Urban Universities: Developing a Health Workforce that Meets Community Needs

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    Urban Universitiesdeveloping a health workforce

    that meets community needs

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    the coalition of urban serving universities

    Te Coalition o Urban Serving Universities (USU) is a president-led organizationcommitted to escalating urban university engagement to increase prosperityand opportunity in the nations cities, and to tackling key urban challenges. TeCoalition includes 42 public urban research universities representing all U.S.geographic regions. Te USU agenda ocuses on creating a competitive workorce,building strong communities, and improving the health o a diverse population.Te Coalition o Urban Universities (USU) has partnered with the Association

    o Public and Land-grant Universities (A

    P

    L

    U) to establish an Oce o UrbanInitiatives, housed at APLU, to jointly lead an urban agenda or the nationspublic universities.

    the association of public and land-grant universities

    Te Association o Public and Land-grant Universities (APLU) is a researchand advocacy organization o public research universities, land-grant institutions,and state university systems with member campuses in all 50 states, U.S. territoriesand the District o Columbia. APLU is the nations oldest higher educationassociation, with 218 members, including 76 land-grant institutions, and

    18 historically black institutions. In addition, APLU represents the interests othe nations 33 American-Indian land-grant colleges through the American IndianHigher Education Consortium. APLU is dedicated to advancing learning,discovery and engagement. Te association provides a orum or the discussionand development o policies and programs afecting higher education and thepublic interest.

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    Urban Universitiesdeveloping a health workforce

    that meets community needs

    By Jennifer Danek, M.D. anD evelin Borrayo, Ph.D.

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    USU MeMBerS

    Arizona State University

    Boise State University

    California State University, East Bay

    California State University, Fresno State University

    California State University, Fullerton

    California State University, Long Beach

    California State University, Northridge

    Cleveland State University

    Florida International University

    Georgia State University

    Indiana University-Purdue University Indianapolis

    Morgan State University

    Portland State University

    San Francisco State University

    San Jose State University

    Temple University

    Texas Tech Universi ty

    The Ohio State University

    The State University of New York System

    Stony Brook University

    SUNY College of Environmental Science and Forestry

    SUNY Downstate Medical Center

    SUNY Upstate Medical University

    University of Akron

    University of Albany

    University at Buffalo

    University of Central Florida

    University of Cincinnati

    University of Colorado-Denver

    University of Houston

    University of Illinois at Chicago

    University of Louisville

    University of Massachusetts Boston

    University of Memphis

    University of Minnesota

    University of Missouri-Kansas City

    University of New Mexico

    University of North Carolina at Charlotte

    University of Washington, Tacoma

    University of Wisconsin-Milwaukee

    Virginia Commonwealth University

    Wayne State University

    Wichita State University

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    Table of Contents

    p

    a

    i 1

    d s: i h

    d, ub p 2

    t f h w:

    t r ub u 6

    r r s ub u 7

    r 18

    e 22

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    v

    Urban

    Universities

    Preface

    Te Coalition o Urban Serving Universities (USU) is a president-led organization

    o public urban research universities committed to improving the economic

    prosperity and quality o lie and place in cities and metropolitan regions. As part

    o their health initiative, members o the Coalition work together to increase the

    numbers, diversity, and cultural competence o the health workorce to improve

    health and reduce disparities in their communities.

    Tis report is the product o the USU Urban Health Initiative. Principal authors

    o the report are Jennier Danek, Director o USU Health, and Evelinn Borrayo,

    Executive Director o the Latino Research and Policy Center at University o

    Colorado Denver. Members o the Steering Committee include: Betty Drees, Dean

    o the School o Medicine, University o Missouri Kansas City; Greer Glazer,

    Dean o the College o Nursing, University o Cincinnati; Kevin Harris, Assistant

    Vice President or Health Sciences Academic and Diversity Aairs, Virginia

    Commonwealth University; Roderick Nairn, Provost, University o Colorado

    Denver; and John Finnegan, Dean o the School o Public Health, University o

    Minnesota.

    As Chair o the Coalition and Co-Chairs o the Urban Health Initiative, we are

    proud to present this report to our USU colleagues and the broader university

    community. Te USU Health Workorce Study is our rst step to better understandthe health workorce eorts o our membershow they are currently engaging,

    what is considered to be most eective, and where greater eort is needed.

    While this report is directed to university presidents and health leaders, its

    insights will be useul or ederal agencies and national associations working with

    our institutions toward the shared goal o preparing the uture health workorce

    or cities.

    Wim Wiewel

    President, Portland

    State University

    Chair, USU

    Mark P. Becker

    President, Georgia

    State University

    Presidential Co-Chair,

    USU Urban Health

    Michael Rao

    President, Virginia

    Commonwealth University

    Presidential Co-Chair,

    USU Urban Health

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    vi

    Urban

    Universities

    Acknowledgements

    USU would like to thank the many universities and individuals who contributed to

    this report. Te USU Health Steering Committee was instrumental in the projects

    design and implementation. We extend our gratitude to current and past members:

    Betty Drees, Roderick Nairn, Sheryl Garland, Kevin Harris, Greer Glazer, Carole

    Anderson, Alan Noonan, and John Finnegan. A special thanks to Jennier Danek

    or leading the project, and to Evelinn Borrayo and the research team at University

    o Colorado Denver, including Jenny Nguyen, Ava Drennen and Shi-Ming Shi, who

    helped developed the survey and analyzed the data.

    Tis project beneted rom the broad participation o USU member institutions,

    including administrators, deans, aculty, and sta who coordinated the collection

    o data and provided valuable input into the reports recommendations. We would

    like to recognize Shari Garmise, Vice President o USU/APLU Oce o Urban

    Initiatives, or her extensive input and assistance and Larry Van Dyne or his

    editorial assistance.

    We owe a special debt o gratitude to M. Roy Wilson, who got this work o

    the ground as the ormer Chair o the USU Health Initiative and Chancellor o

    University o Colorado Denver. His dedication to this project was critical to its

    success. Wed also like to recognize the current USU Health Co-Chairs, Mark

    Becker, President o Georgia State University, and Michael Rao, President oVirginia Commonwealth University or their leadership ensuring the projects

    successul completion. Finally, we acknowledge the coalitions leadersthe board,

    and the member presidentswho support these recommendations and whose

    steadast commitment to an evidence-based agenda has kept the coalition ocused

    on data and on advancing what works.

