Value Stream Mapping A Laboratory Tool Laurie Peterson-Wright Colorado Department of Public Health and Environment Laboratory Services Division

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    14-Dec-2015

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<ul><li>Slide 1</li></ul> <p>Value Stream Mapping A Laboratory Tool Laurie Peterson-Wright Colorado Department of Public Health and Environment Laboratory Services Division Slide 2 What is VSM? Follow a products production path from beginning to end. A visual representation of every process in the material and information flow. Slide 3 What VSM is not Time Management Prioritization Workspace Organization Slide 4 Benefits of VSM Create Value Eliminate Waste Reduce Lead Time Reduce Total Costs Slide 5 Why? Meet the customers demand for a quality product at the time they need it and for a price they are willing to pay. Create agile and efficient business processes Manage total costs and ROI. Slide 6 How? Improve Quality Understand customer expectation and requirements Review process Problem-solving Performance Metrics Slide 7 How? Eliminate Waste Overproduction Waiting Transport Extra Processing Inventory Motion Defects Slide 8 How? Reduce Lead Time Cycle Time Batch Delay Process Delay Slide 9 Current State Highlights the connections among activities and information Employees understand entire value stream not just a single function Improve the decision-making process Easily identify areas of waste Slide 10 Current State Slide 11 12 steps Order initiation Order receipt Sample kit preparation Sample receipt Accessioning Temporary sample storage Worklist generation Slide 12 12 steps continued Sample preparation Sample analysis Data validation Data interpretation Reporting Slide 13 Lead Time Chart Slide 14 Value Value added activities Anything the customer is willing to pay for Anything that changes the form fit or function of the sample Non-value added activities Defects Excess processing Slide 15 Identifying value Slide 16 Analysis 239 hours spent on non-value added activities! Only 13 hours were value added! Slide 17 Future State Slide 18 Analysis 36 opportunities for improvement Prioritized based on implementation time, customer centeredness, improved turnaround time, error reduction, efficiency, safety, work balance and cost. Slide 19 Improvements Reducing analytical batch sizes and increasing the frequency of analyses Middleware to interface instrumentation with the LIMS Staggering shifts Cross training analysts for reporting Automation of manual analyses Slide 20 Turnaround Time Slide 21 Conclusion Hard work (who wants to be non-value added?) Diminishing returns sometimes better beats best Strong management support Willingness to change </p>