Presentation Author, 2006

Ubiquitous Secure Document Storage and Sharing:

A Case Study

Bruce Maas, Interim CIO

Cheryl Ellsworth, Systems Integration Manager

EDUCAUSE Live!March 27, 2007

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Overview

• The environment

• Incorporating system to meet objectives

• The PantherFile environment

• Applied uses

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Milwaukee

UWM Campus93 acres

UWM at a GlanceStudent Population: 27,840 Undergraduates: 23,640 Masters: 3,200 Doctoral: 1,000

Faculty and Staff: 3,360

Schools and Colleges: 12

Undergraduate programs: 155Masters programs: 49PhD programs: 20 3

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The Campus Context

• Research Growth Initiative

• Student “Access to Success”

• Expanding campus footprint

• Part-time, mobile & non-resident students

Collaboration & collaborative tools are imperative!

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“Wise Use of Technology” Approach• Cost-savings through standardization

• Project collaboration between centralized & decentralized IT

• Embracing shared governance

• Eliminating “haves vs. have-nots”

• Consistent user experience

• Simplification of IT acquisition, support & maintenance

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Core Service Teams

• Major IT initiatives led by most qualified person

• Faculty, student, functional & technical staff representation

• Goal to make enterprise services amenable to 80% of campus users

• Commitment to values & civility

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IT Goal: Facilitate Collaboration

• File & document storage (Xythos)

• Web content management system (Paperthin Commonspot)

• Mail & calendar suite (Zimbra)

• Deploy "loosely coupled" applications rather than monolithic enterprise solutions

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Objectives

• Cost-effective and secure

• Easy & non-technical to use, flexible

• Available both on and off campus

• Adaptable to changing campus computer environment & user needs

• Allows units to retire LAN storage

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Users in control of:• What is shared with campus colleagues

• What is shared with outside partner colleagues

• Locks, logging, sharing, versioning, and tickets

• Read, write, delete, permissions

Woo-hoo for control freaks!

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Institutional Benefits:• Security

• Scalability

• Reliability

• More effective deployment of storage solutions and staffing

• Business process improvement

• Reduction in strain on e-mail system

• Cost-savings for printing & mailing

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User Community Benefits:

• Collaboration on & off campus

• Security

• Accessibility

• Flexibility

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Facts• Unlimited licenses (UW System license)

• 11,500 users w/650 GB storage space

• 874,430 files

• 1 GB faculty/staff quota

• 250 MB student quota

• 25 GB largest faculty allotment

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Environment• Redundancy, performance & expandability

• Load balancing & ability to swap servers

• 3 SUN Web servers

• SUN QFS meta directory with failover

• Open LDAP

• Oracle database server with hot spare

• 2.8TB storage on Infortrend EonStor JBOD

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Departmental Group Shares

• Used with Xythos drive software

• Supported by LAN administrators

• Benefits:

□ Reduce costs - LAN storage replacement

□ Improve department efficiency

□ Enhance campus file-sharing

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Business Process Improvement

• Office of Charter Schools Managing compliance documentation

• UWM Libraries-Amer. Geog. Society Supplying GIS data

• UWM Search Committees Processing 100’s of applications

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Research and Collaboration• College of Nursing

Sharing reports with colleagues

• Lubar School of Business Worldwide research collaboration

• UWM Testing Center

Data accessibility

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• Student Accessibility Center Delivery of course materials for students who are visually or physically impaired or need assistance with written word

• Peck School of the Arts Dance

program videos

Teaching and Learning

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Remote Access

• College of Engineering Magazine design

• University Relations Working from remote location

• Graduate School students Working from multiple locations

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Recognition

InfoWorld 100 AwardFor incorporation of a secure enterprise content storage & collaboration solution

Xythos Innovator Award For delivering services to students with disabilities

Bruce Maas, bmaas@uwm.edu

Cheryl Ellsworth, elsworth@uwm.edu