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    1

    Urban

    Universities

    Introduction

    iMProving health eqUity throUgh

    Workforce innovation

    Health Care Reorm has invigorated eorts to reconsider how our nations health

    system should evolve to better meet the health needs o all. Broadening access

    to care through insurance coverage or millions o Americans is but one solution

    or a system encumbered by health workorce shortages, shiting population

    demographics in the United States, and persistent health inequities. Our ability

    to resolve health workorce gaps, in particular, will impact a multitude o other

    initiatives to reorm the healthcare system and improve the publics health.Ensuring high-quality care and broader access hinges on our uture talentthe

    clinicians, researchers, and health leaders who will serve in and shape the uture

    health system.

    Universities and their academic medical centers have an important role to play.

    Tese institutions oten serve as anchors or local communities, possessing an

    unparalleled scale and breadth o resources in education, research, and patient care.

    Tis makes them well positioned to drive local innovations in health workorce

    development and to improve health and health equity in their communities.

    Tis report provides an account o how urban universities are tackling this goal by

    enhancing and expanding a diverse, culturally sensitive, and well-prepared health

    workorce to improve health and reduce disparities in our nations cities. Te report

    contains recommendations on what universities need to urther increase their

    capacity and eectiveness and to improve the knowledge base or university leaders

    and policymakers making critical investments in our uture health workorce.

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    2

    Urban

    Universities

    Demographic Shift: Improving

    the Health of Diverse, Urban

    Populations

    According to the National Healthcare Disparities Report, disparities in

    health status or minority and poor populations persist, and access to care is on

    the decline across urban and rural populations. In U.S. cities, minorities are more

    likely than whites to report cost barriers to care, such as lack o health insurance.

    Tey are less likely to report they have a personal doctor and more likely to report

    air to poor health. Te persistence o health disparities is particularly worrisome

    in light o changing demographics. By the year , no one race wil l constitute a

    majority. Moreover, population growth and cultural diversity is greatest in U.S.

    cities and surrounding areas, where nearly percent o the population now lives.

    increaSing DiverSity in health ProfeSSionS

    o ensure that the health care needs o diverse populations are met, it is crucial

    to prepare a diverse, culturally and linguistically competent health workorce.

    Numerous reports, including those by the Institute o Medicine7 and the Sullivan

    Commission in , identiy the lack o minorities in the health workorce ascontributing to unequal access and quality o care. Policymakers and education

    leaders recognize the need or large-scale changes in health proessions education

    and training, and over the past decade, they have sought to broaden the pipeline to

    health proessions, increase awareness and accountability among universities, and

    improve education nancing.

    Yet progress in diversiying the health workorce has been slow. Arican-

    Americans, Hispanic-Americans, and Native Americans comprise more than one-

    third o the U.S. population. Yet, they account or only percent o physicians, 7

    percent o dentists, percent o pharmacists, and percent o registered nurses.

    Over the last decade, the proportion o minority graduates has increased in some

    elds, such as public health and nursing. Others, such as medicine, have seen

    virtually no change (see Figure ).

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    3

    Urban

    Universities

    figure 1. health workforce diversity

    Percentage of Degrees Conferred to Underrepresented

    Minorities by Health Field (2000 to 2009)

    2000 2009 change in Percentage

    Medical Doctor (M.D.) 13.0% 12.0% -1.0%

    Dentistry 9.0% 11.3% 2.3%

    Pharmacy 11.9% 10.7% -1.2%

    Nursing1 13.6% 15.1% 1.5%

    Public Health1 16.5% 22.6% 6.1%

    1 Includes bachelors, masters, and doctoral degrees

    Source: U.S. Department of Education, Integrated Postsecondary Education Data System (IPEDS) ,

    IPEDS Data Center, 2000, 20 09. http:// nces.ed.gov/ipeds/datacenter/.

    Plans to increase coverage or the uninsured will intensiy current gaps in our

    health workorce. Among the estimated million uninsured individuals, nearly

    hal are minorities, and the vast majority live in urban environments. Te entry

    o these individuals into the health system will require an expanded and equally

    diverse set o health proessionals to care or them.

    eDUcating More health ProfeSSionalS anDDePloying theM Where they are neeDeD

    Te national shortage o health workers is well-documented. Fully percent o

    the U.S. population mill ion peoplereside in communities where access

    to primary health care providers is limited. Forty ve percent o these Health

    Proession Shortage Areas (HPSAs) are in metropolitan areas, including inner city

    neighborhoods that oten lack other critical resources needed or good health, like

    sae areas to play or quality schools.

    In addition to existing shortages, demand or health workers is expected toincrease as an elderly population expands and current health proessionals retire.

    In response, most o the major health proessions associations have recommended

    an increase in education and training.

    he Association o American o Medical Colleges (AAMC) predicts that 91,000

    more physicians will be needed by 2020 and has recommended a 30 percent

    increase in medical school enrollment by 2015.13

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    4

    Urban

    Universities

    he American Association o Colleges o Nursing (AACN) projects that 260,000

    more registered nurses will be needed by 202514 and calls or an increase in

    nurses with baccalaureate degrees by 80 percent and the doubling o nurses

    with doctorates.15

    he Association o Schools o Public Health (ASPH) estimates that 250,000

    more public health workers will be needed by 2020 and recommends training

    three times the current number o graduates over the next 11 years.16

    Expanding the numbers o health proessionals alone wont solve the access

    problem. Greater attention is needed to coordinate the growth and deployment

    o the health workorce in order to ensure the right types o proessionals are

    practicing in the communities where they are needed. From to , the

    number o health graduates increased signicantly, but the growth was uneven:

    pharmacy more than doubled, nursing and public health both increased by

    percent, dentistry grew only by percent, and medicine was stagnant (see

    Figure ).7 Now that more medical schools are opening and existing schools are

    expanding, the supply o physicians is expected to increase or the rst time in two

    decades. But unless more o these students choose primary care or start practicing

    in high-need communities regardless o specialty, access to the health system is

    likely to be worse in seven to ten years when these people join the workorce.

    figure 2. growth in health professions

    Percentage Change in Total U.S. Degrees

    Conferred by Health Field (2000 2009)

    0

    10

    20

    30

    40

    50

    60

    70

    80

    90

    100

    Public

    Health

    Nursing

    Percent

    Pharmacy Dentistry Medicine

    82% 83%

    106%

    19%

    < 1%

    1 Include Bachelors, Masters, and Doctorate degrees

    Source: U.S. Department of Education, Integrated Postsecondary Education Data S ystem (IPEDS),

    IPEDS Data Center, 2000, 20 09. http:/ /nces.ed.gov/ipeds/datacenter/.

