John W. Thompson, CEO

Skip Bacon, CTO

Len Rosenthal, VP, Marketing

Chris James, Director, EMEA Marketing

Virtual Infrastructure Optimization

Agenda

About Virtual Instruments

Virtualization Challenges

The VirtualWisdom Solution

Demo

Wrap-up

About Virtual Instruments

• Leader in Fibre Channel SAN monitoring

• Leader in Virtual Infrastructure Optimization

• Spin out from Finisar: June 2008

• Well-funded

San Jose, CA Headquarters

• Key partnerships:

• Fast growing: Year-over-year 2010 revenue up 150% over 2009

FY2008FY2009

FY2010FY2011E

Sales FY08-FY11

Sales

Virtual Instruments: Accelerating Growth

Virtual Instruments Mission

Help our customers realize the full economic benefits of a virtualized IT infrastructure ….

by providing comprehensive instrumentation, measurement, and analysis tools …

to optimize application performance and IT resources.

“You can’t optimize what you can’t measure”

The Virtual Infrastructure Challenge: Virtualization Blurs Visibility

Increasing server & storage virtualization limits visibility, increases complexity

G2000 enterprises experiencing data growth >50%/year – leading to heavy investments in SAN infrastructure.

Increase in physical infrastructure adds exponential complexity & business risk. Results in over-provisioning.

Heterogeneity in a virtualized environment exacerbates the visibility challenge

Virtual Server Cloud

SAN Cloud

Storage Virtualization Cloud

Cloud Visibility

Finance & Insurance ServicesHealthcare/Pharma

Retail & E-commerce ManufacturingGovernment

Customers Relying on Virtual Instruments

The Increasing Complexity (Cars & SANs)

+

1 GB network 8 GB and beyond

Virtual Instruments in France

• New Sales team in place

• Virtue and Hitachi partnerships

• HDS Information Forum Paris (Nov 2010)

• Membership of &

• Engaged

• Next World Capital reception Paris

• This Press update

Agenda

About Virtual Instruments

Virtualization Challenges

The VirtualWisdom Solution

Demo & Lab Tour

Wrap-up

IT Infrastructure Challenges

Virtualization is everywhere

I can’t easily virtualize mission-critical applications

I have to move to the cloud

Storage Virtualization Continues to Grow

Source: IDG, 2010

Server Virtualization Continues to Grow

86%

But, Penetration Remains Low

73%

Mission-critical Applications Lag Even Further

Just at the Beginning of Virtualizing Business-critical applications

All IT Infrastructure

Deployed Virtualization

Servers virtualized

Virtualized business-critical apps

Key Server Infrastructure Challenges: Performance, Cost, Sizing

Key Server Infrastructure Challenges: Performance, Cost, Sizing

Key Storage Infrastructure Challenges:Cost, Scalability/Performance, Security

Key Storage Infrastructure Challenges:Cost, Scalability/Performance, Security

The Keys to Virtualizing Mission-critical Applications

vCenter

Monitor the I/O subsystem – not just the server

The Keys to Virtualizing Mission-critical Applications

vCenter

I/O performance & utilization data

Monitor the I/O subsystem – not just the server

Provide real-time I/O and latency feedback into load-balancing decisions

The Keys to Virtualizing Mission-critical Applications

I/O performance & utilization data

vCenter

Monitor the I/O subsystem – not just the server

Provide real-time I/O and latency feedback into load-balancing decisions

Vendor-independent visibility

The Keys to Virtualizing Mission-critical Applications

Monitor the I/O subsystem – not just the server

Provide real-time I/O and latency feedback into load-balancing decisions

Vendor-independent visibility

Actionable correlation across server, network & storage domains

I/O performance & utilization data

vCenter

vCenter

Guests

OS

APP

OS

APPOS

APP

OS

APPOS

APP

OS

APP

The VirtualWisdom Solution

Real-time SAN I/O visibility for virtualized infrastructures

SAN CloudSAN Availability Probe

(ProbeV)

Virtual S

erver Probe

(ProbeVM)

SANInsight (TAP)

Storage Virtualization Cloud

Server Cluster

SAN Performance Probe (ProbeFCX)

OS

APP

OS

APPOS

APP

OS

APP Virtual Server Cloud

“Knowing the potential performance issues associated with a virtualized environment, our biggest concern has been visibility across the IT stack for our virtualized applications. Only VirtualWisdom is able to comprehensively monitor and measure SAN I/O traffic, helping us identify performance bottlenecks, and troubleshoot issues quickly and seamlessly across our virtualized environment.”

