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Timm Henderlight Visual Resume

Timm Henderlight Background and Proficiencies

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Page 1: Timm Henderlight Background and Proficiencies

Timm Henderlight Visual Resume

Page 2: Timm Henderlight Background and Proficiencies

timminc.com

Biography

Timm Henderlight is an entrepreneur, thought leader, visionary, and proven, results-driven digital marketing expert, with an extensive background in ecommerce, integrated marketing, user experience (UX), analytics, and online strategy. He has managed and/or consulted with businesses who have generated more than $1B in online sales! Timm is adept at developing digital marketing strategies for owned, earned, and paid media and conceptualizing revolutionary solutions that achieve business objectives resulting in incremental sales, brand awareness, traffic, and conversions. In 2008 Timm launched and became CEO of an online footwear retail startup company, shoezoo.com, that under his leadership was named to the prestigious Inc. 5000 list as the 103rd Fastest Growing Company. Following up on that success, Timm launched the award winning ecommerce consulting and digital marketing agency, ennovation Marketing, and was elected and served on the board of the Orange County American Marketing Association (OCAMA) as Vice-President of Programming. Most recently Timm was a General Manager/ Strategic Engagement Manager at Blue Acorn, an ecommerce software development and optimization agency, based in Charleston, SC, where his duties include consulting with customers on how to grow revenue, increase conversions, and ideating on new website features and functionalities that 'push the envelope' and 'move the needle' for clients.

Timm Henderlight [email protected] (858) 220-2488

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timminc.com

Value Proposition:

ecommerce expert leading comprehensive digital transformation strategies across owned, earned, and paid media through innovative, integrated digital marketing programs, world-class customer & user experiences (UX), ground-breaking responsive website redesigns + feature and functionality development, cutting-edge processes such as predictive intelligence, behavioral marketing, & personalization/ individualization, and extracting actionable insights from quantitative & qualitative research, data, analytics, and testing results.

Page 4: Timm Henderlight Background and Proficiencies

timminc.com

digital strategy

email marketing

information architecture (IA)

brand management

user experience (UX)

personalization

segmentation

shopper marketing

landing pages

marketing automation

conversion optimization

paid media

earned media

owned media

transformation individualizationseo

research

analytics

emerging technologies

integrated marketingpredictive intelligence

website features and functionality

responsive design

behavioral marketingwebsite design

multivariate testing

customer insights

innovation ecommerce

mobile commerce

adaptive content

Page 5: Timm Henderlight Background and Proficiencies

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103rd Overall 6th Retail Sector

Founded shoezoo.com, a pure-play internet footwear retail startup company, from conception, to launch, into a multimillion dollar business, named to the prestigious Inc. 5000 list as the 103rd fastest growing company, #6 in retail

Page 6: Timm Henderlight Background and Proficiencies

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Managed, directed, and/or consulted with clients, key accounts, and startups, including multiple Fortune 500/1000 companies, that have generated over $1

billion in online sales

$1 Billion

Page 7: Timm Henderlight Background and Proficiencies

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General Manager/ Strategic Engagement Manager May 2014 – June 2016

President, Founder, and Chief Digital Marketing Strategist May 2011 – May 2014

CEO and Co- Founder June 2007 – May 2011

Ecommerce Marketing Manager, Account Development October 2004 – May 2007

* For full details please download resume on Slide 36

Page 8: Timm Henderlight Background and Proficiencies

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General Manager/ Strategic Engagement Manager May 2014 – June 2016

senior key account ownership

executive management

Responsibilities:

digital strategy client strategy

adaptive content

predictive intelligence

analytics

user experience (UX)

personalization

individualization

P&L

conversation optimization

customer journey optimization

b2b

b2c

omni-channelresponsive website design

innovative feature & functionality

thought leadership

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President, Founder, and Chief Digital Marketing Strategist May 2011 – May 2014

president/founder

analytics

user experience (UX)

personalization

conversation optimization

brand management seo

integrated marketing

Responsibilities:

paid media earned media

owned media

staff augmentation

online strategy

responsive website designemail marketing

social media marketing

remarketing go-to-market strategy

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CEO and Co- Founder June 2007 – May 2011

Responsibilities: ceo/co-founder startup strategy executive management

P&L

organizational fiduciary responsibility

branding

vendor managementcommercial lease negotiation logistics management

website innovation

strategic vision

warehouse optimization

go-to-market strategy

multi-channel implementation

website features and functionality

marketing and web platforms

automation

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Ecommerce Marketing Manager, Account Development October 2004 – May 2007

Responsibilities: marketing manager account relationship management

key account management

best practicestraining/mentoring

digital strategy

channel conflictcause marketing

ecommerce marketing

web design

cross-functional management

quarterly business reviews (QBR)

paid advertising

banner ads partner affiliate program

Page 12: Timm Henderlight Background and Proficiencies

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Insect Lore doesn’t sell bugs, they sell LOVE by providing customers the ‘Miracle of Life’ you can hold in your hands!

