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Muhammad Usman Bashir
Why SkillSoft?
LearningFor The Sustainable Enterprise
Learning for the Sustainable Enterprise™
What is the role of learning in the sustainable enterprise?
Increased Agility
Maximize the value of
people
Do more with less
Prepare for the
unexpected
What is sustainability?Sustainability is a solid business principle that means to sustain positive results over a longer period, for more stakeholders, while reducing costs and negative impacts.
ImprovedOrganizationalPerformance
Productivity, profitability
Expand the scope of
training to more
employees, on more subjects, in more forms
Provide the widest range of learning resources,
available on demand
Provide the most efficient and effective
path to learning
Maximize The Value Of People
Maximize The Value Of People
Learning For The Sustainable Enterprise
Learning for all
Creativity
Innovation
Engagement
Productivity
Performance
Retention
Learning for the Sustainable Enterprise
Prepare For The UnexpectedPrepare For The Unexpected
Readiness
On-Demand
Problem-SolvingInnovation
Critical Thinking Skills Instant Answers
Agility
Learning for the Sustainable Enterprise
Do More For LessDo More For Less
Reduce Costs
Expand Learning
More Learners Any Place
More Options
Any Time
Eco-Friendly
Learning Partner Requirements:
1. Experience and stability
2. Customer focus
3. Commitment to learning innovation
SkillSoft Experience and Stability
• Put SkillSoft’s 10+ years of experience in technology-enabled learning to work for your organization
• The largest company in the world with a sole focus on e-learning– Fiscal Year 2010 revenue target of $300-$312 million with earnings (EPS)
growth of 20-26%– Stable, hands-on management team– Financial health is verifiable through
filings made as a publicly-traded company
• Ownership of all major products– Increases ability to respond to customer
needs and ensure integration of content and delivery systems
– Mature, Level 4 SaaS Technology– 27,000+ content products
• 18 languages • 14 learning modalities
• 500+ customer-facing employees to help ensure customer success
• 15% of revenue invested in R&D in FY 2009
A History ofLearning Innovation
2001 Books24x7 acquisition (ITPro, BusinessPro, OfficeEssentials), SkillBriefs, SkillSims
2002 SmartForce merger, Blended Learning Toolkits, 508 Accessibility
2003 Multi-Modal Search & Learn, Learning Programs, ILT module, Credentialing, Certification View, Advanced Groups, ES&H compliance courses
2005 OLSA, Legal Compliance courses, Well-BeingEssentials
2006 KnowledgeCenters, Business Impact Series, Challenge Series, Books24x7 On-The-Go platform, AnalystPerspectives
2008 Live Learning, Learning Portlets, German &Spanish Books collections
First generation business courses, ID model, learning object design, assessment mode, Job Aids, RolePlays
1999
2000 SkillPort platform, Search & Learn, case study exercises, first localized courses, Customization Toolkit, AICC certification
2004 ExecSummaries, EngineeringPro, Express Guides, Dialogue Live, Dialogue Design
2007 Leadership Development Channel, Books24x7 Chapters-To-Go, KnowledgeCenter Editor, Narrated Animation courses, NETg acquisition
1998 SkillSoft founded
Custom Development• Learning solutions
tailored to your unique business needs
• Courses, simulations, games and a variety of delivery options: online, CBT, podcasts
• Flexible options for hosting, technology, maintenance and support
• Full development or customization of existing SkillSoft products
Learning Consultants• Your expert resource
before, during and after implementation
• Largest core services offering – included with every SkillSoft implementation
• Certified professionals• Comprehensive best
practices, tools and methodologies
• Services include:Program & curriculum design, technical planning, marketing strategy, reporting strategy, performance & measurement
Comprehensive Services
Solutions Services• For-fee services
designed to maximize business results
• An extension of your team, virtual or on-site
• Programs customized to meet your exact needs
• Services include:Blended learning services, program management, shared services
• A five-stage framework that maps the path to learning maturity for an organization and its programs
• Creates a blueprint focused on the alignment of learning to talent needs and obtaining the critical objectives for each stage
• Provides sound strategies that increase the overall performance of learners and teams and accelerate business results
The SkillSoft Learning Growth Model™ A model for establishing a vision
Stage 3
Strategic
AlignLearning
Stage 5
Optimize
Enterprise-wide Learning
Stage 4
Systematic
IntegrateLearning
Stage 1
Supplement
InitiateLearning
Stage 2
Target
ManageLearning Break
Through
Where would you like your organization to be in 1 to 3 years?
