Unit01 Introduction 1 St

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Human Resource management

Text of Unit01 Introduction 1 St

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Human Resource Management (HRM)Number of credits: 3 Instructor: Hoang Anh Duy, MBAEmail: duyha@ftu.edu.vn

Text book

Raymond A. Noe, John R. Hollenbeck, Barry Gerhart, Patrick M. Wright. Fundamentals of Human resource management. 4th edition. McGraw-Hill Higher Education 2003.

References:John M. Ivancevich. Human resource management. 8th edition. McGraw-Hill Higher Education 2003. Stephens Robbins, Rolf Bergman, Ian Stagg, Mary Coulter. Management. 3th edition, Prentice Hall Publisher 2003. Lawrence S. Kleiman. Human resource management. 2th edition. South-Western College Publishing 2000. David A. Decenzo, Stephens Robbins. Human resource management. 6th edition. John Wiley & Sons, Inc 2004.

Human Resource Management

CHAPTER1

Introduction to HRM

WhatDoINeedtoKnow?(1of2)

1. Definehumanresourcemanagementand explainhowHRMcontributestoan organizationsperformance.

2. HRM roles and activities

3. Summarizethetypesofskillsneededfor humanresourcemanagement.

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HumanResourceManagement(HRM)

Thepolicies,practices,

andsystemsthat

influenceemployees:

- behavior

- attitudes

- performance

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HumanCapital

HumanCapital- an The concept of humanorganizationsresourcemanagementemployeesdescribedinimpliesthatemployeestermsoftheir:areresources ofthe- trainingemployer. experience

- judgment

- intelligence

- relationships

- insight

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Figure1.1:

HumanResourceManagementPractices

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Human resource practicesHRM Pre-Selection practicesHRM Selection practicesHUTUYN DNG HR planning Job Analysis Recruitment Selection Training & Development Performance Management Compensation & BenefitHRM Post-Selection practices

AtcompanieswitheffectiveHRM:

Employeesandcustomerstendtobemore satisfied.

Thecompaniestendto:

- bemoreinnovative

- havegreaterproductivity

- developamorefavorablereputationinthe community

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Figure1.2:

ImpactofHumanResourceManagement

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Goals of HRM To achieve organizational objectives through workforce. To utilize people to their full capacity and potential. To foster commitments from individuals to the success of the company. Identify and satisfy the needs of individuals by offering various monetary and non-monetary rewards. Obey legal regulations and laws on human resource

Table1.1:

ResponsibilitiesofHRDepartments

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AnalyzingandDesigningJobs

JobAnalysis

Theprocessofgetting detailed information aboutjobs.

Job Design

Theprocessofdefining the way work will be

performedandthe tasksthatagivenjob requires.

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RecruitingandHiringEmployees

Recruitment

Theprocessthrough which the organization

seeksapplicantsfor potentialemployment.

Selection

Theprocessbywhichthe organization attempts to

identifyapplicantswith thenecessary

knowledge,skills, abilities,andother

characteristicsthatwill helptheorganization achieveitsgoals.

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TrainingandDevelopingEmployees

Training

Aplannedeffortto enable employees to

learnjobrelated knowledge,skills,and behavior.

Development

Theacquisitionof knowledge, skills, and

behaviorsthatimprove anemployeesabilityto meetchangesinjob

requirementsandin customerdemands.

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ManagingPerformance

PerformanceManagement- Theprocessof ensuringthatemployeesactivitiesand outputsmatchtheorganizationsgoals.

Thehumanresourcedepartmentmaybe responsiblefordevelopingorobtaining questionnairesandotherdevicesfor measuringperformance.

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PlanningandAdministeringPay andBenefits

PlanningPay&Benefits

Howmuchtoofferinsalary

andwages.

Howmuchtoofferin bonuses,commissions,and

otherperformancerelated pay.

Whichbenefitstoofferand howmuchofthecostwill besharedbyemployees.

AdministeringPay&Benefits

Systemsforkeepingtrackof

employeesearningsand benefitsareneeded.

Employeesneed

informationabouttheir benefitsplan.

Extensiverecordkeeping andreportingisneeded.

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HRM RolesAdministrative expertEmployee AdvocateOperational roleStrategic partner

Figure1.3:SkillsofHRMProfessionals

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Figure1.6:

MedianSalariesforHRMPositions

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Summary

Humanresourcemanagement(HRM)consists ofanorganizationspeoplepractices

- thepolicies,practices,andsystemsthatinfluence employeesbehavior,attitudes,andperformance.

HRMinfluenceswhoworksforthe

organizationandhowthosepeoplework.

HRdepartmentshaveresponsibilityfora

varietyoffunctionsrelatedtoacquiringand managingemployees.

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Summary

(continued)

HRmanagementrequiressubstantialhuman relationsskills,includingskillin:

- communicating

- negotiating

- teamdevelopment

HRprofessionalsalsoneed:

- decisionmakingskills

- leadershipskills

- technicalskills

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