WCAG 2 & Painting by NumbersThe real reason you'll never find a Paint By Numbers in the National Art Gallery

Lisa Herrodscenarioseven.com.au

scenarioseven.com.auusability@scenarioseven.com.au

@scenariogirl

Accessibility is not a feature; it’s about process, procedures and techniques.

~ Matt May, OZeWAI 2011

“Intent – what am I trying to achieve?”

~ Raven Calais, AGIMO, OZeWAI 2011

Who conducts accessibility audits at least once per month?

Who conducts user research at least monthly? With PWD With non-disabled users

IntegratingCompliance & User Research

Using WCAG 2 to inform user research strategy

IterativelyCollaboratively

What’s so different then…?

The typical process with compliance audits

Similar to conducting an ‘Expert review’ prior to UT

What’s so different then…? Witch Hunt: WCAG is used for compliance

and project direction

Step by step through process1. Identify the primary user group for the

site i.e. vision2. Identify project team’s areas of

concern (design/ dev)3. Conduct compliance review, mindful of

above Report findings & commence remediation

Step by step through process

Using the findings of 1 and 2, develop user research plan (user group / focus)

Identify features and functionality to focus on in user testing

Develop tasks Conduct testing with diverse audience

Including non-disabled tends to reinforce usability findings

Case Studies

Myregion.gov.auMaps, menu, search

Myregion.gov.au

WorkCover NSW Premium Calculator

NSW Electoral Commission iVote

Won an award

"The Candidates Party name should be displayed

on the summary page".

Strengths & Weaknesses

Weaknesses You need a reasonably skilled

person/team to do compliance

Chance that WCAG will become focus and UT dropped

Strengths Provides focus and direction for task

development Where compliance with WCAG is

important you get a head start It’s an iterative approach Especially good where you have not

been involved in the design & dev

scenarioseven.com.auusability@scenarioseven.com.au

@scenariogirl