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Understanding Market Research Dr Preet Deep Singh Invest India May 12, 2020

Understanding Market ResearchUnderstanding Market Research Introduction Market Size Market Penetration STP Understanding with an Example Helping them Build a Market Plan Segment: as

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Page 1: Understanding Market ResearchUnderstanding Market Research Introduction Market Size Market Penetration STP Understanding with an Example Helping them Build a Market Plan Segment: as

Understanding Market Research

Dr Preet Deep Singh

Invest India

May 12, 2020

Page 2: Understanding Market ResearchUnderstanding Market Research Introduction Market Size Market Penetration STP Understanding with an Example Helping them Build a Market Plan Segment: as

Introduction Market Size Market Penetration STP

Overview

1 Market Size

2 Market Penetration

3 Segmenting Targeting Positioning

Dr Preet Deep Singh Invest India

Understanding Market Research

Page 3: Understanding Market ResearchUnderstanding Market Research Introduction Market Size Market Penetration STP Understanding with an Example Helping them Build a Market Plan Segment: as

Introduction Market Size Market Penetration STP

Overview

1 Market Size

2 Market Penetration

3 Segmenting Targeting Positioning

Dr Preet Deep Singh Invest India

Understanding Market Research

Page 4: Understanding Market ResearchUnderstanding Market Research Introduction Market Size Market Penetration STP Understanding with an Example Helping them Build a Market Plan Segment: as

Introduction Market Size Market Penetration STP

Overview

1 Market Size

2 Market Penetration

3 Segmenting Targeting Positioning

Dr Preet Deep Singh Invest India

Understanding Market Research

Page 5: Understanding Market ResearchUnderstanding Market Research Introduction Market Size Market Penetration STP Understanding with an Example Helping them Build a Market Plan Segment: as

Introduction Market Size Market Penetration STP

What is it?

Total Number of People who Could buy theproduct1

1In some cases Customer and Consumer are differentDr Preet Deep Singh Invest India

Understanding Market Research

Page 6: Understanding Market ResearchUnderstanding Market Research Introduction Market Size Market Penetration STP Understanding with an Example Helping them Build a Market Plan Segment: as

Introduction Market Size Market Penetration STP

How to Estimate Market Size

Total Population

> Segment > Paying Ability > Reach... but can you address the entire group?

Dr Preet Deep Singh Invest India

Understanding Market Research

Page 7: Understanding Market ResearchUnderstanding Market Research Introduction Market Size Market Penetration STP Understanding with an Example Helping them Build a Market Plan Segment: as

Introduction Market Size Market Penetration STP

How to Estimate Market Size

Total Population > Segment

> Paying Ability > Reach... but can you address the entire group?

Dr Preet Deep Singh Invest India

Understanding Market Research

Page 8: Understanding Market ResearchUnderstanding Market Research Introduction Market Size Market Penetration STP Understanding with an Example Helping them Build a Market Plan Segment: as

Introduction Market Size Market Penetration STP

How to Estimate Market Size

Total Population > Segment > Paying Ability

> Reach... but can you address the entire group?

Dr Preet Deep Singh Invest India

Understanding Market Research

Page 9: Understanding Market ResearchUnderstanding Market Research Introduction Market Size Market Penetration STP Understanding with an Example Helping them Build a Market Plan Segment: as

Introduction Market Size Market Penetration STP

How to Estimate Market Size

Total Population > Segment > Paying Ability > Reach

... but can you address the entire group?

Dr Preet Deep Singh Invest India

Understanding Market Research

Page 10: Understanding Market ResearchUnderstanding Market Research Introduction Market Size Market Penetration STP Understanding with an Example Helping them Build a Market Plan Segment: as

Introduction Market Size Market Penetration STP

How to Estimate Market Size

Total Population > Segment > Paying Ability > Reach... but can you address the entire group?

Dr Preet Deep Singh Invest India

Understanding Market Research

Page 11: Understanding Market ResearchUnderstanding Market Research Introduction Market Size Market Penetration STP Understanding with an Example Helping them Build a Market Plan Segment: as

Introduction Market Size Market Penetration STP

How to keep Estimates Real

Think for a Moment

Who can pay ?

Who would be interested?

Who needs your product?

Who is not with a competitor?

Who can afford?

Who can legally access it?

Who can access it geographically?

