5/12/2015

WAGE AND SALARY

FINAL PROJECT

Patricia LopezM|State

Job description

Department Manager

Purpose/DescriptionDirect and coordinate financial activities of workers in a branch, office, or department of an establishment, such as branch bank, brokerage firm, risk and insurance department, or credit department.

Education and Experience Bachelor's degree5 years or more

Knowledge and skills

Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.MathematicsKnowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services.English LanguageKnowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.Sales and MarketingKnowledge of principles and methods for showing, promoting, and selling products or services.Law and GovernmentKnowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.Active Learning Understanding the implications of new information for both current and future problem-solving and decision-making. Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Must have computer skills, be able to use spread sheets and database, creating and giving presentations, use the internet to research work related.

Job description

Floor Supervisor

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Purpose/DescriptionDirectly supervise and coordinate the activities of production and operating workers.

Education and Experience Postsecondary non-degree awardLess than 5 years

Knowledge and SkillsProduction and ProcessingKnowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.MechanicalKnowledge of machines and tools, including their designs, uses, repair, and maintenance.Administration and ManagementKnowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.Personnel and Human ResourcesKnowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.Engineering and TechnologyKnowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.Computers and ElectronicsKnowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.Active Learning Understanding the implications of new information for both current and future problem-solving and decision-making.Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Must have computer skills, be able to use spread sheets and database, creating and giving presentations, use the internet to research work related.

Job description

Customer Service Representatives

Purpose/DescriptionInteract with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.

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Education and Experience High school diploma or equivalentShort-term on-the-job training

Knowledge and skills

Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.English LanguageKnowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.Computers and ElectronicsKnowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.Active Learning Understanding the implications of new information for both current and future problem-solving and decision-making.Active Listening Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Critical Thinking Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Learning Strategies Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.Mathematics Using mathematics to solve problems.Monitoring Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Job description

Maintenance Technician:

Purpose/DescriptionPerform work involving the skills of two or more maintenance or craft occupations to keep machines, mechanical equipment, or the structure of an establishment in repair. Duties may

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involve pipe fitting; boiler making; insulating; welding; machining; carpentry; repairing electrical or mechanical equipment; installing, aligning, and balancing new equipment; and repairing buildings, floors, or stairs.

Education and Experience High school diploma or equivalentLong-term on-the-job training

Knowledge and skillsMechanicalKnowledge of machines and tools, including their designs, uses, repair, and maintenance.Building and ConstructionKnowledge of materials, methods, and the tools involved in the construction or repair of houses, buildings, or other structures such as highways and roads.Customer and Personal ServiceKnowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Public Safety and SecurityKnowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.English LanguageKnowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.Learning Strategies Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.Mathematics Using mathematics to solve problems.Monitoring Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Job description

Shippers

Purpose/DescriptionVerify and maintain records on incoming and outgoing shipments. Prepare items for shipment. Duties include assembling, addressing, stamping, and shipping merchandise or material; receiving, unpacking, verifying and recording incoming merchandise or material; and arranging for the transportation of products.

Education and Experience High school diploma or equivalent

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Short-term on-the-job training

Knowledge and skills ClericalKnowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.Production and ProcessingKnowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.English LanguageKnowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.Writing Communicating effectively in writing as appropriate for the needs of the audience.Coordination Adjusting actions in relation to others' actions.Instructing Teaching others how to do something.Negotiation Bringing others together and trying to reconcile differences.Persuasion Persuading others to change their minds or behavior.Service Orientation Actively looking for ways to help people.Social Perceptiveness Being aware of others' reactions and understanding why they react as they do.Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Job description

Forklift operator

Primary duties include safely performing a wide range of tasks supporting the manufacturing areas, production, conducting quality checks, material set-up, and maintaining a clean and organized work space. The ideal candidate will have a strong commitment to working safe, demonstrated ability to work in a fast paced environment, a strong desire to learn manufacturing processes and operating complex machinery and have a desire to advance within the company.

Education and Experience High school or equivalent

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Knowledge and skillsAbility to operate various manufacturing equipment and follow specific directionsAbility to operate a forkliftAbility to read a tape measure and have basic math skillsAbility to work safely and comply with all safety regulationsAbility to lift, push or pull 50lbs, navigates stairs, stand, walk, bend, and kneel throughout the dayMaintain a clean work environmentMust be willing to work overtime including occasional Saturdays.

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Internal Alignment

Alternation ranking system is fast, simple and easy to understand and explain to employees. This evaluation method orders job descriptions alternately at each extreme. Agreement is reached among evaluators on which jobs are most and least valuable.

