Vblock Sap Tidal Whitepaper

VCE Word Template Table of Contents

1 © 2011 VCE Company, LLC. All Rights Reserved.

VBLOCKTM SOLUTION FOR SAP MANAGEMENT WITH TIDAL

September 2011

WHITE PAPER

© 2011 VCE Company, LLC. All Rights Reserved.

www.vce.com


Contents Executive Summary ................................................................................................................. 3

Business Case ........................................................................................................................ 3

Solution .................................................................................................................................. 3

Objectives ............................................................................................................................... 4

Benefits .................................................................................................................................. 4

Audience................................................................................................................................. 4

Technology Overview .............................................................................................................. 5 Vblock™ Infrastructure Platforms ........................................................................................... 5

Tidal Enterprise Orchestrator for SAP ..................................................................................... 7

EMC Replication Manager ...................................................................................................... 7

EMC Unified Infrastructure Manager and the Orchestrator Component of Cisco Intelligent

Automation for Cloud .............................................................................................................. 8

Solution Architecture ............................................................................................................... 9 Overview................................................................................................................................. 9

Architecture Diagram .............................................................................................................10

Hardware and Software Resources .......................................................................................11

Design and Configuration ......................................................................................................13 Storage ..................................................................................................................................13

Disk/Filesystems Layout ........................................................................................................14

Replication Design and Configuration ....................................................................................15

Integration of TEO and RM ....................................................................................................19

Validation .................................................................................................................................26 Introduction ............................................................................................................................26

Test Objectives ......................................................................................................................26

Scenario ................................................................................................................................26

Results ..................................................................................................................................31

Conclusion ..............................................................................................................................32 Next Steps .............................................................................................................................32

References ..............................................................................................................................33


Executive Summary

Bus ines s Cas e

SAP is a key enterprise application. It is complex and requires many manual and labor-intensive interventions. SAP environments often require SAP system copies from production to non-production systems that reflect current business data. Today, this is a manual and time-consuming task. The Vblock™ Solution for SAP Management with Tidal simplifies the task and automates the process of a SAP system refresh. It removes the manual labor required, which in turn reduces costs and improves organizational efficiency.

Solution

This solution leverages the Vblock™ Infrastructure Platform, Tidal Enterprise Orchestrator for SAP and EMC Replication Manager to provide an environment and a complete system which automates SAP system refreshes and improves the management, service, and operation of SAP systems.

Tidal Enterprise Orchestrator (TEO) for SAP automates SAP administration, simplifies key IT tasks, and allows them to be viewed within the complete set of a company’s IT processes. It reduces the amount of data that SAP administrators and IT operations must assess, and provides information and tools to manage the application services delivered by SAP. This solution integrates with EMC Replication Manager (RM) to speed up replication without production system disruption. As a result, this solution decreases the number of manual actions that SAP administrators and IT operations must perform in order for their organization to maintain a high degree of operational excellence as required by SAP best practices.

Described in this paper are the solution’s overall configuration and SAP system refresh processes on Vblock platforms.

This paper also provides insight on how to:

Install and configure Tidal Enterprise Orchestrator

Install and configure Tidal Automation Pack for SAP

Use System Refresh Automation Tools

Use Replication Tools


Objec tives

The purpose of this paper is to demonstrate how SAP customers can improve business continuity, increase IT productivity, and reduce business disruption by automating the procedures involved in performing a SAP system refresh.

The objectives of this solution are to:

Improve SAP System refresh operations through end-to-end automation

Automate, visualize, and analyze issues, and pinpoint their cause

Enhance management and administration of SAP environment

Benefits

Utilizing Tidal on Vblock platforms brings automation, visualization, and manageability of SAP applications, improving their overall efficiency and reducing management time and costs to the organization.