Dr Preet Deep Singh Invest India

Understanding Market Research

Page 12: Understanding Market ResearchUnderstanding Market Research Introduction Market Size Market Penetration STP Understanding with an Example Helping them Build a Market Plan Segment: as

Introduction Market Size Market Penetration STP

What you should carry at the back of your mind. Source: Outlook India

What is the Market Size of Mutual Funds?

No One can address the entire market.

Figure: Source https://www.outlookindia.com/outlookmoney/mutual-funds/the-mutual-fund-industry-challenges-and-opportunities-ahead-4258

Dr Preet Deep Singh Invest India

Understanding Market Research

Page 13: Understanding Market ResearchUnderstanding Market Research Introduction Market Size Market Penetration STP Understanding with an Example Helping them Build a Market Plan Segment: as

Introduction Market Size Market Penetration STP

What you should carry at the back of your mind. Source: Outlook India

What is the Market Size of Mutual Funds?

No One can address the entire market.

Figure: Source https://www.outlookindia.com/outlookmoney/mutual-funds/the-mutual-fund-industry-challenges-and-opportunities-ahead-4258

Dr Preet Deep Singh Invest India

Understanding Market Research

Page 14: Understanding Market ResearchUnderstanding Market Research Introduction Market Size Market Penetration STP Understanding with an Example Helping them Build a Market Plan Segment: as

Introduction Market Size Market Penetration STP

What you should carry at the back of your mind. Source: Outlook India

What is the Market Size of Mutual Funds?

No One can address the entire market.

Figure: Source https://www.outlookindia.com/outlookmoney/mutual-funds/the-mutual-fund-industry-challenges-and-opportunities-ahead-4258

Dr Preet Deep Singh Invest India

Understanding Market Research

Page 15: Understanding Market ResearchUnderstanding Market Research Introduction Market Size Market Penetration STP Understanding with an Example Helping them Build a Market Plan Segment: as

Introduction Market Size Market Penetration STP

Segmenting

How do you cut the cake

Method 1

1 Geographic2 Psychographic3 Behavioural4 Demographic

Method 21 Retailers2 Wholesalers3 Consumers

Method 3: SEC A B C

Method n

Dr Preet Deep Singh Invest India

Understanding Market Research

Page 16: Understanding Market ResearchUnderstanding Market Research Introduction Market Size Market Penetration STP Understanding with an Example Helping them Build a Market Plan Segment: as

Introduction Market Size Market Penetration STP

Segmenting

How do you cut the cake

Method 11 Geographic2 Psychographic3 Behavioural4 Demographic

Method 21 Retailers2 Wholesalers3 Consumers

Method 3: SEC A B C

Method n

Dr Preet Deep Singh Invest India

Understanding Market Research

Page 17: Understanding Market ResearchUnderstanding Market Research Introduction Market Size Market Penetration STP Understanding with an Example Helping them Build a Market Plan Segment: as

Introduction Market Size Market Penetration STP

Segmenting

How do you cut the cake

Method 11 Geographic2 Psychographic3 Behavioural4 Demographic

Method 21 Retailers2 Wholesalers3 Consumers

Method 3: SEC A B C

Method n

Dr Preet Deep Singh Invest India

Understanding Market Research

Page 18: Understanding Market ResearchUnderstanding Market Research Introduction Market Size Market Penetration STP Understanding with an Example Helping them Build a Market Plan Segment: as

Introduction Market Size Market Penetration STP

Segmenting

How do you cut the cake

Method 11 Geographic2 Psychographic3 Behavioural4 Demographic

Method 21 Retailers2 Wholesalers3 Consumers

Method 3: SEC A B C

Method n

Dr Preet Deep Singh Invest India

Understanding Market Research

Page 19: Understanding Market ResearchUnderstanding Market Research Introduction Market Size Market Penetration STP Understanding with an Example Helping them Build a Market Plan Segment: as

Introduction Market Size Market Penetration STP

Segmenting

How do you cut the cake

Method 11 Geographic2 Psychographic3 Behavioural4 Demographic

Method 21 Retailers2 Wholesalers3 Consumers

Method 3: SEC A B C

Method n

Dr Preet Deep Singh Invest India

Understanding Market Research

Page 20: Understanding Market ResearchUnderstanding Market Research Introduction Market Size Market Penetration STP Understanding with an Example Helping them Build a Market Plan Segment: as

Introduction Market Size Market Penetration STP

Targeting

Where Do we Focus

Which slice of the cake is important?