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Department Manager

Floor Supervisor

Customer Service Representative

Maintenance technician

ShippersForklift

Operator

External Competitiveness

Job Title Minimum Mid-Point MaximumDepartment ManagerO.net ( General operation manager) $ 54.200 $ 88.600 $ 174.400Salary.com (operation Manager) $ 69.315 $ 79.991 $ 93.517Floor SupervisorO.net (First-Line Supervisors of Retail Sales Workers)

$ 25.300 $ 34.400 $ 60.500

Salary.com (Production supervisor) $ 57.004 $ 64.738 $ 73.477Customer Services RepresentativesO.net $ 22.800 $ 29.500 $ 46.100Salary.com (Customer Representatives I) $ 27.240 $ 30.662 $ 34.376Maintenance TechniciansO.net $ 24.300 $ 37.200 $ 58.800Salary.com (General Maintenance Worker I)

$ 27.966 $ 33.032 $ 37.849

Shippers O.net (shipping, receiving and traffic clerk) $ 20.800 $ 29.900 $ 42.800Salary.com (shipping Clerk) $ 25.770 $ 29.051 $ 36,032Forklift OperatorsO.net ( Industrial truck and tractor operators)

$ 25.700 $ 37.000 $ 51.000

Salary.com Forklift operator) $ 28.420 $ 31.761 $ 35.584*North Dakota

Company Pay Structure

Job Title Average Pay

Department Manager $84.300Floor Supervisor $49.600Customer Service Representative $30.100Maintenance Technicians $35.200Shippers $29.500Forklift Operators $34.400

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Employee contribution

1. A bonus of 5% of an employee’s base wage will be given annually if productivity does not decrease, and if target performance is meet. This plan will be communicated in the annually department meeting.

2. To ensure understand among all employees I would create a detailed list of what is expected to increase productivity and to decrease losses. This will include, for example, customer service guidelines to follow to increase customer satisfaction when complaints happen. At the department meeting team work will be emphasized to ensure that they employees understand that by working as a team productivity will increase.

3. The rewards will be calculated by taking 5% of each individual employee’s annual salary. If productivity decreases (not due to economic conditions) then no bonus will be given. This should be easy. The information that is needed would be each department’s accident reports, customer complaint logs, financial records, and economic reports. The bonus will be provided annually.

4. Validity will ensured by checking the historical documents for patterns, both economically and company based.

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Compensation Management

Current year 2015 Annual bonus Next year (2016)5% of Base salary

Department ManagerPatricia $84,300.00 $4,215.00 $88,515.00 Floor SupervisorJared $49,600.00 $2,480.00 $52,080.00 Customer service Rep.Donald $30,100.00 $1,505.00 $31,605.00 Patrick $30,100.00 $1,505.00 $31,605.00 John $30,100.00 $1,505.00 $31,605.00 Maintenance TechniciansKevin $35,200.00 $1,760.00 $36,960.00 Eduardo $35,200.00 $1,760.00 $36,960.00 Annett $35,200.00 $1,760.00 $36,960.00 ShippersJohan $29,500.00 $1,475.00 $30,975.00 Paula $29,500.00 $1,475.00 $30,975.00 Daniel $29,500.00 $1,475.00 $30,975.00 Rozana $29,500.00 $1,475.00 $30,975.00 Ana $29,500.00 $1,475.00 $30,975.00 Taylor $29,500.00 $1,475.00 $30,975.00 Bill $29,500.00 $1,475.00 $30,975.00 Carrie $29,500.00 $1,475.00 $30,975.00 Sonya $29,500.00 $1,475.00 $30,975.00 Laura $29,500.00 $1,475.00 $30,975.00 Forklift OperatorJosh $34,400.00 $1,720.00 $36,120.00 Derek $34,400.00 $1,720.00 $36,120.00

Total Increases Wages Cost $34,680.00 Total Cost

2015 $693,600.00 2016 $728,280.00

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Works Cited

"Job Description Writer." Job Description Writer Step-by-Step Tool - CareerOneStop. N.p., n.d.

Web. 12 May 2015. <http://www.careeronestop.org/businesscenter/jdw/gettingstarted.aspx>.

“Browse Salaries by Job Category”. N.p., n.d. Web. 11 May 2015.

<http://swz.salary.com/SalaryWizard/LayoutScripts/Swzl_SelectCategory.aspx?

frompage=entryform>.

"Build Your Future with O*NET OnLine." O*NET OnLine. N-.p., n.d. Web. 11 May 2015.

<http://www.onetonline.org>.

"Job-Based Structures and Job Evaluation." HR 2212 Wage & Salary Admin. By Milkovich,

Newman and Gerhart. 11th ed. McGraw-Hill Education, 2013. 141. Print. Compensation.

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