Who are we?

The Basque Country

Who are we?

400.000 population

Who are we?

Who are we?

• A story about how Patients and Practitioners improve their quality of life using an Electronic

Unified Clinical Record called Osabide Global.

• 2 keys:– Osabide Global as an Electronic Unified Clinical

Record that works. – Cooperation between Primary and Specialized

Care System.

• A story about how Patients and Practitioners improve their quality of life using an Electronic

Unified Clinical Record called Osabide Global.

• 2 keys:– Osabide Global as an Electronic Unified Clinical

Record that works. Really???– Cooperation between Primary and Specialized

Care System.

Hospital Universitario Araba – Txagorritxu (2010).

List of patients

Evolutionary commentEvolutionary comment

Codified Diagnosis.Codified Diagnosis.

Previous diagnoses

catheter

Pump

• A story about how Patients and Practitioners improve their quality of life using an Electronic

Unified Clinical Record called Osabide Global.

• 2 keys:– Osabide Global as an Electronic Unified

Clinical Record that works and allows us to share information immediately.

– Cooperation between Primary and Specialized Care System.

• A story about how Patients and Practitioners improve their quality of life using an Electronic

Unified Clinical Record called Osabide Global.

• 2 keys:– Osabide Global as an Electronic Unified Clinical

Record that works.

– Cooperation between Primary and Specialized Care System.

Non-face to face consultations.

More than 1.000 consultations in HUA´s Pain Unit in 2011, by the employment of telephone, web cams and systems for video-conference

there is a type of patient in whom the use of non-

face to face attention is more practical.

32

¿ ?

¿ ?

¿ ?

CEP Lakuabizkarra Egoitz Gorbeialde

Parálisis Cerebral

Agurain (Cambios deSonda cada 2 horas)

Niños diabéticos

Epilépticos

Paediatric patients with special attemptions

CEP AmurrioMarcapasos (6 horas de autonomía)

Niña de Zabalgana sin riñones

Niña de Aramaiona muy malita

Problemas en los comedores escolares: celiacos, intolerancias

Etc.

Etc.

19

116

160

200

154

48

33

32

80

40

7

19

11

75 + 14

Ajuria (Vitoria)

Arana (Vitoria)

Ariznavarra (Vitoria)

Txagorrtixu (Vitoria)

Samaniego (Álava)

Oyón (Álava)

Salvatierra (Álava)

San Roque (Llodio - Álava)Amurrio (Álava)

Etxebidea + Abegia (Vitoria)

Basoa (Vitoria)

Goizalde (Vitoria)

Pedro Asúa (Vitoria)

Zubialde (Vitoria)

Elderly patients

892 pacientes

Current and recent treatment

Previous reports

Every doctor share this information immediately

Now the evolution contains the information

And there are no more consultations to answer today.Zero is the number now.

PAIN CLINIC

0102030405060708090

100

Satisfied Non

% Satisfaction (patients)% Satisfaction (patients)

9696

%%

44

0102030405060708090

100

Satisfied Non

And what about professional satisfaction….And what about professional satisfaction….

100100

%%

00

Efforts and courage are not enough without purpose and direction.

John F.Kennnedy

Green capital 2012.