7
We Deliver Innovation, Technology, Experience

We Deliver Innovation, Technology, Experience - … Brochure.pdf · of the world’s most successful airlines as well as rail carriers, ... IndiGo “With Navitaire, ... Pricing Optimization

Embed Size (px)

Citation preview

We Deliver Innovation, Technology, Experience

INNOVATION TECNOLOGY EXPERIENCE INNOVATION TECNOLOGY EXPERIENCE INNOVATION TEC

Navitaire: Our Numbers Add Up to Success We Deliver Innovation, Technology, Experience

There’s good reason – in fact a multitude of reasons – why Navitaire is recognized as one of the industry’s trusted, nimble and highly efficient travel technology solution providers.

50+More than50 clientsworldwide

35+Clients in more than 35 countries

5.4BOver 5.4 billion reservations processed since launch

335M+More than 335 million online reservations booked annually

654M+More than 654 million passengers boarded annually

600+Over 600 employees in five global offices

Navitaire delivers innovative technology solutions, backed by deep industry experience, to power your company’s growth and meet the dynamic, fast-evolving challenges of the travel industry.

Serving more than 50 customers worldwide, including many of the world’s most successful airlines as well as rail carriers, Navitaire provides the experience and capabilities to help you break down technology barriers, improve flexibility and operational efficiency, empower and expand new revenue sources, and enhance customer relationships.

Navitaire provides advanced and highly integrated technologies that span the entire travel business cycle, from passenger bookings to ancillary revenue sales to business intelligence and revenue accounting.

Navitaire, the global leader providing technology and business solutions to the airline and travel industry since 1993, is an Amadeus company.

Our Customers Speak

“ A proven ancillary revenue powerhouse.”

— Head of IT, Wizz Air

“ …the best system in the market to help us achieve our revenue generation strategies and drive continued profitable growth.”

— CCO, Volaris

“ New Skies performance has been great!”

— CCO, IndiGo

“ With Navitaire, we can provide our passengers with relevant offers and services through every facet of their travel experience, no matter what channel or device they use.”

— Commercial Director, transavia.com

“ Enables Scoot to become an online retailer as opposed to ‘just’ an airline.”

— Head of Commercial, Scoot

“ Navitaire’s real-time data supports nearly every commercial department to let us manage our business and better serve customers.”

— CIO, Large Hybrid Carrier

For newly starting airlines, low-cost, ultra-low-cost and hybrid carriers, Navitaire delivers the technology and tools that will power your business today – and provide you the flexibility and agility to unlock future market opportunities.

Multiple Services – One Integrated Solution

For your airline or rail company – and your travel customer – Navitaire delivers integrated and advanced technologies that empower each step of the travel cycle, from initial passenger bookings to optimized ancillary revenue sales, from supporting and strengthening business partner relationships to business intelligence and revenue accounting.

Plan/Define

Distribute

Sell

Day of Travel

Post Travel

New Skies

New Skies

New Skies

New Skies

New Skies

Travel Commerce

Travel Commerce

Travel Commerce

Navitaire GoNow

Loyalty

SkyPrice

Loyalty

APO

APO

Travel Commerce

SkyLedger

Data Store

Data Store

dotREZ

dotREZ

Loyalty

Loyalty

PRA System® Data Store

New Skies®

Navitaire’s New Skies Reservation System provides the advanced technology and systems flexibility to optimize and integrate all distribution channels, expand ancillary revenues, and enhance the passenger experience and customer loyalty.

■■ Merchandise across all channels using the industry’s leading direct sales engine together with GDS, interline, codeshare services and third-party partnerships

■■ Treat customers with precision and engage with customers on any device, any time, using Navitaire’s advanced multi-commerce platform

■■ Easily access rich, detailed, up-to-the-minute data to drive business decisions and enhance efficiency throughout the business cycle

■■ Leverage seamless integrated technology to create new opportunities, expand market share and boost revenue

OPTIMIZEReservations

Travel CommerceNavitaire’s Travel Commerce ancillary revenue platform helps you maximize ancillary revenues by selling additional products, services and packages directly within the booking path, through any channel.

■■ Promote personalized and customized cross-sell and up-sell of ancillaries

■■ Leverage Navitaire Ancillary Pricing Optimization (APO) tools to optimize ancillary revenue

■■ Empower fast and easy customer self-service changes via Super PNR

■■ Link with partners and suppliers using SOA technology to offer interactive ancillary sales and packaging

■■ Allow third-party suppliers to efficiently manage hosted content

MAXIMIZEAncillary Revenue

SkyPrice®

SkyPrice, Navitaire’s integrated revenue management and price optimization system, enhances yields and revenues with powerful tools to help improve the bottom line.