Depends on the type ofproduct you have. B2B, B2C, B2G

Dr Preet Deep Singh Invest India

Understanding Market Research

Page 21: Understanding Market ResearchUnderstanding Market Research Introduction Market Size Market Penetration STP Understanding with an Example Helping them Build a Market Plan Segment: as

Introduction Market Size Market Penetration STP

Targeting

Where Do we Focus

Which slice of the cake is important? Depends on the type ofproduct you have.

B2B, B2C, B2G

Dr Preet Deep Singh Invest India

Understanding Market Research

Page 22: Understanding Market ResearchUnderstanding Market Research Introduction Market Size Market Penetration STP Understanding with an Example Helping them Build a Market Plan Segment: as

Introduction Market Size Market Penetration STP

Targeting

Where Do we Focus

Which slice of the cake is important? Depends on the type ofproduct you have. B2B, B2C, B2G

Dr Preet Deep Singh Invest India

Understanding Market Research

Page 23: Understanding Market ResearchUnderstanding Market Research Introduction Market Size Market Penetration STP Understanding with an Example Helping them Build a Market Plan Segment: as

Introduction Market Size Market Penetration STP

Positioning

What do you feel when

you touch an Apple Mac?

you hear about PVR Director’s Cut?

you are boarding a Japanese Train?

you have an old Nokia phone?

Dr Preet Deep Singh Invest India

Understanding Market Research

Page 24: Understanding Market ResearchUnderstanding Market Research Introduction Market Size Market Penetration STP Understanding with an Example Helping them Build a Market Plan Segment: as

Introduction Market Size Market Penetration STP

Positioning

What do you feel when

you touch an Apple Mac?

you hear about PVR Director’s Cut?

you are boarding a Japanese Train?

you have an old Nokia phone?

Dr Preet Deep Singh Invest India

Understanding Market Research

Page 25: Understanding Market ResearchUnderstanding Market Research Introduction Market Size Market Penetration STP Understanding with an Example Helping them Build a Market Plan Segment: as

Introduction Market Size Market Penetration STP

Positioning

What do you feel when

you touch an Apple Mac?

you hear about PVR Director’s Cut?

you are boarding a Japanese Train?

you have an old Nokia phone?

Dr Preet Deep Singh Invest India

Understanding Market Research

Page 26: Understanding Market ResearchUnderstanding Market Research Introduction Market Size Market Penetration STP Understanding with an Example Helping them Build a Market Plan Segment: as

Introduction Market Size Market Penetration STP

Positioning

What do you feel when

you touch an Apple Mac?

you hear about PVR Director’s Cut?

you are boarding a Japanese Train?

you have an old Nokia phone?

Dr Preet Deep Singh Invest India

Understanding Market Research

Page 27: Understanding Market ResearchUnderstanding Market Research Introduction Market Size Market Penetration STP Understanding with an Example Helping them Build a Market Plan Segment: as

Introduction Market Size Market Penetration STP

Positioning

What do you feel when

you touch an Apple Mac?

you hear about PVR Director’s Cut?

you are boarding a Japanese Train?

you have an old Nokia phone?

Dr Preet Deep Singh Invest India

Understanding Market Research

Page 28: Understanding Market ResearchUnderstanding Market Research Introduction Market Size Market Penetration STP Understanding with an Example Helping them Build a Market Plan Segment: as

Introduction Market Size Market Penetration STP

Positioning

The Positioning

Apple: Design

PVR Director’s Cut: Exclusive/Comfort

Japanese Train: Punctuality

Old Nokia phone: Reliability

The feeling the brand tries to evoke.

Dr Preet Deep Singh Invest India

Understanding Market Research

Page 29: Understanding Market ResearchUnderstanding Market Research Introduction Market Size Market Penetration STP Understanding with an Example Helping them Build a Market Plan Segment: as

Introduction Market Size Market Penetration STP

Positioning

The Positioning

Apple: Design

PVR Director’s Cut: Exclusive/Comfort

Japanese Train: Punctuality

Old Nokia phone: Reliability

The feeling the brand tries to evoke.

