UPO Annual Report 2013

ANNUAL REPORT 2013

CONTENTSMESSAGE FROM THE CHIEF EXECUTIVE OFFICER

AND THE CHAIR OF THE BOARD . . . . . . 1

BOARD OF DIRECTORS . . . . . . . . . . . 2

A VISION FOR THE FUTURE . . . . . . . . 3

2013 IN REVIEW . . . . . . . . . . . . . . . 4

OUTCOMES . . . . . . . . . . . . . . . . . 12

FINANCIALS . . . . . . . . . . . . . . . . 14

PARTNER AGENCIES . . . . . . . . . . . . 16

COMMUNITY PARTNERS . . . . . . . . . 17

2013 HIGHLIGHTS . . . . . . . . . . . . . 19

WHERE WE SERVE . . . . . . . . . . . . . 20

MESSAGE FROM THE CHIEF EXECUTIVE OFFICER AND THE CHAIR OF THE BOARD

Transformation is defined as a, “complete or major change in someone or something’s appearance or form.” 2013 marked the beginning of our transformation in response to the continued call to move District families out of poverty into fulfilling career and educational opportunities and sustainable communities where they can thrive.

We embarked on this transformation by tackling the six strategic goals outlined in the UPO 2013-2018 Strategic Plan. These goals continue to help us make the fundamental decisions and actions that guide our future as the District’s Community Action Agency.

What crystalized for leadership was that the methods in which UPO works to move families out of poverty must progress towards those that are evidence-based, regularly assessed and keep pace with market and economic trends to prepare customers for high demand careers as identified by The Bureau of Labor Statistics.

Within our early learning programs we restructured how we work with children ages zero to five to now adhere to an evidence-based curriculum with great focus on child outcomes, ongoing staff development, reflective supervision, technology use and results tracking. We also acquired new, high quality, like-minded partnerships to construct an early learning and Head Start success model moving forward.

In our P.O.W.E.R. (Providing Opportunities with Educational Readiness) we applied evidence-based curricula and mentor and inspire a cohort of young people beginning in middle-school-age through their high school graduation to pursue higher education. Our students engage a rigorous Sciences, Technology, Engineering and Math (STEM) curricula, work within the robotics and environmental sciences fields, and are exposed to diverse and challenging educational and social emotional experiences.

Through our outpatient, medically managed opioid treatment program, we increased our counseling and case management services to ensure that our counseling efforts and attention to medical, psychiatric and socioeconomic issues are effective in one’s drug recovery. Through our adult training offerings, we provided certificate programs within the Help Desk IT, broadband and telecommunications, hospitality and construction trades to meet the Bureau of Labor Statistics’ employment projections of job growth through 2022. Through it all, we’ve built in organizational assessment capabilities to measure, monitor and perfect what works, and have the courage and the data to support the discontinuation of what does not.

In 2013 we continued to nurture our partnerships with community organizations and leaders throughout the District and beyond. We thank you for committing your time, energy and resources to aid UPO in the fight to eliminate poverty and unite people with opportunities. As you read about our multitude of accomplishments in 2013, take a moment to reflect on how, together, we can work to transform the lives of those we serve.

John L . Oberdorfer, Esq .Chair, Board of Directors

Dana M . JonesPresident, CEO

1UNITING PEOPLE WITH OPPORTUNITIES UPO.ORG

BOARD OF DIRECTORSUPO’s Board of Directors comprises 21 members representing Washington, D.C.’s eight wards and the public and private community. Our Board is a tripartite governing board that is responsible for ensuring that UPO assesses and responds to the causes and conditions of poverty in the District and remains fiscally and administratively sound.

As the designated Community Action Agency for Washington, D.C., our tripartite board consists of one-third of members who are democratically selected representatives of low-income individuals

and families living in the District; one-third of our members are mayoral appointees; and one-third of our members are chosen from industry, business, law enforcement, education, and other major groups and interests located in and serving the District.

Our Board Members are important participants in the visioning and approval of UPO’s strategic planning and significantly aid in informing our leadership and staff in how UPO can be most successful in its ongoing efforts to reduce poverty in Washington, D.C.

