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Top 5 Things You Need to Know to Keep Your Electronic Documents Legal and Secure July 16, 2013

Top 5 Things You Need to Know to Keep Your Electronic ...€¦ · Top 5 Things You Need to Know to Keep Your Electronic Documents Legal and Secure . July 16, 2013 . Presenters . DOCUSIGN

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Page 1: Top 5 Things You Need to Know to Keep Your Electronic ...€¦ · Top 5 Things You Need to Know to Keep Your Electronic Documents Legal and Secure . July 16, 2013 . Presenters . DOCUSIGN

Top 5 Things You Need to Know to Keep Your

Electronic Documents Legal and Secure July 16, 2013

Page 2: Top 5 Things You Need to Know to Keep Your Electronic ...€¦ · Top 5 Things You Need to Know to Keep Your Electronic Documents Legal and Secure . July 16, 2013 . Presenters . DOCUSIGN

Presenters

DOCUSIGN CONFIDENTIAL 2

Miles Kelly Sr. Director, Industry

Marketing DocuSign

Steve Bisbee CEO

eOriginal

Margo Tank Partner

BuckleySandler LLP

Page 3: Top 5 Things You Need to Know to Keep Your Electronic ...€¦ · Top 5 Things You Need to Know to Keep Your Electronic Documents Legal and Secure . July 16, 2013 . Presenters . DOCUSIGN

Top 5 Things You Need to Know

1. Know the law

2. Require the highest level of security in your document ecosystem

3. Understand electronic chattel paper

4. Understand eTransaction management

5. Implementation best practices

DOCUSIGN CONFIDENTIAL 3

Page 4: Top 5 Things You Need to Know to Keep Your Electronic ...€¦ · Top 5 Things You Need to Know to Keep Your Electronic Documents Legal and Secure . July 16, 2013 . Presenters . DOCUSIGN

1960s Mainframe Computing

1970s Mini

Computing

1980s Client / Server

Computing

1990s Cloud

Computing

2000s Social

Networking

2010s Mobile

Computing

Next Step

Fully Digital Financial Services

About DocuSign Vision

Empower organizations to “keep business digital.”

with DocuSign eSignature Transaction Management Solutions

Everyone’s Mobile

Transactions Growing

Consumers Digital

Digitally anytime, any place, any device.

Leveraging Key Trends

2009 2010 2011 2012 2013

Exponential Growth

Next Major Step in Productivity

DOCUSIGN CONFIDENTIAL 4

Page 5: Top 5 Things You Need to Know to Keep Your Electronic ...€¦ · Top 5 Things You Need to Know to Keep Your Electronic Documents Legal and Secure . July 16, 2013 . Presenters . DOCUSIGN

More than 37M users growing to 60M

More than 63,000 users a day

Up to 5M pages a day

More than 65,000 customers

189 countries

DocuSign Network Taking Off

Page 6: Top 5 Things You Need to Know to Keep Your Electronic ...€¦ · Top 5 Things You Need to Know to Keep Your Electronic Documents Legal and Secure . July 16, 2013 . Presenters . DOCUSIGN

1. Know the Law: UETA and ESIGN Overview

DOCUSIGN CONFIDENTIAL 6

Page 7: Top 5 Things You Need to Know to Keep Your Electronic ...€¦ · Top 5 Things You Need to Know to Keep Your Electronic Documents Legal and Secure . July 16, 2013 . Presenters . DOCUSIGN

2. Require a Broad Set of Security Certifications

DOCUSIGN CONFIDENTIAL

Data Privacy

Collection of Data

Use of Data

Data Requirements Protection of Data

General Computing Controls Focus

Comprehensive Scope

Security Framework

Testing of Controls

Measures Effectiveness

Reliability of Service

Global Security Gold Standard: ISO 27001

Defines An (ISMS) Information Security Management System

Requires Business Continuity

Streamlined process for EU privacy law compliance

Page 8: Top 5 Things You Need to Know to Keep Your Electronic ...€¦ · Top 5 Things You Need to Know to Keep Your Electronic Documents Legal and Secure . July 16, 2013 . Presenters . DOCUSIGN

