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The US Oncology Network is supported by McKesson Specialty Health. © 2015 McKesson Specialty Health. All rights reserved.The US Oncology Network is supported by McKesson Specialty Health. © 2015 McKesson Specialty Health. All rights reserved.
| For internal use only/proprietary and confidential.
Value Based Care Shift:
Oncology Care Model (OCM)
July 28-29, 2016
The US Oncology Network is supported by McKesson Specialty Health. © 2015 McKesson Specialty Health. All rights reserved.
Disclaimer
This information is not intended as legal advice or a substitute for
the original OCM program documents. OCM Participants should
consult the original OCM Participation Agreement and other
guidance published by CMS. OCM Participants are solely
responsible for understanding and satisfying all requisite
conditions of the OCM program, and McKesson Specialty Health
makes no warranty or representation as to the accuracy of the
information contained herein or that it will satisfy the applicable
OCM program requirements.
The US Oncology Network is supported by McKesson Specialty Health. © 2015 McKesson Specialty Health. All rights reserved.The US Oncology Network is supported by McKesson Specialty Health. © 2015 McKesson Specialty Health. All rights reserved.
The Shift to Value Based Care
3
The US Oncology Network is supported by McKesson Specialty Health. © 2015 McKesson Specialty Health. All rights reserved.
Why are Alternative Payment Models
Emerging?
Current spend isn’t sustainable
Significant variation in quality, drug use and
patient outcomes
Patients are confused, scared and often
experience fragmented delivery of care
The US Oncology Network is supported by McKesson Specialty Health. © 2015 McKesson Specialty Health. All rights reserved.
Healthcare Cost Trends
5
The US Oncology Network is supported by McKesson Specialty Health. © 2015 McKesson Specialty Health. All rights reserved.
QUALITY• Achieve better outcomes
• Improve patient satisfaction
COST• Reduce avoidable medical
spending
• Decrease total cost of care
A Market Shift Towards Redefining Value
VALUE =$
6
© 2016 The US Oncology Network. All rights reserved.
The US Oncology Network is supported by McKesson Specialty Health. © 2015 McKesson Specialty Health. All rights reserved.
Value Based Reform
Legacy fee for service is a volume driven incentive system
The value based shift emphasizes quality and cost (aka…efficiency)
over volume
Alignment is required among payors and providers of resources and
information around populations
Focused on full continuum of care versus episodes
Aligned with Triple Aim …
7
Better Health, Better Care, Reduced Cost
The US Oncology Network is supported by McKesson Specialty Health. © 2015 McKesson Specialty Health. All rights reserved.
Dr. David Fryefield
Volume Reimbursement
We are incentivized to make certain that patients do not receive less than all of the services/care that is
appropriate. In other words, determine the right thing to do and do all of it.
Value Based Reimbursement
Value based reimbursement turns that
upside down, so the incentive becomes to make certain that patients do not receive more services/care than is appropriate. In this scenario, we determine the
right thing to do, and we don't do more than that.
8
The US Oncology Network is supported by McKesson Specialty Health. © 2015 McKesson Specialty Health. All rights reserved.
“Our goal is to have 85% of all Medicare fee-for-service payments tied
to quality or value by 2016, and 90% by 2018. Perhaps even more
important, our target is to have 30% of Medicare payments tied to
quality or value through alternative payment models by the end of
2016, and 50% of payments by the end of 2018.”
*Sylvia M. Burwell, US Secretary of HHS. N Engl J Med 2015; 372:897-899, March 5, 2015
“Transforming Medicare from a passive payer to an active purchaser of high
quality, efficient healthcare”- CMS
Fee for Service Pay for Value
Setting Value-based Payment Goals — HHS Efforts
to Improve U.S. Health Care*
Example of Financial Incentive: +5% Medicare PFS incentive if >25% practice’s
reimbursement is tied to an Advanced alternate payment model (APM)
The US Oncology Network is supported by McKesson Specialty Health. © 2015 McKesson Specialty Health. All rights reserved.The US Oncology Network is supported by McKesson Specialty Health. © 2015 McKesson Specialty Health. All rights reserved.