OFFICERS

John L. Oberdorfer, Esq. Chair

Dontai Smalls, Esq. Vice Chair

Monique L. Poydras, J.D. Secretary

Dr. Elaine A. Crider, DHSc. Treasurer

MEMBERS

Clifford E. Barnes, Esq. Elected by UPO Board

YaVonne V. Boyd Elected by UPO Board

Michael J. Cobb, MBA, CPA Elected by UPO Board

Ronald R. Collins, Esq. Designated by the Mayor of the District of Columbia

Dr. Courtney P. Davis Elected by UPO Board

Marlena D. Edwards, MSW Elected by Wards 4 & 5

Franklin Garcia Designated by the Chairman of the D.C. Council

Terrance L. Ingram

Designated by the Mayor of the District of Columbia

Lendia S. Johnson Elected by Ward 8 (8A)

Lt. Kishia J. Mills Elected by Wards 2 & 6

Dr. Andre Nero Randall Elected by Ward 7

Laurent R. Ross Elected by UPO Board

Freddie T. Vaughns, D.S.W. Elected by UPO Board

2

A VISION FOR THE FUTUREUPO looks towards the next half-century of service with the vision of a Washington,

D.C. that affords economic parity for all its residents. Our role in helping the

District achieve such parity lies in the six strategic goals established by our Board

of Directors and Executive Team in our five-year strategic plan. These goals allow

UPO to crystallize the steps needed to continue to fulfill our promise to engage and

empower D.C. families to take ownership over their futures and attain self-sufficiency.

GOAL ONE: INCREASE KNOWLEDGE OF UPO SERVICES AND COMMUNITY ENGAGEMENTUPO is strengthening its brand throughout the Washington Metropolitan Area as an innovative leader and provider of empowering social services to the poor.

GOAL TWO: INCREASE NON-GOVERNMENT RESOURCESUPO is supporting dynamic and innovative programming to raise people out of poverty by raising $5 million in corporate and foundation support.

GOAL THREE: ECONOMIC SECURITY PROGRAMMINGUPO’s service delivery systems are structured to focus on economic security for individuals and families through asset development.

GOAL FOUR: CREATE AND GROW SOCIAL ENTERPRISESUPO applies commercial strategies to generate capital that supports and expands our services for the community.

GOAL FIVE: BECOME A WASHINGTON METROPOLITAN REGIONAL PROVIDERWe are expanding our services to address the needs of low-income families throughout the District, Maryland, and Northern Virginia.

GOAL SIX: INCREASE ORGANIZATIONAL EFFICIENCY AND PRODUCTIVITYWe are modifying our business policies and practices, automating our business processes and improving our responsiveness to our customers and our partners.

2 3UNITING PEOPLE WITH OPPORTUNITIES UPO.ORG

2013 IN REVIEW

Each year, the UPO staff proudly assembles the countless success stories of

achievement. As our customers persevere through the varying, unique challenges

but shared experiences of breaking the cycle of poverty, UPO staff serves as

mentors, life coaches, trusted counsel, and cheerleaders for those whose lives

we hope to change for the better. We are always humbled by the opportunity to

walk the journey towards self-

sufficiency with our customers. More than that, we are thankful that

our customers continue to entrust us with their dreams and futures.

The following 2013 summary provides a glimpse into the

opportunities UPO provides for customers seeking to

improve the conditions of their lives.

“ Being a recipient of the UPO Adult Education & Training Scholarship has truly blessed my life. I will use this award to pay towards my tuition, so that I can continue to make my dream of becoming the CEO of an IT corporation reality. God plans our path, but we have to take the steps!”

—Lakisha Rivera, UPO Adult Scholarship Recipient

OUTSET: 2013 CHILDREN’S DEFENSE FUND FREEDOM SCHOOL ANNIVERSARY AT THE KENNEDY CENTER. INSET: GARDENING WITH THE BABIES.

