Training Prospectus 2013 - SAFE Ltdsafe-training.com/wordpress/wp-content/uploads/... · Welcome to the new training prospectus for The Shield Guarding Company Training Academy

The Shield Guarding Company

TRAINING ACADEMY PROSPECTUS

2013

Training Prospectus

2013

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THE SHIELD GUARDING COMPANY LIMITED

Welcome to the new training prospectus for The Shield Guarding Company Training

Academy and Management Development Centre. We offer a wide range of courses for

clients and Security Professionals at all stages of their career development at seven centres

nationwide.

To enable our clients and staff to select the right course for them we have divided our

Prospectus into development pathways; Initial, Intermediate and Advanced Security levels

via our Training Academy and Standard, Advanced and Personal Development Management

training via our Management Development Centre.

In addition to these development pathways we also produce and deliver a wide range of

bespoke training courses and workshops, so if you do not see what you are looking for

please contact our training team who will be happy to assist.

The following courses are available throughout 2013. For further details such as course dates

and availability please contact me, Phil Ennis or one of my Training Team on 0207 840 8038,

or e-mail me at [email protected]

mailto:[email protected]

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Course Page

Site Induction and Competency assessment 3

IQ Level 2 award in Door Supervision 3

IQ Level 2 award in ‘Up-skilling’ for Door Supervisors 4

IQ Level 2 award in CCTV – PSS 4

IQ Level 2 award in Security Operations 4

IQ Level 2 award in Key Holding 5

CIEH Level 1 award in Fire Awareness 5

CIEH 2 award in Principles of Manual Handling 5

CIEH Level 2 award in Fire Safety Principles 6

CIEH Level 2 award in Health and Safety in the Workplace 6

CIEH Level 2 award in Principles of Risk Assessment 7

CIEH Level 3 award in Risk Assessment Principles and Practice 12

CIEH Level 3 award in Health and Safety in the Workplace 12

Emergency First Aid at Work (1 day) 6

First Aid at Work (3 days) 7

First Aid at Work re-qualification 8

Automated External Defibrillation (AED) 8

National Vocational Qualifications and Apprentices 8 – 10

IQ Level 3 award in Security Supervision Skills 11

IQ Level 4 award in Security Risk Management 13

Continued Professional Development 13 -14

Price index 15 – 16

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Training Academy courses

The Shield Guarding Company’s Training Academy is designed to provide the security

professionals of the future with the skills and knowledge they need to produce the

excellence our clients expect.

Initial

Comprehensive Company and Site Induction

Stage 1 - Company Induction

A full one day course covering a complete Induction, including Vetting and Screening to BS

7858 standard and training needs analysis and an Introduction to The Shield Guarding

Company. Tool box talks and training in Customer Service and Health and Safety are

delivered to ensure trainees meet the high standards The Shield Guarding Company expects

from its staff.

Stage 2 - Site induction and competency assessment

Designed to meet the requirements of BS 7499 and client and site based needs, all new

employees receive a personal Site Competency and Assessment booklet that they are

required to complete within the term of their probationary period.

The new starter will be visited at key intervals within their probation to ensure the effective delivery of the programme. The competency of the new employee will be assessed through Observation in the workplace, question and answer sessions, professional discussion, product evidence, accredited prior/learning, witness statements and simulation.

Licence to Practice courses

Level II award in Door Supervision

The Door Supervision course is of five days duration covering four units; Working in the

Private Security Industry, Door Supervision, Conflict Management and Physical Intervention.

The Door Supervision pack covers in greater detail searching, arrest and emergency

procedures, as well as civil and criminal legislation.

The above units are completed with a multi choice examination, which is externally marked

and certificated by IQ (Industry Qualifications).

The Physical Intervention unit is a new mandatory requirement in the UK (June 2010) for

Door Supervisors. It covers disengagement, non-restrictive and restrictive methods of

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physical intervention and includes lessons on the law and risks in relation to the use of

physical intervention.

The module is completed once a videoed formal assessment with tutor observations is

carried out.

Level II award in Up skilling Knowledge for Door Supervisors

From February 2012 all Door Supervisors who undertook their original qualification prior to

October 2010, will need to complete the Up Skilling qualification before renewing their

current SIA licence.

This one day course consists of two modules; Safety awareness for Doors Supervisors and

Physical Intervention. These are assessed both through a written test and practical

assessment, and certificated through IQ

Level II award in CCTV (Public Space Surveillance)

The CCTV (PSS) course is of four days duration covering three units; Working in the Private

Security Industry, CCTV Operations, as well as a practical unit covering the use of CCTV

equipment.