Common Understanding of OCM &
Approach
10
The US Oncology Network is supported by McKesson Specialty Health. © 2015 McKesson Specialty Health. All rights reserved.
OCM Overview
Goal:
• New CMMI payment initiative to advance “better care; smarter spending; healthier
people”
Who’s eligible to participate:
• All Medicare FFS beneficiaries starting chemo for all cancer types
• Other interested payers may also participate, including MA plans, state Medicaid
The proposed model: Episodes are defined as 6 months of chemotherapy
treatment
• Episode starts with chemo claim or Part D claim (oral). Hormone therapies included
• Subsequent episodes can occur for same patient
• Measure total cost of care and performance vs. defined metrics
Two forms of payment:
• $160 per beneficiary/ month fee
• Shared savings performance-based payment to incentivize practices to lower total cost
of care
The US Oncology Network is supported by McKesson Specialty Health. © 2015 McKesson Specialty Health. All rights reserved.
OCM Focuses on Total Cost of Care
Total health care expenditures will be calculated
beginning AFTER the first chemotherapy administration
or fill date (for orals) :
• Surgery
• Inpatient
• Medications
• Outpatient
• ER
• Radiology
• Lab/Path
12
The US Oncology Network is supported by McKesson Specialty Health. © 2015 McKesson Specialty Health. All rights reserved.
OCM Concepts of Change
Eligibility &
Enrollment Clinical Navigation
Access to Care 24/7 Documentation Billing
The US Oncology Network is supported by McKesson Specialty Health. © 2015 McKesson Specialty Health. All rights reserved.
OCM Practice Requirements
1. Provide 24/7 patient access* to an appropriate clinician who has
real-time access to patient’s medical records
2. Use an ONC-certified EHR and attest to Stage 2 of Meaningful Use
by the end of the third model performance year
3. Utilize data for continuous quality improvement
4. Provide core functions of patient navigation*
5. Document a care plan that contains the 13 components in the
Institute of Medicine Care Management Plan
6. Treatments consistent with nationally recognized clinical
guidelines*
14
* Practice attestation
The US Oncology Network is supported by McKesson Specialty Health. © 2015 McKesson Specialty Health. All rights reserved.
1. Relevant patient information
2. Diagnosis, specific tissue information, relevant biomarkers, and stage
3. Prognosis
4. Treatment goals
5. Initial plan for treatment and proposed duration
6. Expected response to treatment
7. Treatment benefits and harms, including common and rare toxicities
8. Information on quality of life & patient’s likely treatment experience
9. Who will take responsibility for specific aspects of a patient’s care
10. Advance Directives
11. Estimated total and out-of-pocket costs of treatment
12. A plan for addressing a patient’s psychosocial health needs
13. Survivorship Plan Treatment
Plan
The IOM Care Management Plan: 13 Elements
For Internal Use Only – CONFIDENTIAL & PROPRIETARY
The US Oncology Network is supported by McKesson Specialty Health. © 2015 McKesson Specialty Health. All rights reserved.
Treatment Plan (IOM Elements 1-9)
For Internal Use Only – CONFIDENTIAL & PROPRIETARY
TREATMENT PLAN INFORMATION DATE: Click here to enter a date.
NAME: Click here to enter text.
DOB: Click here to enter text.
My Diagnosis: Click here to enter text.
My Stage: Click here to enter text.
The goal of my therapy is:
Cure Increase my chance of cure after surgery
To shrink the tumor prior to surgery
Help me live as long as possible with the highest quality of life. I know that a cure is not medically
possible.
My Prognosis: Click here to enter text.
Recommended Treatment Frequency Duration
Click here to enter text. Click here to enter text. Click here to enter text.
Expected response to treatment: Click here to enter text.
Alternatives to recommended treatment: Click here to enter text.