5UNITING PEOPLE WITH OPPORTUNITIES UPO.ORG

THE UPO EFFECT

• In May 2013 the Workforce Development Division’s job development team worked closely with The Washington Hospital Center to find a qualified Floor Technician who was, “reliable, dependable, had experience burnishing, stripping and waxing floors. The Washington Hospital Center’s Human Resources Specialist said, “We need someone who can guide sanding machines over surfaces of floors until the surfaces are smooth.” One week earlier, UPO’s Workforce Development Division Job Developer Ms. Higginbotham had spoken to Mr. D. M. who was referred to UPO’s Job Readiness Training by a UPO Alum. Mr. D. M. had been unemployed for over four months. During his initial interview with Ms. Higginbotham, he explained that he had 20 years of experience as a Floor Finisher. Mr. D. M. continued talking as he gave a lengthy description of what he did, i.e. keeping his hand and arms steady controlling and moving the sander, analyzing information about the floor assignments and evaluating results to choose the best solution to solve problems, inspecting equipment, structures, or materials to identify the cause of errors or other problems and defects in the floors. The important part Mr. D. M. mentioned last: He absolutely enjoyed doing hardwood floor sanding. Ms. Higginbotham connected Mr. D. M. with Ms. White of the Washington Hospital Center where Mr. D. M. was immediately hired to a full-time position. Following his being hired by Washington Hospital Center, Mr. D. M. called to express to UPO’s Workforce Development

Division how happy he is to be working for an employer who appreciates his work ethic and values the end results of the time and effort he puts into their floors.

• Mr. C. O. first visited UPO’s Petey Greene Center where he learned about UPO’s training programs in computers, flagging and food services. Following enrollment in UPO’s job readiness program, Mr. C. O. was encouraged to reconsider the trainings offered at UPO’s Weatherization Training Center. Even though he admits to not having any idea what weatherization was prior to his first encounter with teachers at the center, they managed to convince him of its potential to equip him with marketable skills. Consequently, Mr. C. O. enrolled. On his first day in class he admitted to thinking, “What am I doing here? I am not going to understand this!” Despite that nagging feeling, he was encouraged to take notes and to study them after class and before class. He studied them in the evenings as advised, and gradually began to think to himself, “I can do this.” The more he learned in class the more interested he became. After several weeks in the classroom and doing hands-on activities in the workshop at UPO’s Weatherization Training Center, he realized that he was increasingly getting good at it. His instructor also noticed that Mr. C. O. was not just doing well in class but was also helping some of the other trainees who were having difficulty with the theory and the practical sessions in the workshop. Staff in UPO’s Weatherization Training Center reports that Mr. C. O.’s test grades were exceptional and serve as evidence that he understood the materials in great detail. Staff also stated that his questions demonstrated that he was thinking beyond the immediate task and wanted to learn more. Mr. C. O. has since been promoted to the next level of training and was selected to take the Building Performance Institute’s Building Analyst class. His instructors expect him to pass the certification test and to be capable of independently conducting energy audits on buildings anywhere in the United States following the certification test.

JOURNEY TO CAREERS

UPO works diligently to create a system of success for those who seek career training and placement. Our goal is to prepare our customers for work by helping them become technologically savvy and computer literate; craft résumés and hone interviewing skills; and get an audience with employers who want to hire. Located at our Ward 8 centers, the Ralph Waldo “Petey” Greene Community Center and our Anacostia Center, customers can make use of the computer labs to learn how to use technology for their job search and to seek job opportunities via the Internet.

For our customers who want to gain new skills, UPO’s Workforce Institute offers a suite of career and technical education programs licensed by the Office of the State Superintendent of Education. With nearly a dozen course offerings, customers can become certified to attain careers within the

hospitality, food service, emergency management, IT, construction, and green industries. Through our newest initiative, the IT Help Desk Training program, we partnered with The H.O.P.E. Project to train and graduate our first cohort of 20 IT Help Desk grads and to help them secure employment, half of them within a month of graduation. We partner with some of the largest employers in the District to place our customers in full time careers. Our partners include The Washington Hospital Center, Walmart, and Marriott International, to name a few.

“ If you don’t wake up in the morning excited to pick up where you left your work yesterday, you haven’t found your calling yet.”—Mike Wallace, American journalist


JOURNEY TO EDUCATION

UPO strives to create nurturing, loving and encouraging learning experiences for every young person we touch. Through our ten early learning childhood development program centers, UPO’s Office of Early Learning (OEL) serves the District’s youth from conception through age five. Initiated in 1964, UPO’s Head Start program was one of the first pilot programs in the United States. UPO’s Early Learning Network provides Early Head Start, Head Start, and Pre-K services to our District families in need. UPO additionally offers before-and-after care subsidies to those families who work or are enrolled in a training program.

UPO’s Head Start and Early Head Start programs provide children ages five and under with age-appropriate, curriculum-based educational programs, health screenings and nutritious meals.

