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Muhammad Usman Bashir Why SkillSoft? Learning For The Sustainable Enterprise

Why Skillsoft Deck

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Page 1: Why Skillsoft Deck

Muhammad Usman Bashir

Why SkillSoft?

LearningFor The Sustainable Enterprise

Page 2: Why Skillsoft Deck

Learning for the Sustainable Enterprise™

Page 3: Why Skillsoft Deck

What is the role of learning in the sustainable enterprise?

Increased Agility

Maximize the value of

people

Do more with less

Prepare for the

unexpected

What is sustainability?Sustainability is a solid business principle that means to sustain positive results over a longer period, for more stakeholders, while reducing costs and negative impacts.

ImprovedOrganizationalPerformance

Productivity, profitability

Expand the scope of

training to more

employees, on more subjects, in more forms

Provide the widest range of learning resources,

available on demand

Provide the most efficient and effective

path to learning

Page 4: Why Skillsoft Deck

Maximize The Value Of People

Maximize The Value Of People

Learning For The Sustainable Enterprise

Learning for all

Creativity

Innovation

Engagement

Productivity

Performance

Retention

Page 5: Why Skillsoft Deck

Learning for the Sustainable Enterprise

Prepare For The UnexpectedPrepare For The Unexpected

Readiness

On-Demand

Problem-SolvingInnovation

Critical Thinking Skills Instant Answers

Agility

Page 6: Why Skillsoft Deck

Learning for the Sustainable Enterprise

Do More For LessDo More For Less

Reduce Costs

Expand Learning

More Learners Any Place

More Options

Any Time

Eco-Friendly

Page 7: Why Skillsoft Deck

Learning Partner Requirements:

1. Experience and stability

2. Customer focus

3. Commitment to learning innovation

Page 8: Why Skillsoft Deck

SkillSoft Experience and Stability

• Put SkillSoft’s 10+ years of experience in technology-enabled learning to work for your organization

• The largest company in the world with a sole focus on e-learning– Fiscal Year 2010 revenue target of $300-$312 million with earnings (EPS)

growth of 20-26%– Stable, hands-on management team– Financial health is verifiable through

filings made as a publicly-traded company

• Ownership of all major products– Increases ability to respond to customer

needs and ensure integration of content and delivery systems

– Mature, Level 4 SaaS Technology– 27,000+ content products

• 18 languages • 14 learning modalities

• 500+ customer-facing employees to help ensure customer success

• 15% of revenue invested in R&D in FY 2009

Page 9: Why Skillsoft Deck

A History ofLearning Innovation

2001 Books24x7 acquisition (ITPro, BusinessPro, OfficeEssentials), SkillBriefs, SkillSims

2002 SmartForce merger, Blended Learning Toolkits, 508 Accessibility

2003 Multi-Modal Search & Learn, Learning Programs, ILT module, Credentialing, Certification View, Advanced Groups, ES&H compliance courses

2005 OLSA, Legal Compliance courses, Well-BeingEssentials

2006 KnowledgeCenters, Business Impact Series, Challenge Series, Books24x7 On-The-Go platform, AnalystPerspectives

2008 Live Learning, Learning Portlets, German &Spanish Books collections

First generation business courses, ID model, learning object design, assessment mode, Job Aids, RolePlays

1999

2000 SkillPort platform, Search & Learn, case study exercises, first localized courses, Customization Toolkit, AICC certification

2004 ExecSummaries, EngineeringPro, Express Guides, Dialogue Live, Dialogue Design

2007 Leadership Development Channel, Books24x7 Chapters-To-Go, KnowledgeCenter Editor, Narrated Animation courses, NETg acquisition

1998 SkillSoft founded

Page 10: Why Skillsoft Deck

Custom Development• Learning solutions

tailored to your unique business needs

• Courses, simulations, games and a variety of delivery options: online, CBT, podcasts

• Flexible options for hosting, technology, maintenance and support

• Full development or customization of existing SkillSoft products

Learning Consultants• Your expert resource

before, during and after implementation

• Largest core services offering – included with every SkillSoft implementation

• Certified professionals• Comprehensive best

practices, tools and methodologies

• Services include:Program & curriculum design, technical planning, marketing strategy, reporting strategy, performance & measurement

Comprehensive Services

Solutions Services• For-fee services

designed to maximize business results

• An extension of your team, virtual or on-site

• Programs customized to meet your exact needs

• Services include:Blended learning services, program management, shared services

Page 11: Why Skillsoft Deck

• A five-stage framework that maps the path to learning maturity for an organization and its programs

• Creates a blueprint focused on the alignment of learning to talent needs and obtaining the critical objectives for each stage

• Provides sound strategies that increase the overall performance of learners and teams and accelerate business results

The SkillSoft Learning Growth Model™ A model for establishing a vision

Stage 3

Strategic

AlignLearning

Stage 5

Optimize

Enterprise-wide Learning

Stage 4

Systematic

IntegrateLearning

Stage 1

Supplement

InitiateLearning

Stage 2

Target

ManageLearning Break

Through

Where would you like your organization to be in 1 to 3 years?