■■ Combine dynamic price-dependent forecasting and price optimization models with traditional revenue management methods

■■ Allow analysts time to focus on critical flights and strategic analysis using rules-based automated actions

■■ Track inventory through tight integration with the inventory system for immediate impact in fast-changing environments

■■ Take advantage of powerful business analytics and reporting for analysts and management

ENHANCERevenue Management

Revenue AccountingNavitaire’s SkyLedger® Revenue Accounting Services integrate with Navitaire’s reservation system to provide data-rich solutions that let you know revenues, with confidence, anytime.

■■ Access timely revenue data via near real-time revenue data feeds of all reservation activity translated into accounting events

■■ Enable quick reconciliation, research and analysis using a full suite of intuitive tools, web-based interfaces, dashboard and reporting

■■ Instant access to data with complete audit trail and data drill-down capabilities

■■ Effortlessly bridge ticketless and ticketed models with integrated industry settlement functionality

ACCESSRevenue Accounting

Optimized Ancillary Revenue

Revenue Performance: Navitaire clients generate billions in ancillary revenue annually

Converting Shoppers to Customers: Customer ancillary uptake averages 15 percent across Navitaire’s client base and is as high as 35 percent for select products

Consistent Growth: Navitaire clients have realized a year-over-year 18 percent increase in ancillary sales transactions

Real-Time, Easy Access to Critical Business Data

Driving Results via On-Demand Data: Clients rely on Navitaire’s centralized, integrated, near real-time data in the online data store (ODS), data workbench and dashboards to empower faster and highly-informed decision making

Big Data; Strong Insights: Eighty-five percent of our customers have a custom information strategy driven by Navitaire’s online data store (ODS)

Innovative E-Commerce, Advanced Retailing

Performance that Counts: Seven of the top 10 airlines measured by Ancillary Revenue as a Percentage of Total Revenue* use Navitaire’s ancillary platform

Maximized Direct Web Sales: Navitaire clients generate 60+ percent of sales via the web, several achieve 90+ percent sales online

Marketing to One: Navitaire technology uses 20+ scoring criteria to optimize seat sales based on client value

Level 3 NDC Certified: Navitaire has received the highest possible IATA NDC certification

*Source: Ancillary Revenue Report Series for 2017: 2016 Top 10 Ancillary Revenue Rankings by IdeaWorksCompany (18 July 2017)

Navitaire delivers flexible tools and integrated solutions that will help your company achieve efficient, cost-effective operations today – to empower your future growth, revenue expansion and profitability.

Navitaire’s integrated technology provides a comprehensive and nimble solution as carriers grow and evolve. In a competitive environment where effective and efficient handling of passengers’ reservations is just the starting point of the business cycle, Navitaire delivers multiple high-value benefits.

Tools for Success From the Industry Leader

Navitaire’s trusted solutions and global experience can help your company speed ahead of the competition. The advanced innovation capabilities of Navitaire’s open systems translate into more flexibility and customer-oriented technology to drive better results, enabling you to arrive at your desired destination.

For over 20 years, Navitaire has been integral to the success of travel-industry leaders worldwide:

■■ Hybrid Carriers

■■ Low-Cost Carriers

■■ Start-Ups

■■ Rail Companies

Reaching More Destinations

DEPARTURESDESTINATION

Cost-Effective Operations, Efficient Reservations

Integrated Technology, Flexible Solutions

Personalized Customer Experience & Tailored Offers

Enabling Scalable Growth

Multi-Channel Distribution Tools

Advanced Mobile, Web, App Flexibility & Functionality

Experienced Global Solution Provider Provider Backed by Amadeus

STATUS

ON TIME

ON TIME

ON TIME

ON TIME

ON TIME

ON TIME

ON TIME

ON TIME

In the highly dynamic travel industry, you need to be innovative and nimble in response to evolving market demands. That requires flexibility in your business model – and in the systems that empower it. Navitaire understands both your challenges and your goals – and delivers the flexible, highly integrated technology solutions to help you achieve success.

To learn more about how Navitaire can help support your company’s growth plans, please visit our website at www.navitaire.com.

Learn More+1.612.317.7000 [email protected]

The Navitaire Difference

333 South Seventh Street, Suite 1700Minneapolis, MN 55402-2443 USA+1.612.317.7000 phone 877.216.6787 USA toll-freewww.navitaire.com [email protected] Copyright ©2018 Navitaire LLC, an Amadeus company. All rights reserved.