Parents are encouraged to participate in parent policy council, parenting classes and as center volunteers. Coordination and linkages to other UPO private and governmental support services are provided to ensure a holistic approach to family stability.

UPO’s comprehensive early learning network for FY2013 included ten (10) direct-operated centers, one

(1) delegate agency, four (4) sub grantees and five (5) Early Head Start, Head Start delegate agencies and ten (10) Early Childhood Development Centers and three (3) other neighborhood non-profit childcare providers with service agreements with UPO.

UPO’s Youth Division offers District youth diverse, year-round, educational opportunities designed to inspire and encourage young people to grow and develop into productive adults with promising futures.

“ A quality education has the power to transform societies in a single generation, provide children with the protection they need from the hazards of poverty, labor exploitation, and disease, and give them the knowledge, skills, and confidence to reach their full potential.”

—Audrey Hepburn, actress, humanitarian

The Providing Opportunities with Educational Readiness or P.O.W.E.R. program tracks students from their middle school years through hight school and motivates them to pursue higher education.

Through the Summer Academy, 20 students participated in two STEM events designed to incentivize students for good behavior and provided an academic component that supported the goals P.O.W.E.R. Students participated in an overnight environmental sciences outing held at Algonkian Regional Park in Sterling, VA, where students conducted environmental studies, studied the

Potomac’s reservoirs intake pipes and their man-made wetlands. The second event enabled students to participate in the 4H National Geospatial Technologies Youth Summit. Through a partnership with Dr. Jess Bemley and the BDPA Foundation, eight scholarships were secured from Samsung for P.O.W.E.R. students to spend five days at the summit. There, the students were introduced to GPS/GIS mapping technology; led peer workshops where they were able to teach other students about their research done on various technology topics; and were given GIS mapping kits to use in their schools as a part of 4H’s National Mapping Day.

THE UPO EFFECT

• Lynette Crawford is a 32-year-old mother of five and a life-long resident of Washington, D.C. Three of her children have participated in the UPO Early Head Start program. Lynette and her family worked with UPO staff to improve her parenting skills through parenting workshops and was encouraged to go to back to school to finish her Associates Degree in Early Childhood Education. Ms. Crawford also learned through UPO how to keep her family healthy through good dietary habits and hygiene. Her children additionally received immunizations and routine physicals

through the Early Head Start program. By taking advantage of these services, Lynette has been able to work a full time job and provide for her children. To show her appreciation for this opportunity Ms. Crawford volunteers at the Developing Families Center, the sub grantee through which her children attend Early Head Start, once a week to give back to the organization that has helped her so much.

Children with Disabilities

% of Eligible Children Medical Exams Dental Exams Volunteers

4 94 289 274 154

2 91 280 280 166

9 99 104 104 251

5 100 50 40 7

4 100 82 79 329

16 100 215 217 42

113 100 542 379 100

2 97 37 58 3

2 88 68 67 3

Funded Enrollment Children Served Families Served

UPO Early Head Start 215 299 276

UPO Head Start 280 280 267

Edward C . Mazique Early Head Start 93 104 104

Bright Beginnings Early Head Start 33 78 52

Bright Beginnings Head Start 46 82 80

Rosemount Head Start 183 224 79

D .C . Public Schools’ Head Start 701 743 743

Educare 56 64 60

Educare Head Start 119 69 68


JOURNEY TO STRONGER COMMUNITIES

Known as a friend to the community, UPO strives to improve the conditions where our families reside and to create safe spaces where people can care for one another and the place they share. Our Community Engagement, Comprehensive Treatment Center, Shelter Housing and Hotline, Foster Grandparents, gleaning, and volunteer services each work to address our customers’ desire to improve their environment, ensure their safety, well-being, health and happiness.

UPO’s Foster Grandparent program provides volunteer opportunities for persons 55 years old and older to work one-on-one and in small groups with children from birth to 21 years of age in educational and social service settings. The program operates at 42 locations in the District of Columbia. The sites include early education centers, public and public charter schools, before and after-school programs and youth programs. Over 250 senior citizens participate in the program annually. Each year, Foster Grandparents provide over 180,000 volunteer hours with an estimated value of $4.2 million.