Dr Preet Deep Singh Invest India

Understanding Market Research

Page 30: Understanding Market ResearchUnderstanding Market Research Introduction Market Size Market Penetration STP Understanding with an Example Helping them Build a Market Plan Segment: as

Introduction Market Size Market Penetration STP

Positioning

The Positioning

Apple: Design

PVR Director’s Cut: Exclusive/Comfort

Japanese Train: Punctuality

Old Nokia phone: Reliability

The feeling the brand tries to evoke.

Dr Preet Deep Singh Invest India

Understanding Market Research

Page 31: Understanding Market ResearchUnderstanding Market Research Introduction Market Size Market Penetration STP Understanding with an Example Helping them Build a Market Plan Segment: as

Introduction Market Size Market Penetration STP

Positioning

The Positioning

Apple: Design

PVR Director’s Cut: Exclusive/Comfort

Japanese Train: Punctuality

Old Nokia phone: Reliability

The feeling the brand tries to evoke.

Dr Preet Deep Singh Invest India

Understanding Market Research

Page 32: Understanding Market ResearchUnderstanding Market Research Introduction Market Size Market Penetration STP Understanding with an Example Helping them Build a Market Plan Segment: as

Introduction Market Size Market Penetration STP

Positioning

The Positioning

Apple: Design

PVR Director’s Cut: Exclusive/Comfort

Japanese Train: Punctuality

Old Nokia phone: Reliability

The feeling the brand tries to evoke.

Dr Preet Deep Singh Invest India

Understanding Market Research

Page 33: Understanding Market ResearchUnderstanding Market Research Introduction Market Size Market Penetration STP Understanding with an Example Helping them Build a Market Plan Segment: as

Overview

Figure: A Wiki graphic representing Market Size related concepts.

Page 34: Understanding Market ResearchUnderstanding Market Research Introduction Market Size Market Penetration STP Understanding with an Example Helping them Build a Market Plan Segment: as

Introduction Market Size Market Penetration STP

Understanding with an Example

Helping a Startup that is putting Vehicle Inspections onBlockchain

Before an insurance is taken out

Done for 2 wheelers and 4 wheelers

Used at the time of claim

Dr Preet Deep Singh Invest India

Understanding Market Research

Page 35: Understanding Market ResearchUnderstanding Market Research Introduction Market Size Market Penetration STP Understanding with an Example Helping them Build a Market Plan Segment: as

Introduction Market Size Market Penetration STP

Understanding with an Example

Helping them Build a Market Plan

Segment:

as per value chain: Insurance company, inspectionagency, insured.

Target: the party who cares about this: Insurance company

Positioning: What is the most valuable thing? Reliability

Size: Mandatory for all Vehicles: 2 People who have a breakin insurance

Also understand that if it is mandatory for all, then fewerinsurances will lapse and this is a shrinking market size.

2See new Motor Vehicles ActDr Preet Deep Singh Invest India

Understanding Market Research

Page 36: Understanding Market ResearchUnderstanding Market Research Introduction Market Size Market Penetration STP Understanding with an Example Helping them Build a Market Plan Segment: as

Introduction Market Size Market Penetration STP

Understanding with an Example

Helping them Build a Market Plan

Segment: as per value chain:

Insurance company, inspectionagency, insured.

Target: the party who cares about this: Insurance company

Positioning: What is the most valuable thing? Reliability

Size: Mandatory for all Vehicles: 2 People who have a breakin insurance

Also understand that if it is mandatory for all, then fewerinsurances will lapse and this is a shrinking market size.

2See new Motor Vehicles ActDr Preet Deep Singh Invest India

Understanding Market Research

Page 37: Understanding Market ResearchUnderstanding Market Research Introduction Market Size Market Penetration STP Understanding with an Example Helping them Build a Market Plan Segment: as

Introduction Market Size Market Penetration STP

Understanding with an Example

Helping them Build a Market Plan

Segment: as per value chain: Insurance company, inspectionagency, insured.

Target: the party who cares about this: Insurance company

Positioning: What is the most valuable thing? Reliability

Size: Mandatory for all Vehicles: 2 People who have a breakin insurance

Also understand that if it is mandatory for all, then fewerinsurances will lapse and this is a shrinking market size.