Units 1 and 2 are completed with a multi choice examination, which is externally marked and

certificated by IQ. Unit 3 is a formal assessment with tutor observations also certificated by

IQ.

Level II award in Security Operations

The Security Operations course is a four day course covering three units; Working in the

Private Security Industry, Security Guarding and Conflict Management. The Security

Guarding pack provides additional lessons on patrolling, monitoring systems and access

control.

The above units are completed with a multi choice examination which is externally marked

and certificated by IQ.

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Intermediate

CIEH Level I - Fire Safety Awareness

The Fire Safety Awareness course is a half day course consisting of three units:

An introduction to Fire safety and what to do in the event of an emergency, fire risk control

and practical fire safety.

The above units are completed with a multi choice examination, externally marked and

certificated by CIEH.

CIEH Level II - Principles of Manual Handling

The Principles of Manual Handling is a one day course covering various topics including:

Manual handling and manual handling hazards,

Legislation and guidance

Risk assessments

Controls and reducing risk of harm and manual handling techniques

The above units are completed with a multi choice examination externally marked and


IQ Level II - Key holding

The key-holding training programme is a two day course, which covers the principles and

legal framework of key-holding and key-holding operations and responding to incidents, and

is covered over 10 lessons including the following:

Key holding roles and responsibilities;

Health and safety at work

Risk assessment

The law and the key holding officer

Key management

Operating and interrogating alarm panels

Maintaining the security of premises

Crime scene preservation

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Communication skills

Vehicle management

The course concludes with a multi-choice examination, which is externally marked and

certificated by IQ with the successful candidates receiving a IQ Level II Intermediate Award in

Key-holding.

Emergency First Aid at Work

This one day course is designed for small workplaces and provides the candidate with basic

life saving first aid and workplace health and safety regulations. Topics covered include

management of an incident, priorities of first aid, treatment of an unconscious casualty,

resuscitation, shock, choking, seizures and bleeding.

Advanced

CIEH Level II - Fire Safety Principles

The Fire Safety Principles is a one day course consisting of three units:

Understanding fire risk and fire risk controls, principles and practice of fire safety and the

role of the fire warden.



CIEH Level II - Health and Safety in the Workplace

The Health and Safety in the Workplace course is of one day duration covering various topics

including:

Introduction to Health and Safety and Health and Safety law

Being able to explain Health and Safety legislation

The workplace/workplace equipment and risk assessment

Manual handling and dealing with hazardous substances

Ergonomics, working from height, transport, noise and vibration.



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CIEH Level II Award in Principles of Risk Assessment

This new qualification is a day course designed to help improve the workplace culture for occupational health and safety by enabling learners to understand the basic principles of risk assessment. Topics include:

Ability to contribute both to the maintenance of a safe work environment and to the

process of formal risk assessment

Understand the legal requirements of risk assessment

Understand the principles of risk assessment



First Aid at Work

There are a number of skills required to complete the full First Aid at Work course which is now run over three days. The Health and Safety Executive require that each of the following topics must be covered over the three day course:

Understanding the role of the first aider with reference to:

The importance of preventing cross infection; the need for recording incidents and actions; use of available equipment; assessing the situation and circumstances in order to act safely, promptly and effectively in an emergency; administering first aid to a casualty who is unconscious (including seizure); administering cardiopulmonary resuscitation; administering first aid to a casualty who is choking; administering first aid to a casualty who is wounded and bleeding; administering first aid to a casualty who is suffering from shock; providing appropriate first aid for minor injuries (including small cuts, grazes and bruises, minor burns and scalds, small splinters).

Administering first aid to a casualty with:

Injuries to bones, muscles and joints, including suspected spinal injuries, chest injuries, burns and scalds, eye injuries, sudden poisoning and anaphylactic shock

Recognising the presence of major illness and provide appropriate first aid (including heart attack, stroke, epilepsy, asthma and diabetes).

At the end of the course candidates will sit a practical and oral final assessment, and those who successfully complete this assessment will be awarded a certificate which will be valid for three years.

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First Aid at Work Re-qualification

In order to enrol on the two day First Aid at Work Re-qualification course, candidates must produce evidence that they are in possession of a First Aid at work certificate which will still be valid on the day of their final assessment. In addition to a general update on recent changes the HSE require that the refresher must cover all of the topics that are covered in the three day course.