DocuSign Security

Customer Benefits

Confidentiality

Integrity

Availability

Authenticity

Non-Repudiation

DOCUSIGN CONFIDENTIAL

DocuSign Security Assurance Program

Page 9: Top 5 Things You Need to Know to Keep Your Electronic ...€¦ · Top 5 Things You Need to Know to Keep Your Electronic Documents Legal and Secure . July 16, 2013 . Presenters . DOCUSIGN

Security Assurance Program Benefits

DOCUSIGN CONFIDENTIAL 9

Confidentiality Customer documents and data are private, and access is workflow controlled

Integrity Documents, both in progress and completed, are tamper-proof

Availability Critical service is accessible to customers 365x24x7

Authenticity Third parties (such as courts) can rely on validity of signers as well as documents

Non-Repudiation Documents are technically, legally, and procedurally irrefutable

Page 10: Top 5 Things You Need to Know to Keep Your Electronic ...€¦ · Top 5 Things You Need to Know to Keep Your Electronic Documents Legal and Secure . July 16, 2013 . Presenters . DOCUSIGN

Stephen F. Bisbee President and CEO of eOriginal

Margo Tank Partner, BuckleySandler LLP

Page 11: Top 5 Things You Need to Know to Keep Your Electronic ...€¦ · Top 5 Things You Need to Know to Keep Your Electronic Documents Legal and Secure . July 16, 2013 . Presenters . DOCUSIGN

eOriginal

Certified Print®

TOLEC

Transfer Ownership

Destruction

Over 23 million financial transactions managed within the eOriginal eVaults.

Over $1T of transferable assets under management within eOriginal eVaults.

Our Vision Enabling the post-execution management of secure, legally compliant and enforceable electronic eSignatures and transactions consisting of high value assets or source records throughout their lifecycle.

Page 12: Top 5 Things You Need to Know to Keep Your Electronic ...€¦ · Top 5 Things You Need to Know to Keep Your Electronic Documents Legal and Secure . July 16, 2013 . Presenters . DOCUSIGN

3. Understanding Electronic Chattel Paper: Brief History

In 2000, Congress enacted the Electronic Signatures in Global and National Commerce Act (E-Sign Act).

Its purpose was to facilitate the use of electronic records and signatures and ensure the validity of electronic contracting.

In addition to the federal E-Sign Act, all but 3 states have enacted the Uniform Electronic Transactions Act (UETA) -- and the other 3 states have enacted similar laws over which the eSign Act is potentially preemptive.

The E-Sign Act did not do anything to change the basic rules of contract law, preserves underlying consumer protection laws and the consumer's right to receive certain information in writing.

Its purpose, as set forth in Section 101(a) of the E-Sign Act, was to make it clear that a signature, contract, or other record could not be considered invalid or unenforceable just because it was done in an electronic format.

Under Section 101(d) and (e), however, an electronic contract could be invalid or unenforceable if the electronic record was not capable of being retained and accurately reproduced for later reference.

Page 13: Top 5 Things You Need to Know to Keep Your Electronic ...€¦ · Top 5 Things You Need to Know to Keep Your Electronic Documents Legal and Secure . July 16, 2013 . Presenters . DOCUSIGN

Contracts, Leases or other financial assets are often securitized or pledged as collateral to lenders that provide financing to different industries.

If the contract is "chattel paper," then the lender may perfect by either filing or by taking possession of the contract (with possession taking priority).

If the contract is created in an electronic format, then it may be "electronic" chattel paper.

If the contract is electronic chattel paper, then the lender may perfect by taking "control" of the contract.

Key to remember -- “control" is to electronic chattel paper what "possession" is to chattel paper (in terms of priority).

