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What Every Business Owner Needs to Know About…®
People Power
An exclusive senior level management briefing providing little known strategies designed to attract and retain the most productive and
motivated employees.
Organization Chart
Organization Don’t Work!Charts
Why
“? ? ? ? ?”
Organization Chart
Chart of Reporting Relationships vs.
Functional Organization Chart
“Who is in Charge of Profit?”
Purpose of Organization Chart
… to identify and assign all necessary functions and sub-functions required to meet operating & growth objectives.
…to eliminate duplicated authority and unassigned responsibility; create accountability
Job DescriptionsSeven Elements of a complete job description
7. Standards and Measur-ment of Performance
5. Responsibility(defined)
3. Reporting RelationshipUp/Down/Sideways
1. Job Title
6. Principle Duties (defined) Catch 22
2. Basic Function (defined)
4. Authority (defined)
Job Description
Recruiting
Interviewing
Training
How are they used?
Performance Review
KNOWLEDGE OF THE POSITION TO BE FILLED & ABILITY TO COMMUNICATE IT.
WHERE ARE THE CANDIDATES? “? ? ? ? ?”
Recruiting
Recruiting
PrintMediaPrintMedia InternetInternet
FormerEmployees
FormerEmployees
DirectMail
DirectMail
Your OwnWebsite
Your OwnWebsite
EmployeeReferral
EmployeeReferral
I _____ Y_____ C_____ B_____
Recruiting Fundamentals of an employee
referral recruiting program What do you want your employees to
do? What materials are to be used? Are there awards? (not too little or too
much - Rule of Thumb) What is the payout? ½ & ½ or 1/3, 1/3,
1/3
Selection Process
Initial Screening Resume review (ranking 1-5) Initial telephone screening
Selection Process
Interviewing The scenario of a poor interview Plan for the interview Set the agenda (up-front contract) Use of a Patterned Interview Guide Listen 75% Talk 25% The interview close
Selection Process
Value of testing (5:1)
Skills Testing
Profile TestingFit into company culture?
Potential for further growth?
Selection Process
Internal or outsourcedInternal or outsourced
Reason for leavingprevious job
Reason for leavingprevious job
All time frames covered
All time frames covered
Reference Check
Selection Process
Final Interview & Job Offer
Details & SpecificsDetails & Specifics
Verbal CloseVerbal Close
Employee Policy ManualEmployee Policy Manual
Follow-up in WritingFollow-up in Writing
Compensation & Performance Reviews
Compensation PolicyCompensation Policy
The Compensation Matrix-Linking performance to PayThe Compensation Matrix-Linking performance to Pay
Use Pay Grade and RangesUse Pay Grade and Ranges
Communications & Employee Retention
Use of Employee Perception Surveys Use of Mentor Program Understanding Employee Wants and
Needs The four most important (non-
compensatory) motivators Failure to use them ROBS employers
of maximum performance
Conclusion
Why was this briefing put together? Who do you talk to about sensitive
issues? You don’t know what you don’t know Linkage to today: Effective use of an
Advisory Board.
Conclusion
What advisory boards are, and what they are not
One solution is The Alternative Board®
Q&A Completion of Briefing Feedback
Survey
People Power - Where Do You Go From Here?
Advice from those at the top, not consultants
Hold your feet to the fire The Alternative Board®
People Power – TAB Membership Helps Make It Happen
The Alternative Board®
TAB Members meet monthly Small boards of business owners in
non-competing fields Peer advice Private Coaching Sessions
People Power – TAB Membership Helps Make It Happen
Human ResourcesHuman
ResourcesBusiness
MarketingBusiness
Marketing
FinanceFinanceSalesSales
Time Management/BalancingPersonal and Business IssuesTime Management/BalancingPersonal and Business Issues
People Power – TAB Membership Helps Make It Happen
TAB Business Vantage®TAB Business Vantage®
Process Starts ImmediatelyProcess Starts Immediately
People Power – TAB Membership Helps Make It Happen
Advantages of Using a TAB-Certified Facilitator
Finally someone to talk with Extensive small/midsize business
experience Ongoing support – We stay with you
People Power – TAB Membership Helps Make It Happen
Your TAB Board Members validates your Human Resource Development
Your TAB Board Members are a Sounding Board for your ideas and aspirations
The TAB Hotline You don’t know what you don’t know
“UNLESS YOU HAVE BEEN THERE,
YOU CANNOT UNDERSTANDWHAT LIFE AT THE TOP
IS ALL ABOUT.”
People Power
The Alternative Board®