2See new Motor Vehicles ActDr Preet Deep Singh Invest India

Understanding Market Research

Page 38: Understanding Market ResearchUnderstanding Market Research Introduction Market Size Market Penetration STP Understanding with an Example Helping them Build a Market Plan Segment: as

Introduction Market Size Market Penetration STP

Understanding with an Example

Helping them Build a Market Plan

Segment: as per value chain: Insurance company, inspectionagency, insured.

Target:

the party who cares about this: Insurance company

Positioning: What is the most valuable thing? Reliability

Size: Mandatory for all Vehicles: 2 People who have a breakin insurance

Also understand that if it is mandatory for all, then fewerinsurances will lapse and this is a shrinking market size.

2See new Motor Vehicles ActDr Preet Deep Singh Invest India

Understanding Market Research

Page 39: Understanding Market ResearchUnderstanding Market Research Introduction Market Size Market Penetration STP Understanding with an Example Helping them Build a Market Plan Segment: as

Introduction Market Size Market Penetration STP

Understanding with an Example

Helping them Build a Market Plan

Segment: as per value chain: Insurance company, inspectionagency, insured.

Target: the party who cares about this:

Insurance company

Positioning: What is the most valuable thing? Reliability

Size: Mandatory for all Vehicles: 2 People who have a breakin insurance

Also understand that if it is mandatory for all, then fewerinsurances will lapse and this is a shrinking market size.

2See new Motor Vehicles ActDr Preet Deep Singh Invest India

Understanding Market Research

Page 40: Understanding Market ResearchUnderstanding Market Research Introduction Market Size Market Penetration STP Understanding with an Example Helping them Build a Market Plan Segment: as

Introduction Market Size Market Penetration STP

Understanding with an Example

Helping them Build a Market Plan

Segment: as per value chain: Insurance company, inspectionagency, insured.

Target: the party who cares about this: Insurance company

Positioning: What is the most valuable thing? Reliability

Size: Mandatory for all Vehicles: 2 People who have a breakin insurance

Also understand that if it is mandatory for all, then fewerinsurances will lapse and this is a shrinking market size.

2See new Motor Vehicles ActDr Preet Deep Singh Invest India

Understanding Market Research

Page 41: Understanding Market ResearchUnderstanding Market Research Introduction Market Size Market Penetration STP Understanding with an Example Helping them Build a Market Plan Segment: as

Introduction Market Size Market Penetration STP

Understanding with an Example

Helping them Build a Market Plan

Segment: as per value chain: Insurance company, inspectionagency, insured.

Target: the party who cares about this: Insurance company

Positioning:

What is the most valuable thing? Reliability

Size: Mandatory for all Vehicles: 2 People who have a breakin insurance

Also understand that if it is mandatory for all, then fewerinsurances will lapse and this is a shrinking market size.

2See new Motor Vehicles ActDr Preet Deep Singh Invest India

Understanding Market Research

Page 42: Understanding Market ResearchUnderstanding Market Research Introduction Market Size Market Penetration STP Understanding with an Example Helping them Build a Market Plan Segment: as

Introduction Market Size Market Penetration STP

Understanding with an Example

Helping them Build a Market Plan

Segment: as per value chain: Insurance company, inspectionagency, insured.

Target: the party who cares about this: Insurance company

Positioning: What is the most valuable thing?

Reliability

Size: Mandatory for all Vehicles: 2 People who have a breakin insurance

Also understand that if it is mandatory for all, then fewerinsurances will lapse and this is a shrinking market size.

2See new Motor Vehicles ActDr Preet Deep Singh Invest India

Understanding Market Research

Page 43: Understanding Market ResearchUnderstanding Market Research Introduction Market Size Market Penetration STP Understanding with an Example Helping them Build a Market Plan Segment: as

Introduction Market Size Market Penetration STP

Understanding with an Example

Helping them Build a Market Plan

Segment: as per value chain: Insurance company, inspectionagency, insured.

Target: the party who cares about this: Insurance company

Positioning: What is the most valuable thing? Reliability

Size: Mandatory for all Vehicles: 2 People who have a breakin insurance

Also understand that if it is mandatory for all, then fewerinsurances will lapse and this is a shrinking market size.