    1 1

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    5

    Urban

    Universities

    Te need to anticipate demand and plan across health elds was part o the

    rationale or creating a National Center or Health Workorce Analysis and the

    National Health Workorce Commission. Te latter entity was legislated by the

    Aordable Care Act, but is yet to be unded.

    PreParing 21St centUry health ProfeSSionalS

    As cities grow in size and density, and as they become more cultural ly diverse,

    urban health systems will need to adapt. In , the percentage o the oreign-

    born population reached percent, and more than 7 million people now speak

    a language other than English at home. In certain cities, such as Louisville,

    Jackson, and Indianapolis, the number o oreign-born persons doubled in the

    past decade. As health systems evolve to

    better deliver care or dierent urban-based

    populations, they will require a new brand ohealth workers and leadersones who are

    more collaborative and who have both technical

    competence and the ability to understand and

    address complex social issues.

    Increasing attention is being placed on cultural

    competence. Nearly all experts agree that

    improving cultural awareness and providing

    students with skills to work eectively with

    patients o dierent cultural backgrounds

    is crucial to maintaining individual and

    community health. Studies on cultural competence interventions are promising.

    Expectations or cultural competence are now built into accreditation standards

    or health proessions schools. At the same time, theres little agreement on what

    constitutes cultural competence, how to attract students who have or will be able

    to develop these skil ls, and how health proessions schools develop or measure this

    in the students they train. As more health employers demand cultural competence,

    universities and health proessions schools will need to gure this out.

    i s, su

    s lus, Js,

    d idps,

    umb -

    b pss dubd

    ps dd.

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    6

    Urban

    Universities

    Transforming the Future

    Health Workforce: The Role

    of Urban Universities

    Urban universities have a unique capacity and responsibility to respond to health

    workorce needs in their locales.Urban universities produce a large share o thenations health proessionals, educating percent o physicians and dentists and

    percent o nurses and public health proessionals. Tese universities are oten

    a gateway to higher education or urban students and to advanced training in

    health proessions.

    Addressing the ailing K education pipeline, particularly or urban and minority

    students, must be a priority. oo many urban studentsmany rom high-need or

    underserved communitiesdrop out beore they can even consider a health career.

    A study by Americas Promise Alliance conrmed the dramatic high school

    graduation gap between urban and suburban public school students in major

    cities. Students who drop out o high school, in turn, are more likely to suer

    rom poor health themselves, as educational attainment and health disparities are

    closely linked.

    Needed change within the health workorce can be attained i training institutions

    make it a core priority and commit the resources required to achieve it. One o

    the most important steps toward achieving diversity goals is the commitment

    rom university leaders.7 Tey have the power to transorm institutional policies

    and procedures and collaborate with other educational institutions to strengthen

    the pipeline rom preschool to graduate school. By aligning admission practices

    with broader institutional goals, health proessions leaders shape the incoming

    student body and aect the infux o proessionals entering health proessions.

    Universities also are primary innovators in health proessions education and

    can leverage existing linkages with urban sites, clinics, and hospitals to increase

    cultural competence and train health proessionals in those venues where they are

    needed to practice.

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    7

    Urban

    Universities

    Research Results from a

    Study of Urban Universities

    Te Coalition o Urban Serving Universities (USU) is a president-led organization

    o public urban research universities committed to improving the economic

    prosperity and quality o lie and place in cities and metropolitan regions. As part

    o their health initiative, members o the Coalition work together to increase the

    numbers, diversity, and cultural competence o the health workorce to improve

    health and reduce disparities in their communities.

    In the winter o , the coalition collected data rom member institutions

    and public sources to better understand existing eorts and the needs o urban

    universities in preparing an adequate, diverse, and ully prepared health workorce.

    Te USU survey included both quantitative and qualitative data analysis related

    to the ollowing areas: institutional priority and capacity, admissions practices,

    pipeline programs, and innovative education eorts. Te survey response rate

    was greater than percent, including institutions and o their health

    proessions schools.

    USUs study is a rst step to better understand the workorce eorts o its

    membershow they are currently engaging, what is considered to be most

    eective, and where greater eort is needed. Te survey provides baseline data and

    identies areas or uture research. While this report is directed to USU presidents

    and health leaders, its insights will be useul or ederal agencies and national

    associations working with our institutions toward the shared goal o preparing the

    uture health workorce or cities.

    i. leaDerShiP: BUilDing caPacity to MeaSUre reSUltS

    Preparing a more diverse and culturally competent health workorce is a stated goal

    in the strategic plans o nearly all institutions. Presidents and health proessionsdeans consider it a very high priority. Institutional leaders are taking steps to

    enact change, and a multitude o educational innovations and partnerships target

    the issue.

    Even with a stated high priority, many universities lack the capacity to execute and

    measure progress on their health workorce goals. Nearly al l have eorts underway,

    but ewer institutions have mechanisms to track institutional progress or report on

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    Universities

    outcomes to leaders. In the strategic plans o health proessions schools, diversity

    and cultural competence is oten identied as a core value, but is not always

    accompanied by specic goals and objectives, responsible agents, or metrics (see

    Figure ).

    figure 3. survey results: institutional capacity

    Preparing a More Diverse and Culturally Competent Health Workplace

    so urs ce

    0

    20

    40

    60

    80

    100

    120

    In Strategic

    Plans

    Percent

    Core

    Value

    Taking

    Actions

    Goals &

    Objectives

    Responsible

    Agents

    Metrics

    19%

    57%

    76%

    97%100%

    34%

    Source: 2011 USU Member Survey, includes data from 32 universities and 85 of their health

    professions schools.

