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Viking VPN Guide Mac OSX (10.8+) - · PDF fileViking VPN Guide Mac OSX ... Connecting with the OSX Client 4 : Reporting Problems Version ... You can download the OpenVPN client from

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  • VikingVPNGuideMacOSX(10.8+)

    TableOfContents

    1:VPNQuestionsanswered2:InstallingtheOSXClient3:ConnectingwiththeOSXClient4:ReportingProblems

    Version1.0:10/27/2010InformationServices&Technology

  • 1:VPNQuestions(andanswers)WhatisaVPN?VPNisshortforVirtualPrivateNetwork.It'sawaytoconnecttoasecurenetwork(suchasCSU's)overaninsecurenetwork(suchastheInternet,oracoffeeshop'sWiFi).

    WhywouldIneedit?Toconnecttoyourdesktop(workfromhome,accessfiles,etc.).Toremotelyaccessnon-publicpartsofCSU'snetworkwhileyou'reoff-campus.ToobtainastaticIPaddresswhenusingCSU'swirelessnetworkandyouneedspecialfirewallaccess.Howdoesitwork?OpenVPNusesSSLtoencryptyourtraffic.Thisisthesameunderlyingtechnologythatisusedinwebbrowserstosecureonlineshopping/banking.Technically,itusestheBlowfishstreamcipherwith128bitkeyswhicharechangedhourly.Whyisthisbetter?TheVPNactsasagatekeepertoCSU'sprivatenetwork.Ifyoucurrentlyhaveremoteaccessenabled,anyoneintheworldcanattempttoguesspasswordsonyourcomputer(thishappensonadailybasis).TheuseofaVPNallowsCSUtomitigatethisrisk.CanIstillusetheInternetwhileI'mconnected?Yes.OnlyspecifcnetworksareroutedviatheVPNclientwhenyou'reconnected.Technically,thisisknownassplittunneling.Willitworkanywhere?Probably.OpenVPNhastwomodes: UDP:Thedefault,andusesDTLS(datagramTLS).Moreefficient,butsometimesblockedbyISPs. TCP:UsesthestandardSSLport(TCP/443).Hardlyanyoneblocksthis.BreaksUDPapplications.WillitworkonmyiPhone/iPad/?YoucandownloadtheOpenVPNclientfromboththeAppStoreorAndroidMarketandconfigureitwiththesameconfigurationfilelistedbe[email protected]csuohio.eduwithquestions.

  • 2:VPNClientInstallationforMacOSX(10.8+)Usingawebbrowser,goto:

    https://openvpn.csuohio.edu

    Loginwithyour7-digitCSUIDnumberandCampusPASS.

    Afterauthentication,youwillneedtodownloadtheclient.ovpnfile.ThisistheconfigurationfilethatisuniquetoyouruserID.

    Clickonthelinkforclient.ovpn.Followthedialogtosavethefile(rememberwhereyousaveit,youwillneeditlater).

  • Rememberwhereyousavethisfile.

    TheOpenVPNclientforMacintoshoperatingsystemsiscalledTunnelBlick.

    https://tunnelblick.net/(Clickondownloadlateststablerelease)

    AfterdownloadingTunnelBlick,double-clickthe.dmg(diskimage)filetoopenit.

    Youshouldseeadialogsimilartothis.

    DoubleclickontheTunnelBlickiconandfollowtheinstallationwizard

    NowthatwehaveTunnelblickinstalled,wecanbeginconfiguringit.

    Findtheclient.ovpnfilewedownloadedearlieranddoubleclickonit.Onceprompted,chooseOnlyMetoinstalltheCSUvpnprofileonyoursystem.

  • Note:IfyouhavetheCiscoAnyConnectclientinstalled,youmustdeflatethatinstallationtoavoidanerror.

    3:ConnectingwiththeMacOSXOpenVPNClient

    DoubleclicktheLaunchTunnelblickicon(orfinditunderApplicationsinFinder),andyoushouldseeanewiconinyourstatusbarthatlookslikeatunnel.ClickonitandthenchooseConnectclienthighlightedbelow

    YouwillbepromptedforyourUsernameandPassword.

    YourUsernameisyour7digitCSUIDnumber

    YourPasswordisyourCampusPASS.

    Onceyouhaveconnectedsuccessfullytheiconwillchangetoanopentunnelshown

    YoumayreceivethefollowingWarning:

    Thisisnormal,asmentionedintheQAsectionabove,weareonlyroutingCSUdestinedtrafficthroughtheVPN.Therefore,allothertrafficwillstillroutethroughyourserviceprovidersoyourpublicipaddresswillappearthesame.

  • 4:ReportingErrorsSometimesthingsjustneverworkquiteliketheinstructionssaytheydo..it'sokay,we'reheretohelp.

    TheIS&Thelpdeskcanresolvemanyproblems(passwords,etc.)overthephonebycalling(216)687-5050,howevergatheringadditionalinformationaboutexactlywhat'sbrokenishelpful.

    Thebestwaytoshowuswhat'snotworkingistotakeascreenshotoftheerrormessageyou'regetting,orwhereyou'regettingstuckduringtheinstallation,configuration,oruseoftheVPNclient.

    Todothis,usethekeycombination:Apple+Shift+3

    Afterdoingtheabove,ascreencapturewillbeautomaticallysavedtoyourDesktop.

    ThefilewillbenamedScreenshot(date).pngwheredateisthecurrentdate/time.

    Emailusthepictureofwhat'sbrokenat:[email protected]

    Pleasedoyourbesttodescribethecircumstancessurroundingtheerror.

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