Our Comprehensive Treatment Center is a medically managed opioid treatment program that was established under a contract with the Department of Behavioral Health Addiction Prevention and Recovery Administration (DBH/APRA) of the D.C. Department of Health. The CTC serves up to 600

customers and provides dosing services to the same population for the Veterans Administration. Through individual and group therapy, family counseling, crisis intervention and case management services, CTC works to strengthen individual customer motivation to enter and remain in medication-assisted treatment until they are successful at maintaining an addiction-free lifestyle.

In coordination with the Mid-Atlantic Gleaning Network, UPO’s Gleaning Program works with more than 300 volunteers to travel to farms and fields throughout the National Capital region to harvest fresh fruits and vegetables that are given to our families each month. Gleaning provides nutritious meal options for families who might otherwise go hungry. More than 3,500 customers received fresh produce this fiscal year.

“ We have all known the long loneliness and we have learned that the only solution is love and that love comes with community.”—Dorothy Day, American journalist,

social activist

THE UPO EFFECT

• Ms. L. G. is a resident of Northeast DC. She is a single divorced mother who approached UPO’s Housing Services Unit for services in the fall of 2009. At the time, she was two months behind on her mortgage. Ms. L. G. previously applied for the Making Homes Affordable program with her mortgage company but had sadly been denied. It was later determined that she was denied because her financial statement was incorrectly completed . Upon gaining a deeper understanding of her needs, the staff in UPO’s Housing Services Unit discussed the issues that resulted in the first denial with her mortgage company. The UPO Housing Services Unit staff ultimately helped Ms. L. G. to make the necessary corrections to her financial statement and draft a hardship letter to tell Ms. L. G.’s compelling story. The UPO Housing Services Unit staff then took all of Ms. L. G.’s financial information, created a

modified budget for her, obtained a corrected financial statement and resubmitted the Making Homes Affordable program application. Upon resubmitting the application, Ms. L. G. was approved for a mortgage modification by her lender. Ms. L. G. has since had her mortgage delinquency fully resolved.

“ I came to the UPO Foster Grandparent Program because I love children. They bring joy into my life in many ways (thanks to you!).”

—Foster Grandmother Friendship Chamberlain

Elementary & Middle PCS


NUTRITION

• 1,969 Customers Received Food Assistance through the UPO Gleaning Program

• 3,153 People Benefited From Food Assistance through UPO’s Gleaning Program

LINKAGES

• 50,100 Customers Referred to UPO for Electronic Benefit Cards

• 61,830 Electronic Benefit Cards Issued/Re-Issued to Customers

SELF-SUFFICIENCY

• 2,164 Customers For Whom An Economic Security Assessment Was Completed

• 1,554 Customers For Whom New Case Management Plans Were Initiated

• 157 Customers Progressed From “In Crisis” to “At Risk”

• 252 Customers Progressed From “At Risk” to “Stable”

OTHER

• 646 Customers Participated in Seminars / Workshops That Promote Good Health

• 14 Youth Participated in Pregnancy Prevention Programming

• 564 Customers Received Methadone Maintenance

• 262 Volunteers Engaged

• 216 Children & Seniors Engaged Through Recreation & Socialization

• 5,016 Youth Mentored and Served by Foster Grandparents

• 1,096 Youth Engaged through Youth Programs

• 23 Youth Are Active (Enrolled in College) Joseph Beavers Scholarship Recipients