Page 12: Why Skillsoft Deck

Heritage of Customer Focus

SkillSoft 2008 Customer Satisfaction Survey

Survey: TNS Prognostics

Intend to Repurchase

Willing to Act as Reference

Customer Service

Product Quality

Ease of Doing Business

80%60%40%20%

93%

93%

93%

94%

94%

• 3,000 customers, 10.5 million learners– Approximately 50% of Fortune 500– All US cabinet level agencies and all

branches of military– Weighted renewal rate of 97% in

Fiscal Year 2009• SkillSoft ranked third among all software

companies surveyed for customer loyalty by TNS Prognostics

Page 14: Why Skillsoft Deck

SkillSoft Supports Leading Global Industries

SkillSoft delivers industry-specific learning and performance support solutions that connect corporate strategy and individuals to maximize business

performance.

• Aerospace & Defense• Automotive & Transport• Aviation• Business Services• Computer Services• Construction Management• Consumer Products• Document Solutions• Education• Electronic Components• Energy & Utilities• Engineering• Financial Services

• Government• Health & Beauty• Healthcare• Higher Education• Hospitality• Insurance• Manufacturing• Media• Medical Technology• Pharmaceuticals• Staffing• Telecommunications

Page 15: Why Skillsoft Deck

SkillSoft Award-Winning Products

• Elearning! Magazine Awards: 2007-2011• Best Social Learning Tool: 2011• Best Learning Management System: 2010• Best Leadership Development Program: 2010• Best IT Content: 2007, 2008, 2009, 2010, 2011• Best Off-The-Shelf Courseware: 2007• Best Soft Skills Content: 2007, 2008• Best Compliance Content: 2008, 2010• Best Leadership Training: 2007

• TrainingIndustry.com: 2006-2011 • Top 20 Learning Portal Companies: 2010, 2011• Top 20 IT Training Companies: 2008, 2009, 2010• Top 20 Companies in the Training Outsourcing Industry: 2006, 2007

• Brandon Hall Research: 2009-2010• Bronze Medal in Best Advance in Social Learning Technology: 2010• Gold Medal for Best Advance in Technology for Virtual-Classroom Training: 2009

• LearnX Asia Pacific Awards: 2009-2010• Platinum: 2010• Gold: 2009

• Military Training Technology Magazine: 2007, 2008, 2010, 2011• MT2 Top Training and Simulation Company: 2008

• The e-Learning Guild Research Platinum Award: 2007• For Satisfaction Among Large Enterprise LMS Customers – SkillPort: 2007

• Bersin & Associates Learning Leader Award: 2007• Learning Leader for KnowledgeCenters: 2007

Page 16: Why Skillsoft Deck

“Our research found that organizations that utilize SkillSoft’s solutions are 27 percent more likely to be satisfied with

their learning and development programs than industry average organizations.”

Kevin Martin, Vice President and Principal Analyst for Human Capital Management, Aberdeen Group,

October 28, 2008

Page 17: Why Skillsoft Deck

“SkillSoft is a leader in providing companies the e-learning tools and learning strategies to facilitate rapid

business growth, fill critical talent gaps and help align activities with business

goals.”

Josh Bersin, president of Bersin and Associates,July 8, 2008

Page 18: Why Skillsoft Deck

“Finally, another selling point for eLearning is that it can be arguably the best way to reach tech-savvy young employees who are just joining the workforce. Some fast-

food restaurants have even adopted SkillSoft programs that seem more like

gaming, all the better to capture the interest of teen employees.”

Inc Magazine, Weighing the Online Training Options, By Todd Wasserman on October, 2008

Page 19: Why Skillsoft Deck

“SkillSoft enables business organizations to maximize business performance

through a combination of comprehensive e-learning content, online information

resources, flexible learning technologies and support services.”

Military Training Technology, Guide to the World's Top

Simulation and Training Companies, Sept. 15, 2008