Automated External Defibrillator (AED)

An AED is programmed to tell rescuers exactly what to do using voice and visual prompts. Rescuers attach adhesive electrode pads to the person’s chest and it automatically analyses the electrical activity of the heart to determine if a “shockable” rhythm is present. With the use of voice prompts and pictures the AED guides rescuers through the resuscitation process, advising when to give CPR. If the AED determines the person’s heart needs a shock, it tells the rescuers to stand back so a shock can be safely given through the adhesive electrode pads attached to the person’s chest. Some AED’s will tell the user to push a button to shock, and others will provide it automatically after giving rescuers an “all clear” warning.

The course will include the following:

The ability to administer cardio-pulmonary resuscitation (CPR) promptly and effectively; the ability to administer first aid safely, promptly and effectively to a casualty who is unconscious; the ability to perform CPR in conjunction with the use of an Automated External Defibrillator

Certificates will be awarded to those candidates who show that they are competent in the use of such equipment.

Vocational Qualifications

NVQ Level II – Providing Security Services

A nationally recognised qualification, established for well over 25 years, giving employees the opportunity to demonstrate competence to national standards whilst working within their place of work. On successful completion of the qualification staff will receive an awarding body certificated qualification (EDEXCEL) which demonstrates their continuing professional development. The Providing Security Services NVQ is aimed at static and patrol guards, events security staff, door supervisors, CCTV operators, reception and retail security guards.

To achieve the qualification individuals are required to achieve five mandatory core units (covering reducing risks to health and safety, effective communication, customer service, controlling security incidents and producing documents) and at least three other optional

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units. To complete the NVQ portfolio competence is normally collected or demonstrated through a variety of methods which include:

Observation in the workplace, question and answer sessions, professional discussion, product evidence, accredited prior/learning, witness statements and simulation.

The training and assessment is normally completed within a six month period, during which time the staff will register for the programme, complete an initial skills assessment and develop their own individual learning plan. Over the learning period the evidence will be collected from their workplace and will be combined with observations undertaken by the assessor. Once sufficient evidence has been collected it will be sent for external marking and subsequently successful candidates will receive their qualification.

NVQ Level II – Customer Service

The Customer Service NVQ is suitable for a wide variety of employees in various sectors. The qualification covers key principles of customer service, from active listening techniques, creating the right impressions, keeping accurate customer service records and dealing with difficult customers.

As with the Providing Security Services NVQ the evidence is collected in exactly the same way from the workplace and assessed by the assessor, and finally sent for external marking and certification.

Skills for Security Apprenticeship (we are currently piloting this qualification)

Apprenticeships are a proven way to train staff and gain real business benefits to organisations. The National Apprentice Service (NAS) helps employees reach high levels of competence. There are over 200 different types of Apprenticeships available. The Apprenticeship Framework for the Security Business Sector means that our staff will be learning new skills and knowledge that will lead them towards the successful completion of the apprenticeship at Level II and also gain other qualifications such as Key Skills and Underpinning Knowledge (Technical Certificate).

The apprenticeship is split into sections, and candidates must complete each section to achieve the Apprenticeship. The sections are as follows:

NVQ – Completed exactly the same as the others by assessment and portfolio

Technical Certificate Security Guarding – The four day SIA course already completed by most candidates

Functional Skills – Application of number, communications and IT, which requires the candidates to be present for at least three days training, lasting 5 – 6 hours each day

ERR – Each candidate has to complete a workbook which relates to employment rights and responsibilities

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On successful completion of all sections and the portfolio of evidence being completed it is then sent off for external marking and certification by Skills for Security.

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Management Development Centre

‘Equipping the leaders of the future’

The Shield Guarding Company’s Management Development Centre, (MDC), offers a wide

range of qualifications and courses to ensure that our management team have the skills and

knowledge required to provide a first class service.

Standard

IQ Level III - Security Supervision Skills

The Security Supervision course is a highly acclaimed and comprehensive four day course

which leads to the IQ / BTEC Level III Security Supervisors Qualification, and sets a new

benchmark for quality supervisory training within the security industry. The content of the

course include:

Roles and responsibilities

Leadership

Delegation

Motivation

Teamwork

Time management

Problem solving and decision making

Performance reviewing

Communication

Customer service

Employment law

This course is covered with assessments on coaching and performance reviews and followed

at the end of the course with a two hour written examination, which is externally marked

and certificated by IQ.

