Website Usability Design vs. Design as Research

Lacey WalkerA. Baki Kocaballi

Website Usability Design (WUD)

Overview Aims of Field

Usability Satisfy end user and client requirements

Actors Designer Client End User

Process

WUD Process

Create Scenarios

Create Measurable Goals

Launch Prototype

Refine WebsiteAnalyze Results

Research Users

Inventory/Create Content

Perform Usability Testing

Create Usability

Test

Plan

Analyze

Design

Test and Refine

Develop a plan

Evaluate Your Current site

List Site Requirements

Evaluate Website

Task Analysis

Develop Prototype Website

Conduct Heuristic Evaluation

Conduct Test

Design as Research (DaR) Description Aims

Investigate Discover Understand

Actors Participants Researcher Collaborators Reviewers

Process

DaR Process

In Comparison

Role of the Designer WUD▪ Constricted▪ De-emphasized

DaR▪ Reflective practitioner▪ Flexible

In Comparison

Outcomes of Design WUD▪ Concrete (website)▪ Satisfaction of client and end user

DaR▪ Knowledge▪ Insights

In Comparison

Process WUD▪ Logical succession steps▪ Concrete

DaR▪ Unique▪ Flexible

Accounts for What “is” Design (Fallman, 2003)

Daniel Fallman, (2003) Design-oriented human-computer interaction, Proceedings of the SIGCHI conference on Human factors in computing systems, USADaniel Fallman, (2003) Design-oriented human-computer interaction, Proceedings of the SIGCHI conference on Human factors in computing systems, USA

*Fallman, Daniel. (2003) Design-oriented human-computer interaction, Proceedings of the SIGCHI conference on Human factors in computing systems, USA.

WUD vs. DaR

*Fallman, Daniel. (2003) Design-oriented human-computer interaction, Proceedings of the SIGCHI conference on Human factors in computing systems, USA.

Questions?