Additional benefits include providing:

Industry’s leading compute, networking, storage, and virtualization technologies

A fully virtualized environment which includes the inherent efficiencies and architectural flexibilities provided through VMware

Operational flexibility to rapidly, efficiently, effectively and safely execute a system refresh, and leverage a converged infrastructure to keep up with changing business needs, with end-to-end automation

Simplifying and accelerating SAP service changes and operational modifications that help reduce IT operational costs through automation

Improved management and administration of SAP environment

Audience

This paper is intended for administrators and architects, as well as technical engineering staff, IT managers, IT planners and other IT professionals who are evaluating, acquiring, managing, operating, or deploying SAP in a virtualized data center environment. System and Network/Application Administrators, as well as all Vblock platform existing and potential customers with a current or future SAP implementation will also benefit from the information in this paper.


Technology Overview

The solution uses the following hardware and software components and technologies:

Vblock Infrastructure Platforms

Tidal Enterprise Orchestrator for SAP

EMC Replication Manager

EMC Unified Infrastructure Manager (UIM) and the Orchestrator Component of Cisco Intelligent Automation for Cloud (IA-C), Tidal Enterprise Orchestrator for SAP

Vblock™ Infras truc ture Pla tforms

Vblock platforms are enterprise-class and service provider-class IT infrastructure units that are pre-engineered, tested, and validated with pre-defined performance, capacity, and availability service levels. The standardized converged infrastructure of the Vblock platform is a foundational building block for cloud computing that helps customers to realize the benefits of applications running in a virtualized environment.

Vblock platforms are characterized by:

Repeatable units of construction based on matched performance, operational characteristics, and discrete requirements of power, space, and cooling

Repeatable design patterns that facilitate rapid deployment, integration, and scalability

An architecture that can be scaled for the highest efficiencies in virtualization and workload mobility

An extensible management and orchestration model based on industry-standard tools, APIs, and methods

A design that contains, manages, and mitigates failure scenarios in hardware and software environments

Note: Refer to the VblockTM

Deploying SAP applications on the Vblock platform creates minimum risk, as Vblock platform have the following features:

Infrastructure Platform Architecture Overview for detailed information about the Vblock platform architecture. Use the link provided in the References section of this paper.

Production-ready, pre-engineered, integrated and tested units of virtualized infrastructure

Best-of-breed virtualization, network, compute, storage, security, and management products

SLA driven, providing predictable performance capabilities and operational characteristics


The Vblock Solution for SAP Management with Tidal was validated using the Vblock Series 700 MX.

Vblock Series 700 MX components

Category Vblock Series 700

Compute Cisco UCS B200 series

Network Cisco Nexus 1000V (optional) Cisco MDS 9000 Series SAN switch

Storage 700MX EMC Symmetrix VMAX Drive Types EFD Fibre Channel SATA

Virtualization VMware vSphere 4 Enterprise Plus Suite

Compute/Networking Management Cisco UCS Manager/Cisco Fabric Manager

Storage Management EMC Symmetrix Management Console

Orchestration EMC Unified Infrastructure Manager (UIM) 2.1 Advanced Management Pod (AMP) (optional)

Security Individual component security tools and protocols RSA enVision, RSA SecurID®

(both optional)

Vblock 700 MX delivers high-performance, large-scale virtualization across data centers of large enterprise customers. It includes Cisco Unified Computing system, EMC Symmetrix VMAX, and VMware vSphere 4 and can include flash technology to meet the high-performance demands of mission-critical applications.


Tida l Enterpris e Orches tra tor for SAP

Tidal Software (a Cisco company) is a leading provider of application automation and incident management software tools. Tidal makes products to enhance applications such as SAP, PeopleSoft, and Oracle E-business.

TEO for SAP provides automation of manual SAP Basis and Operational steps that saves on operating costs in several areas, including:

Automation of manual, repetitive tasks - TEO automates all 26 of SAP’s recommended Daily Admin Checklist for R3/ECC, and also provides a best practice health checklist for BW, EP, and PI. It also automates hundreds of out-of-the-box SLA or KPI reports, saving thousands of hours spent annually doing manual effort that can simply be automated to reduce operating expenses.