• 255 Customers Completed Parenting Instruction

• 145 Youth Received Tutoring

• 415 Customers Received Education Related Transportation Assistance

• 562 Customers Received Employment Related Transportation Assistance

• 576 Customers Received Assistance from a Food Pantry as well as Food Baskets

• 234 Seniors Participated in the Foster Grandparent Program

• Served 3,800 Children One-on-One and 9,000 Children in Group Settings

• 182,426 Volunteer Hours Given

OUTCOMESHIGHLIGHTS

• 75,549 Individuals Served

• 50,100 Electronic Benefit Transfer Cards Issued

• 6,200 Persons Transported

• 3,223 Persons Received Income Management Services

• 1,502 Children Served in Early Head Start

• 1,341 Families Served in Early Head Start

• 441 Children Served in Head Start

• 388 Families Served in Head Start

EMPLOYMENT

• 1,227 Customers Received Workforce Readiness/Career Counseling

• 609 Customers Were Referred for Jobs

• 444 Customers Were Placed In Jobs

• 288 Customers Retained Their Jobs 30+ days

• 163 Customers Retained Their Jobs 90+ days

• 23 Customers Enrolled in Work Experience / Internship Programs

• 21 Customers Completed 30+ Days of Work Experience / Internship Programs



• 1,081 Customers Were Enrolled in Vocational Skills Training

• 558 Customers Completed Vocational Skills Training

EDUCATION

• 603 Customers Enrolled in GED Programs

• 102 Customers Advanced One or More Grade Levels

• 50 Customers Earned GEDs

INCOME MANAGEMENT

• 203 Customers Received Income Management Counseling

• 200 Customers Set up Household Budgets

• 111 Customers Maintained Household Budgets for 90+ days

• 640 Income Eligible Customers Sought Free Tax Preparation Assistance

• 640 Customers Received Free Tax Preparation Assistance

• 234 Customers For Whom Less Than $500 Was Identified In Tax Credits

• 263 Customers For Whom More Than $500 Was Identified In Tax Credits

HOUSING

• 301 Customers Received Housing Intervention Services

• 158 Customers Whose Housing Was Stabilized for 90+ days

EMERGENCY

• 6,200 Homeless Customers Sought Transportation Services

• 6,200 Homeless Customers Received Transportation Services

• 144,647 Rides Provided to Homeless Customers


FUNDING SOURCES

• U.S. Department of Agriculture

• U.S. Department of Energy

• U.S. Department of Health and Human Services Administration for Children and Families — Head Start

• U.S. Department of Labor

• U.S. Department of Veterans Affairs

• District of Columbia Department of Employee Services

• District of Columbia Department of Energy

• District of Columbia Department of the Environment

• District of Columbia Department of Human Services

• Office of the State Superintendent of Education

• The Community Partnership for the Prevention of Homelessness

• Corporation for National and Community Services

• Scholarship Funds Generated by Proceeds from UPO’s Annual Martin Luther King, Jr. Memorial Breakfast and from Donations

• Donations and Private Sources

FINANCIALS

STATEMENT OF ACTIVITIES

“ I would like to thank the UPO for making the recent Job Fair such a huge success! We reached many people from all over the city and beyond with a variety of employment opportunities. Your generous offer to co-sponsor and provide the beautiful space at the Arena Stage was crucial to making the event possible. The overwhelming response of more than 2,000 attendees illustrates the strong desire to work and need for more employment opportunities. We look forward to collaborating with you on this and other future endeavors in the future.”

—Tommy Wells, Councilmember, Ward 6

Total amount of private funds - $1,044,364 Total amount of public funds - $36,836,562Fees - $91,431


COMMUNITY PARTNERSEach year UPO partners with a myriad of organizations throughout the

Washington, D.C. metropolitan area and beyond to craft the highest quality of

services and programs all designed to help our customers attain an economically

independent life.

Thank you for your continued support in helping to fulfill our mission to unite

people with opportunities.

• AFC Scholarship Foundation, Inc

• AFL-CIO

• Age Friendly DC

• America Works of Washington, DC

• American Kidney Fund

• American University

• AMTRAK

• Anacostia Coordinating Council

• Anacostia Economic Development Corporation

• Andrews Federal Credit Union

• Assembly at Petworth

• Ballou Stay

• Barry Farms Study Circle

• Berean Baptist Church

• Bernice Fonteneau Senior Wellness Center

• Bowie State University

• Bread for the City

• Calvary Health Care

• Capital Area Asset Builders (CAAB)

• Capital Entertainment Services

• Capital Guardian Youth Challenge

• Capital Wesley Church

• CareFirst Blue Cross Blue Shield

• Caribbean Coach LLC

• Center for Non Profit Advancement

• Child and Family Services Agency

• Cheltenham Warehouse

• Children Hospital Injury Prevention Burn & Winter Safety

• Clay Apartments

• Coca Cola Corporation

• Community Tax Aid

• COMPASS DC

• Congresswoman Eleanor Holmes Norton

• Convention Center/Feast of sharing

• Councilman Marion Barry — Ward 8

• Court Services and Offender Supervision Agency

• DC Building Industry Association

• DC Health Link

• DC Healthy Families

• DC Library

• DC Therapeutic Senior Center

• DC TV

• DC United

• DCPS Office of Early Childhood Education

• DC Rape Crisis Center

• Deanwood Recreation Center

• Democracy Prep

• Department of Health

• Department of Human Services

• Disney, Inc.