Please see attached chemotherapy handouts for specific side effects and details of your treatment regimen
Follow-up appointments for laboratory tests and with your care team will be determined according to your specific
needs, disease, and treatment plan. Please call the office at XXX-XXX-XXXX with any concerning symptoms
and/or questions. During your treatment, we are the first call for any issues and have urgent care appointments
available if needed. We have staff on call 24 hours a day, 7 days a week.
You will meet with a financial counselor to discuss your insurance coverage and out of pocket costs of therapy. We
also have resources available to assist with many of your other needs. Please ask the staff for details.
Patient signature: ______________________________________________________________________
Staff signature: ______________________________________________________________________
Retain copy for patient chart
CLIENT LOGO
The US Oncology Network is supported by McKesson Specialty Health. © 2015 McKesson Specialty Health. All rights reserved.
Treatment Plan – Live Poll
Will discussion of treatment intent and providing a
Treatment Plan to patient be a significant challenge for
your providers?
• Yes
• No
• Unsure
17
50%
10%
40%
0%
10%
20%
30%
40%
50%
60%
Yes No Unsure
n = 23, from 3/18/16 ED & Lead Session
The US Oncology Network is supported by McKesson Specialty Health. © 2015 McKesson Specialty Health. All rights reserved.
Why are Treatment Plan Conversations Vital?
IOM Survey of 1068 Adults
18
The US Oncology Network is supported by McKesson Specialty Health. © 2015 McKesson Specialty Health. All rights reserved.
12 Network practices
~800 physicians
30,000+ Medicare patients/yr.
Onmark: 30+ practices to
participate
Integrated One McKesson
Technology:
- iKnowMed
- Clear Value Plus
- Practice Insights
- RelayHealth
Adoption of Value Base Care:
- Patient Navigation*
- Access to Care 24/7*
- IOM Care Plan*
- Advance Care Planning
- Pathways*
- Self & Claims Based Measures*
- Eligibility & Enrollment
* Adoption required by Oct. 1st
Agreements accepted June 16th
July 1, 2016 OCM start
5 yr. OCM pilot
Financial Benefits:
+$160 MEOS/mo. for 6 mo.
+Share saving vs. utilization
+5% MIPS, if two-sided risk $
Oncology Care Model (OCM)
The US Oncology Network is supported by McKesson Specialty Health. © 2015 McKesson Specialty Health. All rights reserved.
Phase I:
Awareness
Phase II:
Decision
Phase III:
Mobilization
Mobilization Framework Phases
20
OCM Practice
Selection
OCM
Acceptance
The US Oncology Network is supported by McKesson Specialty Health. © 2015 McKesson Specialty Health. All rights reserved.
Phase I:
Awareness
Phase II:
Decision
Phase III:
Mobilization
Mobilization Framework Phases
21
OCM Practice
Selection
OCM
Acceptance
The US Oncology Network is supported by McKesson Specialty Health. © 2015 McKesson Specialty Health. All rights reserved.
Physicians
• Physician team collaboration
• Patient consultation
• Treatment decision
• Treatment plan
• Care path compliance
• 24/7 patient mgmt
• Hi/low risk designation
Medical Assistant
• Patient write-ups & surveillance
• Patient check-in
• ED/Hospital f/u
• Documentation completeness
APP
• F/U patients
• 1 on 1 patient education
• “Urgent care” provider
• ACP planning
• Survivorship
Navigator
• Appointment coordinator
• Care team facilitation
• Documentation completeness
• Monitor hospitalized patients
• Link to outside service providers*
PBR
• Preauths
• Patient financial plan
• Patient assistance f/u
• Patient balance f/u
New patient Intake
• Insurance verification
• Prior medical records
• Schedule appointment
• New patient packet
• ID OCM candidates
Triage
• Proactive patient site of service
mgmt
• Symptom management
• “Call log” follow-up
Social Worker
• Smoking cessation
• Patient needs monitoring
• Psychosocial distress screening
• ESAS follow-up
• Nutrition eval
• My Choices, My Wishes execution
Nurse
• Order safety check
• Group patient education
• TX readiness assessment
• Chair side order/patient check
• Treatment delivery
• Hi/low risk on-going assessment
• Patient surveillance protocols
• Documentation completeness
The “Internal” OCM Patient Care TeamClear roles, responsibilities, and accountability to perform respective roles
* Without team coordination, it falls on the patient to play the coordinating role
The US Oncology Network is supported by McKesson Specialty Health. © 2015 McKesson Specialty Health. All rights reserved.
