Turn Around of Indian Railways_final

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    Problem Statement

    Study turnaround of Indian railways

    From the depths of projected bankruptcy to a profit

    making organization

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    Intro ction to In ian rail ays

    De artment of t e Government of In ia

    Total state mono oly on In ia's rail trans ort

    One of t e largest an b siest rail net orks int e orl

    Covers a total lengt of more t an 63,327 km

    As of 2008, IR o ne abo t 225,000 agons,45,000 coac es an 8300 locomotives an ran

    more t an 18,000 trains aily

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    Researc Objectives

    St y IR t rnaro n case

    Do researc on t e factors t at infl ence

    In ian rail ays Strategies t at can el IR to come o t of ebt

    tra an t rn into rofitable sector

    Fin o t at co l In ian rail ays o inf t re

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    Literat re revie

    KPMG an CII backgro n note on International

    Rail ay Conference, Ne Del i

    Talke abo t t e T rnaro n of In ian Rail aysit regar s to t e follo ing factors

    Strategic erformance en ancement initiatives

    Key Initiatives involving rivate sector artici ation International Benc marking

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    T rnaro n of t e IR - Factors

    Retrenc ment (cost c tting initiatives)

    Revie ing arts of b siness t at are not val e a ing

    Efficiency im rovements

    Do nsizing

    O tso rcing

    Re ositioning (reven e raising initiatives)

    Foc s on gro t

    Pro ct innovation

    Pro ct ifferentiation

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    T rnaro n of t e IR - Factors

    Reorganisation

    C anges in lanning systems

    H man reso rces initiatives

    Environmental Factors

    C ange in t e macro-economic con itions

    Rise in eman

    C ange in t e legal osition

    Decline in t e financial cost

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    Vario s Earnings for IR

    oods Earnings

    Incr as in goods arnings for - ov r -was Rs 9 cror s

    ass ng r Earningsass ng r arnings in - had gon p y Rs

    cror s

    E phasis on to ch and f l initiativ s

    th r Earningsarc l

    at ring

    dv rtising

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    Primary Data Analysis

    Preferred Mode Of Travelling1. Roa ays 2. Rail ays 3.Air ays

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    Ex erience of Travel By Rail ays

    1. Poor 2. Average 3. Goo 4. Very goo 5. Excellent

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    Online Ticket Booking

    1.Poor 2.Average 3.Goo 4.Very goo 5.Excellent

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    Comfort Over Roa

    1. Strongly Disagree 2. Disagree 3. Ne tral 4. Agree5.Strongly Agree

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    C i S are for A vance Booking

    Ho : Ex ecte no. of eo le o se online reservation is 50%H1 : Ex ecte no. of eo le o se online reservation is not 50%

    Al a=.05 f=60 critical val e = 1.671

    advance book

    Observe N Ex ecte N Resi al1.00 4 30.5 18.5

    2.00 12 30.5 -18.5

    Total 61

    Test Statistics

    a vance bookC i-S are(a) 22.443

    Df 1

    Asym . Sig. .000

    A 0 cells (.0%) ave ex ecte fre encies less t an 5. T e minim m ex ecte cell

    fre ency is 30.5.

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    t-test on Days of Tatkal

    o : preferred no. of days for Tatkal reservation

    lpha . df critical value .

    t df Sig. (2-tailed) Mean Difference 95% Confidence

    Interval of the

    Difference

    Lo er pper

    Day Tatkal 8.2 2 . . 4 8 . 8 . 28

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    t-test on Ex erience

    Ho : Overall Ex erience =3

    H1 : Overall Ex erience 3

    Al a=.05 f=60 critical val e = 1.671

    t df Sig. (2-tailed) Mean Difference 95% Confidence

    Interval of the

    Difference

    Lo er er

    Ex erience 28.707 60 .000 3.06557 2.8520 3.27 2

    One-Sample Test

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    ANOVA b/ fre ency of travel an overall

    Ex erience

    Ho: Overall ex erience of eo le is e al irres ective of t efre ency of travel

    H1: Overall ex erience iffers as fre ency of travel c anges

    Critical val e F = 2.53

    Sum of Squares df Mean Square F Sig.

    Bet een Gro s 3.448 4 .862 1.261 .3 6

    Wit in Gro s 38.2 0 56 .684

    Total 41.738 60

    ANOVA

    Ex erience

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    S ggestions

    Intro ction of smoking zones

    Maintain Hygiene an Cleanliness

    Cleaner stations an trains

    Better Foo

    Intro ction of ig s ee trains

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    Concl sion

    Retrenc ment strategy as s ccessf l in re cingt e o erating cost

    Foc s on ynamic ricing an c stomer centric

    s b-strategy it in t e overall strategy toincrease reven e

    Reorganisation strategies like man reso rceevelo ment ave el e in im roving t e

    o eration Ac ievement of efficient o tcomes t ro g

    ecentralisation of a t ority an res onsibility

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