    Te results o the study make clear that top leadership commitment is crucial

    to meeting health workorce goals. University boards, presidents, and health

    proessions deans set expectations, al locate resources, and hold themselves and

    others accountable. Several institutions cited a clear message rom leaders as

    enabling more substantive planning and collaboration across the dierent health

    proessions schools and units o the university. Such a process was noted at

    University o Colorado Denver, Ohio State University, and Georgia State, among others.

    Many institutions are expanding senior leadership positions or diversity. Several,

    including Portland State University and the State University o New York (SUNY)

    Albany, have appointed chie diversity ocers. Indiana University-Purdue University

    Indianapolis (IUPUI) credits three new leadership positions as advancing its eorts:

    an Assistant Chancellor or Diversity, Equity, and Inclusion and two ull-time

    associate deans o diversity aairs in medicine and dentistry. Te University o

    Houston System hired an associate vice president to oversee the Urban Health

    Initiative, a signature eort to prepare more o its diverse student body to become

    uture health proessionals in Houston communities.

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    Universities

    Unortunately, the data collected and used to measure progress on health

    workorce goals is largely inadequate. Te lack o evidence and a data eedback

    loop to inorm eorts and investments is a barrier or leaders. Box presents the

    survey ndings on the use o data.

    BoX 1. use of data

    Student Tracking and Program Evaluation

    Nearly all health professions schools collect data on underrepresented students

    who apply and enroll, using the data to inform policies on diversity.

    Sixty-four percent of these schools report tracking graduates to determine

    if they practice in underserved communities, though data is often difficult to

    obtain.

    Universities frequently evaluate pipeline programs, but few have the capability

    to track long-term outcomes of participating students.

    Challenges to improving data collection and analysis include a lack of

    infrastructure, cost, and definitional issues (e.g., defining such terms as

    underrepresented, economically disadvantaged, and diversity).

    Eorts to strengthen data systems oten stem rom leadership priority and

    desire or greater accountability. As part o a highly visible Graduation Initiative,

    the Caliornia State University (CSU) System improved its tracking o studentoutcomes and reporting across campuses. Campus leaders requently cited

    the system-wide initiative as helping to align and better organize their work. Te

    recent strategic plan or the SUNY System makes a commitment to develop the

    right health proessionals or the right places, and will be tracking its metrics in

    an annual report card to the public. Another example is the University o New

    Mexicos Vision , the rst academic health center strategic plan that ocuses

    on improving the health and health equity o a states population as a measure o

    the institutions success. All o the colleges, schools, departments, and programs at

    UNM Health Sciences Campus have incorporated into their annual perormance

    plans how their education, service, and research enterprises will measurablyimprove the health o New Mexicos population.

    Sustained institutional unding is requently cited as important. Virginia

    Commonwealth University allocates permanent unding to support core

    inrastructure or pipeline programs within the Division or Health Sciences

    Diversity. Others point to the impact on diversity o declining resources. As one

    institution explained, We created a dean-level position to promote, monitor, and

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    Urban

    Universities

    BoX 2. how urBan universities are

    eXpanding the talent pipeline

    k12 anD UnDergraDUate PrograMS

    The University of Missouri, KansasCityoffers the Summer Scholars Program,

    an academic enrichment program for underrepresented minority undergraduate

    students who have interest in and aptitude for health careers. Of the 1,265

    participants to date, 69 percent have enrolled in a health careers degree program,including 25 percent in medical school.

    PoSt-BaccalaUreate PrograMS

    The Ohio State UniversitysMeDPath is a one-year post-baccalaureate academic

    enrichment program. Participants receive conditional acceptance into the College

    of Medicine and matriculate once they complete the program. The program

    doubled the number of underrepresented minority medical students in the School of

    Medicine. In addition, 68 percent of MEDPATH graduates provide substantial care

    to underserved populations, compared to 33 percent of non-MEDPATH graduates

    from Ohio State.*

    SySteMic effortS

    University of Illinois at ChicagoUb h Pm is a preschool through

    graduate level program that recruits and supports students from underserved

    communities interested in pursuing health careers. The program is integrated

    across the six health sciences colleges and includes both undergraduate and pre-

    undergraduate initiatives. In 34 years, the university has graduated more than 6,000

    African American, Latino, and Native American health care providers and health-

    related researchers.

    Virginia Commonwealth Universityrecently has consolidated its 21 health sciences

    and research pipeline programs into a comprehensive model to increase access

    and success in health careers for diverse students. Centralizing the programsenables the university to consolidate resources, improve linkages with the

    community, create a connected experience for students, and track common data

    and outcomes.

    * L. McDougle, D.P. Way and Y.L. Rucker. Survey of Care for the Underserved: A Control

    Group Study of Practicing Physicians who were Graduates of The Ohio State University

    College of Medicine premedical Post Baccalaureate Training Program. Academic

    Medicine. 85 (1) (2010): 3640.

    measure progress on diversity. However, due to the budget crisis, the position was

    temporarily eliminated.

    ii. reaching More StUDentS: the talent PiPeline

    Teres good evidence that pipeline programs work. Evaluation studies on pipelineinterventions demonstrate a range o positive outcomes, including improved

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    Urban

    Universities

    0

    10

    20

    30

    40

    50

    60

    70

    80

    Outreach

    & Information

    Mentoring Academic

    Enrichment

    Test

    Preparation

    Scholarships

    Undergraduate Students

    Percent

    K12 Students

    academic success and increased enrollment in health proessions schools. USU

    leaders also cite pipeline programs as one o their most eective strategies or

    increasing and diversiying the workorce. About hal o USU member institutions

    cite programs that are innovative or have documented success (See Box ).

    Universities make signicant investments in their pipeline programs. At most

    institutions, the principal source o unding comes rom the university and

    health proessions school. At the same time, nearly all count on some ederal

    support, particularly or K activities. Te ederal Health Resources and Services

    Administrations itle VII programs, particularly the Area Health Education

    Centers, the Centers o Excellence and Health Career Opportunity Programs,

    are particularly instrumental to sustaining university health workorce diversity

    eorts. On more than one occasion, programs got o the ground through these

    ederal programs, and then were continued by the institutions themselves.

