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8/17/2019 Tips for Effective Listening
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Efective listening
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Listening is a very importantskill
We listen to obtain information.We listen to understand.We listen for enjoyment.We listen to learn.
However, research suggests that we
remember between 25 percent and 50percent of what we hear.
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Solution: Activelistening
“ctive listening“ is ma!ing aconscious e"ort to hear not only thewords that the spea!er is saying but,
more importantly, try to understandthe complete message being sent.
#n order to do this you must payattention to the other person verycarefully.
$%. &ibberish
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Solution: Activelistening
'ou cannot allow yourself to becomedistracted by whatever else may begoing on around you, or by formingcounter arguments or (uestions.
)or can you allow yourself to get
bored, and lose focus.
ll of these contribute to a lac! of
listening and understanding.
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Tips or active
listening
*. +eep an open mind2. epeat it-. icture it
/. eect on it5. 1oncentrate purposefully. 3a!e notes
$%. iddles
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Keep an open mind
4isten without judging the other person ormentally criticiing the things they tell you.s soon as you indulge in judgmental
bemusements, you6ve compromised youre"ectiveness as a listener.
4isten without jumping to conclusions.
emember that the spea!er is usinglanguage to represent the thoughts andfeelings inside their brain. 'ou don6t !nowwhat those thoughts and feelings are and the
only way you6ll 7nd out is by listening.
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Repeat it
#f you8re 7nding it particularlydi9cult to concentrate on whatsomeone is saying, try repeatingtheir words mentally as they saythem : this will reinforce theirmessage and help you stay focused.
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Picture it
llow your mind to create a mental
model of the information beingcommunicated. Whether a literal
picture, or an arrangement ofabstract concepts, your brain will dothe necessary wor! if you stay
focused, with senses fully alert.
$%. ;amily
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Reect on it
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oncentratepurposeully
When listening for long stretches,concentrate on, and remember, !ey
words and phrases.
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Take notes
>on6t attempt to write everything down.focus on the !ey ideas or main points.
Write clearly enough that you can
understand your writing later.1ircle or highlight the most important
points.