The Care Team Huddle
Objective: to improve situational awareness, enhance intra-team communications and
shared decision-making
Who: Provider team [i.e., MD(s) and APP(s)] and respective care team
Frequency: At least weekly in space to enable discussion with confidentiality of PHI
Key Materials:
• List of OCM patients for physician
• Current status of targeted navigation elements for these patients
• Individual patient status, needs and care plan
• Access to iKnowMed and Practice Management system
Potential Discussion Topics:
• Care and “health” status of all high risk patients
• Phone triage/navigator updates on targeted patients
• Status of recently hospitalized patients & root causes (controllable vs. uncontrollable)
• Lessons learned on recent care decisions
• Review of patients requiring more guidance or compliance to targeted activities
• Opportunities to improve communication on care delivery and related processes within the clinic
The US Oncology Network is supported by McKesson Specialty Health. © 2015 McKesson Specialty Health. All rights reserved.
The Care Team Measures of Success
• Improved collaboration and coordination between
treating physicians (ie medical oncology/radiation
oncology/surgical oncology)
• Huddle testimonials
• Staff/MD communication surveys
• Rework: Missed orders, redoing orders, order
safety checks
• Clinical trial screening and enrollment
• Staff utilization: APP, RN, SW, MA
• Decrease staff turnover
• Less physician burnout (measure via survey)
The US Oncology Network is supported by McKesson Specialty Health. © 2015 McKesson Specialty Health. All rights reserved.
Patient Navigation ActivitiesCan be Administrative and/or Clinical
Coordinating appointments with providers to ensure timely delivery
Maintaining communication with patients, survivors, families, and the health
care providers
Facilitating care team performance
Arranging language translation or interpretation services
Facilitating financial support and helping with paperwork
Arranging transportation and/or child/elder care services
Facilitating follow-up services
Community outreach
Building partnerships with local cancer agencies and support groups
The US Oncology Network is supported by McKesson Specialty Health. © 2015 McKesson Specialty Health. All rights reserved.
Differences between high &
low risk services
Patient Navigation
26
Is patient high risk?
Provide Group Education to complete:- Practice orientation- Chemo/Tx education- Pre-med orders & awareness- Written Tx consent- Access to care orientation - Symptom mgmt. orientation- Psychosocial Distress Screening & ESAS- Patient services (includes language & transport)- Written Advance Directives- Tobacco cessation*- Influenza vaccination or status*- Give Patient summary to patient (Med List and allergies)
No
Provide 1:1 Education to complete:- Practice orientation- Chemo/Tx education & - Pre-med orders & awareness- Written Tx consent- Access to care orientation - Symptom mgmt. orientation- Palliative care assessment- Psychosocial Distress Screening & ESAS- Social work consult & coord. Needs- Patient services (includes language & transport)- Nutrition assessment (MST) & referral- Coord. ACP (MCMW) assessment- Written Advance Directives- Tobacco cessation*- Influenza vaccination or status*- Give Patient summary to patient ( Med List and allergies)
Yes
The US Oncology Network is supported by McKesson Specialty Health. © 2015 McKesson Specialty Health. All rights reserved.