    Te types o pipeline interventions being deployed by urban universities varytremendously. Te breadth and diversity o programs, as well as the overlap with

    science, technology, engineering, and mathematics (SEM) programs and general

    student services, make it dicult to characterize a standard health careers

    pipeline program or to determine what types o activities are needed to yield

    positive outcomes. Figure summarizes the requency o activities oered by

    Source: 2011 USU Member Survey, includes data from 32 universities and 85 of their health

    professions schools.

    figure 4. survey results: eXpanding the talent pipeline

    Activities for K12 and Undergraduate Students

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    12

    Urban

    Universities

    BoX 3. regional pipeline partnerships

    University of New Mexicoand New Mexico StateUniversityrecently have formed

    a cooperative pharmacy program to increase educational opportunities and

    the supply of pharmacists to areas of high need. High school students from

    underserved counties are accepted into the program, complete two years of

    undergraduate work at New Mexico State, and then matriculate to the University of

    New Mexicos School of Pharmacy. Graduates have incentives to return to these

    communities to practice.

    The University of Houstonparticipates in a pre-health professions agreement with

    Baylor College of Medicinecalled the h Psss adm. The program

    targets students from DeBakey High School, a highly diverse school in Houston

    focused on health professions. Students receive tuition assistance and academic

    supports all the way to medical school. Since its founding in 1996, 147 Debakey

    students have entered the program, and 75 of 76 University of Houston program

    graduates (99 percent) have matriculated into medical school.

    Cleveland State Universityhas launched a new partnership with Northeast Ohio

    Medical University. The aim is to prepare diverse primary care doctors for urban

    underserved communities. Several pathways to the medical degree are available

    to Cleveland State students, including direct entry, a post-baccalaureate to M.D.

    program, and a baccalaureate to M.D. pipeline.

    urban universities. Outreach, such as health career airs and websites, are most

    requent while academic and nancial support are less common.

    Short-term pipeline interventions, such as pre-matriculation and post-

    baccalaureate programs, are common among urban universities. Tese programs

    have substantial and growing evidence to support their eectiveness. Studies show

    they increase academic readiness and enrollment o underrepresented minorities

    in health proessions schools. Participants in these programs are also more likely

    to plan on working with underserved populations upon graduation.

    Among urban universities, the use o pre-matriculation and post-baccalaureate

    programs varies by health proession. Post-baccalaureate programs are oered at

    percent o medical schools surveyed, compared to 7 percent o public health

    schools, percent o dental schools, percent o nursing schools, and none o

    the pharmacy schools. Te data are similar or pre-matriculation programs.

    While most pipeline activities ocus on undergraduates, about hal o health

    proessions schools oer pipeline programs or K students. Several institutions

    have developed more in-depth partnerships with specialized urban high schools

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    ocused on health careers. IUPUIworks with Crispus Attacks Medical Magnet School;

    San Francisco State University has the Metro Health Academy; University o Houston

    works with Debakey High School or Health Proessions; and the University o Illinois

    at Chicago has a partnership with UIC College Prep, a charter high school whose

    curriculum is co-developed by aculty in the universitys six health sciences colleges.

    Aside rom discrete pipeline programs, urban universities are developing more

    systematic approaches to improve educational transitions to health careers.

    Examples include combined or accelerated degree programs, regional cooperative

    partnerships among educational institutions targeting high-need communities,

    new undergraduate majors, and improved articulation agreements with

    community colleges (see Box ).

    Bridging programs are particularly common among schools o nursing. Tese

    programs encourage nursing students to advance to higher levels o education.

    San Jose State University (SJSU) ormed a partnership with the Evergreen Valley

    Community College to enable second-year associate degree nursing students

    to cross-enroll at SJSU, taking one higher level course each semester. Te pilot

    partnership streamlines the educational transition and allows students to complete

    their bachelors degree in nursing within months o ull-time enrollment.

    SUNY Downstate has developed a -month accelerated nursing program serving

    Brooklyn, Queens, and Staten Island in New York City. Other bridging programs

    address the shortage o nursing aculty or the lack o diversity among nursing

    leaders. BothArizona State University and University o Minnesota have successul

    M.S. to Ph.D. nursing programs or Native Americans.

    Only one third o urban universities cite institutional partnerships with minority-

    serving institutions. Many o these partnerships target biomedical research

    careers, and are supported in part by NIH. Such programs are in place at CSU-Los

    Angeles, IUPUI, and University o Minnesota.

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    iii. recrUitMent anD aDMiSSionS

    Nearly all health proessions schools consider diversity goals in admitting students,

    but promising admission practices are not being used to the extent suggested in

    the literature. Te most common admission strategies include using holistic

    review or broadening the composition o the admission committee to refect

    greater diversity and perspectives. De-emphasis on test scores or elimination o

    screening algorithms are used less requently, although some have advocated that

    approach, particularly where testing has low correlation with long-term academic

    perormance (see Figure ).

    figure 5. survey results: current admissions practices

    0

    10

    20

    30

    40

    50

    60

    7059%

    53%

    18%11%

    Use holistic

    review

    Percent

    Broaden

    composition

    of admissions

    committee

    De-emphasize

    standardized

    test scores

    Eliminate

    screening

    algorithms

    Tere are some dierences in admission practices among the health proessions.

    Extending conditional or guaranteed admissions is more requent among schools

    o medicine and pharmacy then among schools o public health, nursing, or

    dentistry. Te majority o medical schools surveyed require mandatory training

    or the admissions committee, a practice that is inrequent among other health

    proessions schools. Consideration o cultural competence within the admissions

    process also is more requent among medical schools (See Figure ).

    Source: USU 2011 Member Survey, includes data from 85 health professions schools.

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    figure 6. survey results: variation in admission

    practices By health profession school

    0

    10

    20

    30

    40

    50

    60

    70

    80

    90

    Conditionaladmissions

    Percent

    Mandatorytraining of

    admissionscommittee

    Culturalcompetence

    considered

    Dentistry Medicine Nursing Pharmacy Public Health

    Source: USU 2 011 Member Survey, includes data from 85 health professions schools.