Automated troubleshooting of performance-impacting issues - TEO automates the process that formerly an experienced Basis administrator would do when the end user calls come in. Rather than simply tossing an alert into a console and making Operations or Basis determine what caused the problem, a detailed report is now provided within a TEO alert. TEO automates the incident isolation and highlights the problem in real time for issues involving SAP, Network, OS, or the database. This permits proactive resolution of the problem, as compared to waiting for an end user phone call. TEO can also resolve the problem without human intervention. Automating Troubleshooting steps saves hours of manual work and operational expense.

EMC Replica tion Manager

EMC Replication Manager is a GUI/script-based client and server software that facilitates the operations of EMC arrays and EMC replication technologies. Replication Manager also manages and supports heterogeneous environments from operating system to database level. For example, this can also be done using the Vblock platforms which are based on VNX unified storage (Vblock series 300, models HX, GX, FX, EX). Other databases could be used, such as a SQL Server database. This solution is validated with Oracle database on a Linux platform and some restrictions may apply for other platforms with Tidal on Vblock platforms.

Replication Manager key benefits:

Automates the creation, management, and use of EMC replicas

Auto-discovers the environment

Has intelligence to orchestrate replicas with deep application awareness

Is easy to use with point-and-click controls, wizards, and user access

Supports VMware ESX Server Windows and Linux guest operating system environments and Virtual Machine File System (VMFS) containing virtual machines, and:

- Minimizes backup windows

- Minimizes/eliminates impact on the production system

- Enables application development and testing

- Enables fast restore

- Enables application restart and business resumption


EMC Unified Infras truc ture Manager and the Orches tra tor Component of Cis co In te lligent Automation for Cloud

UIM is a resource manager focused on Vblock hardware, specifically Cisco Unified Computing System (UCS) and EMC storage. Cisco IA-C helps SAP customers reduce operational costs by provisioning and consuming UIM resource pools for SAP landscapes.

While the Orchestrator component of Cisco IA-C can often talk directly to an end device, such as a router or hypervisor host, Cisco IA-C deliberately places a dependency on element and domain managers. These domain-expert products handle resource and API abstraction, scale and availability, versioning and compatibility, and many other optimizations. They also make it much faster to create, modify, and orchestrate high-level services based on the lower-level capabilities of the infrastructure and applications.

UIM provides this domain management for Vblock hardware. Cisco IA-C can take advantage of UIM's pool and resource management capabilities for compute and storage provisioning and resource management, while providing the rest of the provisioning services beyond Vblock hardware. For example, IA-C will provide the coordination of Vblock platform provisioning with configuration of Nexus switches and other networking elements; across the Vblock platform coordination; provisioning of OSS/BSS tools, billing systems, and metering systems; ITIL-grade incident and change management and approvals; and, interaction with the end-customer. Cisco IA-C will benefit immediately from the pre-provisioned pools and resource grades manually created in UIM, and in the future will take advantage of improvements in the UIM API to do on-the-fly creation of UIM pools for tasks like adding capacity or new classes of service.


Solution Architec ture

Overview

This paper presents the methodology used in our lab to install, configure, operate, and test the operation of the solution. There are two potential ways to achieve the SAP system refresh end-to-end automation on Vblock platforms:

1. Tidal Automation

2. Tidal with RM integration

This solution focuses on the second method. The first method is out of scope for the present validation.

Please contact VCE and Cisco/Tidal representatives regarding an implementation with the first method.

Figure 1. Two potential methods. This solution validates method 2: Tidal with RM Integration


Architec ture Diagram

The following diagram shows the overall architecture of the solution validation environment. To validate the solution, six virtual machines, three Cisco UCS servers, and Ethernet and Fibre Channel networks were used. In the solution, an SAP production system is cloned across different ESX hosts. SAP Solution Manager is needed to install SAP systems.

Figure 2. Validated architecture


Hardware and Software Res ources

The following tables list the hardware and software resources used in this solution.