2See new Motor Vehicles ActDr Preet Deep Singh Invest India

Understanding Market Research

Page 44: Understanding Market ResearchUnderstanding Market Research Introduction Market Size Market Penetration STP Understanding with an Example Helping them Build a Market Plan Segment: as

Introduction Market Size Market Penetration STP

Understanding with an Example

Helping them Build a Market Plan

Segment: as per value chain: Insurance company, inspectionagency, insured.

Target: the party who cares about this: Insurance company

Positioning: What is the most valuable thing? Reliability

Size:

Mandatory for all Vehicles: 2 People who have a breakin insurance

Also understand that if it is mandatory for all, then fewerinsurances will lapse and this is a shrinking market size.

2See new Motor Vehicles ActDr Preet Deep Singh Invest India

Understanding Market Research

Page 45: Understanding Market ResearchUnderstanding Market Research Introduction Market Size Market Penetration STP Understanding with an Example Helping them Build a Market Plan Segment: as

Introduction Market Size Market Penetration STP

Understanding with an Example

Helping them Build a Market Plan

Segment: as per value chain: Insurance company, inspectionagency, insured.

Target: the party who cares about this: Insurance company

Positioning: What is the most valuable thing? Reliability

Size: Mandatory for all Vehicles: 2

People who have a breakin insurance

Also understand that if it is mandatory for all, then fewerinsurances will lapse and this is a shrinking market size.

2See new Motor Vehicles ActDr Preet Deep Singh Invest India

Understanding Market Research

Page 46: Understanding Market ResearchUnderstanding Market Research Introduction Market Size Market Penetration STP Understanding with an Example Helping them Build a Market Plan Segment: as

Introduction Market Size Market Penetration STP

Understanding with an Example

Helping them Build a Market Plan

Segment: as per value chain: Insurance company, inspectionagency, insured.

Target: the party who cares about this: Insurance company

Positioning: What is the most valuable thing? Reliability

Size: Mandatory for all Vehicles: 2 People who have a breakin insurance

Also understand that if it is mandatory for all, then fewerinsurances will lapse and this is a shrinking market size.

2See new Motor Vehicles ActDr Preet Deep Singh Invest India

Understanding Market Research

Page 47: Understanding Market ResearchUnderstanding Market Research Introduction Market Size Market Penetration STP Understanding with an Example Helping them Build a Market Plan Segment: as

Introduction Market Size Market Penetration STP

Understanding with an Example

Helping them Build a Market Plan

Segment: as per value chain: Insurance company, inspectionagency, insured.

Target: the party who cares about this: Insurance company

Positioning: What is the most valuable thing? Reliability

Size: Mandatory for all Vehicles: 2 People who have a breakin insurance

Also understand that if it is mandatory for all, then fewerinsurances will lapse and this is a shrinking market size.

2See new Motor Vehicles ActDr Preet Deep Singh Invest India

Understanding Market Research

Page 48: Understanding Market ResearchUnderstanding Market Research Introduction Market Size Market Penetration STP Understanding with an Example Helping them Build a Market Plan Segment: as

Introduction Market Size Market Penetration STP

Sources of Data

Where can you get the data?

United Nations

RTI Data

Rajya Sabha / Lok Sabha Questions

Fortune, Forbes, Economist

Research Papers

MOSPI (Statistics and Project Implementation)

Annual Reports

Industry reports

Dr Preet Deep Singh Invest India

Understanding Market Research

Page 49: Understanding Market ResearchUnderstanding Market Research Introduction Market Size Market Penetration STP Understanding with an Example Helping them Build a Market Plan Segment: as

Introduction Market Size Market Penetration STP

Sources of Data

Till Next time

1 For any idea of yours, do a market size

2 Figure out the positioning of your 5 favorite products pause

@DrPreetDeep on Twitter;Book that deals with basics of entrepreneurship on Amazon. Ifyou like it, we can share it for free.

Dr Preet Deep Singh Invest India

Understanding Market Research

Page 50: Understanding Market ResearchUnderstanding Market Research Introduction Market Size Market Penetration STP Understanding with an Example Helping them Build a Market Plan Segment: as

Introduction Market Size Market Penetration STP

Sources of Data

Till Next time

1 For any idea of yours, do a market size

2 Figure out the positioning of your 5 favorite products pause

@DrPreetDeep on Twitter;Book that deals with basics of entrepreneurship on Amazon. Ifyou like it, we can share it for free.

Dr Preet Deep Singh Invest India

Understanding Market Research