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Themes for the ACT KM Group
(Canberra Chapter)
An introduction to the discussionCanberra, 5 February 2002
Ron Robinson
Acknowledgment and Disclaimer:IP Australia supports my participation in ACT KM Forum. However, the views expressed are my views and should not be taken to be the views of IP Australia.
Objective
• use some of my own thoughts and input from others to present a framework for the discussion - and for the themes
• promote a discussion on the themesthe ACT KM Group should work with during 2002 and beyond
ACT KM Mission(as given on Yahoo Groups)
• ActKM is a learning community dedicated to building knowledge about public sector knowledge management.
• Our ultimate aim is to be a key source of public sector knowledge management knowledge
What we have been doing
• Monthly & Special Meetings– speakers present relevant theories or case studies
• Discussion on www– requests for information and help, – discussion of issues, – postings of papers & articles
• Conferences– case studies
• Co-ordination– Convenor and helpers
Four-part Framework• Professional development
– learn about KM Methods, tools, techniques, values
• Practice development– using KM to define strategy– using KM to manage & develop knowledge resources
• Recognition– location of KM in PS Agencies– identity of practitioners
• Coordination– nurturing the ACT KM Forum
Prof. Dev - Principles & Methods (Fahey List)
• Mentoring
• Training & Development
• A Knowledge Project
• A Knowledge Repository
• Communities of Practice
• Intermediary Roles
• Storytelling
• Collaboration
• Social Network Analysis
• Scenarios
• Knowledge Mapping
• Experiments
Prof. Dev - Methods, tools & techniques
(Robinson List)• Analysis of what we
know (ASHEN etc)• Business & Competitive
Intelligence• Future Scenarios• Alliances• Organisational
Capabilities• Organisational
Development
• Communities of Contributors
• Communities of Practice
• Cultural Fit & Cultural Development
• Learning Strategies
• Change Management
• ? Technology
Practice Development
What could / should be done(Business Intelligence System)
What skills would be neededWhat information would be needed(Knowledge Management Tools )
What is being doneWhat is being improved
(Performance Reports; Improvement Projects)
What know-how existsWhat info resources are available
(Skills Framework, Info Inventory)
Process & performance
People & knowledge
Start
A) KM in Strategy Development
B) Managing Knowledge Resources - see Methods, Tools etc
Recognition
• ActKM seeks recognition of - the improvement to the work of public
sector agencies that can be obtained by the use of Knowledge Management methods, tools and techniques; and
the role Knowledge Management practitioners have in explaining the methods, tools and techniques, applying them, and in helping other people use them.
Coordination(Nurturing our Group)
• Membership
• Meeting management
• Speakers & themes
• Conferences or workshops
• Sponsorship and support
• Communication - use of Yahoo Groups
• Reporting
• Governance
Summary: Four-part Framework
• Professional development– learn about KM Methods, tools, techniques, values
• Practice development– using KM to define strategy– using KM to manage & develop knowledge
resources
• Recognition– location of KM in PS Agencies– identity of practitioners
• Coordination– nurturing the ACT KM Forum
A new mission
• ActKM is a learning community• dedicated to building knowledge about
public sector knowledge management.
• ActKM seeks recognition of - the value of using knowledge
management methods, tools and techniques; and
the role of knowledge management practitioners.
The Australian Policy Cycle
from The Australian Policy Handbook, Bridgeman & Davis
consultation
coordination
decision
implementation
evaluationidentify issues
policy analysi
s
policy instruments