Hardware resources

Item Equipment Qty Configuration

1 Cisco UCS B200 series 3 8 x CPU Core with 48 GB memory

2 Symmetrix VMAX 1

3

See table below for storage configuration details

FC Switch 2 Cisco MDS 9509

4 Ethernet Switch 2 Cisco 3560G

Symmetrix VMAX Storage Configuration Details

LUN Size (GB)

RAID Type

Qty VMAX VP Pool Purpose DiskType to host

Disk Type on VMAX

20 5 3 N/A ESXi boot/OS physical Thick

1024 5 1 sap_tidal_R5 VM boot/OS/Bin, etc. vmdk Thin

200 5 3 sap_tidal_R5 VM boot/OS/Bin, etc. RDMp Thin

400 5 1 sap_tidal_R5 VM boot/OS/Bin, etc. vmdk Thin

100 5 1 sap_tidal_R5 VM boot/OS/Bin, etc. RDMp Thin


Software resources

Item Name Version Configuration

1 VMware vSphere ESX 4.1 -

2 VMware vCenter 4.1 Managing all the VMware VMs

3 Oracle Database 10.2.0.4 Installed with SAP Installation

4 Microsoft Windows 2008 Tidal TEO vCenter SAP Solutions Manager

5 MS SQL Server 2005 Tidal database SAP Solution Manager database

6 Red Hat Enterprise Linux 5 -

7 SAP ERP IDES ERP 6.0 EHP4

- -

8 SAP Solution Manager 7.0 -

9 Tidal Enterprise Orchestrator Tidal SAP Automation Pack

10 EMC Replication Manager Server 5.4.0

5.4.0 Base and Oracle

11 EMC Replication Manager Agent 5.4.0 5.4.0 Oracle Agent

12 EMC Solutions Enabler 7.2 For EMC Replication Manager


Des ign and Configura tion

The design and configuration section presents the elements and steps for an IT organization to create a SAP system replication duplicate, cloned environment to test proposed production environment changes before implementing those changes in their actual production environment.

RM is used to provide an array-based replication of SAP systems and backup of an Oracle database, pairing source volumes to target volumes, and storage and file system layouts into a target system. TEO and RM are integrated in the design to speed up replication and automate and simplify SAP system management and operation.

Included are the following subsections:

Storage: Vblock platforms provide the storage for the validation

Disk/Filesystems Layout: layouts are described for both the source system and the target system

Replication Design and Configuration: the tasks carried out with RM

Integration of TEO and RM:

- Describes the configuration details preparation for the test environment on Vblock platforms

- Describes each process in the set of integration processes

Storage

Storage design on the Vblock 700 MX is provided by the Symmetrix VMAX series storage array architecture featuring the scalable Virtual Matrix interconnect design. The Virtual Matrix is redundant and dual active, and supports all Global Memory references, messaging, and management operations including internal discovery and initialization, path management, load balancing, failover, and fault isolation within the array. The Symmetrix VMAX array contains from one to eight VMAX Engines. Each VMAX Engine contains two integrated directors. Each director has two connections to the VMAX Matrix Interface Board Enclosure (MIBE) via the System Interface Board (SIB) ports. Since every director has two separate physical paths to every other director via the Virtual Matrix, this is a highly available interconnect with no single point of failure.

This design eliminates the need for separate interconnects for data, control, messaging, environmental, and system test. A single highly available interconnect suffices for all communications between the directors, which reduces complexity.

The Symmetrix VMAX design is based on an individual Symmetrix VMAX engine with redundant CPU, memory, and connectivity on two directors for fault tolerance. Symmetrix VMAX engines connect to and scale-out linearly through the Virtual Matrix Architecture, which allows resources to be shared within and across VMAX Engines.

Note: Refer to the VblockTM

Infrastructure Platform Architecture Overview for detailed information on the Vblock platform architecture. Use the link provided in the References section of this paper.


