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Page 1: Wellness Coaching Skills to Enhance Your Client Follow-up ...registration.sagepath.net/.../wellness-coaching/... · Wellness Coaching Skills to Enhance Your ... • Establishes rapport

6/5/2013

1

Greg Hottinger, MPH, RD

Co-author of Coach Yourself Thin

Co-owner, NOVO Wellness

Guest Speaker

Presented by the Weight Management Practice Group of the Academy of Nutrition and Dietetics through an educational grant from The Coca-Cola

Company Beverage Institute for Health & Wellness.

A Continuing Professional Education Program for Nursing and Dietetic Professionals

Michael Scholtz, MA

Exercise Physiologist

Co-author of Coach Yourself Thin

Co-owner, NOVO Wellness

Wellness Coaching Skills to Enhance Your Client Follow-up

Guest SpeakerModerator

Julie Schwartz MS, RD

Owner, Nutri-Well Coaching

Chair, Weight Management DPG

Wellness Coaching Skills to Enhance Your Client Follow-up Skills

Greg Hottinger, MPH, RDMichael Scholtz, MA

• Be Present

• Be Positive

• Review

• Reset

Webinar Overview

Page 2: Wellness Coaching Skills to Enhance Your Client Follow-up ...registration.sagepath.net/.../wellness-coaching/... · Wellness Coaching Skills to Enhance Your ... • Establishes rapport

6/5/2013

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Practice mindfulness

• Take off your expert hat, but have it at the ready.

• Put on your coaching hat.• Take “I” out of your vocabulary.• Open questions: How, what, who,

when versus do you, are you, or can you.

• Listen, listen and listen some more.• Reflect 2x as often as you ask

questions.

Be Present

Set the Stage for Positivity

• Find a place that is conducive to conversation and connection.

• Put away distractions.

• Tools for being present.� A minute of quiet meditation.� Several deep breaths.� A glass of water.

Have client info in front of you and look for a positive place to begin.

Be Present

Tune-in to how client is in the moment.

• On a scale of 1 – 10, what is your energy level right now?

• If you were a ____ (color, animal, season of the year, song, car, weather system), what would you be right now?

Be Positive

Wellcoaches HWCT Program, used with permission

Page 3: Wellness Coaching Skills to Enhance Your Client Follow-up ...registration.sagepath.net/.../wellness-coaching/... · Wellness Coaching Skills to Enhance Your ... • Establishes rapport

6/5/2013

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Why tune-in to how client is in the moment?

• Establishes rapport and trust and connects both the client and you to the energy she is bringing to the session.

• Allows you to meet her energy with appropriate energy of your own. Sets the tone for the conversation.

Be Positive

Open with a positive question.

• There are no neutral questions.

How was your week?

What was the best part of your week?

Be Positive

Wellcoaches HWCT Program, used with permission

Why Positivity?

• Opens us up to possibilities.• Sparks an urge to play and be creative.• Increases our desire to explore and learn.• Helps us appreciate and savor what we have.• Tunes us into our strengths.• Helps us build new skills, new connections, new

knowledge.• Improves resilience in the face of challenges.

Be Positive

B. Fredrickson, Positivity, Three Rivers Press, 2009

Page 4: Wellness Coaching Skills to Enhance Your Client Follow-up ...registration.sagepath.net/.../wellness-coaching/... · Wellness Coaching Skills to Enhance Your ... • Establishes rapport

6/5/2013

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Flow of the Goal Review

• The client chooses where to begin.

• Begin with positive frame.

What was the best experience with the goal?

What are you most proud of regarding this goal?

Review

Coaching Psychology Manual, Moore and Tschannen-Moran, 2010

Flow of the Goal Review

• If challenges arise, remain judgment free in both tone and content of inquiries and remain focused on what is working well.

“What strengths did you call upon?”

• Ask what the client learned.

• Allow client to assess level of success.

Review

Coaching Psychology Manual, Moore and Tschannen-Moran, 2010

Goals are…

• SMART

• Written in the client’s voice -- “I will…”

• The client’s ideas

Reset

Page 5: Wellness Coaching Skills to Enhance Your Client Follow-up ...registration.sagepath.net/.../wellness-coaching/... · Wellness Coaching Skills to Enhance Your ... • Establishes rapport

6/5/2013

5

Greg Hottinger, MPH, RD

Co-author of Coach Yourself Thin

Co-owner, NOVO Wellness

Guest Speaker

Presented by the Weight Management Practice Group of the Academy of Nutrition and Dietetics through an educational grant from The Coca-Cola

Company Beverage Institute For Health & Wellness.

A Continuing Professional Education Program for Nursing and Dietetic Professionals

Michael Scholtz, MA

Exercise Physiologist

Co-author of Coach Yourself Thin

Co-owner, NOVO Wellness

Wellness Coaching Skills to Enhance Your Client Follow-up

Guest SpeakerModerator

Julie Schwartz MS, RD

Owner, Nutri-Well Coaching

Chair, Weight Management DPG

Q&A Session