    Slightly more than hal o health proessions schools report evaluating their

    admissions strategies and outcomes. Several schools pointed to innovative

    approaches that improved their ability to attract and matriculate a more diverse

    class. University o Minnesotas School o Public Health cites its core concepts

    certicate as a way to both train more people in public health and enable students

    who didnt initially gain acceptance to demonstrate academic competence while

    making progress toward the masters degree. Many institutions identied

    recruitment strategies as increasing their eectiveness (e.g. outreach to diverse

    campus and national groups, online eorts, and hiring multicultural recruiters).

    For one institution, the decisive actor in attracting the students it seeks was

    oering more scholarships.

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    BoX 4. spotlight on innovation and success

    h Psss edu fd i Us

    neW aMericanS in nUrSingThrough a regional collaboration of area hospitals, FIU has created the rst

    Foreign Doctor to Nurses program in the nation. nw ams nus is

    an accelerated Bachelor of Science program with specialized courses to transition

    foreign-born doctors to become practicing nurses. The idea was suggested to the

    former dean, Divina Grossman, by a group of Cuban doctors in Miami who were

    working outside their eldas cab drivers, at produce stands, or as security guards.

    The impact, published in a 2008 article in the Journal of Nursing Education, is

    unassailable.* The program taps an unmet need (the initial class had over 450

    applicants), increases the supply of nurses, and on measures of nursing quality

    and employer satisfaction, graduates outperform expectations. Since its rst class

    in 2002, more than 500 graduates have entered the nursing workforce. The school

    is partnering with the Hospital Corporation of America to expand the program

    remotely to Tampa.

    neighBorhooD helP PrograM

    FIUs medical school, which opened in 2009, is similarly committed to improving

    community health. The schools curriculum is designed around the g fm

    fud nbd helP pm, an interdisciplinary approach

    where teams of students from medicine, nursing, social work, and law work in

    Miamis poorest and most diverse communities. The students, now exceeding 400,

    visit with families in their homes over four years. They identify concerns and work

    with family members to improve them. In addition to training culturally competentphysicians, Neighborhood HELP intends to impact health disparities directly. Initial

    data shows participating families already have lower emergency room utilization

    rates, and additional measures of health outcomes will be collected over time.

    * D. Grossman and M.L. Jorda. Transitioning Foreign-educated Physicians to Nurses: The

    New American in Nursing Accelerated Program. Journal of Nursing Education47 (12)

    (2008): 54451

    iv. innovationS in health ProfeSSionS eDUcation

    raining in underserved communities is an important strategy or increasing

    the cultural competence o health graduates. Nearly percent o urban health

    proessions schools have community partnerships to increase student exposure

    to, and understanding o, culturally diverse populations. Schools also are adaptingtheir ormal education, with 7 percent o health proessions schools reporting

    they have integrated cultural competency into their curriculum.

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    Only about one quarter o schools, however, have either done a ormal needs

    assessment o cultural competency within curricular oerings and training or

    assessed cultural competency in students. Te lack o student assessment largely

    refects the newness o the eld, varying denitions o what constitutes cultural

    competence, and questions o how cultural competence can be measured.

    Many institutions are expanding clinical sites or community-based education

    to train students in venues where they are needed. Students rom health-

    related schools at the University o Akron are assigned as part o their clinical

    experience to work in the College o Health Proessions Nurse Managed Center

    or Community Health, which has six clinics serving vulnerable and uninsured

    individuals in Akron. Tis includes a womens and childrens homeless shelter, a

    mens homeless shelter, a ederally unded housing complex, and a clinic serving

    individuals with severe and persistent mental i llness. Florida International

    University has several innovative programs to improve the workorce or South

    Floridas diverse and underserved communities (see Box ).

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    Recommendations

    i. high-level coMMitMent

    Campus-wide planning to meet goals or increasing the size and quality o the

    healthcare workorce should encompass both the initiatives o universities and

    their health proessions schools. Only some o the eorts o universities to target

    workorce improvements are coordinated currently, and this can lead to duplication

    and diculties assessing critical gaps. Lack o coordination also hampers the

    ability o university leaders and health proessions deans to collect reliable and

    compatible data across all their health proessions schools and programs, which

    makes it dicult to track progress on diversity, cultural competence, and othergoals.

    Heres what top leaders can do:

    Make their commitment visible. Where this has occurred, universities and health

    leaders are better able to coordinate eorts, measure eectiveness, and partner

    with their communities. he University o New Mexicos Vision 2020 is a good

    example o how a visible commitment to improve health equity at the highest

    level can galvanize both a campus and community to work together.

    Ensure that what is valued is measured, monitored, and reported. hough improved

    health and reduced health disparities in communities is diicult to measure,

    other workorce outcomesaccess to health proessions, student diversity, the

    location and practices o graduatesare more easily quantiied. Universities

    should establish big-picture health workorce goals and be diligent about

    tracking and reporting their outcomes.

    Design health workorce programs based on local needs and outcomes. University

    leaders should ensure that decision-makingparticularly expansion or

    development o new health proessions schoolsis responsive to local need.

    In turn, universities need national and state-level agencies and planners to

    provide more reliable and appropriate health workorce data. his helps leaders

    to better anticipate demand and plan across health ields.

    Engage leaders across health proessions. Some o the most eective programs,

    such as the University o Illinois Chicago Urban Health Program, are integrated

    across the university and health proessions and beneit rom shared leadership

    commitment and ownership. University presidents and health leaders should

    create mechanisms that break down silos among the health proessions and

    ensure greater collaboration.

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    Reine metrics by which institutions can assess progress and drive urther

    health workorce improvements. Universities should identiy a set o measures

    where data are already available and work with others to improve data and

    inormation systems that enable even better measures.

    Inventory programs that impact the health workorce to better assess and

    coordinate existing services and identiy gaps.

    Improve and harmonize data relevant to health workorce goals. Universities should

    establish deinitions or relevant terms (e.g. disadvantaged students) and

    identiy common data to be collected across university programs and health

    proessions schools.

    ii. the talent PiPeline

    Crucial to the eort to recruit, train, and graduate more students in the health

    proessions is improving the fow o students into health proession schools by

    encouraging and preparing them rom a young age.