Dis k/Files ys tems La yout

Source System

Figure 3 shows the storage and file system layouts used as the source system for this solution.

This solution is required to have SAP data and red logs on physical RDM for replication purposes.

Figure 3. Source system storage and file system layouts.


Target System

The solution uses EMC Replication Manager to replicate the volumes to facilitate the SAP system copy. In Figure 4, the replication volumes that will be used by RM are highlighted in yellow. The replication volumes must be on the physical RDM and must be visible on the target Virtual Machine.

Figure 4. Replication volumes

Replica tion Des ign and Configura tion

In the solution, the following tasks are completed with EMC RM:

Array-based replication

Oracle database backup

Replicate volumes/Storage Pool

Change a System ID (SID)


Array-based replication

With RM, EMC’s replication technologies can be selected depending on storage type and customers’ requirements, and offer seamless operation. In this solution, the Timefinder/Clone with Consistent Split method is used.

Figure 5. Array-based replication


Oracle Database Backup

Note: SAP’s BR backup method is implemented within the product.

There are three methods to back up an Oracle database with EMC RM:

1. Online without hotbackup mode

2. Online using hotbackup mode

3. Offline backup

In this solution, Online backup with hot backup Mode is selected. This implies that redo logs will be replicated to the target host. For details, refer to the “Storage” section in this document.

Figure 6. Backup method selected for Oracle database

For details on the three backup methods, use the link provided in the References section of this paper to the EMC Replication Manager 5.4.0 Product Guide, pg. 356.


Replicate volumes/Storage Pool

Replicating volumes used by EMC RM need to be on physical RDM and must be identical in size to the source volumes.

Source volumes and replication volumes need to have a one-to-one pairing relationship. Creating a Storage Pool can help facilitate pairing the replication volumes, which is recommended so that RM automatically selects the suitable volumes from the pool at the time of replication. When the replica is deleted, the volumes are also released and available for use.

Change a System ID

The source system and target system each have a different SID. RM will handle changing the SID for the database and mount path, and then will start the Oracle database on the target host. See figure 7.

Figure 7. Replication Manager changes the SID and starts the Oracle database on the target host


In tegra tion of TEO and RM

To integrate TEO and RM, first the configuration preparation steps are performed and then a set of pre-configured template-based process flows are followed in a particular order to complete the integration.

This section presents the integration of Tidal TEO and RM. It contains the configuration details for the test environment on Vblock platforms, in this order:

1. Preparations

2. Integration of Tidal TEO and RM

1. Preparations

General system copy

SAP and Oracle binaries are pre-installed on the target host for this environment

It is recommended to use the identical GID/UID for each user

Tidal TEO

All SAP systems need to import SAP ABAP transports that are provided by Cisco/Tidal representatives. For this solution, SAP transports for SAP System Copy are installed.

Along with SAP ABAP transports, Automation Packs for SAP are required to deploy for this solution

For further details, use the link in the References section of this paper to access the Cisco manual

Tidal Enterprise Orchestrator - System Copy for SAP Systems Process Automation Guide.

Figure 8. SAP ABAP Transports and Automation Packs for SAP


EMC Replication Manager

Having the identical GID/UID for each user between source and target hosts is recommended

Oracle Init file on target host is renamed

RM scripts are prepared

Create an Oracle user for RM to use for security purposes

For further details, use the link in the References section of this paper to the EMC Replication Manager manuals.

2. Integration of Tidal TEO and EMC RM

Tidal TEO automation is a collection of processes, and within the process are one-to-many processes that are preconfigured as templates. This solution leverages the template of SAP pre- and post-activities that run SAP transactions and takes advantage of EMC technologies for Database copy steps as Tidal processes, which orchestrate the entire flow of SAP system refresh. The flow diagrams appear on the following pages of this section.

Figure 9. With Tidal TEO, database copy steps are Tidal processes in RM


Automate SAP System Refresh

See figures 10, 11, 12, and 13.

The main purpose of the following process workflows is to automate SAP system refresh.