High Risk Triggers
Triggers identifying high risk chemo patients:
1. Metastatic Lung
2. Metastatic Pancreatic
3. Pts receiving concurrent Chemo + Rad
4. >=75 yrs old + chemo
5. ED or Hospital Visit, except non-emergent, or elective, admission
6. Performance status >/= 2 (ECOG)
7. Health Care Provider referral as high risk
27
The US Oncology Network is supported by McKesson Specialty Health. © 2015 McKesson Specialty Health. All rights reserved.
Examples of ToolsYear One Year Two Year Three Year Four Year Five
Estimated Number of Unique New Members 2,179 1,551 1,597 1,645 1,694
Estimated Number of Continuing Members 624 1,234 1,243 1,275 1,312
Estimated Number of Covered Months* 12,559 14,088 14,654 15,121 15,580
Estimated Number of New Episodes 2,803 2,784 2,840 2,920 3,007
PBPM Fees $2,009,487 $2,254,126 $2,344,585 $2,419,403 $2,492,864
Shared Savings $0 $313,578 $807,606 $1,393,909
Total Revenue $2,009,487 $2,254,126 $2,658,163 $3,227,009 $3,886,772
Added Staff to Administer the Program (FTEs)
RN I (Hourly) (GL - Clinical) $35,905 $73,965 $73,965 $73,965 $73,965
Advanced Pract Nurse Sr (GL - APP Clinical) $61,418 $126,522 $126,522 $126,522 $126,522
Billing Spec II $21,973 $67,897 $67,897 $67,897 $67,897
Advanced Pract Nurse I $57,299 $177,055 $177,055 $177,055 $177,055
Social Worker (MSW) (GL - Admin) $78,887 $121,880 $121,880 $121,880 $121,880
$0 $0 $0 $0 $0
$0 $0 $0 $0 $0
Total Staffing Cost $255,483 $567,319 $567,319 $567,319 $567,319
McKesson Specialty Costs
Cost for McKesson to handle enrollment $89,331 $63,573 $65,480 $67,445 $69,468
Incremental Loss due to Utilization Changes $291,886 $390,692 $852,477 $1,114,057 $1,402,163
Total Cost $636,699 $1,021,584 $1,485,276 $1,748,820 $2,038,949
Total Revenues $2,009,487 $2,254,126 $2,658,163 $3,227,009 $3,886,772
Total Costs $636,699 $1,021,584 $1,485,276 $1,748,820 $2,038,949
Change to PDP $1,372,788 $1,232,542 $1,172,887 $1,478,189 $1,847,823
Annualized
Revenues
An
nu
aliz
ed C
ost
s
Net Impact
Pt Volume
• Treatment Plan
• Financial
Modeling
• OCM Education
Guide
• Symptom
Management
• Video
Communications
The US Oncology Network is supported by McKesson Specialty Health. © 2015 McKesson Specialty Health. All rights reserved.The US Oncology Network is supported by McKesson Specialty Health. © 2015 McKesson Specialty Health. All rights reserved.
Performance-Based Payment (PBP)
29
The US Oncology Network is supported by McKesson Specialty Health. © 2015 McKesson Specialty Health. All rights reserved.
A Brave New OCM World:Two-Pronged Payment Approach
Monthly Enhanced Oncology
Services Payment (MEOS)
$160 per month for 6 month episode
Performance-Based Payment
Assessed semi-annually based on
cost-savings and Quality Measures
30
FFS payments continue as usual for all services billed
The US Oncology Network is supported by McKesson Specialty Health. © 2015 McKesson Specialty Health. All rights reserved.
Requirements to Receive a Performance-Based
Payment (Shared Savings)
1) Actual Costs are lower than the Target Amount
2) Report on all 8 practice-reported Quality Measures to the OCM Registry
3) Implement all Practice Redesign Activities
4) Must achieve an Aggregate Quality Score of at least 30% related to Quality Measures to earn the Performance Multiplier
31
Target
Amount
Actual
CostsPerform.
Multiplier
Performance
Based
Payment
The US Oncology Network is supported by McKesson Specialty Health. © 2015 McKesson Specialty Health. All rights reserved.