    Urban universities should:

    Identiy high-impact interventions. Evidence or pipeline programs is generally

    strong, but less is known about the relative value o speciic interventions.

    Universities should work with ederal agenciesincluding the National

    Institutes o Health, the Health Resources and Services Administration, and

    the National Science Foundationto reine and disseminate knowledge that

    helps leaders to improve programs and direct resources appropriately.

    Build on what works. Universities should be rigorous in deploying ev idence-basedstrategies or improving the pipeline to health proessions. Interventions that

    are proven eectiveor example, post-baccalaureate programs in medicine

    should be scaled-up or piloted in other ields where there is similar need.

    Collaborate regionally. Some o the more innovative and promising health

    workorce models are regional collaborationswith other universities,

    K-12 systems, community colleges, local government, hospitals, and other

    employers.

    Partner with minority-serving institutions. Universities should consider speciic

    strategies to link students at minority-serving institutions with advanced

    health proessions education and training. While some are already engaged in

    such partnerships, much more can and should be done.

    Develop mechanisms to track pipeline participants longitudinally, and identiy

    common measures to evaluate pipeline programs.

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    iii. recrUitMent anD aDMiSSionS

    Institutions currently consider diversity and cultural competence in their

    recruitment and admission strategies, but practices dier across health proessions

    schools and are not consistently evaluated.

    Urban universities should:

    Align admissions practices with institutional goals. Health proessions leaders

    should collaborate to provide consistency in support o an overarching vision,

    to learn rom each others practices, and to optimize eorts across the board.

    Consider adopting promising practices in admissions to promote diversity, including

    holistic review, broadening the composition o admissions committees, and

    requiring mandatory training o committee members.

    Evaluate health proessions admission strategies and outcomes to make certain they

    are eective and aligned with goals.

    iv. cUltUral coMPetency

    Universities are developing a number o innovations to attract and prepare

    individuals with the background, qualities, and skills to improve health and

    eliminate disparities. Nearly all are integrating cultural competence into their

    programs, but they lack consistent denitions and ways to measure this trait or the

    skill-sets associated with it.

    Universities should:

    Establish expectations or cultural competence that encompass campus climate,

    institutional practices and policies, and education programs. o do so,

    universities will need to deine cultural competence appropriate to their

    mission and to identiy the results they seek.

    Identiy learning outcomes or students and develop ways to measure the transer

    o knowledge that enables graduates to eectively care or diverse populations.

    Educate more students romand inthe communities where they are needed.

    Evidence that health proessionals will more likely serve the communities they

    come rom or the places where they train supports a place-based approach toworkorce development. A number o places where this is occurring, such as the

    partnership between Cleveland State University and Northeast Ohio Medical

    University, should be closely ollowed and their outcomes evaluated.

    Work with local healthcare employers to improve the supply o culturally

    competent graduates. he FIU oreign doctors to nurses program is a great

    example o a local partnership that improved university oerings, while

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    meeting the needs o local employers and communities or health workers that

    understand and can eectively serve South Floridas diverse communities.

    v. gathering eviDence

    Urban universities are creating and implementing solutions to develop a health

    workorce that ameliorates health disparities. Tey have leveraged diverse

    undingincluding their ownto sustain these eorts. In an environment

    o increasingly tight budgets and accountability, better data is needed by both

    institutions and policymakers to direct resources and investments to what works.

    Members o the Coalition o Urban Serving Universities are well-positioned to

    make headway in this area. Tey should:

    Encourage well-designed evaluation studies to inorm health workorce eorts.

    Federal partners should work with universities to und high-quality researchon health workorce interventions and disseminate the results. Institutions, or

    their part, should publish more o their data so it can inorm the ield.

    Partner with state workorce planners and others to ensure that a regular,

    comprehensive analysis o local health workorce needs is available to guide

    and evaluate university eorts.

    Improve university data and inormation systems. Data collected and used to

    measure progress on health workorce goals are largely inadequate. his lack o

    evidence and a data eedback loop are barriers or leaders. Strengthening the

    data inrastructure and processes to provide leaders with this capability should

    be a top priority.

    Develop learning communities.Eorts to improve data systems or to deine

    common metrics would beneit rom a broader cooperative eort among

    universities and health proessions schools. Similarly, universities and

    policymakers should work together to identiy and target crucial areas where

    evidence is lacking and can be improved.

    I urban universities and their national partners work together we can make

    greater progress in developing a health workorce that meets community needs.

    Its imperative that our shared eorts evolvethat innovation becomes knowledgeand that this knowledge is translated into better and more strategic programs. In

    the words o one university president: Our aim is to do whats important, better.

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    enDnoteS

    Coalition o Urban Serving Universities, Urban Universities: Anchors GeneratingProsperity or Americas Cities () Retrieved rom http://www.usucoalition.org/

    downloads/part/USU_White_Paper_Report_.pd

    U.S. Department o Health and Human Services Agency or Healthcare Research and

    Quality,National Healthcare Disparities Report: (AHRQ Publication No. -),(). Retrieved rom http://www.ahrq.gov/qual/nhdr/nhdr.pd

    K.J. Bennett, B. Olatosi, and J.C. Probst, Health Disparities: A Rural-Urban Chartbook.(South Carolina Rural Health Research Center. ). Retrieved rom http://rhr.sph.sc.edu/report/(7-) percentHealth percentDisparities percentA percentRural

    percentUrban percentChartbook percent- percentDistributionpercentCopy.pd

    U.S. Census Bureau,An Older and More Diverse Nation by Midcentury ().Retrieved rom http://www.census.gov/Press-Release/www/releases/archives/population/.html

    U.S. Census Bureau, Statistical Abstract o the United States, Population (). Retrieved

    rom http://www.census.gov/prod/pubs/statab/pop.pd K. Grumbach and M. Rosalina, Disparities in Human Resources: Addressing

    the Lack o Diversity in the Health Proessions, Health Afairs 27() ():-

    ; and . Goode et al., Te Evidence Base or Cultural and Linguistic Competencyin Health Care. (Washington, DC: National Center or Cultural Competence,

    Georgetown University, ) available at http://www.cmw.org/usr_doc/Goode_evidencebasecultlinguisticcomp_.pd

    7 B. Smedley, A. Butler, and A. Bristow, eds. In the Nations Compelling Interest: Ensuring

    Diversity in the Nations Health Care Workorce (Washington, DC: National AcademiesPress, ).