The workflows present three main actions: Run SAP pre-activities, SAP System Refresh with RM, and Run SAP post-activities. Between the main actions are some administration tasks.

1. Run SAP pre-activities

a. Present approval request before proceeding to the actual system refresh:

• If approved, move on to the next process and proceed with the system refresh

• If not approved, process terminates at this point.

2. SAP system refresh with RM

a. Start SAP system on target host

b. Request to apply license on target system. If one does not apply the user license to the target system, then the user cannot use their own logon with its access role-based permissions, and could use only SAP’s standard userid, such as SAP* and DDIC. This could limit the user’s ability to perform work.

• If license applied, move on to the next process to proceed the SAP post-activities

• If license not applied, terminate the process at this point.

3. Run SAP post-activities


Figure 10. Template-based SAP System Refresh


Tidal configuration to call RM

Replication Manager steps are implemented as a process within TEO. Within a process, an activity to execute the Linux ssh script is specified. Figure 11 shows that the Replication Manager CLI script, to execute the RM job, is configured at the property of the activity.

Figure 11. Configure script


Figure 12. Call script and execute


SAP Preparation Activities and Follow-up Activities

Preparation Activities

Prior to executing the actual SAP system refresh, the SAP source system and target system are checked to determine whether they are ready.

Follow-up Activities

After the completion of SAP system refresh, the Basis administrator needs to run some SAP transactions to adjust the environment. Tidal automation for SAP provides a template, with a variety of SAP transactions, which is easy to modify depending on customers’ requirements. The following figure shows this solution uses some transactions that are pre-configured within TEO as follow-up activities on the target system. See figure 13.

Figure 13. Target system follow-up activities


Valida tion

In troduc tion

The validation is performed to verify that virtualizing environments on Vblock platforms, and utilizing RM with integrated TEO, provide an effective means to automate SAP system refresh and improve SAP systems management, service and operation. In the validation procedures, workflows are produced on the target systems to prove that the SAP system refresh automation exists on the target system after replication.

Tes t Objectives

To validate end-to-end SAP System Refresh automation on Vblock platforms

To validate how TEO monitors and analyzes incidents

Scenario

The validation scenario starts with the same process flow described in the previous pages.

Figure 14. Validation Scenario - process flow from TEO integrated with RM on Vblock platforms Automation


The procedure tests that the automation (provided by the solution) is functioning on the target system. It is proven by the target workflow.

Pre-condition:

View and inspect the SAP target system to make sure that a user, VCETIDAL does not exist on the target system.

Validation Steps:

1. Logon to the SAP source system (SID: TE1) and create a user: VCETIDAL

2. ‘Start’ the workflow: “zSAP-VCE-Tidal Project”

Exit criteria:

A workflow successfully completes without an error.

3. SAP system is up and running on the target system with an SID, TE2.

4. A user, VCETIDAL exists on the SAP target system.

See Figure 15.


Figure 15: On the target system an automated workflow successfully completes, SAP system is seen running on the target system.


Approval

The procedure tests that the approval automated workflow works, and the assigned user exists, on the target system (the target system is successfully automated). It is proven by the workflow approval on the target system.

Validation Steps:

‘Start’ the workflow, “zSAP-VCE-Tidal Project”

1. Workflow waits for an assigned user to approve to go to the next step.

2. User approves the request.

Exit criteria: Workflow continues to the next step after an assigned user approves the process.

See Figure 16.

Figure 16: On the target workflow the automated approval notice is processed.


Incident Analysis

The validation procedure tests the ability to generate a summary and analyze incident causation. It is proven by the workflow and the situation analysis report.

Validation Steps:

1. ‘Start’ the workflow, “xSAPUser” to create an SAP user on SAP system.

2. Workflow intelligently fails. See figure 17.

Figure 17. Workflow intelligently fails when user already exists in the SAP system

Exit criteria: Automation Summary is generated to analyze a cause of the incident.