3. Understanding Electronic Chattel Paper:

Page 14: Top 5 Things You Need to Know to Keep Your Electronic ...€¦ · Top 5 Things You Need to Know to Keep Your Electronic Documents Legal and Secure . July 16, 2013 . Presenters . DOCUSIGN

So what does it mean to take "control" of electronic chattel paper?

Under Article 9-105 of the UCC, a secured party has “control” of electronic chattel paper if the record or records comprising the chattel paper are created, stored and assigned in such a manner that each of following six criteria are met:

1. A single authoritative copy of the record exists that is unique, identifiable, and, except as provided below (in 4, 5 and 6), has not been altered;

2. The authoritative copy identifies the secured party as the assignee of the record or records;

3. The authoritative copy is communicated to and maintained by the secured party or its custodian

3. Understanding Electronic Chattel Paper: Legal Requirements

Page 15: Top 5 Things You Need to Know to Keep Your Electronic ...€¦ · Top 5 Things You Need to Know to Keep Your Electronic Documents Legal and Secure . July 16, 2013 . Presenters . DOCUSIGN

3. Understanding Electronic Chattel Paper: Legal Requirements

4. Copies or revisions that add or change the identified assignee of the authoritative copy can only be made with the participation of the secured party;

5. Each copy of the authoritative copy (or any copy of a copy) is readily identifiable as a copy that is not the authoritative copy; and

6. Any revision of the authoritative copy is readily identifiable as an authorized or unauthorized revision.

Note: The 2010 amendments to Article 9 -105, effective July 1, 2013, add a general rule of control satisfied “if a system employed for evidencing the transfer of interests in the chattel paper reliably establishes the secured party as the person to which the chattel paper was assigned.”

The satisfaction of the six criteria above become a safe harbor for meeting this general rule.

Page 16: Top 5 Things You Need to Know to Keep Your Electronic ...€¦ · Top 5 Things You Need to Know to Keep Your Electronic Documents Legal and Secure . July 16, 2013 . Presenters . DOCUSIGN

That is what Article 9-105 tells us; what Article 9-105 does not tell us is how to go about complying with each of these criteria

No guidance that says “If you do A, B or C, then you satisfy a certain requirement”

Largely left to the marketplace to determine best practices

Little case law, even additional revisions to Article 9-105 offer little help

The "control" standard set forth in UCC 9-105 brings a level of order and certainty to the process

In the near-term, expect that funders will treat electronic leases/contracts as electronic chattel paper (regardless of whether they actually are) to ensure accepted compliance

3. Understanding Electronic Chattel Paper: Legal Requirements

Page 17: Top 5 Things You Need to Know to Keep Your Electronic ...€¦ · Top 5 Things You Need to Know to Keep Your Electronic Documents Legal and Secure . July 16, 2013 . Presenters . DOCUSIGN

An added incentive for complying with the requirements of Article 9-105 – because it wants to create an additional comfort level for any subsequent buyer of those electronic leases

Why? Because any buyer of contracts (whether paper or electronic) wants to make sure that they are getting possession/control of the contracts and are buying enforceable contracts

If a seller can adequately demonstrate that it has the necessary control procedures in place, it will give the prospective buyer a much greater comfort level in contracts being purchased

Acceptance of eContracts Customers Funding Sources Counsel/Underwriters Rating Agencies

3. Understanding Electronic Chattel Paper: Legal Requirements

Page 18: Top 5 Things You Need to Know to Keep Your Electronic ...€¦ · Top 5 Things You Need to Know to Keep Your Electronic Documents Legal and Secure . July 16, 2013 . Presenters . DOCUSIGN

What is the role of Standard and Poor’s, Fitch’s and Moody’s in the secondary market for eContracts? What types of electronic transactions have been rated?

