, costumes,

etc. Multicultural Student Club Diversity courses Scholarships and awards

IN THE BACK OF THEIR MINDS…•Students and faculty should know that diversity is important to Hillsborough.

•Students and faculty should know that Hillsborough is on their side

•Students and faculty should know in Hillsborough they will find peers very similar and very different than people they are accustomed to.

•Students and faculty should know that they are expected to uphold and respect diversity.

Remind students and faculty by:

• E-Mails about ways to embrace diversity and the college’s successes in doing so

•Mail – pamphlets, recipes, magazines, books, etc.

•Announcements

•Required speeches and lectures

•Displays and flyers

•Challenging the campus to constantly outdo itself and push itself to recruit diverse students while reminding current students that they are a vital part of the Hillsborough family!

summary of our goals

To reinforce and uphold Hillsborough's primary mission of superior academics and diversity

To reestablish sense of community and security on-campus

To leave Hillsborough with short-term and long-term recovery

plans

To develop a clear and effective crisis management plan

To stay within the college’s budget while meeting all

aforementioned goals

To maintain Hillsborough's good name and excellence

ANY QUESTIONS?

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?? ? ?

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Thank you, Hillsborough!

+ =recovery.success.diversity.exc

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