Alain Boggero, IT manager, Groupama Asset Management

A French Customer Perspective

Agenda

About Virtual Instruments

Virtualization Challenges

The VirtualWisdom Solution

Demo

Wrap-up

Servers

FC Switches

StorageArrays

ProbeV

TAPs

ProbeVM

VirtualWisdom Deployment

ProbeV(software)

TAPsProbeFCX

RoversProbeVM (software)

Protocol Analyzer Services

Protocol Analyzer

Rover

ProbeFCX

Traffic Access Point (TAP) Patch Panel System

VirtualWisdom Server with easy to use dashboard & GUI

Monitors SAN switches via SNMP for utilization info & error conditions

Collects data on VMs from VMware’s vCenter

Non-intrusively copies FC frames: a “light splitter”

Enables periodic sampling for lower cost monitoring

Collects FC frame header data and key metrics in real-time, “out-of-band”

Captures Fibre Channel traces for advanced troubleshooting

VirtualWisdom Architecture

VirtualWisdom Solutions

• SAN Availability Probe: ProbeV

– Avoiding over-provisioning & Improving SAN utilization

– Reducing trouble tickets

• SANInsight TAP Patch Panels– Access to the physical layer

• SAN Performance Probe: ProbeFCX

– Avoiding performance problems

– Optimizing performance

• Virtual Server Probe: ProbeVM

– Expanding VMware deployments to business-critical applications

ProbeV Software to Optimize Utilization and Availability

SAN Availability Probe: ProbeV software

• Reports on link failure, link errors, dropped frames

• Immediate root cause detection

• Speed problem resolution

• Prevent outages and performance problems

• Historical trending analysis

• Find multi-path failures

• Identifies over-provisioned links

Improving SAN Utilization and Mitigating Risk

• SAN utilization < 2%

• Some links hitting 100%

• Traffic on ISL’s causing contention

• SFP low-light levels & flopping HBA’s causing CRC issues

Categorization Summary Count % of LinksBalanced 1228 69%

Passive 85 5%

Active 85 5%

Imbalanced 228 13%

Single (not redundant) 143 8%

ProbeV Software Audit

Identify multi-pathing issues

SANInsight Traffic Access Points (TAPs) for physical layer access

Traffic Access Points

• Foundation for instrumentation

• Passive network access

• Will not interfere with network traffic

• Does not add latency, non-powered

• Shows all traffic, bit‐for‐bit, unlike Mirror or SPAN ports

ProbeV software, TAPs, ProbeFCX hardware to optimize performance

and availability

SAN Performance Probe: ProbeFCX

• Latency and response time reports

• Reduce number of array ports

• Improve performance

• Queue depth performance impact

• Identify degraded device metrics

• Optimize storage tiering

• Quickly identify root cause

• Reduce power, space requirements

• “What if” modeling for consolidation, reconfigurations

Record and play back metric recordings of intermittent

problems before they build up and disrupt the SAN

Faster Performance Troubleshooting

ProbeFCX • Continuously monitors and filters in real-time

• Calculates statistics based on measuring all fibre channel frame traffic

• Automatically notifies staff based on exceeded policy thresholds

Real-time root-cause analysis: ECT, Queue

depths, CRC Errors, link errors, code violations

vCenter

ProbeVM Software to Optimize VMwarePerformance and Consolidation Ratios

Virtual Server Probe: ProbeVM

• Collects over 80 vCenter metrics

• Reduces the risk of implementing business-critical applications

• Early detection of slowdowns

• Enables workload balancing

• Increases consolidation ratios

The key virtual infrastructure challenge

We have found greater than 90 percent of the

VMware-related performance issues

encountered by our customers are due to the

storage tier.