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CIEH Level III Award in Risk Assessment Principles and Practice

This qualification provides a thorough understanding of the main categories of accidents and ill health, their socio-economic costs and the benefits of good health and safety management. The course consists of the following elements:

Control risk assessments (with the necessary technical knowledge in relation to the

activities/ environments/ issues)

Organise and implement a risk assessment programme

Participation in the identification of the specific training needs of the activities being

assessed

Assist employers in meeting legal requirements and promote improved standards of

Health and Safety


certificated by CIEH

CIEH Level III - Health and Safety in the Workplace

It is recommended that this course has a delivery or three or four days and that the

candidates who take part already possess a Level II Award in Health and Safety or

equivalent. The course consists of six units which include:

An introduction to health and safety

Health and safety legislation

Accidents in the workplace

Ill-health in the workplace

Health and safety organisation and management

The role of supervisors



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Advanced

IQ Level IV - Risk Management

The Risk Management Certificate is a four day course which is designed especially for

managers involved in the assessment of risk, which leads to the IQ /BTEC Level IV Security

Risk Management qualification. The content of the course include:

Types of security risk to an organisation

Internal and external crime

Asset threat and countermeasure implementation

E-crime

Security risk surveys and checklists

Physical security

Countermeasure analysis

Cost benefits analysis.

This course includes assessments and concludes with a two hour written examination, which

is externally marked and certificated by IQ.

Shield Management Toolkit

A specially designed range of one day Management Tool Box seminars covering a variety of

topics including;

Managing finance

Managing people

Managing discipline

Managing Safety

Personal Development

BTEC Certificate in Management Studies (CMS)

Through our training partners we are able to offer our management team the opportunity to

study for the BTEC Certificate in Management Studies. This qualification gives learners

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access to current management theories and practice. A traditional management

development programme certificated at level 4.

BTEC Diploma in Management Studies (DMS) –

Through our training partners we are able to offer our management team the opportunity to

study for the BTEC Diploma in Management Studies. This qualification gives learners access

to current management theories and practice. A traditional management development

programme certificated at level 5.

Preparing to teach in the lifelong learning Sector (PTLLS)

This is a professional teaching qualification and the course requires active participation and

the completion of coursework assignments. Assignments are set by City and Guilds and

comprise a theory assignment and a practical assignment. Assessment includes delivering a

20-minute teaching session to the rest of the group. Candidates will need to be able to

express themselves effectively both orally and in writing.

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Price Guide 2013*

IQ Level II Door Supervision (5 days)

Cost per candidate for the course and certification only is £175.

The cost per candidate for the above course plus an SIA license is £395.

IQ Level II award in Up skilling Knowledge for Door Supervisors


The cost per candidate for the above course plus SIA license renewal is £310.

IQ Level II CCTV PSS (4 days)



IQ Level II Security Guarding (4 days)



IQ Level III - Security Supervision Skills (4 days)

The course cost £1,200 for up to 8 delegates with an additional cost of £40 per person for examination and certification fees.

The cost for Individual candidates is £275 including certification.

IQ /BTEC Level IV - Risk Management

Cost per candidate for the course and certification is £400.

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IQ Level II - Key holding


CIEH Level I - Fire Safety Awareness (1/2 day)

The course cost £175 for up to 12 delegates with an additional cost of £10 per person for examination and certification fees.


CIEH Level II - Fire Safety Principles (1 day)

The course cost £350 for up to 12 delegates with an additional cost of £10 per person for the examination and certification fees.


CIEH Level II - Health and Safety in the Workplace (1 day)



CIEH Level II – Principles of Risk Assessment (1 day)



CIEH Level II - Principles of Manual Handling (1 day)



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CIEH Level III - Health and Safety in the Workplace (3 days)

The course cost £1,200 for up to 8 delegates with an additional cost of £40 per person for examination and certification fees.


CIEH Level III – Risk Assessment Principles and Practices (2 days)



NVQ Level II – Providing Security Services

Price available on application

NVQ Level II – Customer Service


Skills for Security Apprenticeship


First Aid at Work (3 days)

Internal courses through Walkers Training are £175 per candidate

St John courses nationally are from £268 to £365 depending on location per candidate

First Aid at Work Re-qualification (2 days)

St John courses nationally are from £185 to £205 depending on location per candidate

Internal courses through Walkers Training are £125 per candidate but require a minimum of 6 candidates.

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Automated External Defibrillator (4 hours)

St John courses at your venue are £882 for up to 12 candidates.

Individual courses at St John venues cost from £88 to £98 per candidate

The latest AED equipment costs from £1,000 per unit.

Automated External Defibrillator Annual Re-qualification (2 hours)

St John courses at your venue are £792 for up to 12 candidates.

Individual courses at St John venues cost from £52 to £88 per candidate

*Correct at time of Print

*Some courses are dependent on minimum numbers to run

*For internal Staff also add Wages, NI and travel to quotation purposes.

Documents

Training Prospectus 2013 - SAFE Ltdsafe-training.com/wordpress/wp-content/uploads/... · Welcome to the new training prospectus for The Shield Guarding Company Training Academy