• Dorothy Height Library

• Eagle Academy

• East River Family Strengthening Collaborative

• Edgewood Farmers Market

• Educare of Washington DC

• Empower DC

• Fairlawn Civic Assoc.

• Family Medical Counseling Service

PARTNER AGENCIESThe UPO relationship between agencies, organizations and special programs

provide core community services throughout the District of Columbia. These

services that are directly operated by UPO or by independent agencies include

specialized hotlines, youth and senior citizens’ programs, housing assistance,

employment training and placement, and emergency care.

We are honored to work in concert with our sub grantee agencies to ensure

holistic services for those we serve throughout Washington, D.C.

• Columbia Heights/Shaw Family Support Collaborative

• Covenant House

• DC Central Kitchen

• DC Scores

• Edgewood/Brookland Family Support Collaborative

• Lutheran Social Services of the National Capital Area

• Metropolitan Washington Council, AFL-CIO

• Opportunities Industrialization Center of DC

• Vida Senior Center

THE UPO EFFECT

• Ms. K. is a single mother who came to the Southeast Ministry (SEM) of the Lutheran Social Services of the National Capital Area with a clear goal. She wanted to turn her life around by earning a GED so that she could accomplish her lifetime dream of becoming a licensed cosmetologist. During the nine weeks that she spent at SEM, the staff and volunteers at the Lutheran Social Services of the National Capital Area helped her keep sight of that goal, and she worked incessantly to achieve it. After merely nine weeks of classes, Ms. K. took her test and obtained her GED. The staff at Lutheran Social Services of the National Capital Area was impressed with Ms. K.’s selflessness in the classroom. She was always willing to help her fellow students who were facing significant challenges with the course material. The staff at the Lutheran Social Services of the National Capital Area helped Ms. K. to see that those skills will also be important to her as a cosmetologist. Ms. K. is currently enrolled in a local cosmetology school. For her work at the Southeast Ministry of the Lutheran Social Services of the National Capital Area, she received a nomination for the D.C. Learns’ “Mary Harshaw Outstanding Adult Learner Award.”


2013 HIGHLIGHTSOUR VOLUNTEERS ARE AWESOME

Without our hundreds of volunteers donating thousands of hours to help us in all aspects of what we do — from helping us in our edible gardens, to processing and filing taxes, to creating promotional videos for our programs, to conducting health screenings — we want to thank you a million times over for your time, commitment and true dedication to helping unite our customers with opportunities.

WE LOVE OUR JOSEPH A. BEAVERS’ SCHOLARSHIP RECIPIENTS!

Each year, UPO awards five $10,000 college scholarships to deserving District of Columbia rising high school seniors. Through generous donations of our many supporters of our Annual Martin Luther King, Jr. Memorial Breakfast, UPO is proud to highlight 22 of our scholars who are pursuing their dreams for a brighter future through academic achievement.

• Carman Chatman (2012) — Norfolk State University

• Tamika McKay (2012) — North Carolina A&T

• Bryon Ford (2012) — Morehouse College

• Jennifer Hernandez (2012) — Trinity University

• Danielle Drumgoole (2012) — New York University

• Erica Davis (2011) — University of Kansas

• Tyrec Grooms (2011) — University of Mary Washington

• Bianca Eastman (2011) — Trinity University

• Tameka Gongs (2011) — Louisiana State University

• Lauren Lincoln (2010) — Penn State University

• Shamira Redd (2010) — Penn State University

• Kanesha Overton (2010) — University of Oklahoma

• Delonta Butler (2010) — University of the District of Columbia

• Ashley Acevedo (2009) — University of the District of Columbia

• Bre’ Anna James (2009) — Trinity University

• Martez Hurt (2009) — Florida A&M University

• Qi Ling Li (2009) — James Madison University

• Menbere Assefa (2009) — James Madison University

• Amber Young (2008) — Norfolk State University

• Efrem Ayalew (2008) — St. Mary’s College of Maryland

• Janelle Ricks (2007) — Northern Virginia Community College

• Jermaine Mathis (2007) — Prince Georges’ Community College

• FIT Solutions

• Fort Lincoln New Town Corporation

• Georgetown Lombard office of Minority Health & Health Disparities Research

• Giant Food Corporation

• Greater Help Ministries

• Greater Washington Urban League

• Grubbs Pharmacy

• H. Street Community Development

• Harriet Tubman Elementary School

• Health Services for Children with Special Needs

• Helping Hands, Inc.

