Universal Communications Principles – Print Materials

• Simplify & avoid duplicative paperwork• Offer to read aloud & explain• Check reading level (ideal 5th-6th grade)• Plain language principles• Show or draw simple pictures• Focus only on key points• Emphasize what the patient should do • Minimize information about anatomy & physiology• Underline or Circle key points

Reader – Friendly Print Materials

• Simple words (1-2 syllables)• Short sentences (4-6 words)• Short paragraphs (2-3 sentences)• No medical jargon• Headings and bullets• Lots of white space

Are Patient Education Materials User Friendly?

•Check reading level (tools, spelling, options, readability)

•Aim for <8th grade

•Ask following 5 questions

Is the Layout User-Friendly?

Do Illustrations Convey the Message?

Is the Message Clear?

Is the Information Manageable?

“Meant for Me”