Heritage of Customer Focus
SkillSoft 2008 Customer Satisfaction Survey
Survey: TNS Prognostics
Intend to Repurchase
Willing to Act as Reference
Customer Service
Product Quality
Ease of Doing Business
80%60%40%20%
93%
93%
93%
94%
94%
• 3,000 customers, 10.5 million learners– Approximately 50% of Fortune 500– All US cabinet level agencies and all
branches of military– Weighted renewal rate of 97% in
Fiscal Year 2009• SkillSoft ranked third among all software
companies surveyed for customer loyalty by TNS Prognostics
High-Performing Companies Choose SkillSoft
SkillSoft Supports Leading Global Industries
SkillSoft delivers industry-specific learning and performance support solutions that connect corporate strategy and individuals to maximize business
performance.
• Aerospace & Defense• Automotive & Transport• Aviation• Business Services• Computer Services• Construction Management• Consumer Products• Document Solutions• Education• Electronic Components• Energy & Utilities• Engineering• Financial Services
• Government• Health & Beauty• Healthcare• Higher Education• Hospitality• Insurance• Manufacturing• Media• Medical Technology• Pharmaceuticals• Staffing• Telecommunications
SkillSoft Award-Winning Products
• Elearning! Magazine Awards: 2007-2011• Best Social Learning Tool: 2011• Best Learning Management System: 2010• Best Leadership Development Program: 2010• Best IT Content: 2007, 2008, 2009, 2010, 2011• Best Off-The-Shelf Courseware: 2007• Best Soft Skills Content: 2007, 2008• Best Compliance Content: 2008, 2010• Best Leadership Training: 2007
• TrainingIndustry.com: 2006-2011 • Top 20 Learning Portal Companies: 2010, 2011• Top 20 IT Training Companies: 2008, 2009, 2010• Top 20 Companies in the Training Outsourcing Industry: 2006, 2007
• Brandon Hall Research: 2009-2010• Bronze Medal in Best Advance in Social Learning Technology: 2010• Gold Medal for Best Advance in Technology for Virtual-Classroom Training: 2009
• LearnX Asia Pacific Awards: 2009-2010• Platinum: 2010• Gold: 2009
• Military Training Technology Magazine: 2007, 2008, 2010, 2011• MT2 Top Training and Simulation Company: 2008
• The e-Learning Guild Research Platinum Award: 2007• For Satisfaction Among Large Enterprise LMS Customers – SkillPort: 2007
• Bersin & Associates Learning Leader Award: 2007• Learning Leader for KnowledgeCenters: 2007
“Our research found that organizations that utilize SkillSoft’s solutions are 27 percent more likely to be satisfied with
their learning and development programs than industry average organizations.”
Kevin Martin, Vice President and Principal Analyst for Human Capital Management, Aberdeen Group,
October 28, 2008
“SkillSoft is a leader in providing companies the e-learning tools and learning strategies to facilitate rapid
business growth, fill critical talent gaps and help align activities with business
goals.”
Josh Bersin, president of Bersin and Associates,July 8, 2008
“Finally, another selling point for eLearning is that it can be arguably the best way to reach tech-savvy young employees who are just joining the workforce. Some fast-
food restaurants have even adopted SkillSoft programs that seem more like
gaming, all the better to capture the interest of teen employees.”
Inc Magazine, Weighing the Online Training Options, By Todd Wasserman on October, 2008
“SkillSoft enables business organizations to maximize business performance
through a combination of comprehensive e-learning content, online information
resources, flexible learning technologies and support services.”
Military Training Technology, Guide to the World's Top
Simulation and Training Companies, Sept. 15, 2008