    Sullivan Commission,Missing Persons: Minorities in the Health Proessions. A Report othe Sullivan Commission on Diversity in the Healthcare Workorce (Durham, NC: Sullivan

    Commission, ).

    L. Sullivan and I. Suez Mittman, Te State o Diversity in the Health Proessions

    a Century Ater Flexner.Academic Medicine () (February ). Retrieved romhttp://journals.lww.com/academicmedicine/Fulltext///Te_State_o_Diversity_in_the_Health_Proessions_a..aspx#P

    U.S. Department o Health and Human Services, Improving Data Collectionto Reduce Health Disparities,(January , ). Retrieved rom http://www.

    healthcare.gov/news/actsheets///disparitiesa.html; U.S. CensusBureau ().

    D.J. Derksen and E. Whelan, Closing the Health Care Workorce Gap: Reorming Federal

    Health Care Workorce Policies to Meet the Needs in the 21st Century. (Washington,D.C.: Te Center or American Progress. ) Retrieved rom http://www.

    americanprogress.org/issues///pd/health_care_workorce.pd; and U.S.Department o Health & Human Services, Shortage Designation: Health ProessionalShortage Areas, Medically Underserved Areas/Populations. (). Retrieved rom http://bhpr.hrsa.gov/shortage/

    U.S. Department o Health and Human Services. Designated Health Proessional

    Shortage Areas Statistics. (June , ). Retrieved rom http://ersrs.hrsa.gov/ReportServer?/HGDW_Reports/BCD_HPSA/BCD_HPSA_SCR_

    Smry&rs:Format=HML.

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    Association o American o Medical Colleges, Physician Shortages to Worsen Without

    Increases in Residency raining(). Retrieved rom: https://www.aamc.org/newsroom/newsreleases//7/.html; and M.J. Dill and E.S. Salsberg.Te Complexities o Physician Supply and Demand: Projections through 2025 (Washington,DC: National Association o Social Workers Center or Workorce Studies, )Retrieved rom http://www.tht.org/education/resources/AAMC.pd

    American Association o Colleges o Nursing,Nursing Shortage Fact Sheet ()Retrieved rom http://www.aacn.nche.edu/media/pd/NrsgShortageFS.pd

    Institute o Medicine, Te Future o Nursing: Leading Change, Advancing Health ().Retrieved rom: http://www.theutureonursing.org/sites/deault/les/Future

    percento percentNursing percentReport_.pd

    Association o Schools o Public Health, Conronting the Public Health Workorce Crisis

    () Retrieved rom http://www.asph.org/document.cm?page=

    7 U.S. Department o Education (, ).

    Health Reorm GPS.National Workorce Development Policy. () Retrieved romhttp://healthreormgps.org/resources/national-workorce-policy-development/

    Grantmakers in Health, In the Right Words: Addressing Language and Culture in Providing

    Health Care. () Retrieved rom http://www.gih.org/usr_doc/in_the_right_words_issue_brie.pd

    J. H. Wilson and A. Singer, Immigrants in 2010 Metropolitan America: A Decade oChange. (Washington, DC: Metropolitan Policy Program at Brookings, ). Retrieved

    rom http://www.brookings.edu/~/media/research/les/papers///%immigration%wilson%singer/_immigration_wilson_singer.pd

    J. Betancourt, A. Green, et al. Dening Cultural Competence: A Practical Frameworkor Addressing Racial/Ethnic Disparities in Health and Health Care. Public HealthReports, ().

    . Goode, et al. Te Evidence Base or Cultural and Linguistic Competency in HealthCare. (Washington, D.C.: National Center or Cultural Competence, Georgetown

    University, ). Retrieved rom http://www.cmw.org/usr_doc/Goode_evidencebasecultlinguisticcomp_.pd

    Coalition o Urban Serving Universities. American Urban Research Universities.(Washington, DC: USU, ).

    K. Grumbach and M. Rosalina, Disparities in Human Resources: Addressing the Lacko Diversity in the Health Proessions, Health Afairs 27() ():-.

    EPE Research Center, Cities in Crisis 2009: Closing the Graduation Gap: Educational andEconomic Conditions in Americas Largest Cities. (Washington, DC: Americas PromiseAlliance, ). Retrieved rom http://www.americaspromise.org/Our-Work/

    Dropout-Prevention/Cities-in-Crisis.aspx

    N. Freudenberg and J.Ruglis, Reraming School Dropout as a Public Health Issue,

    Preventing Chronic Disease, 4() (7). Retrieved rom http://www.cdc.gov/pcd/issues/7/oct/7_.htm

    7 Smedley et al. (); Sullivan Commission ()

    M.R. Wilson, Administration and Leadership o the Health Proessions Partnership

    Initiative: A Medical School Administrators PerspectiveAcademic Medicine, 81()(): -7; and C.L. Gilliss, D.L. Powell, and B. Carter, Recruiting andRetaining a Diverse Workorce in Nursing: From Evidence to Best Practices, Policy

    Politics Nursing Practice, ():.

    Smedley et al. (); Sullivan Commission ().

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    U.S. Department o Health and Human Services, Health Resources and Service

    Administration, Bureau o Health Proessions, et al., Pipeline Programs to ImproveRacial and Ethnic Diversity in the Health Proessions: An Inventory o Federal Programs,Assessment o Evaluation Approaches, and Critical Review o the Research Literature.()

    Retrieved rom: http://bhpr.hrsa.gov/healthworkorce/reports/RecruitReport.pd

    K. Grumbach and E. Chen. Eectiveness o University o Caliornia Post-baccalaureate Premedical Programs in Increasing Medical School Matriculation orMinority and Disadvantaged Students. Journal o the American Medical Association,

    () (): 7-; and D.A. Andriole and D.B. Jee. Characteristics o MedicalSchool Matriculants who Participated in Post-baccalaureate Premedical Programs.Academic Medicine. () (): .

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