OCM Quality Measures Performance Multiplier based on 12 Quality Measures
Remain set for the first 2 Performance Periods (1 year)
32
Perform.
Multiplier
The US Oncology Network is supported by McKesson Specialty Health. © 2015 McKesson Specialty Health. All rights reserved.
Quality Measure Phase-In: P4R vs. P4P
Pay-for-Reporting (P4R): requires reporting on sufficient # patients
to earn quality points
Pay-for-Performance (P4P): quality points based on practice
performance compared to quality benchmarks
Generally, each measure will have a max of 10 points available; exception is
first two performance periods, where practice-reported measures have max
of 2.5 points
33
Max Points Per Performance Period
PP1 PP2 PP3
50 60 120
Measure Source Performance Period
1
Performance Period
2
Performance Period
3
Claims-Based P4P P4P P4P
Practice-Reported P4R P4R P4P
Survey Not Included P4P P4P
The US Oncology Network is supported by McKesson Specialty Health. © 2015 McKesson Specialty Health. All rights reserved.
Calculating the Performance Multiplier
Performance Multiplier based on the Aggregate Quality Score from the practice’s performance on Quality Measures
Practice must achieve AQS >30% to earn Shared Savings(Performance Period 1 > 15 points)
Aggregate Quality Score = Quality Points Earned
Total Quality Points Available
34
Perform.
Multiplier
Aggregate Quality Score
(AQS)
Performance Multiplier
75% - 100% 100%
50% - 74% 75%
30% - 49% 50%
Below 30% 0%
The US Oncology Network is supported by McKesson Specialty Health. © 2015 McKesson Specialty Health. All rights reserved.
OCM Quality Measures – Monitoring Only Practice reported 8 Quality Measures
35
Measure Description
Chemotherapy intent documented
Advance care plan
Closing the Referral Loop: Receipt of Specialist Report
Prostate Cancer: Adjuvant Hormonal Therapy for High-Risk Prostate Cancer Patients
Adjuvant chemotherapy is considered or administered within 4 months (120 days) of
surgery to patients
under the age of 80 with AJCC III (lymph node positive) colon cancer
Combination chemotherapy is considered or administered within 4 months (120 days)
of diagnosis for women under70 with AJCC T1c or stage II or III hormone receptor–
negative breast cancer
Trastuzumab administered to patients with AJCC stage I (T1c)- III human epidermal
growth factor receptor 2 (HER2) positive breast cancer who receive adjuvant
chemotherapy
Breast cancer: Hormonal therapy for stage IC–IIIC estrogen receptor/progesterone
receptor (ER/PR)–positive breast cancer
The US Oncology Network is supported by McKesson Specialty Health. © 2015 McKesson Specialty Health. All rights reserved.
“Oncology Care Model (OCM)” Knowmed
https://knowledge.mckessonspecialtyhealth.com/confluence/display/IKMG1/Oncology+Care+Model+%28OCM%29+Specification
The US Oncology Network is supported by McKesson Specialty Health. © 2015 McKesson Specialty Health. All rights reserved.
Quality Measure Feedback through Practice Insights
Quality Measures available for review & tracking improvement
View current scores, including filters by site and by physician
Anticipate performance and identify gaps in reporting
37
The US Oncology Network is supported by McKesson Specialty Health. © 2015 McKesson Specialty Health. All rights reserved.
Focal Points for Pre & Rehab
Engaging patients & providers on keeping patient’s acuity level low
before, during and after treatment
Increased coordination of care between outpatient providers and
hospitals on:
• Right services at the right time for the right patient
• Transitions of care
• Overall outcomes
• Management of total cost or care
Determine what OCM performance measures rehab can move the
dial on and have outcomes data to encourage adoption
The US Oncology Network is supported by McKesson Specialty Health. © 2015 McKesson Specialty Health. All rights reserved.The US Oncology Network is supported by McKesson Specialty Health. © 2015 McKesson Specialty Health. All rights reserved.
Discussion
39