• Higher Development Academy

• H.O.P.E. Project

• Imagine Public Charter School

• Industrial Bank

• Ketchum Elementary School

• Latin American Youth Center

• Lockheed Martin

• M & T Bank

• Main Street Congress Heights

• Marshall Heights Community Development

• Martin Luther King, Jr. Library

• Med Star Family Choice

• Mid Atlantic Area Gleaning Network

• Midtown Lion Club

• Miller Farm

• My Fairy Palace

• My school DC

• National Building Museum

• Neighborhood Legal Services

• New Commandment Baptist Church

• Office, Deputy Mayor for Planning and Economic Development

• One DC

• Parents with Partners

• PEPCO

• Petworth Library

• Pinpoints

• Providence Hospital

• R. Emmanuel Bell Consulting

• Rockstar Cutz

• Safeway Inc.

• SNAP/Hunger Solutions

• St. Elizabeth West Campus

• St. Elizabeth East Project

• Streetwise Partnerships

• Street Wize Foundation

• Strong Families

• Summit Health Institute for Research and Education (SHIRE)

• Sunshine Early Learning Center

• T Mobile

• The Brooks Group, LLC

• The Women’s Collective

• Therapeutic Rec. Ctr.

• Toastmasters International

• Trinity University Nursing School

• United Bank

• US Marine Corp

• US Postal Service

• VA CRCC Culinary Training Program

• Verizon

• Viacom

• Walmart

• Wards 7 & 8 DC Prevention Center

• Washington Gas

• Washington Legal Clinic for the Homeless

• Watha T. Daniels Library

• Westwood College

• WHUR Radio

• WMATA

• YMCA


WHERE WE SERVEHeadquarters

301 Rhode Island Ave. NW Washington, DC 20001 202-238-4600

anacostia community service center

1649 Good Hope Rd. SE Washington, DC 20020 202-610-5900

Building careers academy

915 Girard St. NE Washington, DC 20017 202-526-2644/2643

compreHensive treatment center

1900 Massachusetts Ave. SE Building #13 Washington, DC 20003 202-682-6599

petey greene community service center

2907 Martin Luther King, Jr. Ave. SE Washington, DC 20032 202-562-3800

office of early learning

301 Rhode Island Ave. NW Washington, DC 20001 202-238-4600

UPO HEAD START CENTERSanacostia HigH scHool

Early Head Start 1601 16th St. SE Washington, DC 20032 202-698-2155

azeeze Bates

Early Head Start, Pre-K 444 16th St. NE Washington, DC 20002 202-388-7960

Ballou senior HigH scHool

Early Head Start 3401 4th St. SE Washington, DC 20032 202-645-6689

c. W. Harris elementary scHool

Early Head Start 301 53rd St. SE Washington, DC 20019 202-575-9394

dunBar senior HigH scHool

Early Head Start 101 N St. NW Washington, DC 20001 202-238-0748

edgeWood

Early Head Start, Pre-K 601 Edgewood Terrace NE Washington, DC 20017 202-529-1582

frederick douglass

Early Head Start 3240 Stanton Rd. SE Washington, DC 20020 202-889-2080

luke c. moore

Early Head Start 1001 Monroe St. NE Washington, DC 20017 202-671-6313

marie reed

Early Head Start 2200 Champlain St. NW Washington, DC 20017 202-234-5852

Woodson HigH scHool

Early Head Start 540 55th St. NE Washington, DC 20019 202-939-2030 ext. 157

“ Thanks to UPO and its partnering with The H.O.P.E. Project, I am a world class IT Professional. UPO and The H.O.P.E Project’s partnership has given me the opportunity to participate in something larger than myself and become a part of an amazing network of people who have similar career goals. We learn together and earn together. We go to each other for advice and network about job opportunities. The H.O.P.E Project has allowed me to look at myself and clarify just how far I want to go in the IT field and in life. I have a sense of purpose.”

—Erica Leonard, Contractor for Marriott International Headquarters

20 UNITING PEOPLE WITH OPPORTUNITIES UPO.ORG

United Planning Organization 301 Rhode Island Ave. NW Washington, DC 20001-1826

(202) 238-4600 [email protected] www.upo.org

Documents

UPO Annual Report 2013