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Strategized Homepage Responsive Hero Videos to immediately capture user’s attention and demonstrate how customers can interact with the product

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• Playful, whimsical design

• Full width, large detailed imagery on Product Details Page

• Ground-breaking ‘Live Insect Travel Conditions’ that allows client to visually inform customers of shipping requirements

• Curated social media ‘Butterfly Stories’ homepage feed

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Conceptualized and executive produced commercial video shoot for responsive homepage and promotional videos including: preparing the RFP,

selecting the video production company, assisting in selection of talent, identifying filming locations, directing and creative direction on set, and post-

production editing and final cut decisions

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Sports Fanzz have strong affinity and loyalty to their favorite teams, team colors and imagery evoke these emotions and customers are interested in their team’s merchandise

Page 17: Timm Henderlight Background and Proficiencies

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Personalized/individualized adaptive content based upon predictive intelligence and behavioral marketing such as buying history, segmentation, demographics data, user’s selections such as size, color, and gender, social media login and

preferences, browsing patterns, and location/IP address

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Customizable drag and drop ‘Team Selector’ adjusts website colors to match customer’s favorite team’s colors

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• Responsive design with full-width banners

• Intuitive iconographic utility navigation

• Contextual display area for trending team or player merchandise (modeled after ESPN’s crawling bottom-line)

• Omni-channel strategy

• Platform migration

• ERP integration

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People don’t just buy shoes, they buy shoes that fit

Page 21: Timm Henderlight Background and Proficiencies

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Developed design and information architecture to segment customers by gender and size and then only display shoes that fit the user

Page 22: Timm Henderlight Background and Proficiencies

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Created memorable, engaging, and unique brand experiences utilizing animal prints, rhyming, and alliterations beginning with choosing the company name and many

progressive iterations of brand vision, tag line, logo, and all digital marketing efforts

Page 23: Timm Henderlight Background and Proficiencies

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• Brand strategy & management • Digital Marketing • Email marketing • Owned, earned, & paid media strategies • Public Relations (PR) • Information Architecture (IA) • Omni-channel marketplace strategy and

integration for Amazon and eBay • Automated and dynamic related products

and SEO elements on product detail pages (PDP) based upon business rules

• Custom faceted navigation functionality for an enhanced user experience (UX)

• 'Add to Cart' functionality on category and search results pages

• Automated fraud screening segmenting orders according to business rules

• Inventory management system to import new products and create skus in Magento

• Automated order management system to process orders and print warehouse pick tickets

• International shipping integration

Page 24: Timm Henderlight Background and Proficiencies

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15-60% increases in Digital River client’s sales Year-over-Year (YOY)

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• 15% increase in conversions • 8x average ROI on fully integrated

digital marketing campaigns • 50% decrease in Customer

Acquisition Cost (CAC) • Eight (8) average position

improvement in keyword placement on Google SERP

Download Case Study

Page 26: Timm Henderlight Background and Proficiencies

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• 36% increase in year-over-year (YOY) mobile CR • 28% increase in Revenue Per Visit (RPV) • 23% growth in mobile transactions

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• 37% increase in Average Order Value (AOV)• 13% increase in Revenue Per Visit (RPV)

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• 20% increase in year-over-year (YOY) sales• 45-50% decrease in page load times

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Interviewed for November 2015 Tech Target article on how agencies prepare clients for the holidays

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Selected as 2015 Magento Imagine Conference Client Showcase Speaker

Page 32: Timm Henderlight Background and Proficiencies

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Presented ‘Data Empowerment: 7 KPIs Every ecommerce Marketer Should Be Measuring’ at the 2015 Charleston American Marketing Association (AMA) Marketing Bootcamp

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Non-Profit Board Member and Vice-President of Programming June 2013 – June 2014

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Bachelor of Business Administration Management and Marketing

Page 36: Timm Henderlight Background and Proficiencies

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Timm Henderlight [email protected]

(858) 220-2488