What differences, if any, are involved in rating a paperless transaction vs. paper? UCC 9-105 Control Opinions and System Descriptions Electronic Collateral Control Agreements Communicating with transaction participants Counsel, underwriters, servicers, trustees, issuers, custodians

How counsel educates investors and underwriters about eContracting

Start with the right tools and mindset for paperless transactions

4. eTransaction Management

Page 19: Top 5 Things You Need to Know to Keep Your Electronic ...€¦ · Top 5 Things You Need to Know to Keep Your Electronic Documents Legal and Secure . July 16, 2013 . Presenters . DOCUSIGN

4. eTransaction Management

Facilitate Post Closing Environment Including:

Transaction Management Integrity checks Audited control of access (who, when?) Evidentiary package, Certified Print® Content media format, Paper Out® and Paper In®

Establish Control Transfer of Control (Ownership), securitization and

collateralization, release Restricting important actions- e.g., deleting or transferring

eContracts. Provide Insight/Transparency/Document Retention Policies Deliver Audit/Compliance

Page 20: Top 5 Things You Need to Know to Keep Your Electronic ...€¦ · Top 5 Things You Need to Know to Keep Your Electronic Documents Legal and Secure . July 16, 2013 . Presenters . DOCUSIGN

4. eTransaction Management: Pledging as Collateral

Customers Originators Funding Sources

Custodians

Orginator eOriginal

Vault

Collateral Control Agreement

eDeposit

Page 21: Top 5 Things You Need to Know to Keep Your Electronic ...€¦ · Top 5 Things You Need to Know to Keep Your Electronic Documents Legal and Secure . July 16, 2013 . Presenters . DOCUSIGN

4. eTransaction Management: Securitization

Customers Originators Funding Source

Selected pool

Funding Source eOriginal Vault

Or 3rd Party Custodian

Internal

OrginatoreOriginal

Vault

Selected pool

Warehouse SPV

Warehouse Bank Lender

Term securitization

SPV Trust Indentured

Trustee Or

3rd Party Custodian

Internal

eDeposit

Page 22: Top 5 Things You Need to Know to Keep Your Electronic ...€¦ · Top 5 Things You Need to Know to Keep Your Electronic Documents Legal and Secure . July 16, 2013 . Presenters . DOCUSIGN

5. Best Practices & Implementation Tips

Overcoming Tradition in an Industry Based on Tradition

Obtaining Internal Buy-in Obtaining External Buy-in from Vendors, End Users and

Syndication Sources

Focus on Business Efficiencies

Formulating the Appropriate Security Levels

Agreements to Contract Electronically

Important Role of Global Agreements

Acting Globally, but Thinking Locally

Getting the Various Business Units Up and Running

Special Concerns of Different Collateral Financiers

Page 23: Top 5 Things You Need to Know to Keep Your Electronic ...€¦ · Top 5 Things You Need to Know to Keep Your Electronic Documents Legal and Secure . July 16, 2013 . Presenters . DOCUSIGN

Summary

End to end digital transactions are becoming a standard for

modern financial service institutions

The world is evolving to electronic chattel paper

Utilize industry resources as you modernize!

DOCUSIGN CONFIDENTIAL 23

Page 24: Top 5 Things You Need to Know to Keep Your Electronic ...€¦ · Top 5 Things You Need to Know to Keep Your Electronic Documents Legal and Secure . July 16, 2013 . Presenters . DOCUSIGN

Q&A

Page 25: Top 5 Things You Need to Know to Keep Your Electronic ...€¦ · Top 5 Things You Need to Know to Keep Your Electronic Documents Legal and Secure . July 16, 2013 . Presenters . DOCUSIGN

Thank You Upcoming Webinars Forrester eSignature Technology Insights – What to Look for in a Provider Tuesday, August 6th, 2013 at 10:00 AM PT

Online Admissions Best Practices for Higher Education Wednesday, July 31st, 2013 at 10:00 AM PT

For more information: Call: +1-877-720-2040 or [email protected] Website: www.docusign.com Website: www.eoriginal.com

Thank you very much!

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