Scott Drummonds,Performance Specialist

Expanding VMware to Mission-critical Applications

ProbeVM• Monitors CPU, memory & SAN utilization and I/O response time

• Identifies performance bottlenecks & recommends vMotion transfers

• Enables “what if” load balancing simulations

• Proves consolidation ratios can be improved

w/out performance degradation

OS

APP

OS

APP

OS

APP

OS

APP

OS

APP

OS

APP

OS

APP

OS

APP

OS

APP

OS

APP

OS

APP

OS

APP

OS

APP

OS

APP

OS

APP

OS

APP

How VirtualWisdom Is Unique

Measures every transaction from VM to LUN

Monitors utilization at every point in the fabric Reduces performance risk

Proves whether the problem is in the SAN

– finds root cause faster

Hardware instrumentation is

essential

Higher Productivity-> Reduced OPEX

“We’ve decided to make VI hardware

(TAP’s and Probes) a standard part of all

new installations – it goes in at build

time.””

Reduced CAPEX & OPEX

“By investing in the Virtual Instruments solution we were able to garner

Tier 1 performance by utilizing

Tier 2 storage”

Reduced CAPEX & OPEX

“VirtualWisdom drives up our

consolidation ratios and eliminates our

performance concerns related to

deploying virtualization”

“VirtualWisdom allows us to identify

bottlenecks we could never see before.

Before VI, we had to guess at the cause, now we know it with

confidence.”

The Benefits of Real-time Visibility

Reduced CAPEX & OPEX

Agenda

About Virtual Instruments

Virtualization Challenges

The VirtualWisdom Solution

Demo

Wrap-up

Summary: Why Virtual Instruments?

• Immediately identify & resolve SAN problems

• Proactively prevent future SAN problems

• Improve application performance

• Increase server & SAN utilization

• Accelerate production deployments

The Leader In SAN & Virtual Infrastructure Optimization

THANK YOU

Improving Environmentals through Tiering

ProbeFCX• Deployment of storage tiers by application – reduce risk

• Increased use of higher capacity, less power consuming drives

• Use fewer drives by utilizing more cost effective RAID configurations

• Reduce floor space; delay DC build-out

15K RPM FC ArraysRAID 10

7.2K RPM SATA ArraysRAID 5

~ 70% less power~ 70% less cooling~ 80% less floor space

Reducing Trouble Tickets

ProbeFCX

• SAN monitoring solution with flexible thresholds and alerts

• Gathers switched fabric performance statistics

• Vendor-agnostic view with no impact on switch performance

• Customer averaged 900+ trouble tickets per month

• Number of tickets dropped by more than 65% within 3 months of VirtualWisdom installation

Trouble Ticket Incident Volume

Q107

Q207

Q307

Q407

Q108

Q208

Q308

Q508

Q109

Q209

Q309

Q409

Q110

0

200

400

600

800

1000

1200

Urgent+High

Medium

Low

Total

VirtualWisdom installed

The Key Challenges VI Solves

Challenge How VirtualWisdom® Solves the Challenge Example Customers

Accelerate troubleshooting

Acts as an automated storage admin which constantly looks for problem areas and alerts to issues

Provides extensive correlation of metrics to application latency to quickly identify problem areas

PayPal, Qualcomm, Unilever, US Customs & Border Protection, Siemens, Allstate, Barclay’s

Reduce performance problems

Measures Exchange Completion Time to accurately assess the effect of SAN related configuration changes, component health, virtualization

Bank of America, CareFirst, Lloyds Bank, Groupama, McKesson, NASA

Proactively reduce downtime

Physical layer access identifies opportunities to replace failing hardware components before they affect applications

Blue Cross/ Blue Shield, Logica, Bosch, SAIC, US Patent & Trade Office, WFB

Identify costly over-provisioning

Measures actual effect of cache to reduce over-buying Identifies under-utilized links

AT&T, Fidelity, JPS Health Services, Pentagon, US Patent & Trade Office, Unilever

Identify failed multi-pathing

Doesn’t just identify improper configurations but identifies actual failed paths, and which paths are unbalanced

Bank of America, Bureau of Public Debt, Mayo Clinic, Raymond James Financial

Reduce risk of storage tiering

Easily identifies tiering opportunities Validates tiering meets performance SLAs

Austrian Lotteries, PayPal, SuperValu

Increase use of server virtualization

Full path (VM to LUN) visibility substantially reduces risk Improves data for better load balancing Improves consolidation ratios by correlating

configuration changes with application latency

AT&T, Fidelity, Groupama, JPS Health Services, US DOE