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Welcome to Poole!” Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

“Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

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Page 1: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

““Welcome to Poole!”Welcome to Poole!”

BruceGrant-Braham

ChairPoole TourismManagement

Board

Page 2: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board
Page 3: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

““A quality vision for the A quality vision for the future”future”

Context of Tourism

Poole’s New Way

Core activities

Events Strategy

The Future?

Page 4: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

Port of Poole

Page 5: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

Ferry Traffic

Page 6: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

Regeneration

Page 7: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

Second Bridge

Page 8: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

Context of Tourism

Page 9: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

Poole’s Economy

Diverse mix no one dominant sector

26% - Distribution, hotels & restaurants

23% - Public administration, education & health

20% - Manufacturing18% - Banking, finance & Insurance

(Source: Sector Employment Profile)

Page 10: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

What’s special about Tourism?

POOLE: STAYING AND DAY TRIP VISITORS 500,000 staying visitors 4m day visitors

TOURISM INCOME £200m visitor spend

EMPLOYMENT 5,000 jobs

Page 11: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

Key Factors that UK visitors associate with Poole

32.4% Harbour/ Quay/ Sailing 23.4% Beach 11.2% Visitor Attractions 4% Ferries 4% Dorset/ Hardy Country 3.2% Royal Marines and RNLI

Page 12: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

Purpose of visit to Poole?

UK Visitors:67% Holiday26% Visiting

Friends & Relatives2% Business

Overseas Visitors:

40% Visiting Friends & Relatives

37% Holiday6% Business

Page 13: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

Purpose of visit to Poole?

UK Visitors:67% Holiday26% Visiting

Friends & Relatives2% Business

Overseas Visitors:

40% Visiting Friends & Relatives

37% Holiday6% Business

Host Community

Page 14: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

Poole’s New Way

Page 15: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

Where does the Board fit in?

Poole Council

No statutory requirement to promote tourism

Page 16: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

Poole Tourism Management Board

200 Tourism Businesses:Poole Tourism Partnership Forum

Poole Council

Page 17: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

Poole Tourism Management Board

200 Tourism Businesses:Poole Tourism Partnership Forum

Management Board

Poole Council

Page 18: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

Poole Tourism Management Board

200 Tourism Businesses:Poole Tourism Partnership Forum

Management Board

Poole Council

£Match Funding

Page 19: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

Three income streams to match fund?

Page 20: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

Board Membership

Hotels Guest Houses Self Catering Attractions / Transport Attractions / Out of Poole Restaurants Corporate Sponsors Poole Town Centre Water Sports Youth Tourism / Language Schools Poole Partnership

Councillor Councillor Councillor Councillor Councillor

Chair

Page 21: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

Board Membership

Hotels Guest Houses Self Catering Attractions / Transport Attractions / Out of Poole Restaurants Corporate Sponsors Poole Town Centre Water Sports Youth Tourism / Language Schools Poole Partnership

Councillor Councillor Councillor Councillor Councillor

Chair

Page 22: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

Important Industry / Council Partnership

An Independent Chair

Structure

Page 23: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

Core activities

Page 24: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

In the centre of town

Welcome Centre

Page 25: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

The complete Guide

Page 26: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

World Wide Web

Page 27: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

Strategy

Page 28: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

Tourism Strategy

Page 29: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

PartnershipCouncil – Industry – Tourism Board

Page 30: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

Tourism approach

Place to Stay

Place to Eat Things to Do

Page 31: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

Tourism approach

QUALITY

Hotel / Accommodation Strategy

Restaurant Guide Events Programme

Page 32: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

Quality

Page 33: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

Poole’s quality environment

Page 34: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

A Poole quality brand

Page 35: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

A Poole quality brand

Page 36: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

A Poole quality brand

Page 37: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

St Tropez!!!!

“All of a sudden Poole is being tagged the new cool. The St Tropez of the South Coast, the Palm Springs of Dorset, the Florida Keys of British beach resorts”

The Guardian

Page 38: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

Waterfront

Page 39: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

Meanwhile, in Poole…..

Poole Pottery

Page 40: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

Meanwhile, in Poole…..

Poole Pottery

Page 41: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

Good News

PHC Boat Haven

Page 42: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

Quality VisionQuality Vision

Page 43: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

Quality VisionQuality Vision

Page 44: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

Waterborne tourism

Thinking small (at the moment)

Page 45: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

Waterborne tourism

250 visitor berths - Thinking Big - now!

Page 46: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

Somewhere to stay

Page 47: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

Maintaining hotel stock!

Harbour Heights Hotel

Page 48: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

Fastest Growing Resort!

Les Bouviers, Travel Inn, Premier Lodge,

Canford Magna, Asda Site

Page 49: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

Somewhere to eat

Page 50: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

“Taste” - September

Page 51: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

“Taste” - September

Page 52: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

Eat Out Guide

Page 53: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

Something to do

Page 54: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

Events Programme

Similarities?

Page 55: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

Poole’s longest summer!

Media Sponsor

Page 56: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

Poole’s longest summer!

Media Sponsor

Page 57: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

Events

Tuesday

Page 58: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

Events

Wednesday

Page 59: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

Poole Pirates

Page 60: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

Events

Thursday

Page 61: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

Events

Friday

Page 62: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

Non-tourism Sponsors

Clothing manufacturer

Car dealerships

Chartered Surveyors

Solicitors

Page 63: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

PR Campaign

Annual Tourism Awards

Page 64: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

Extras

PooleAfloat

Page 65: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

Extras

AnimalWindfest

Page 66: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

Extras

Nov 5th

Dorset Police Rally Team

Page 67: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

Extras

ChristmasBreeze

Page 68: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

Thank you to sponsors

Networking

Page 69: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

The future?

Page 70: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

The vision...

10 Dreams !!!!!

Page 71: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

Stop Press!!!!!

DMO New hotels London Olympics 2012 Yachting events Maritime Heritage

Centre Watch this space………..

Page 72: “Welcome to Poole!” Bruce Grant-Braham Chair Poole Tourism Management Board

““It was hard to believe such a It was hard to believe such a paradise existed in England”paradise existed in England”

Frank Barrett, Travel Editor, Mail On SundayFrank Barrett, Travel Editor, Mail On Sunday