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Think Ahead: Take A Knowledge Journey Dr. Nick

Think Ahead: Take A Knowledge Journey Dr. Nick Bontis

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Think Ahead: Take A Knowledge Journey Dr. Nick Bontis Associate Professor of Strategy , McMaster U. Director, Institute for Intellectual Capital Research Associate Editor, Journal of Intellectual Capital Chief Knowledge Officer, Knexa Solutions - PowerPoint PPT Presentation

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Page 1: Think Ahead:             Take A            Knowledge             Journey   Dr.  Nick Bontis

Think Ahead:

Take A

Knowledge

Journey

Dr. Nick Bontis

Associate Professor of Strategy, McMaster U. Director, Institute for Intellectual Capital Research

Associate Editor, Journal of Intellectual Capital Chief Knowledge Officer, Knexa Solutions

www.NickBontis.com [email protected]

Page 2: Think Ahead:             Take A            Knowledge             Journey   Dr.  Nick Bontis
Page 4: Think Ahead:             Take A            Knowledge             Journey   Dr.  Nick Bontis

Internet users:30 million - 1999

973 million - 2006 WTO

In 1997 home PCs passed TVs in units sold

Retail Week

Internet Usage1995 4%, 1998 25%, 2006 75%

Nielsen

IP Addresses2128 = ?ICANN

Page 5: Think Ahead:             Take A            Knowledge             Journey   Dr.  Nick Bontis

Aoccdrnig to rscheearch at Cmabrigde Uinervtisy, it deosn't mttaer in waht oredr the ltteers in a wrod are, the olny iprmoetnt tihng is taht the frist and lsat ltteer be at the rghit pclae. The rset can be a total mses and you can sitll raed it wouthit a porbelm. Tihs is bcuseae the huamn mnid deos not raed ervey lteter by istlef, but the wrod as a wlohe.

Volunteer for a Volunteer for a Reading testReading test

Page 6: Think Ahead:             Take A            Knowledge             Journey   Dr.  Nick Bontis

Training to Read Training to Read FasterFaster

YELLOW BLUE ORANGEBLACK RED GREEN

PURPLE YELLOW REDORANGE GREEN BLUE

BLUE RED PURPLEYELLOW RED GREEN

Page 7: Think Ahead:             Take A            Knowledge             Journey   Dr.  Nick Bontis

Research Research HighlightsHighlights

• IDC reports FORTUNE 500 wasted $12 billion duplicating work

• Ford reports $914 million cost savings due to KM from 1997 - 2000

• Chevron saves $650 million since 1991 due to KM• Texas Instruments saves $1 billion cumulatively

since KM program launched in 1995• 25% of Fortune 500 companies have a CKO• Business and Government KM

• Gartner Group reports– 90% of FORTUNE 500 working on KM

• World Economic Forum– 95% of CEOs feel that KM is critical to success

Page 8: Think Ahead:             Take A            Knowledge             Journey   Dr.  Nick Bontis

Multi -Multi - PerspectivesPerspectives

Accounting

Training &Development

Economics

HumanResources

OrganizationalBehaviour

Strategy

TechnologicalSystems

Marketing

Sales

Page 9: Think Ahead:             Take A            Knowledge             Journey   Dr.  Nick Bontis

5 To Do’s for 5 To Do’s for TomorrowTomorrow

1. Raise awareness about knowledge era challengesAction: Behaviours are emulated – receiver analysis

2. Treat training as an investment not a costAction: $T&D / FTE – embrace the power of “RE”

3. Attempt to recoup talent that leaves the firmAction: Implement universal exit (entry) interviews

4. Accelerate your knowledge absorption rate (µ = 200)Action: speed reading test (www.NickBontis.com)

5. Be mindful of technology investmentsAction: Reduce search costs – www.google.ca/alerts Outlook – Tools – Rules, alerts and wizards

Page 10: Think Ahead:             Take A            Knowledge             Journey   Dr.  Nick Bontis

Dr. Nick Bontis Dr. Nick Bontis Ph.D.Ph.D.

[email protected] [email protected] www.NickBontis.com www.NickBontis.com

Thank you!Thank you!

Keynotes / seminars Research / consulting www.NickBontis.com

“Fun Stuff” for test