Figure 18 shows that Tidal software correctly analyzes the cause of the failure is due to the specified SAP user already exists on the SAP system.

Figure 18: Test result situation analysis: user already exists


Res ults

Testing results confirm that the VCE Vblock Solution for SAP Management with Tidal provides the following benefits:

Improved SAP System refresh operations through end-to-end automation

The ability to automate, visualize, and analyze issues, and pinpoint their cause

Enhanced management and administration of SAP environment


Conclus ion

VblockTM

The validation results confirm that the VCE Vblock Solution for SAP Management with Tidal provides the following benefits:

Solution for SAP Management with Tidal simplifies IT operations by automating SAP system refresh, and incident analysis and management of SAP systems. The solution significantly improves organization efficiency and reduces operational complexity and costs.

Leverages a robust converged infrastructure and maximize the benefits of virtualization

Improves SAP System refresh operations through end-to-end automation

Enables organizations to visually document and adopt SAP best practices, and collective knowledge, into their services’ operational lifecycle

Ensures processes are now easier to adapt, expand, and manage because they are represented visually

Enhances management and administration of SAP environments.

Next S teps

To learn more about this and other solutions, contact a VCE representative or visit www.vce.com.

http://www.vce.com/�


References

VCE

Vblock™ Infrastructure Platform Architecture Overview

For additional VCE Vblock platform papers for SAP, see vce.com/solutions. Select SAP in the Applications search box.

Cisco

Tidal Enterprise Orchestrator - System Copy for SAP Systems Process Automation Guide

EMC

EMC End-To-End Intelligent Cloning For SAP Enabled By EMC Replication Manager and Cisco Tidal Intelligent Automation For SAP - A Detailed Review

EMC Replication Manager 5.4.0 Administrator’s Guide

EMC Replication Manager 5.4.0 Product Guide

SAP

To read the SAP documentation on SAP Service Marketplace, see the links below.

Note: Note: To access this documentation SAP requires that you have registered and have a user id and password. Contact SAP to set up your user id.

SAP Installation Guides: service.sap.com/instguides --> Installation & Upgrade Guides (left hand side menu) --> SAP Business Suite Applications --> SAP ERP 6.0 --

http://vce.com/pdf/solutions/vce-vblock-infrastructure-reference-architecture.pdf�

http://www.vce.com/solutions/�

http://www.tidalsoftware.com/ciscoreg/default.aspx?type=asset&regid=207�

http://www.emc.com/collateral/software/white-papers/h8777-emc-end-to-end-intelligent-cloning-sap-rm-cisco-tia-wp.pdf�

http://www.emc.com/collateral/software/white-papers/h8777-emc-end-to-end-intelligent-cloning-sap-rm-cisco-tia-wp.pdf�

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© 2011 VCE Company, LLC. All Rights Reserved.

ABOUT VCE VCE, the Virtual Computing Environment Company formed by Cisco and EMC with investments from VMware and Intel, accelerates the adoption of converged infrastructure and cloud-based computing models that dramatically reduce the cost of IT while improving time to market for our customers. VCE, through the Vblock platform, delivers the industry's first completely integrated IT offering with end-to-end vendor accountability. VCE's prepackaged solutions are available through an extensive partner network, and cover horizontal applications, vertical industry offerings, and application development environments, allowing customers to focus on business innovation instead of integrating, validating and managing IT infrastructure. For more information, go to www.vce.com.

THE INFORMATION IN THIS PUBLICATION IS PROVIDED "AS IS." VCE MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WITH RESPECT TO THE INFORMATION IN THIS PUBLICATION, AND SPECIFICALLY DISCLAIMS IMPLIED WARRANTIES OR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

Copyright © 2011 VCE Company, LLC. All rights reserved. Vblock and the VCE logo are registered trademarks or trademarks of VCE Company, LLC. and/or its affiliates in the United States or other countries. All other trademarks used herein are the property of their respective owners.

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Vblock Sap Tidal Whitepaper